It s like putting WINGS on your priority delivery.

Transcription

1 onboard courier network It s like putting WINGS on your priority delivery.

2 14 August 17:15 o clock Call from an AOG desk in Athens. An airplane requires a new part in Tenerife. What is Wings WINGS is the largest and only true global on-board courier network with unparalleled coverage anywhere in the world. WINGS is dedicated to hand delivery of high priority goods in the fastest and safest manner. Guaranteed. WINGS is a privately owned company with its headquarters in the Netherlands and part of Control Towers Holding Group.

3 What does this mean for you? The right person with the right visa at the right place at the right time. Always. What is an On-Board Courier (OBC)? An OBC is a person who(m) transports goods on-board a commercial flight. These can be goods from any sort of industry. For example within the aviation sector, an OBC could be a perfect solution for an Aircraft on Ground (AOG) situation. Or within the healthcare industry an OBC could be a safe and secure manner of transporting lifesaving medication. Why On-Board Couriers? The fastest transportation method available. Safety guaranteed as delivery stays in one pair of hands. No loss of shipment. Simplified procedures. Why OBC? Urgent Transportation services comparison Routing and total transit time Acceptance time prior to departure Time required at transit hub(s) Destination handling time Delay(s) Damage/loss Normal Cargo 4-5 days Fixed routing Delivery time not guaranteed Courier Services (DHL, FedEx, TNT, UPS etc.) 2-3 days Fixed routing in closed network Delivery time not guaranteed Priority/Express Cargo Fast Fixed time based on carrier Delivery time not guaranteed 8-12 hours Daily cut-off 4-5 hours prior departure OBC Fastest transit time available Flexible carrier choice Delivery time guaranteed 1 hour prior to departure 8-12 hours Daily cut-off 4-5 hours after arrival Immediate transfer 24 hours 24 hours 2-10 hours depending on the destination Possible, due to low priority High risk Multiple transfer of hands 6-8 handling stations Possible No corrective action possible after booking (closed network) High risk Multiple transfer of hands 6-8 handling stations Priority cargo Possibility still present Chance of delay High risk Multiple transfer of hands 6-8 handling stations Immediate clearance at airport of destination Minimal chance Immediate contingency options No damage or loss Shipment remains with a single person from door-to-door

4 The fastest and safest way to deliver anything. Anywhere. Guaranteed. Why WINGS? The first true global network of on-board couriers. Within our dedicated network of couriers, which we call angels, WINGS is able to service 95% of the world. Angels carry the right visa in order to ensure the highest commitment, availability and service. WINGS angels are trained, screened, multilingual and experienced professionals. Passion for solutions Visibility at every milestone for WINGS customers via app or online tracking options. Unbeatable timeframe. The WINGS Global Operations Team features A 24 hour a day 365 days a year operations call center. Micromanagement of the entire logistics process from door-to-door. Our advanced IT infrastructure consists of: A state-of-the-art, online, owned IT-platform An angel portal and a client website. For more information please visit: The WINGS app includes tracking options and information about the angel s whereabouts and milestones.

5 14 August 17:35 o clock A WINGS angel has collected the consignment and is on the way to the airport.

6 14 August 17:55 o clock The angel boarded the first arriving flight into the country of delivery.

7 WINGS Logistics Service means Customs clearance facilities around the world. The WINGS multi-model set-up allows us to combine different transportation methods to ensure the fastest transit time. Each angel inspects the contents of the consignment to ensure safety and accuracy of order. The first flight IN service, meaning that WINGS will ship your cargo on the first arriving flight using local angels. Tailor made industry solutions WINGS has a custom made solution for various industries. What s more, WINGS is up for any challenge. For example, for the transportation of luxury items WINGS offers a secure method of transportation by sending our courier on board with a security escort. Or with the transportation of aircraft parts WINGS can deliver directly to the engineer waiting on the platform. 14 August 19:35 o clock The first flight into Tenerife leaves from Atlanta at 19:35 o clock. Our WINGS angel has the package at hand and is ready to take off.

8 It s like putting WINGS on your priority delivery.

9 WINGS tracking options WINGS clients are able to monitor consignments in real time. Each WINGS delivery is allocated a tracking number which allows checkin on the WINGS website giving our customers a clear insight into the angel s whereabouts and milestones. WINGS has invested in a state-of-the-art system in order to facilitate tracking and tracing options. Additionally, each angel takes pictures of the contents of the consignment and of the documents which are being transported in order to provide customers with full visibility. The associated documentation and images are available to our customers on a personal tracking page of the WINGS website.

10 The fastest and safest way to deliver anything. The WINGS app WINGS has invested and developed a cutting edge application to ensure full transparency and control of shipments. Angels have the WINGS app installed on their smartphone allowing them to communicate with the Global Operations Team and clients. In other words, where the client is able to track and trace their angel online via the WINGS website, angels are able to share their location, milestones and any questions they have on the app. The app is linked to the website allowing important information to update automatically, giving our clients real-time information.

11 Anywhere. Guaranteed. WINGS commitments The 45 minute commitment within 45 minutes of your booking a local angel is on the way for collection. The first flight IN commitment WINGS always considers the first arriving flight into the right place. This limits the time spent on delivery and ensures that your priority consignment will be at the right place and time faster than any other cargo service. Money back guarantee* - if a delivery does not arrive on the agreed upon time, WINGS will reimburse the shipping charges. The insurance on the contents of your deliveries is included in the total shipping charges. * Subject to terms and conditions. 15 August 23:45 o clock WINGS angel arrives in Tenerife and delivers the parts so the aircraft will be ready to fly again.

12 Contact onboard courier network WINGS provides premium global on-board courier services worldwide. We are very proud of our global network and the opportunity to offer our clients a unique logistics solution. WINGS looks forward to working with you and offering you our impeccable service. Should you have any questions or for more information please call or [email protected], Telephone: +31 (0) WINGS is a subsidiary of Control Towers Holding Group. You could also visit our website at: