Drug and Alcohol Services in Gloucestershire

Drug and Alcohol Services in Gloucestershire 2010-2012 This Service Directory is produced by Gloucestershire Drug and Alcohol Team in consultation with service users, families, carers and service providers. If you would like further copies of the Service Directory, please call 08454 221638. Designed by Gloucestershire County Council Publications Team. 1 1

translations information what you will find in this directory Répertoire des services de drogue et d alcohol à Gloucestershire Si vous voulez une traduction française de ce répertoire, veuillez contacter Tapestry au 01452 396909 This directory provides information on drug and alcohol services in Gloucestershire ( drug means both prescribed and illegal drugs). You will find information on who the service is for, what is on offer and how to access the service. If you have any questions you can contact the services listed. You can also discuss with staff your specific needs. These could include difficulties with travelling, access, childcare, reading or writing, hearing or sight. Maybe you have a request regarding your language, religion or culture? All of the services welcome service users from any background and will do their best to accommodate you. All of the services listed are confidential. This means that information about you will be stored safely and not shared outside the staff team unless: You agree to share information with others There is a serious risk of harm to you or to others (especially children) A Court Order is made If you have a comment, praise or a complaint to make about the drug or alcohol services in Gloucestershire, please let the service know or inform the Drug and Alcohol Team on: 08454 221638 Or contact the Service User Co-ordinator on: 01452 543546 2 CAC00220 7/10 3

index Drug and Alcohol services in Gloucestershire Independence Trust Countywide Specialist Substance Misuse Service (CSSMS) National Probation Service - Drug Rehabilitation Requirements (DRR) Drug Intervention Programme (DIP) The Nelson Trust Inishfree The Marah Trust The GPwSI Primary Care Substance Misuse Service County HIV and Hepatitis Service Supporting Futures (Glos) Ltd - Floating Support Family Focus Services for Young People (Under 18 s) Gloucestershire Young People s Substance Misuse Service (GYPSMS) Infobuzz Pharmacies providing needle exchange and disposal Other useful contact numbers p6 p8 p10 p12 p14 p16 p18 p20 p22 p24 p26 p28 p30 p32 p33 4 5

Independence Trust Independence Trust is a non-statutory service for people with a drug or alcohol problem, for their families and carers, for professionals and for concerned others. It is an open access service so you can phone or drop-in during opening hours, or book an appointment if you prefer. Independence Trust can work with you if you are still using drugs and alcohol, or if you are trying to become or stay drug and alcohol free. You will be offered support with other problems related to your drug and alcohol use. It is mainly for adults aged 18 and over. (See Services for Young People on page 28 if you are under 18). Independence Trust offers: Arrest referral - support for people who have been arrested and held in Police custody CIS (Community Integration Service). Comprising the best elements of a harm minimisation day programme and a reintegration service, CIS engages with clients throughout their journey through treatment. The programme incorporates group work, one to one support, therapeutic activities, complementary therapies and progress into educational and vocation opportunities. Contact details for Independence Trust 98-100 Eastgate Street Gloucester GL1 1QN Montrose House Wellington Street Cheltenham GL50 1XY Advice and information on drugs and alcohol, communicable diseases, overdose, sexual health, drug and alcohol 23 King Street Stroud treatment services and safer drug use GL5 3BX Needle exchange and disposal (see also pharmacies which \ provide this service on page 32) One-to-one support for users, families and carers Opening hours: Monday to Thursday 9.00-5.00 pm Assessment for residential treatment (rehab) Friday 9.00-4.30 pm Support to access medical and prescribing services both with CSSMS (on page 8) or with a GP in a primary care scheme (on page 20) For more information about any of these services, or opening times Help in accessing other services you may need in other venues (including the Forest of Dean, Tewkesbury and Auricular acupuncture (acupuncture in the ear) Cirencester) please contact us at info@independencetrust.co.uk, Housing Support Workers or 0845 8638323, quoting the reference service directory 10/11. Outreach services for people who live away from services or Alternatively, visit our website: www.independencetrust.co.uk who cannot travel 6 7

CSSMS (Countywide Specialist Substance Misuse Service) CSSMS is a statutory service (part of the NHS/Social Services) for adults with a drug or alcohol problem who need treatment. CSSMS can also work with families and partners, non-statutory services and other professionals. Drug referrals can be made by your GP, doctor, health worker, midwife or Independence Trust worker. All referrals are sent via GPwSI or Primary Care Substance Misuse Service who complete a Triage assessment and refer on to CSSMS if appropriate, otherwise the Primary Care Substance Misuse Service will start treatment. Alcohol referrals now go to the Independence Trust, who will complete initial assessments and treatment, referring on to CSSMS for community or inpatient detox if necessary. (See page 6 for details of independence Trust). (See Services for Young People on page 28 if you are under 18). CSSMS provides: Medical treatment (prescribing) where necessary Assessment for treatment with a GP, including ongoing support from CSSMS (this is called shared care and sometimes includes prescribing) One-to-one support with drugs, alcohol and related problems such as mental health, physical health, housing, relationships and work Groupwork (based in Gloucester) Therapy for service users and their families (based in Gloucester) Complementary therapies such as acupuncture Detox from drugs or alcohol at home or in hospital A special service for pregnant women Arrangements to get people into rehab (often residential) and reviews of progress Support to access other services Local appointments Specialist clinics where you can take prescribed medication, for example methadone. Contact details for CSSMS CSSMS West (Gloucester & Forest of Dean ) 44 London Road Gloucester, GL1 3NZ Tel: 01452 891260 CSSMS East (Cheltenham & Tewks and Stroud & Cotswold) BranchLea Cross St Pauls Medical Centre 121 Swindon Road Cheltenham GL50 4DP Contact details for BranchLea Cross Inpatient Unit Tel: 01242 845613/4 Fax: 01242 845616 BranchLea Cross Inpatient Unit at the St Pauls Medical Centre site is used for in-patient detox. Admission is by referral only and referrals can only be taken from within CSSMS or the Criminal Justice Drugs Team. Tel: 01242 845600 Fax: 01242 845601 8 9

National Probation Service Drug Rehabilitation Requirements (DRR) These are the updated versions of the Drug Treatment and Testing Orders. The requirements are for people who have been offending to support their drug use. They are a form of sentence issued by the Courts so that a person may receive structured treatment for their drug problems. A referral is made to the treatment team by the Probation Service and a specialist assessment is conducted. The aim of a DRR is to enable the individual to stop using drugs, to stop offending and to lead a healthier life. Contact details for DRRs CSSMS - Criminal Justice Team 1 Spa Road Gloucester GL1 1UY Tel: 01452 545779 Opening hours: Monday to Friday 9.00-5.00 pm DRRs involve: Individual structured treatment plans Referral to other specialist agencies Health screening Drug testing Court reviews Support from nurses and doctors Weekly contact from a specialist Probation Officer. DRRs offer: A chance to change A chance to stop using drugs Support in addressing problems An opportunity to be referred on for treatment once the requirement ends. 10 11

Drug Intervention Programme (DIP) DIP works with Class A drug misusing offenders and sets in motion a range of interventions to address criminal behaviour and enable access to treatment and support. This begins at an individual s first point of contact with the criminal justice system and continues through the journey that can include custody, court, sentence, treatment and beyond into resettlement. Contact details for DIP Drug Intervention Programme Tel: 01452 754389 Please call the above number and arrangements will be made for a DIP drug worker to contact you. DIP works with those that are 18 or over and provides rapid access to drug treatment. This initiative is also involved with the re-integration of individuals that have drug issues and are released from prisons and need help starting a new life. Should you wish to benefit from the service provided by DIP you can contact DIP directly or ask your Probation Officer, CARAT worker, or support worker to assist. DIP provides: Case management/keyworking Advice and information Support to access treatment Support with housing, education and work. 12 13

The Nelson Trust The Nelson Trust, based in Stroud, is a non-statutory organisation which provides support for people who have drug and alcohol problems. The programme is both residential, and daycare. The Nelson Trust works with people who are committed to living a drug free life. The service is for people aged 17 or over. There is also an abstinent day programme. Most people stay in treatment for between six weeks and three to six months. The Nelson Trust offers further support for up to two years after treatment and encourages clients to attend 12 Step meetings (A.A. / N.A.). You will need to be assessed to see that you qualify for statutory funding. Nelson Trust can help you arrange this. The Nelson Trust offers: An individual care plan designed with your collaboration to help you achieve the goals in your care plan One-to-one counselling, group therapy and workshops Health and Nutrition advice One-to-one support with education, training and finding work plus options to take courses leading to qualifications Skills workshops Sport and leisure activities An opportunity to rebuild relationships with family and friends; this could include meetings with a counsellor Family services include an addiction family therapist who is available for advice, support and designing help and treatment If a Gloucestershire resident comes into daycare or residential the family therapist can support the family with a raft of services. He is also open to calls from struggling family members A service for women with visiting facilities for children Help to find move-on accommodation, including the Nelson Trust s own supported Resettlement housing in Stroud and Gloucester Advice on managing debt Ongoing support as you move on and build a new life Aftercare for service users leaving other structured treatment in the county. Contact details for The Nelson Trust The Nelson Trust Admin Office Port Lane Brimscombe Hill Stroud GL5 2QP Tel: 01453 885633 Opening hours: Monday to Friday 9.00-5.00 pm website: www.nelsontrust.com 14 15

Inishfree Inishfree is a charity which has been set up to provide an alternative holistic approach for people overcoming addiction. We offer accommodation and support in a rural setting based here in the beautiful Cotswold countryside. Our programme addresses the needs of individuals who have lost their way and purpose in life by providing structured activities, and encourages the development of a healthy lifestyle. Personal development, re-engaging with the world and initiative taking are at the heart of our programme. To be eligible you need to be 18 or over, have completed detoxification and show commitment to your recovery. Inishfree takes referrals from substance misuse services, probation, prisons, GPs, Social Services, and self-referrals. To access Inishfree you do not need to have funding from your local authority, but you will need to pay rent and your living expenses, which are usually covered by your benefits. Inishfree offers: Accommodation for 9 people for up to 2 years in a small community setting Structured daily activities in our house and garden Artistic activities An opportunity to make friends and repair past relationships with family One-to-one counselling Individual support plans Complementary therapies (massage, drama, movement and art) Group therapy OCN training in horticulture Help with housing and benefits Debt advice Skills workshops (woodwork, ceramics, DIY etc). Contact details for Inishfree Inishfree Roseclive Rooksmoor Woodchester Stroud GL5 5NE Tel: 0845 458 9904 e-mail: enquiries@inishfree.org.uk Opening hours: Monday to Friday 9.15-5.00 pm Answer phone at all other times 16 17

The Marah Trust The Marah Trust, based in central Stroud is a Christian charity set up to support the growing number of Stroud s men and women marginalised by society. Marah runs 3 drop-in sessions each week where volunteers work alongside ex-offenders and people who are homeless, coping with addiction, suffering with physical or mental health problems or who have any other special needs. It is a place where all are welcomed in a non-judgmental way. The service is for people aged 16 or over. The drop-in offers a first point of call and provides a place where people can meet and talk amongst themselves and with Marah staff, in a relaxed, non threatening environment where advocacy services are offered. There is no charge for any of Marah s services. The Marah Trust plans to develop, in cooperation with other relevant organisations, a Day Centre opening for 5 days a week, providing a structured day programme, relapseprevention programme and a long term reintegration programme with a series of client led vocational and work skills projects. Marah offers: Free nutritious hot meals A listening ear Friendship and support when wanted Advocacy services, including help with form filling and letter writing Support with housing applications Support with accessing treatment Art, craft and music activities. Contact details for The Marah Trust The Marah Trust Office Stroud Congregational Church Bedford Street Stroud GL5 1AY Tel: 01453 767655 - please leave a message Emergency Tel: 07773 631559 e-mail: office@marah.org.uk website: www.marah.org.uk Drop-in opening hours: Monday, Wednesday & Saturday 1.00-4.00 pm 18 19

The GPwSI Primary Care Substance Misuse Service The GPwSI Primary Care Substance Misuse Service provides a tier 3 community prescribing service that meets the needs of people over 18 years who are affected by substance misuse within the county of Gloucestershire. The service provides a medically supervised treatment in conjunction with psycho-social interventions, care co-ordination including key working. It is provided by a multi disciplinary and multi agency community team with specialist knowledge of substance misuse. The service receives all referrals and triages for substitute prescribing. Referrals without triage are assessed and all are screened and allocated to CSSMS or GPwSI for prescribing as appropriate. Referrals are accepted from: Homeless Project GPs and Primary Care staff Criminal Justice Drug Team Drug Intervention Programme CSSMS - County-Wide Specialist Substance Misuse Service External drug agencies. GPwSI provides: Triage Assessments Substitute prescribing Health care assessments Viral testing Comprehensive assessments Psycho social interventions, relapse prevention and motivational enhancements Stress management Healthy eating and sleep hygiene Help with educational and housing needs, benefit problems Home visits Referral to Community Integration Service Clinic in GP surgeries. Contact details for GPwSI GPwSI Primary Care Substance Misuse Service 40b London Road Gloucester GL1 3NU Tel: 01452 523151 Fax: 01452 504231 20 21

County HIV and Hepatitis Service The county HIV/Hepatitis Service is a statutory organisation (part of the NHS). It provides support to people with HIV and/or Hepatitis infection, their families and others, as well as providing information and education. If you have a concern about HIV, Hepatitis B or Hepatitis C, or would like to consider a blood test for these viruses, you can telephone and make an appointment yourself or ask the staff at Independence Trust, CSSMS or DRRs (see page 6-11) and they will be able to arrange it for you. Anyone of any age can use the service, which is completely confidential. This means that no information will be passed on without your permission. Contact details for the HIV and Hepatitis Service CSSMS Hope House Western Entrance Gloucestershire Royal Hospital Gloucester GL1 3NN Tel: 08454 22 6965 (Appointments can be arranged at either Hope House or Cheltenham General Hospital) The County HIV and Hepatitis Service provides: Discussion before and after testing Ongoing support for people infected with, or affected by, HIV, Hepatitis B or Hepatitis C Treatment, if required, for HIV, Hepatitis B and Hepatitis C Support with medical care and treatment for HIV, Hepatitis B and Hepatitis C Welfare and housing support. 22 23

Supporting Futures (Glos) Ltd - Floating Support Based in Cinderford, Forest of Dean, Supporting Futures is a private organisation which provides Housing Related Support for people who have drug and alcohol problems. The project is Floating Support in the community, offering full assessments, home visits, help with keeping tenancy or move-ons, overcoming addictions and social isolation, debt management, behaviour management, health concerns and wellbeing. Signposting to other agencies. Contact details for Supporting Futures Rheola House Belle Vue Centre Cinderford Tel: 01594 827648 (24 hour answer phone) Floating Support hours: Monday to Friday 9.00-5.00 pm website: www.supportingfutures.com Supporting Futures work with people from the age of 18-65 for a period of up to two years. Supporting Futures offers: One-to-one support, to help you achieve the goals in your support plan Advice and Liaison work Service user group and workshops Life Skills and Behaviour Management Support Addressing relationships with family and friends Support with Gaining Independence. 24 25

Family Focus Family Focus is a countywide Multidimensional Family Therapy Service that takes an integrated approach to working with families who are affected by substance misuse. The service is delivered through a partnership between adult and children & young people s services in order that all family members needs are accurately assessed and addressed. The service aims to address the issues of increasing safety for all family members and developing positive and meaningful communication and problem solving skills. Criteria for a referral: Families with children who are experiencing the impact of parental substance misuse Families where the substance misusing parent is accessing substance misuse treatment or demonstrates orientation to wards positive change. Family Focus Modalities of Treatment: Process of referral and engagement: Referrals can be made by professionals working with the families, with their permission and from family members themselves. Referral forms can be requested from the Substance Misuse Hub (details below). On receipt of the referral the relevant information will be passed to the team and allocated to a member of staff who will contact the referrer to arrange a family meeting. Following an assessment a structured care plan will be created and agreed with all those concerned, in compliment with any other professional involvement. The address to send referral forms to is: The Health and Wellbeing Team The Hucclecote Centre Churchdown Lane Gloucester GL3 3QN referral.hub@gloucestershire.gov.uk Contact details for Family Focus 26 Family Therapy (for all family members and significant others) Play Therapy and play work Carers Seminars (for people caring for someone with an addiction) Family Enrichment days Parenting Programme Young People s Support Groups (for young people who have a parent with substance misuse and those who have their own substance misuse issues) Systemic Outreach Support (Supporting families to access the service, advocacy and representation where necessary). Family Focus Belsize House Brunswick Square Gloucester GL1 1UG Tel: Substance Misuse Hub on 01452 425450 Fax: 01452 427292 Opening hours: Monday to Thursday 9.00-5.00 pm 27

services for young people (under 18 s) Gloucestershire Young People s Substance Misuse Service (GYPSMS) The Gloucestershire Young People s Substance Misuse Service (GYPSMS) works throughout Gloucestershire offering a free specialist service for children and young people (under 18 years of age unless in exceptional circumstances) with significant drug and/or alcohol misuse. The Service is commissioned within Gloucestershire s Integrated Youth Support Structure; which means that service-users are able to access a range of related services to meet their various needs without unnecessary barriers. Once a young person is referred to our service a worker will promptly contact the referrer and/or young person to arrange an initial contact meeting in a convenient and appropriate venue. This is followed by a comprehensive assessment to identify your needs, which are then addressed in a structured manner through a care plan that is tailored with you to suit you. All of this is undertaken in accordance with the strictest codes of confidentiality. This means that no-one will find out about what s discussed unless you want them to know or unless you or someone else is at risk of significant harm. The service website at www.gypsms.com contains more information about the service and there are also links to related services and to sites with extensive information about substance misuse. Referral information can be gained from the website or the service can be contacted directly on 01452 551271. Needle exchange for young people is available at Independence Trust (see page 6). Contact details for GYPSMS GYPSMS CYPD 40 Brunswick Road Gloucester GL1 1JJ Tel: 01452 551271 Fax: 01452 551270 Opening hours: Monday to Thursday 9.00-5.00 pm, Friday 9.00-4.00 pm website: www.gypsms.com 28 29

services for young people (under 18 s) Infobuzz InfoBuzz aims to help young people negotiate the transition to adulthood by providing support and education on drugs, alcohol, and sexual health as well as providing learning opportunities focussing on personal and social skills development. InfoBuzz is commissioned to provide a county-wide Tier 2 service of targeted intervention for individual young people getting into difficulties with drugs and/or alcohol. Young people can be referred to the service through the CYPD hub at Hucclecote. Following screening and referral, an InfoBuzz worker will make first contact with the young person within 5 working days and will then provide a structured 6 week intervention. Groups of young people may also be referred for the Tier 2 service. Infobuzz current projects include: Individual support for young people affected by their drugs & alcohol use Small group work programmes targeted at young drug and alcohol users Targeted Breakthrough mentoring to increase resilience for vulnerable young people Bespoke activity based programme working with young female binge drinkers Intensive mentoring and support for looked after young people Universal drug and alcohol education for schools, special settings, training providers, and youth groups Enrichment for juvenile girls in prison Programme for young people affected by experiencing or witnessing domestic violence Accredited personal development courses for young people excluded from, or at risk of exclusion from, mainstream education Rural outreach projects for disaffected young people. Contact details for Infobuzz InfoBuzz Ltd Unit 15-17 City Works Alfred Street Gloucester GL1 4DF Tel: 01452 381770 Fax: 01452 524773 website: www.infobuzz.co.uk 30 31

pharmacies providing needle exchange and disposal other useful contact numbers Badhams Chemist 6 Prestbury Road, Cheltenham, GL52 2PW Badhams Chemist 23 Church Road, Bishops Cleeve, GL52 4LR Badhams Chemist 105 Queen s Road, Priors Park, Tewks, GL20 5EN Boots 39-43 Cricklade Street, Cirencester, GL7 1HY Co-op Dockham Road, Cinderford, GL14 2AQ Day Lewis 14 Pyart Court, Coleford, GL16 8RG Lloyds Pharmacy Locking Hill, Stroud, GL5 1QN St Marks Pharmacy 80 Tennyson Road, Cheltenham, GL51 7DB Northway Pharmacy Northway Centre, Tewkesbury, GL20 8TW Stonehouse Pharmacy High Street Medical Centre, Stonehouse, GL10 2NG Badhams Chemist 33 Morley Ave, Churchdown, Gloucester, GL3 2BL Badhams Chemist 102 Whaddon Road, Cheltenham, GL52 5NF Barkley Chemist 110 High Street, Gloucester, GL1 4TA A D Byers High Street, Moreton-in- Marsh, GL56 0AL Co-op Newerne Street, Lydney, GL15 5RA Day Lewis 19 Broad Street, Newent, GL18 1AQ Lloyds Pharmacy 27 May Lane, Dursley, GL11 4JN Matson Pharmacy 87 Matson Avenue, Gloucester, GL4 6LL Spa Pharmacy 12 Rotunda Terrace, Cheltenham, GL50 1SN Tesco Stores Ltd Colletts Drive, Cheltenham, GL51 8JQ Alcoholics Anonymous Mutual support for people with an alcohol problem 08457 697 555 (national) 01452 418515 (local) e-mail: newcomer@runbox.com website: www.alcoholics-anonymous.org.uk Narcotics Anonymous Mutual support for people with a drug problem 0207 730 0009 (national) 0781 475 5451 (local) e-mail: gloucestershire@ukna.org website: www.ukna.org Families Anonymous Mutual support for families and friends of drug users 0845 1200 660 e-mail: office@famanon.org.uk website: www.famanon.org.uk Release Advice on drug use and legal issues 0845 4500 215 e-mail: ask@release.org.uk website: www.release.org.uk Parents Against Drug Abuse (PADA) Support for parents concerned about drug use 0845 7023 867 website: www.pada.org.uk National Drugs Helpline 24 hour information service 0800 776 600 website: www.ndh.org.uk Methadone Alliance Support for people using prescribed drugs for treatment of drug dependency Helpline 0845 122 8608 website: www.m-alliance.org.uk 32 33

other useful contact numbers Drugscope Information on drugs problems and policy Tel: 0207 928 1211 website: www.drugscope.org.uk Adfam Information for families affected by substance misuse Tel: 0207 928 8898 e-mail: admin@adfam.org.uk website: www.adfam.org.uk NHS Direct Health and health service information and advice Tel: 0845 46 47 website: www.nhsdirect.nhs.uk Addaction Advice and information on drugs Tel: 0207 251 5860 e-mail: info@addaction.org.uk website: www.addaction.org.uk National Drinkline Support with alcohol problems Tel: 0800 917 8282 Alcohol Concern Help and information on alcohol Tel: 0207 928 7377 e-mail: contact@alcoholconcern.org.uk website: www.alcoholconcern.org.uk other useful contact numbers - young people FRANK Information on drugs and drug use Tel: 0800 776 600 e-mail: frank@talktofrank.com website: www.talktofrank.com local service user groups Service User Support Team Unit 6 City Works Alfred Street Gloucester. GL1 4DF Peer support Support with accessing services Information An opportunity to convey service users thoughts and ideas to the people who make decisions and fund services Tel: 01452 543546 A service user co-ordinator employed by the NHS is also based at the SUST office with responsibility for ensuring that all service users in the county are able to access support and services and to comment on and influence decision making and funding processes. local family and carer groups Carer and Parent Support Gloucestershire Telephone helpline and website for carers and parents across the county. Also offer one-to-one meetings with individuals and could provide group meetings if required. 30 Pentathlon Way, Cheltenham, GL50 4SE Tel: 01242 222872 e-mail: help@cpsg.org.uk website: www.cpsg.org.uk The DAAT lead for Service Users and Carers is Alison Hustwitt (DAAT Communities Manager) Tel: 08454 221638 e-mail: Alison.Hustwitt@glos.nhs.uk 34 35