Elko, Nevada Service Center
World-Class Fast Facts on Joy Global Glo b al Head q u ar ter s in Milw au k ee, W I... People Over 150 locations We attract, develop and retain highly-skilled manufacturing technicians, innovative engineers, 20 countries and smart business people to foster a diverse workforce that enables us to deliver world-class products and service. Approximately 15,000 employees worldwide Products $3.8 Billion (2014) in Annual Sales For 130 years, Joy Global has been the preeminent manufacturer of world-class surface NYSE: JOY and underground mining equipment, recognized for its quality and reliability. Today, our commitment to innovation and quality WHO WE ARE continues to solve mining s toughest challenges. Service Joy Global is the leading service provider for the mining industry, with a 24/7 direct service and support network to help our customers. Processes We excel by deploying consistent world-class processes, methods, and metrics throughout our global network, Joy Global is a leading supplier of advanced equipment, systems and direct services for the global mining industry. with the ability to customize locally. Social Responsibility & Environmental Responsibility Joy Global works to enhance the quality of life in our local communities through support of organizations that address each community s immediate needs and build a foundation for the future. We believe our success is tied to the strength of the communities in which we operate and we strive to be valued corporate citizens and neighbors. We also are committed to the safest possible environmental practices and stewardship, Vision minimizing risk to our employees, our business operations and the surrounding To be a world-class service company delivering the communities. We always apply the most stringent federal, state or local regulations most reliable and productive products, systems, and for air quality, water quality, waste management and other environmental requirements. solutions that solve mining s toughest challenges. Financial Performance Mission Joy Global has a history of achieving profitable results and providing long-term value for To partner directly with customers to help them shareholders. The company's stock is publicly traded on the New York Stock Exchange to achieve zero harm, the highest production, and the At the core of our commitment to customers is to be lowest lifecycle cost for their mining operations, while a service leader, providing the products and solutions making every customer a reference. required to generate world-class mine performance. (NYSE) under the symbol JOY. Our direct service network allows us to collaborate with customers to achieve the highest production, lowest cost per ton and zero harm, making every customer a reference. 2 Joy Global Elko, Nevada - Sales & Service Center Elko Nevada Operations Joy Global Services Joy Global 3
Joy Global's history in Elko Joy Global's sales and service center in Elko, Nevada, has the skilled employees and full suite of shop tools needed to tackle the most challenging repair and fabrication jobs. Operating in Elko since 1996, Joy Global's capabilities in the area have been growing for years, starting with a summer of 2000 move from a leased space to a custom-built facility on the west side of town. The improved space offered a full line of machine tooling, increased capacity to house inventory for customers' growing mine operations and enhanced the ability to repair major weldments. That space continued to grow in 2005, when Joy Global expanded to separate the machine shop from the welding area. Solving Mining's Toughest Challenges "Our direct service network is what makes Joy Global unique. That ability to partner with our customers directly, at a local level, provides value that adds to our products. I m excited to have the expanded capabilities locally in Elko, which enhance our ability to provide customers world-class service." Jason Ashby Regional Manager Direct, World-Class Service Our direct service model is what makes Joy Global unique. The direct collaboration with our customers allows us to work together on innovative solutions to maximize production and lower cost of ownership for Joy and P&H mining products. Our direct service network includes the following: Tech & field services Factory-direct service technicians and skilled tradesmen are available to maintain and repair equipment 24/7/365. Parts delivery With dedicated regional warehousing and computerized inventory management, Joy Global can get you OEM specification products when you need them, anywhere in the world. Life Cycle Management (LCM) contracts Reduce downtime, optimize equipment performance and take the uncertainty out of maintenance and rebuild management. The company branched out to Elko's east side in 2007, with the addition of a machine shop that enabled expanded and improved services to the region. The east side facility got a significant boost in 2008, when Joy Global invested over $6 million to increase machining capability Nevada Idaho Elko Wyoming Machine rebuilds Joy Global s team of experts provide world-class service by adhering to strict standards as part of our Flawless Start-Up process. Component Exchange Program (CEP) Get like-new, remanufactured components incorporating the latest design improvements delivered same- or next-day. through the acquisition of a mill, added an air purification system and upgraded overhead bridge cranes. With each improvement made, Joy Global furthers its mission to help customers improve productivity and lower operating costs, while focusing Utah The service centers are complimented by our network of warehouses, strategically located to provide quick access to the parts and components that keep mining operations moving. JoySmart SM solutions JoySmart Solutions are integrations of our smart connected products and systems, advanced analytics and direct services customized to solve customers toughest challenges. It is a solutions-based offering designed to help reduce costs and increase productivity for customers. JoySmart is available to help customers achieve their operating and financial goals in surface and underground mining operations worldwide. on zero harm. 4 Joy Global Elko, Nevada - Sales & Service Center Elko, Nevada - Sales & Service Center Joy Global 5
Laser Alignment Services Alignment of shafts and gears Side frames Capabilities West Shop Welding rebuilds, fabrication, field service, administrative operations and warehouse 32,000 square feet on 14 acres Welding Overhead bridge cranes with 50-75-ton lift capabilities Horizontal boring mill (handles, crawlers, gearboxes, and car bodies) Experienced, safety-focused team of AWS-certified welders 1,000-ton brake press Surface and UG buckets, dippers and truck bodies Quality inspection specialist Warehouse On-call parts and delivery services 24 / 7 / 365 On-site delivery services available (at no cost) 18,500 square feet of warehouse space Support for P&H shovels & wheel loaders, DUX underground equipment, Intec camera systems, P&H brand Mine Air Systems and Joy hard rock products East Shop Full machine shop, including vertical and horizontal (mills, lathes and presses), pump and gearbox rebuilds, agitator shafts and fabrication 28,000 square feet on four acres Machine Shop Vertical mill (turns pieces up to 276 or 23 in diameter) Experienced, safety-focused team of machinists Timken Bearing Platinum bearing rebuilds-certified Lightnin gearbox certified Laser alignment and tracking Alignment of boring bars Accurate inspection of parts & equipment Level & alignment of machinery (Pumps, bore holes & components) Hoist & crowd case gearing alignment Hoist drum alignment Dippers & buckets Equipment Serviced Shovels Point sheaves Saddle blocks Front idlers Booms Hoist drums Gear cases Transmission Motors Planetary drives Carbodies Service and repair Underground equipment Hard rock repairs & rebuilds Haul truck pivot pin bores Drill mast mounting bores Rotary & pull down cases Swing & propel transmission gear alignment Gearbox & pump case inspection Ball & sag mill gear alignment Loaders Hydraulic cylinders Lift arms Frame work Equipment rebuilds Process equipment Mill gear boxes Transmissions Motors Rock breaker rebuild & repair Agitator shafts 4450 P&H Drive Elko, Nevada 89801 Hours of Operation: 24 / 7 / 365 Phone: 775-748-4600 Contact your Joy Global service representative for more information or visit www.joyglobal.com 6 Joy Global Elko, Nevada - Sales & Service Center Elko, Nevada - Sales & Service Center Joy Global 7
Joy Global worldwide locations Timken, Lightnin and other company or product names may be trademarks of other companies. Product designs, specifications and/or data in this document are provided for informational purposes only and are not warranties of any kind. Product designs and/or specifications may be changed at any time without notice. The only warranties that apply to sales of products and services are Joy Global s standard written warranties, which will be furnished upon request. Joy Global, Joy, P&H, JBS, JoySmart and related logos are trademarks of Joy Global Inc. or one of its affiliates. 2015 Joy Global Inc. or one of its affiliates. All rights reserved. EN-ENSC01-0615-V1 joyglobal.com