DHL Central Asia Hub Page
DHL Express Business Model Our Strength = Our Network Origin Service Centre Origin Hub/G TW 1 Pickup 2 Processed & Bagged 3 Departs Facility 4 Arrives Facility 5 Processed & Bagged 6 Depart Facility 7 Confirmed Uplift Transfer Hub 11 Confirmed Uplift 10 Departs Facility 9 Processed & Bagged 8 Arrives Facility Dest Hub/G TW 12 Arrives Facility 13 Processed & Bagged 14 Departs Facility 15 Arrives at Final Dest Dest Service Centre 16 With Courier 17 Shipment delivered Track and Trace Page 2
Major Hubs Cincinnati Leipzig Lagos Bahrain Dubai Bangkok Shanghai Hong Kong Singapore Global Hubs AP / EEMEA Regional Hubs Page 3
Location of DHL Central Asia Hub Hong Kong International Airport Passenger Passenger Terminal Terminal South Runway South Runway Page 4
Milestones Central Asia Hub moved to Hong Kong from Manila Standalone facility in place with site area 18,200 sqm Page 5
Milestones Completion of extension building with total site area of 35,000 sqm Page 6
Milestones Automated sorting process for parcels Automated sorting process for flyers Page 7
Fact Sheet Investment Total Site Area Warehouse Space Conveyor Belts Loading Docks CCTV Cameras Parcel Sort Capacity (P/Hr) Document Sort Capacity (P/Hr) ULD Sorting Positions Ball Deck Size US$210 million (total investment) 35,000 sqm 31,400 sqm 4 km 34 220 35,000 per hour 40,000 per hour 180 full-sized ULD sorting positions 5,500 sqm Page 8
CAH Organization Structure Management Cindy Lau General Manager Operations Engineering Transportation Security Customs & Regulatory Affairs Operations Programmes Lee Kwong Ming Director, Hub Ops Wai Kong Engineering Manager Gary Chow Transportation Manager Michael Chan Security Manager Thomas Wong Customs & Regulatory Affairs Manager Terry Yip Ops Programmes Manager Network Control Centre Back Office Support Network Control Group Finance Human Resources IT Support Winky Pang Director, NCC - AP Lawrence Cheung Senior Manager Finance Moniz Lee Business HR Manager Terence Wong IS Support Manager Page 9
Cargo Throughput : HK Airport vs CAH (2000 2011) 4,500 14% Volume ('000Tonnes) 4,000 3,500 3,000 2,500 2,000 1,500 1,000 500 12% 10% 8% 6% 4% 2% 0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 HK Airport Cargo Handled 2,241 2,074 2,479 2,642 3,094 3,402 3,580 3,742 3,624 3,347 4,128 3,920 CAH Cargo Handled 52 60 81 106 152 203 239 262 298 346 438 460 % of CAH TP against HK Airport TP 2% 3% 3% 4% 5% 6% 7% 7% 8% 10% 11% 12% 0% Page
Asia Air Network 2000 4-hour connections to major Asian cities from Hong Kong Seoul Osaka Taipei Hong Kong 4 chartered flights/ day Singapore Page 11
Asia Air Network 2012 4-hour connections to major Asian cities from Hong Kong Beijing Incheon Osaka Nagoya Leipzig Delhi Dubai Chengdu Shanghai Guangzhou Shenzhen Taipei Hong Kong Tokyo Los Angeles Cincinnati Bahrain Bangkok Penang Kuala Lumpur Manila Ho Chi Minh Singapore Jakarta Page 12
Airline Network Partners Aircraft Specification Air Hong Kong A300-600F Payload: 54 tons (Gross), 43 tons (Net) Main deck: 21 positions Lower deck: 22 positions Bulk 10 CBM Air Hong Kong is a joint venture between DHL Express and Cathay Pacific. DHL Express holds 40% and Cathay Pacific holds 60% equity stake. Polar Air Cargo AeroLogic Boeing 747-400F Payload: 116.5 tons (Gross), 104 tons (Net) Main deck: 30 positions Lower deck: 32 positions Bulk 13 CBM Polar Air Cargo Worldwide is a joint venture between DHL Express and Atlas Air Worldwide. DHL Express holds 49% and Atlas Air holds 51% equity stake. B777-200ERF Payload: 104 tons (Gross), 93 tons (Net) Main deck: 27 positions Lower deck: 32 LD3s Bulk 17 CBM AeroLogic is a joint venture between DHL Express and Lufthansa Cargo. DHL Express and Lufthansa Cargo each have 50% equity stake in AeroLogic. Page
Auto-sort Process ULD Staging Area Hospital Provision X-ray Maintenance Canteen Customs Office Block Page 14
Auto-sort Process Shoe Sorter 6-sided Camera Singulator Sort the shpts to Scanner Shpts queue up relevant chute Barcode scanning one by one to identify shpt dest. ULD Staging Area To G/F loading Hospital Provision X-ray Maintenance Canteen Customs Office Block Auto-COY Parcel auto-sorting at max 35,000 pc/hr operating since Nov 07 Page 15
Auto-sort Process Sorter ULD Staging Area Induction & Scan Debag Documents taken out from bag Hospital Provision X-ray Debag Maintenance Canteen Auto-Flyer Customs Office Block Flyer/Document autosorting at max 40,000 pc/hr operating since May 08 Page 16
Auto-sort Process Quality Control Centre Proactive monitoring of shipments down to HAWB level ULD Staging Area Hospital Provision X-ray Debag Maintenance Canteen Customs Office Block Page 17
Network Control Group (NCG) Monitors flight movements, enabling DHL to proactively notify customers in the event of flight delays or cancellations. Its monitoring system also has a unique feature which proactively tracks all shipments along the delivery process. The Hub NCG operates round the clock and is linked to the Asia Pacific Network Control Center (APNCC) in Hong Kong. Page 18
Asia Pacific Network Control Center (AP NCC) Is situated in Hong Kong, the center of the Asia Pacific Network, operating 24 x 7 for real time management of DHL s dedicated Air Network, Planning and execution of contingency arrangements in the event of any incidents which disrupt our network Real time capacity management on our network flights to ensure optimization while maintaining service performance Page 19
Customs A 24 hours on-site customs hall helps to ensure swift clearance of shipments upon arrival. In addition, with data sent to customs ahead of the actual shipment, clearance can be completed in advance, enabling quicker transfer to the final destination. Page 20
Security DHL s Central Asia Hub received Class A certification from the Transport Asset Protection Association (TAPA), an independent organization that establishes and maintains best asset protection for the technology industry. The Central Asia Hub is equipped with a state-of-the-art security system, including X-ray equipment, an access control system and about 220 CCTVs. Page 21
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