Exchange ActiveSync (EAS) EAS allows for the synchronization of email, contacts, calendar, tasks and notes from an Exchange email server to a mobile device. Configuring and Connecting ios devices (iphone, ipod Touch, ipad) Step 1: Backup your handheld device. Step 2: On the home screen of your ios device, tap the Settings icon. Step 3: Scroll down until you see Mail, Contacts, Calendars and tap the option. 13
Step 4: Select your University account. Step 5: Scroll down and tap Delete Account. 14
Step 6: Tap Delete Account. Step 7: Tap the Add Account icon. 15
Step 8: Tap the Microsoft Exchange option. Step 9: Configure your Exchange credentials: Enter your primary email address (i.e. first.last@rochester.edu, username@xx.rochester.edu) in the E-mail address field. Enter your password associated with your username in the Password field. Enter UR in the description field. Tap Next. 16
Step 10: The server name may automatically be populated, if not, you may be prompted with additional fields to enter. Type in the following: Server: outlook.office365.com Domain: (Leave Blank) Username: username@ur.rochester.edu Tap Done. Step 11: Set which features (Mail, Contacts, Calendars, Reminders, Notes) you want to sync on your device and tap Save. 17
Configuring and Connecting Android NOTE: There are many versions and customizations of the Android mobile operating systems. The screenshots may be different with your phone, but the information for setup is the same. Step 1: Backup your handheld device. Step 2: Tap on the App Drawer then tap on Settings. Step 3: Tap on Corporate. 18
Step 4: Tap on Account Settings Step 5: Tap and hold your University account. Tap on Remove account. 19
Step 6: Tap on Remove account Step 7: Tap on the App Drawer then tap on Settings. 20
Step 8: Scroll down and tap on + Add Account. Step 9: Tap on Email. Step 10: Configure Account Setup Enter your primary email address (i.e. first.last@rochester.edu, username@xx.rochester.edu) in the Primary E-mail Address Here field Enter your password associated with your username in the field below the Primary E- mail Address field. Tap Manual Setup. 21
Step 11: Tap on Exchange. Step 12: Configure Account Setup (continued) Enter your username@ur.rochester.edu in the Domain\Username field Enter your password associated with your username in the Password field For the server field, enter outlook.office365.com Verify there is a checkmark for Use secure connection Tap Next. 22
Step 13: You will be prompted to allow remote security administration. Tap OK to allow setup to complete. 23
Step 14: Configure your preferred sync options. Tap Next. Step 15: Tap Activate. This acknowledges the mobile security policy that is being applied to your hand held device. 24
Step 16: Tap Activate. Your email will download. Step 17: Open the Mail application on your Android device. You will be prompted to allow the university s mobile security settings. Tap OK. Step 18: Open the Mail application on your Android device. Your emails will now sync to your smartphone. 25
Blackberry Quick Process for setting up Blackberry device: Requirements: Blackberry 5.0 device with minimum Java 4.0 and Blackberry 4.5 software. Step 1: Contact your IT Support and request to be removed from the Blackberry Enterprise Server (BES) and be added to the Blackberry Business Cloud Services. They will assist you with configuring your Blackberry for Office 365 email. 26
Remote Wipe Self Initiated Step 1: Open up a web browser and type: http://owa.ur.rochester.edu. Enter your username and password. Click Sign In. Step 2: Click on the Options icon and select Options 27
Step 3: In the Options menu select PHONE Step 4: Select the mobile device you want to perform the remote wipe on. Click on the Wipe Device icon. Step 5: You will be prompted to validate the remote wipe request. Select Yes. 28
Step 6: You will see the status of the mobile device change from OK to Wipe Pending Step 7: When completed the status will read Remote Device Wipe Successful. 29
Step 8: Select the mobile device you just completed the Remote Wipe on. Highlight the device and select the delete icon. Step 9: Select YES to complete the deletion of mobile device. 30
Step 10: You will be sent an email confirming the remote wipe. It will look similar the example below. 31