BankNordik Netbank Quick guide The Quick Guide to BankNordik s Netbank will make it easier for you to use the Netbank service for your online banking activities. The BankNordik Netbank is only available in a Danish version. However, we have set up this Quick Guide in English to assist our English-speaking Netbank users. The guide features the most commonly used functions in the Netbank as well as a glossary. Netbank can also be accessed through our smartphone application Mobilbank. You can download the application from Android Marketplace and Apple Appstore, and activate it from the Netbank. Mobilbank is available in English. www.banknordik.dk
Access Netbank 1 1 Enter BankNordik s website www.banknordik.dk and you will find Netbank & e-boks in the top right-hand corner. From here you can access the Netbank. 2
Log on 2 3 2 3 Enter your user-id / Bruger-id and Password / Adgangskode. On the next page, you will be asked to enter a code from your Code card / Nøglekort. You can also log on entering your code from your code card here. If you do not enter your code here, you will be asked to enter your code the first time you make a transaction, e.g. a payment. 3
Secure log on 4 4 Log on to Netbank For security reasons, you will receive a non-recurring code in an SMS when making a large payment. Enter the code in the Netbank. Click OK and enter your mobile number on the next page. If you wish to post-pone this action, select Spring over. If you wish to reject this action select Afvis. By doing so, you will need to contact the bank when making large payments. If you selected OK on the previous page, enter your mobile phone number and click OK. In the next screen you will be asked to enter your password and click OK. If you have selected a different action on the previous page (Spring over / Afvis), you will not come to this page, but will instead enter the next page. 4
Multiple agreements one user 5 Once you have entered your User-ID and password, and have passed the extra security page, you are ready to select an agreement. More options have been added to the new Netbank. You have, for instance, the option to have multiple agreements under the same username. When working in the Netbank, you can change agreement by selecting Skift aftale in the top right-hand corner of the screen. 5
Accounts and balances Private Netbank users This page offers you an overview of all your accounts and balances. On the top of the page, you find the main menu divided into: Konti og betalinger > Accounts and payments Betalingsservice > Payment Services Investering > Investment Mine Indstillinger > Settings / Function Mine links > Links Once you have made your selection from the main menu, the menu on the left-hand side changes to match your choice from the main menu. 10 6 7 8 9 11 12 13 14 6 7 8 9 Konti og betalinger Here you can e.g. get an overview of your accounts and credit or debit cards, transfer money, pay bills, access e-boks. Betalingsservice Here you can e.g. view, create or change your payment agreements. You can also set up a budget. Investering Here you access your investment statements, deposits, or you can buy or sell securities. Mine indstillinger Here you can e.g. cancel or select various functions in the Netbank or view your list of creditors. 10 11 12 13 14 Log af Press here to log off the Netbank. Skift aftale If you have access to more than one agreement, you can select a different agreement here. Mine links Get information here about Letpension, loans from Totalkredit, etc. Aftal møde Book a meeting with your customer consultant. Skriv brev Contact the bank. 6
Accounts and balances Corporate Netbank users This page offers you an overview of all company accounts and balances. On the top of the page, you will find the main menu divided into: Konti > Accounts Betalinger > Payments Udland > Foreign Trade/Payment Betalinsservice > Payment Services Investering > Investment Indstillinger > Settings Once you have made your selection from the main menu, the menu on the left-hand side changes to match your selection from the main menu. 15 16 17 18 19 20 21 22 15 Konti Here you can get an overview of your accounts, 19 commitments, FI-notifications, future payments and more. You can also access e-boks from here. 16 17 Betalinger From here you can e.g. transfer money and salaries, pay bills, import payment files or access your outbox. Udland From here you can e.g. make transfers in foreign currencies (SWIFT payments) and find the current exchange rates. 20 21 22 Investering Here you access your investment statements, deposits, you can buy or sell securities, etc. Indstillinger Here you can e.g. view your list of creditors, see the actions of each user and block users. Aftal møde Book a meeting with your customer consultant. Skriv brev Contact the bank. 18 Betalingsservice Here you can view, create or change your payments agreements, etc. 7
Transfer of payment To access this page, select: Konti og betalinger/overførsel (private Netbank users) Betalinger/Overførsel (corporate Netbank users) 23 23 Vis udbakke Benyt kreditorregister Søg i kreditorregister Overførselstype: Overførsel med kort besked Overførsel med en lang besked, straksadvisering Overførsel med en lang besked, venteadvisering Fra konto Til konto Eller til anden konto Overførselsdato Beløb Tekst på egen kontoudskrift Besked til modtager Gem i kreditorregister Kvittering ønskes tilsendt Anden afsender OK Læg i udbakke View outbox Use your list of creditors Search list of creditors Type of transfer: Transfer with short message Transfer with long message, prompt notification Transfer with long message, wait notification From account To account Or to other account (reg no + account no) Date of transfer Amount Text on own statement Message to recipient Save in list of creditors Send receipt From other sender OK (make payment) Place in outbox 8
Foreign transfer / SWIFT To access this page, select: Konti og betalinger/overførsel til udlandet (private Netbank users) Udland/Overførsel til udland (corporate Netbank users) 24 24 Benyt kreditorregister Use your list of creditors Vis udbakke View outbox Vælg modtager fra kreditorregister Select recipient from list of creditors Overførselstype: Type of transfer: Almindelig Regular Express i DKK eller USD Express payment in DKK or USD Express i andre valutaer Express payment in other currencies Fra konto From account Betalingsdato Date of payment Beløb Amount Omkostning/kurs Price/rate Omkostninger: Expenses: Betales i DK af afsender i udlandet af modtager (SHA) To be paid in DK by sender abroad by recipient (SHA) Betales af afsender (OUR) To be paid by sender (OUR) Betales af modtager (BEN) To be paid by recipient (BEN) Betales i DK af afsender i udlandet af modtager To be paid in DK by sender abroad by recipient separat omkostningskonto separate payment accounts Betales af afsender separat omkostningskonto To be paid by recipient separate payment accounts Kurs Rate Noteringskurs Listed rate of exchange Terminskurs Forward rate of exchange Aftalt kurs Agreed rate of exchange: Betalingsmodtager Payment recipient name and address Betalingsformål Purpose of transfer message to recipient Modtagerbank Recipient bank IBAN/Kontonummer Account IBAN Hent BIC/SWIFT kode Get BIC/SWIFT code Udfyld adresse til modtagerbank Fill in the address of recipient bank (benyttes ikke hvis BIC/SWIFT kode er indtastet) (not necessary if the SWIFT code is entered above) Meddelelse til afsenderbank Message to sending bank Gem i kreditorregister Save in creditor list OK OK (make payment) Læg i udbakke Place in outbox 9
BankNordik Mobilbank As a customer in BankNordik, you can access Netbank through our smartphone application Mobilbank. Mobilbank is available in English. You can download the application from Android Marketplace and Apple Appstore, and activate it from within the Netbank. Mobilbank is not available for BankNordik s corporate customers. 1 2 1 2 To activate your Mobilbank select Mine indstillinger on the top right-hand corner in the Netbank. Select Mobilbank in the left-hand side. 10
3 4 You can select either 3 Mobilbank for iphone/android or 4 Mobilbank for web browser. When you have selected Mobilbank, you will be asked to fill in the following information: Dit brugernavn Your username Dit mobilnummer, som modtager SMS koderne Your mobile number to be used for receiving the codes Din adgangskode (4 cifre) Your password (4-digit) Gentag adgangskode Repeat password Next you will be introduced to a number of agreements, which you will have to accept in order to continue. Tick the box at the bottom of the page and click OK. 11
5 5 You will receive an eight-digit activation code to use the first time you log on to Mobilbank. Mobilbank is now activated. Once you have downloaded the application (Mobilbank), you are ready to log on to Mobilbank. To change the language in Mobilbank from Danish to English, select Konto Mere Indstillinger Sprog English and click OK. 12
Word index Danish Adgangskode Afkast Afkast pr. fondskode Afregningskonto Aftale kurs Aftaleindstillinger Afviste betalinger Aktier Alle konti Alle ordrer Anden afsender Beholdning Beløb Benyt Kreditorregister Besked til modtager Beskedservice Bestil check Bestil edankort Bestil valuta Bestil Betales af afsender (OUR) Betales af afsender separat omkostningskonto Betales af modtager (BEN) Betal fra udland Betales i DK af afsender i udlandet af modtager (SHA) Betales i DK af afsender i udlandet af modtager separat omkostningkonto Betaler-ID Betales Betales fra konto Betalingsaftaler Betalingsdato Betalingsformål Meddelse til modtager Betalingsfrekvens Betalingsindstillinger Betalingsmodtager Betalingsmodtager navn og adresse Betalingsservice BIC/SWIFT kode Brev til BankNordik Bruger Brugerlog Brugeroplysninger BS-oversigter Børs Checkbetaling Dato for første betaling Dato for sidste betaling Delvis godkendte ordrer Depot Depotbevægelser Depotindhold Depotindstillinger Depotoversigt Depotværdi Depottype Din adgangskode (4 cifre) Disp. beholdn. Disp. beløb Disp. saldo Dit brugernavn Dit mobilnummer, som modtager SMS koderne Dynamisk budget e-boks Egen husketekst e-kort English Password Return on Investment Return per ISIN code Settlement account Agreed price Agreed contract setup Rejected payments Shares All accounts All orders Other sender Portfolio Amount Use list of creditors Message to recipient Beskedservice Information service Order cheque Order edankort Order foreign currency Order To be paid by sender (OUR) To be paid by receipient separate payment accounts To be paid by receipient (BEN) Foreign payment To be paid in DK by sender abroad by receipient (SHA) To be paid in DK by sender abroad by receipient separate payment accounts Payment ID Date of payment Make payment from foreign account or bank Payment agreements To be paid on (date) Purpose of transfer wmessage to recipient Payment interval Setup of transfers Payment recipient Payment recipient name and address Agreement system (BS-contract) BIC/SWIFT code Contact BankNordik User Actions User information Payment service overview Exchange Payment with check Date of first payment Date of last payment Partly approved orders Deposit Deposit movements Deposit content Deposit setup Deposit overview Value of deposit Type of deposit Your password (4-digit) Amount available Credit balance Available balance Your username Your mobile number to be used for receiving the codes Dynamic budget e-boks Free text on own statement e-kort/e-card 13
Word index Danish Eksporter Elektronisk indbetalingskort Eller til anden konto (regnr. + kontonummer) Engagement Fast overførsel Favoritkonti FI-adviseringer Finanstilsynets risikomærkning Fondskode Fortryd Fra Fra dato Fra konto Fremtidige betalinger Funktion Gem i kreditorregister Gem kreditor Gennemfør ordrer Gentag adgangskode Handel for DKK Handelsform Handelstype Helt godkendte ordrer Hent udenlandske betalinger Hjælp Hjemtag fra udland IBAN/kontonummer Igangværende ordrer Import af betalinger Indbetalinger større end Indbetalingskort Indstillinger Indtast kortart Information Investering Kontakt Konti Konti i udland Konti og betalinger Konto Kontobevægelser Kontooversigt Kontovilkår Kort Kreditkortposteringer Kreditornummer Kreditorregister Kundeaftale Kurs Kursværdi Kvittering ønskes tilsendt Køb Køb/Salg Læg i udbakke Likviditet Limitkurs Log af Log på netbank Lønoverførsel Markedsdybde Max beløb Min beløb Min rådgiver Mine indstillinger Mine links English Export Electronic pay-in-slip Or to other account (reg. number + account number) Commitment Repetitive payment Selected accounts FI notification Risk labelling scheme of the Danish FSA Securities code Cancel From From date From account Future payments Function Save in list of creditors Save creditor Execute orders Repeat password Trade in DKK Form of trade Type of trade (buy or sell) Fully approved orders Get foreign payments Help Transfers from own accounts abroad Account IBAN Ordering book Import of payments Payments higher than Pay-in-slip transfer Setup Type of card Information Investment Contact Accounts Foreign accounts Accounts and transfers Account Movements/Account postings Account overview Terms and conditions of account Card overview Credit card movements Creditor number List of creditors Customer contract Price Market price Send receipt Buy Buy/Sell Place in outbox Available funds Stop order Log off Log on to Netbank Salary transfer Market depth Maximum amount Minimum amount My customer consultant Administration My links 14
Word index Danish Mobilbank Mobilbank til iphone eller Android Mobilbank til webbrowser Modtager Modtagerbank Nominel antal Nominelt beløb Noteringskurs Nøglekort Obligationer Officiel papirkurs OK læg i udbakke Omkostning/kurs Omkostninger Opdater Opret BS-aftale Opret e-kort aftale Oprettede ordrer Ordre Ordrebog Ordrer Overførsel Overførsel fra udland Overførsel med en lang besked, straksadvisering Overførsel med en lang besked, venteadvisering Overførsel med kort besked Overførsel til udland/et Overførselsdato Overførselstype Papir Papirinfo Papirnavn Rapporter Resume Ret ordrer Risikomærkning Saldo Saldo over Saldo under Salg Seneste off. kurs Sikkerhed Simpel beholdningsoversigt Skift aftale Skift brugernavn Skift layout Skriv brev Slet ordrer Søg i kredittorregister Søg pappir Søgekriterier Spær alle mine brugernumre Spær mit brugernummer Spærring Straks Strakshandel til aktuel markedskurs Strakskurser Strakskurs/køb Strakskurs/salg Tekst til egen kontoudskrift Terminskurs Til Til dato Til konto Tilmeld (mobilbank) English Mobilebank Mobile bank for iphone or Android Mobile bank for web browser Recipient Recipient bank Nominal amount Nominal amount Listed price Code card Bonds Market value Ok place in outbox Price/rate Cost/charge Update Create payment service contract Create an e-kort agreement Created orders Order Order book Orders Transfer Transfer from abroad (an overview) Transfer with long message, prompt notification Transfer with long message, wait notification Transfer with short message Create foreign transfer Date of transfer Type of transfer Security Information on security Name of security Reports Abstract Revise orders Risk labelling Balance Balance more than Balance less than Sell Latest official quotation Security Simple portfolio overview Change agreement Change username Change layout Send message Cancel orders Search in list of creditors Find share or bond Search criteria Suspend all my user numbers Suspend my user number Suspend Promptly Prompt trading at current market price Immediate market value Prompt price/buy Prompt price/sell Text on own statement Forward price Til To date To account Sign up for Mobile Bank 15
Word index Danish Tilmeld Tilmelding til BS Type Udbakke Udbakke kvitteringer Udbakke på tværs Udbetalinger større end Udland Udløbne ordrer Udløbsdato Udskriv Udvidet søgning Urealiseret gevinst/tab Valuta Valutatabel Vis med tekst Vis udbakke Vælg modtager fra kreditorregister Vælg kategori Vælg papir Vælg periode Værdipapir English Register Signing up payments for payment service Type Outbox Receipt / List of activities in Outbox Transversing outboxes Payments more than Abroad Expired orders Date of expiry Print out Extended search Paper gain/loss Currency Currency table Show text View outbox Select creditor from list Select category Select security Select period of time Security 16