Maple Lodge.

Transcription

1 Maple Lodge

2 Our philosophy of care Provide a safe environment, offering individually negotiated care for people with mental health needs. Ensure privacy, dignity and respect for our service users, which ensures their rights are upheld. To offer a service that supports service users to achieve their personal goals so that they may live as independently as possible. To provide a friendly, supportive and therapeutic environment that encourages service users to make the most of their personal strengths. To promote the building of trust and good communication through being open and honest at all times. To create opportunities to promote personal motivation and hope, social inclusion and access to leisure activities. Provide access to a named nurse and associate nurses who will work with individuals to negotiate their personal care plans. The range of therapeutic help given will be guided by current research and evidence from nursing practice. Take account of any difficulties service users might experience at home and offer respite care when this is mutually agreed to form part of their care plans.

3 Welcome to Maple Lodge This booklet provides you with some general information about Maple Lodge. If you would like further information about anything, or would like clarification on any aspect of Maple Lodge, please don t hesitate to ask. Maple Lodge provides 15 rehabilitation placements. Five of the 15 bedrooms have en-suite facilities, so that separate bedroom areas can be provided for male and female service users. All 15 bedrooms may be locked by service users. We provide a full residential rehabilitation service to support and enable the recovery of our service users, as well as short-term respite care for service users who have this need identified in their care plans. Maple Lodge is always open and has qualified nurses on duty 24 hours a day. They form part of a team which includes doctors, nursing assistants, an occupational therapist, housekeeping and clerical staff.

4 Residential rehabilitation - what might this mean for you? People who are admitted to Maple Lodge for rehabilitation will usually have come from other hospital wards. They are likely to have had unusual or intense experiences and frightening thoughts for a period of time, which may still worry them. Each person s experiences are unique and can leave them with all sorts of unwanted feelings and effects. These might include some or all of the following: confusion, a sense of loss of their old self and what they used to be able to do; loss of control; feeling stuck; feeling worthless; lack of get up and go ; fears about the future and difficulty trusting people. Making sense of what has happened and seeing the real possibility of better days ahead can be difficult at first.

5 Recovery At Maple Lodge all of our work with you will focus on your recovery. Recovery means making the most of your life from now on and we strongly believe that everyone has the potential to regain health and a full life. However, we should also say that recovery won t necessarily mean getting your life back exactly as it might have been if you hadn t been in hospital. Just as you were able to learn from your life experiences before you had these difficulties, you will be able to do so through your continuing recovery. The choices you make through the rest of your lifetime will all affect your long-term recovery and just like every other person, some of the choices you make will be helpful and others may not be. Personal strengths Although you might not realise it at first, everyone has personal strengths and so do you. These strengths include anything you have enjoyed or found helpful in the past, no matter how small they might seem. These things will be very important to your recovery. Examples might include enjoying a particular type of food, listening to music, enjoying a walk, a hobby or any sort of interest. Although you might not realise it at first, everyone has personal strengths and so do you.

6 Named nurse While you are at Maple Lodge you will have a named nurse and an associate nurse who will both take a special interest in your strengths. At first they will want to get to know you, encourage you to talk about your hopes and fears and listen to you. It might take some time, but as you begin to trust them you will be able to work together to negotiate your unique plan of care to help you on your way to recovery. As you start to use your strengths to achieve perhaps just small goals at first, you will begin to feel more in control and more hopeful about your future. It is important to know that even if you have a setback, the people working with you will always believe in your ability to get things back on track and will continue to encourage you. We understand that people who have had similar difficulties can experience a range of obstacles to their recovery. Often it is difficult to accept what has happened and find the willpower to get started. If this is how you feel don t worry - it can take a long time to make sense of what has happened and we are used to supporting people through this. It is important to know that we won t put any pressure on you and that we will give you time to work at your own pace.

7 Making plans Throughout your time at Maple Lodge you will be encouraged to put your plans into action, to keep you well when you are ready, to move on and live as independently as possible. Different things work for different people but we know that to stay well, people need a sense of purpose, things they enjoy doing to fill up their time and the support of others. Being in hospital can make people feel excluded from the outside world and the sort of everyday things you used to do. Therefore, an important part of our work will be to help you find new things to do in the community. This will give you a new sense of purpose and provide opportunities to build up your social life. Depending on where your strengths and interests lie, this might be achieved through leisure pursuits, a college course or some sort of work. Staying well We also know that people have a better chance of staying well if they are able to manage their daily needs. On a day to day basis you will be encouraged and supported to become as independent as possible by shopping, budgeting, preparing healthy meals, taking care of your personal hygiene, keeping your bedroom clean and managing your own tablets, if these are prescribed. At first you might need some help with these tasks until you gradually feel ready to do them on your own. Again it is important to realise that everyone s recovery is different and you will be given time to do things at your own pace.

8 Working together Your named nurse and associate nurse will continuously support you to make the choices that will shape your recovery and we hope you will benefit from close partnerships with them in this work. However, they are only part of a much bigger team who will have your best interests at heart. The care you need in the future won t stop when you leave Maple Lodge and you might need the support of other specialist teams in the community. From the start you will be encouraged to discuss all of your needs, including housing, and can expect to fully involved in making decisions about any choices that become available to meet your needs. Not all of our service users have a family member who can be involved in their care but if you wish to involve your family, we would encourage this. Sometimes a family carer can be the most important strength in a person s recovery. Finally, even though recovery involves work it also involves having fun and this is just as important. We encourage everyone to join in social activities and trips away from the unit and would welcome your suggestions on how we can make these more enjoyable. Respite care Sometimes people need to return to Maple Lodge for a short stay of a few days or a week or two. We call this respite care and it could be for one or more reasons. For example, you or someone who helps or cares for you might need a break from each other s company. Perhaps you might need a change from your routine activities to relieve stress, or perhaps you or your carer might not be as well as usual and would benefit from some additional support for a few days. If you think you need respite care, please let your care co-ordinator know and we will write to you to confirm your booking once the admission date has been mutually agreed.

9 Going off site If you want to leave the unit for any reason, please let the staff know before you go. Also please let staff know when you are back on the unit. This is an important part of the fire regulations. Drugs and alcohol These are NOT permitted in the unit or its grounds at any time. Use of illegal drugs is a criminal activity. The unit is regularly visited by our local Police Community Support Officers who work closely with us to ensure Maple Lodge is kept as safe as possible for everyone. What do I do with my valuables? Your property, cash or valuables remain your responsibility and we prefer not to have large amounts within the unit. However, if necessary, items can be handed over to staff for safekeeping until alternative arrangements can be made. We will issue you with a receipt for your property, along with a key for a locked drawer in your room. Please note that the Trust cannot be held responsible for loss or damage to your personal property during your stay at Maple Lodge. Can I bring in electrical items? You are welcome to bring these into Maple Lodge but they will need to be checked for safety by our maintenance department before you use them.

10 Contact us The unit manager, or clinical team leader Maple Lodge Toot Lane Fishtoft Boston Lincolnshire PE21 OAX Tel:

11 Compliments, comments and complaints We actively seek feedback about our services and recognise the right of people to comment on, or complain about, any aspect of the service they receive. Please let us know if we have done something particularly well and we will keep doing it. For more details on how to do this please see our Experiences counts leaflet which is available on our website or by asking a member of staff. Confidentiality We will only share your confidential information with those people who need to know in order to deliver your care. We will do this after discussing it with you and obtaining your consent. Members of the multi-disciplinary team (who will include your consultant, named nurse and social worker) will discuss your care with you and record any treatment you are receiving and your response to it. In some cases we are obligated by law to pass on information. For further details, please ask to see the leaflet entitled How we use your information to help you, obtainable from the staff on the unit.

12 Contact us Anyone using our services will be treated with dignity at all times and their faith and cultural needs will be accommodated where practically possible. Communications Team Lincolnshire Partnership NHS Foundation Trust Trust Headquaters Unit 9, The Point, Lions Way Sleaford NG34 8GG T: E: The Trust is fully compliant with the Data Protection Act and the NHS Code of Conduct Published by Lincolnshire Partnership NHS Foundation Trust Jan