24/7 SERVICE HOTLINE HOUSTON, SAN ANTONIO, AUSTIN, DALLAS, FT. WORTH, LOUISIANA, OKLAHOMA (& anywhere in-between)
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1 24/7 SERVICE HOTLINE HOUSTON, SAN ANTONIO, AUSTIN, DALLAS, FT. WORTH, LOUISIANA, OKLAHOMA (& anywhere in-between)
2 Dear Fleet Owner or Manager, Please take a moment to review the following information regarding our company. Sullivan s Advanced Fleet Service was established in Kingwood, Texas in Since then, we have grown to one of the largest Mobile Fleet Service companies in Texas, Louisiana, & Oklahoma. Our mission is to make fleet maintenance simple for you! You will find our reporting capabilities, technical competence, reliability, insight, and professionalism second to none. Please ask us about our additional services, on-site capabilities, driver safety training & DOT compliance programs, unit history reports, on-line invoice access, and comprehensive financial reporting. In today s economic climate, companies are looking for less expensive & more efficient alternatives for fleet maintenance & management we provide custom tailored, money saving solutions for your company. At Sullivan s you are only paying for TIME & MATERIALS! This means that you are only paying for the work that is actually performed on your trucks. Maintenance Contracts that charge you monthly fees (cost per truck per month + mileage), regardless of work performed, can be any where from 20% to 60% more expensive than our service programs, which are much more comprehensive! Thank you for taking the time to review this information. We look forward to, and appreciate the opportunity to EARN your business!
3 About Our President & Founder
4 Our Mission Statement Sullivan s Advanced Fleet Service is dedicated to providing our customers with the most innovative & highest quality service in the industry. We make Fleet Maintenance simple through advanced technology, detailed reporting, and innovative communication. Our knowledgeable & well trained staff will be there for all of our customer s service needs 24 hours a day, seven days a week. We will always strive to meet our customer s budget needs, while consistently exceeding expectations. Fleet Maintenance Made Simple
5 Sullivan s Advanced Fleet Service History: Founders served the Houston area as technicians 1985 Home Base Established in Kingwood, Texas 1985 Founded and owned by Pete & Dan Sullivan Facility and infrastructure built from the ground up 1996 Established Mobile Fleet division - maintenance & repair 2006/2007 Established San Antonio & Dallas Facilities, began serving Commercial Fleets in San Antonio, Austin, & Dallas/Ft. Worth 2008 Established service in Louisiana and Oklahoma Celebrating 24 years of dedicated service to Texans! Fleet Maintenance Made Simple
6 Our Company Professional staff of 70 and growing daily Our four home base facilities offer 50 service bays on 6 ½ acres We deliver our service to YOU 24/7 In Texas, Oklahoma, and Louisiana!! Our 37+ Mobile Service Trucks insure we can service your needs! To expedite your repairs we maintain an extensive parts inventory. State of the art diagnostic tools, training, & equipment are a cornerstone of our success. We do it ALL we truly are your One Stop Shop! Fleet Maintenance Made Simple
7 Mobile/On-Site Services Houston, San Antonio, Austin, Dallas/Fort Worth, Beaumont Scheduled Service Provided: Oklahoma City, Corpus Christi, Harlingen, RG Valley, Lafayette, and Baton Rouge (Coverage Includes all Surrounding Areas and other Locations upon request) Emergency Road Service 24/7 to reduce down time! Each Service Truck has $6,500 of parts inventory!! Oil changes & PM Services on all makes & models Trailer PM s and yearly inspections Tires (new and recaps, all makes, sizes, & ratings) Air Conditioning and Cargo Box Refrigeration (Reefer Units) Mobile Front End Alignments (at your location) Brakes, Suspension, & Steering Major or Minor Engine &Transmission work Cargo Door Repairs & Replacements Telematics (GPS) Sales, Installations, Management Fork Lift & Materials Handling Equipment Repairs Electrical & Computer System Repairs Hydraulic Hose & Hydraulic System Repairs Maintenance & repair on Specialized Truck-Rigging We do it ALL! If it s BROKE. WE CAN FIX IT! Fleet Maintenance Made Simple
8 Mobile/On-Site Equipment Services From your JOB SITE to your WELL SITE we ll do your PM s AND REPAIRS! Cranes, Fork Lifts, Loaders, Excavators, Dozers, Generators, Light Towers, Oil Field Equipment, Frac Pumps, Mud Pumps, & Materials Handling Equipment Repairs Emergency Road Service 24/7 to reduce down time! Scheduled field service for PM s and Repairs Hydraulic Hose & Hydraulic System Diagnosis & Repairs PM Services on all types of equipment Upfit Equipment as well as Cab & Chassis Repairs Electronics Repairs and Computerized Diagnostics We do it ALL! If it s BROKE. WE CAN FIX IT! Fleet Maintenance Made Simple
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10 Home Base Services Houston / San Antonio / Dallas / Ft. Worth We Take Pride in our Facilities as well as our Work! From Cars to Tractor Trailers we make maintenance simple! 24 hour / 7 Days a Week service Texas State & DOT Inspections Factory diagnostic scan tools & software for most all makes We are a state-of-the-art diagnostic center... second to none! Full Service Tire Shop offering new and retreads of all makes, sizes, prices, & ratings. Continental & General Tire Dealer. Full Service Collision Repair Center. Telematics (GPS) Sales, Installations, Management Fork Lift & Materials Handling Equipment Repairs Fleet Maintenance Made Simple
11 Industry Leading Technology, Version 1 Our system was developed by us & is unique in the industry! Fleet Maintenance Made Simple REPAIR TECHNOLOGY: Our experienced technicians utilize the most advanced & innovative techniques to pinpoint the root cause of the problem, therefore you only buy what you actually NEED, which saves not only hundreds, but thousands of dollars! COMMUNICATIONS & DISPATCHING TECHNOLOGY: We realize repairing the vehicle is only half of the problem therefore we utilize a paperless, fast & effective combination of Bluetooth, GPS, Java, SMS, , scanners, and Phone communications. We keep you in total control of your fleet! (at left, is our Bluetooth Pen in action on the job site).
12 We Continue to Innovate. We Continue to evolve. Our latest breakthrough: In-Cab Computers and Scanners provide real time communication with our technicians in the field. This Investment in technology is a tremendous benefit to OUR CUSTOMERS. Quicker Response Times, Invoice Accuracy, & Quality Control are just a few of the many benefits of this system.
13 WARRANTY We offer one of the BEST, Most comprehensive, and bold, warranties in the business LIMITED LIFETIME WARRANTY on labor for defects in workmanship for the life of the vehicle! Warranties on parts, assemblies, and rebuilt components spanning from 90 days to lifetime warranty, depending on the type of component and the manufacturer s offering. Fleet Maintenance Made Simple
14 Comprehensive Financial Reporting
15 Comprehensive Graphical Financial Reporting $25, Location# 1240 Location# 1241 Location# 1242 Location# 1243 Location# 1244 Location# 1245 Location# 1246 Location# 1247 $20, $15, $10, $5, $0.00 September '08 October '08 November '08 December '08 January '09 February '09 March '09
16 Sample Unit / Vehicle History Report
17 Fleet Recommended Service Report ( ed weekly)
18 Fleet Safety Inspection Reporting Sometimes things become complicated before they get simple. We do the complicated part then we make it simple for YOU! Our Reports are color coded and easy to understand. Fleet Maintenance Made Simple
19 Dispatching Technology State of the art GPS tracking. Totally paperless, content-rich, real-time communications with our techs & service trucks. Our system was developed by us & is unique in the industry! Fleet Maintenance Made Simple
20 Fleet Maintenance Made Simple Our Customers Fleet Administrators & Fleet Management Companies Utility Companies, Tanker & Chemical Transport Companies Freight Logistics, Expediters, & Delivery Service companies Automotive Fleet Leasing Companies Truck Rental & Leasing Companies Document & Records Management Companies Construction Supply, Plumbing, A/C, & Electrical Contractors Retailers, Furniture, Appliance, & Moving Companies Non-Profit Organizations YOU!!
21 Experience / Certifications We have over 300 years of Combined Experience IN HOUSE!! Over 80 ASE certifications, 11 Master & World Class. U.S Patent holder, B.S. in Chemistry & Physics (Pete) SAE & I-ATN member with access to over 1 million years combined experience. Received AAA TOP SHOP award for all of Houston. Approved vendor to most all fleet administrators & extended warranty companies Certified to do state inspections & DOT inspections We utilize factory training & equipment for our technicians We also have access to Factory Technical Service Bulletins as well as Factory Warranty Information. Fleet Maintenance Made Simple
22 Fleet Maintenance Made Simple Certifications & Associations
23 Fleet Maintenance Made Simple Approved Vendor For:
24 Collision Repair, Fleet Graphics & Up Fits From Cab & Chassis to cargo boxes and truck bodies if it s damaged, we perform top quality collision repair and painting. We work with and are an approved vendor for most insurance companies, collision repair networks, fleet administrator companies, and extended warranty companies. From unit numbering to company logos We design and install vinyl graphics of all shapes, sizes and colors. You supply us or we can design, produce, & install your graphics We design and install specialized truck rigging and interior build out. Fleet Maintenance Made Simple
25 We Promise To understand your fleet maintenance needs. To get it done, whatever it is. To put the right experience, equipment, & expertise when & where you need it. To be your maintenance, road service, safety, & compliance partner 24/7! To be an industry innovator in communications, dispatching, & reporting. To be honest & easy to deal with. To reduce breakdowns while keeping an eye on cost. To take care of not only your vehicles but also YOU and your drivers! To truly be your ONE STOP SHOP! Fleet Maintenance Made Simple
26 GENERAL RATES We offer a variable labor rate with a maximum of $91.00 per hour depending on the work task performed or discount schedule. (lower rates available based on fleet size). Substantial discounts will be offered based on volume and payment cycle. Further discounts can be negotiated on ( Menu Priced ) specific repetitive tasks, such as PM s, Tires, Road Services, etc. As an option, Road Service Fees can be included in the labor rate. After receipt of your master fleet list, we will produce a detailed proposal tailored to you & your fleet s specific needs.
27 Please Contact us at: Bill Korb: Phone: Or Wes Winters Phone: Or Pete Sullivan: Phone: Fleet Maintenance Made Simple
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29 Sample Invoice Invoiced Date Date Service was performed Your PO Number Origin of Service Request & Approval Complete Description of work performed Discounts Upcoming & Recommended Services Due on this vehicle
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