U N I V E R S I T Y O F S O U T H E R N C A L I F O R N I A REMOTE DESKTOP CONNECTIONS USER S GUIDE FOR MACINTOSH MARCH 2015
U N I V E R S I T Y O F S O U T H E R N C A L I F O R N I A 2015 UNIVERSITY OF SOUTHERN CALIFORNIA. All rights reserved. This manual, as well as the data and software implementation described in it, is furnished under license and may be used or copied only in accordance with the terms of such license. The content of this manual is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment on the part of the University of Southern California. Except as permitted by such license, no part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written permission of the University of Southern California. The data and software implementation, as with all technical and computer-aided design software, is a tool intended to be used by trained professionals only. The data and the software implementation is not a substitute for the professional judgment of trained professionals. The software implementation is intended to assist with product design and is not a substitute for independent testing of product stress, safety and utility. The University of Southern California assumes no liability for any error or inaccuracies that may appear in this manual. The University of Southern California makes no warranties with respect to this manual and disclaims any implied warranties of merchantability and fitness for a particular purpose. U.S. Government Customers: The Products are provided to the Federal government and its agency with RESTRICTED RIGHTS. USE, DUPLICATION OR DISCLOSURE BY THE GOVERNMENT IS SUBJECT TO RESTRICTIONS SET FORTH IN SUB-PARAGRAPH (c)(1)(ii) OF THE RIGHTS IN TECHNICAL DATA AND COMPUTER SOFTWARE CLAUSE AT DFARS 252.227-7013 OR SUB-PARAGRAPHS (c)(1) O R (2) OF THE COMMERCIAL COMPUTER SOFTWARE-RESTRICTED RIGHTS AT 48 CFR 52.227-19, AS APPLICABLE.
TABLE OF CONTENTS TABLE OF CONTENTS Remote Desktop Connections... 3 Before You Begin... 3 Locating Your IP Address... 4 Beginning a Remote Desktop Session... 5 Sharing Resources with a Remote Desktop Sessions... 9 Contact Dornsife Technology Services... 11 2
REMOTE DESKTOP CONNECTIONS Remote Desktop capabilities refers to the ability to run and operate the desktop and operating system of a computer that is not your workstation. Using a remote desktop session provides the ability to control the remote workstation and use the files and software that are saved or installed onto that workstation. Before You Begin Before you can begin the remote desktop session, you will need to obtain the following information and take the following steps. 1. You will need to download the Microsoft Remote Desktop Connection application for Mac, located at: https://itunes.apple.com/us/app/microsoft-remote-desktop/id715768417. 2. You will need the IP address of the workstation to which you want to connect. 3. If you are establishing a remote desktop session from outside the USC network, you will need to establish a VPN connection in order to utilize remote desktop functionality. For assistance with establishing a VPN connection, review the VPN documentation, located at http://dornsife.usc.edu/documentation. 3
Locating Your IP Address Follow the steps below to locate the IP address of the workstation that you want to remotely access. You will need to have the IP address of the remote workstation before you can establish a remote desktop session. 1. Launch an Internet browser and navigate to http://whatismyipaddress.com. 2. The website displays the IP address of the workstation. Write down this information as you will use it to establish the remote desktop session. Continue to the next section to establish the remote desktop session. 4
Beginning a Remote Desktop Session REMOTE DESKTOP CONNECTIONS The Microsoft Remote Desktop Connection application is what you will use to establish the remote desktop connection. You should have downloaded and installed this application, as previously instructed. If you need assistance with installing the Microsoft Remote Desktop Connection application, contact Dornsife Technology Services. Complete the following steps to initiate a remote desktop connection. 1. Locate the Microsoft Remote Desktop Connection application. The icon for the application should appear similar to the following image. 2. Launch the application. The application displays similarly to the image below. 5
3. Select the New icon ( ) located at the top of the screen. The Edit Remote Desktops screen displays. This screen provides the ability to configure a new remote desktop connection. 4. Configure the following fields on the Edit Remote Desktop screen according to the following specifications in order to establish a remote desktop connection. a. Connection name: In the Connection name field, enter the identifying name for this connection. If you will be using many different remote desktop sessions, give the Connection name a unique and identifying name. b. PC name: In the PC name field, enter the IP address of the Windows computer to which you are going to remotely connect. c. User name: In the User name field, enter your USC NetID. Your USC NetID is the part of your USC e-mail address that appears before the @ symbol. For example, if your USC e-mail address is jdoe@usc.edu, your USC NetID is jdoe. You will need to enter DTS\ before your username. If your USC NETID, or username, is jdoe, you would enter DTS\jdoe in the User name field. d. Password: In the Password field, enter the password that corresponds to your USC NetID. 6
5. After you have finished entering the information in the appropriate fields, select the red circle ( ) located in the top left corner of the screen to exit. The new remote desktop configuration is now listed on the My Desktops screen. 6. To establish the remote desktop connection, highlight the name of the remote desktop session you want to use, and then select the Start icon ( ). 7
7. Depending upon your workstations security settings, a security certificate warning, similar to the following, may display. If the workstation that you are accessing remotely is trusted (in most cases, the answer is yes), then select the Continue button to accept the security certificate warning and continue with the remote desktop connection. If you do not want to continue, select the Cancel button and the remote desktop connection will not be established. 8. The desktop of the workstation you are accessing is displayed. Use the remote desktop session to complete your tasks, as you normally would. Repeat these steps to establish remote desktop sessions, as is needed. 8
Sharing Resources with a Remote Desktop Sessions The Microsoft Remote Desktop Connection application provides the ability to share resources between the workstation you are using and the one you are accessing remotely. Most notably useful in this instance is the ability to share a local printer (a printer in your current location) with the remote desktop session. Complete the following steps to enable local printing from the remote desktop session. 1. Open the Microsoft Remote Desktop Connection application and highlight the previously configured remote desktop connection. 2. Next, select the Edit icon ( ). The Edit Remote Desktops Windows Remote Desktop screen displays. 9
3. Select the Session icon ( ), located at the top of the screen. The Sound menu displays. 4. Underneath the Sound menu are three (3) checkboxes. Select the Forward printing devices checkbox. You can now print documents from the remote desktop session to your local printer. 5. Select the red circle ( ), located on the top left side of the screen, to exit the Session screen. Repeat this process as is necessary. 10
CONTACT DORNSIFE TECHNOLOGY SERVICES CONTACT US Campus Office: 825 Bloom Walk, ACB 530 Los Angeles, CA 90089-1486 Technical Support: 213-740-2775 E-mail: ts@dornsife.usc.edu 11