Culloden, West Virginia. Service for Hire Team

Transcription

1 Culloden, West Virginia Service for Hire Team

2 World-Class Fast Facts on Joy Global Glo b al Head q u ar ter s in Milw au k ee, W I... People Over 150 locations We attract, develop and retain highly-skilled manufacturing technicians, innovative engineers, 20 countries and smart business people to foster a diverse workforce that enables us to deliver world-class products and service. Approximately 15,000 employees worldwide Products $3.8 Billion (2014) in Annual Sales For 130 years, Joy Global has been the preeminent manufacturer of world-class surface NYSE: JOY and underground mining equipment, recognized for its quality and reliability. Today, our commitment to innovation and quality WHO WE ARE continues to solve mining s toughest challenges. Service Joy Global is the leading service provider for the mining industry, with a 24/7 direct service and support network to help our customers. Processes We excel by deploying consistent world-class processes, methods, and metrics throughout our global network, Joy Global is a leading supplier of advanced equipment, systems and direct services for the global mining industry. with the ability to customize locally. Social Responsibility & Environmental Responsibility Joy Global works to enhance the quality of life in our local communities through support of organizations that address each community s immediate needs and build a foundation for the future. We believe our success is tied to the strength of the communities in which we operate and we strive to be valued corporate citizens and neighbors. We also are committed to the safest possible environmental practices and stewardship, Vision minimizing risk to our employees, our business operations and the surrounding To be a world-class service company delivering the communities. We always apply the most stringent federal, state or local regulations most reliable and productive products, systems, and for air quality, water quality, waste management and other environmental requirements. solutions that solve mining s toughest challenges. Financial Performance Mission Joy Global has a history of achieving profitable results and providing long-term value for To partner directly with customers to help them shareholders. The company's stock is publicly traded on the New York Stock Exchange to achieve zero harm, the highest production, and the At the core of our commitment to customers is to be lowest lifecycle cost for their mining operations, while a service leader, providing the products and solutions making every customer a reference. required to generate world-class mine performance. (NYSE) under the symbol JOY. Our direct service network allows us to collaborate with customers to achieve the highest production, lowest cost per ton and zero harm, making every customer a reference. 2 Joy Global Culloden, West Virginia Service for Hire Team Culloden, West Virginia Service for Hire Team Joy Global 3

3 Joy Global's history in Culloden The Culloden Service for Hire team is part of Joy Global s CAPP region, which was initially started in 2004 to Solving Mining's Toughest Challenges Direct, World-Class Service Our direct service model is what makes Joy Global unique. The direct collaboration with our customers allows us to work together assemble and commission a 4100 XPB shovel at a customer mine. The "Our Service for Hire group was formed to bring Joy Global engineered repairs and on innovative solutions to maximize production and lower cost of group was expanded to a crew of 12 upgrades to our customers locations - both surface and underground. ownership for Joy and P&H mining products. Our direct service to manage the maintenance contract Many operations are running equipment well beyond network includes the following: when the machine began operation. the normal rebuild cycles in this difficult market. Joy Global s Service for Hire team can bring The customer then purchased another world-class service to our customers' fleet and mine in 2005; in April that year, a allow them to continue to produce at the lowest Joy Global crew was hired to move cost per ton." Tech & field services Factory-direct service technicians and skilled tradesmen are available to maintain and repair equipment 24/7/365. a 4100 shovel to the new mine. The assembly completed two weeks early Parts delivery and the team was engaged for the With dedicated regional warehousing and computerized inventory subsequent maintenance contract. management, Joy Global can get you genuine Joy Global parts In 2006, the group moved to a new Randy Campbell Regional Manager CAPP shop/warehouse at 300 Steel Ave. in St Albans, WV. Both shovels were maintained well above 95% availability and components when you need them, anywhere in the world. Life Cycle Management (LCM) contracts for the life of their long-term Reduce downtime, optimize equipment performance and take the maintenance contracts. uncertainty out of maintenance and rebuild management. In January 2015, the group moved to its current 16,000 sq. ft. facility in Machine rebuilds Culloden, WV. Trust the people who know your machine best to put in back in Our crews are highly skilled in all Pennsylvania types of heavy equipment repairs and maintenance Indiana Maryland on the surface and underground. We have Culloden all necessary surface and underground certifications and have completed states serviced West Virginia Component Exchange Program (CEP) Get like-new, remanufactured components incorporating the latest design improvements delivered same- or next-day. Virginia to operate in all states projects in all maximum machine life. Ohio wide range of tools and all types of repairs both hardware upgrades. Our Flawless Start-up quality process is designed to help ensure your machine starts smoothly and achieves and are equipped with a equipment necessary for service to OEM standards, including the latest technology and JoySmart solutions SM JoySmart Solutions are integrations of our smart connected products Kentucky by the Americas East region. and systems, advanced analytics and direct services customized to solve customers toughest challenges. It is a solutions-based offering designed to help reduce costs and increase productivity for customers. JoySmart is available to help customers achieve their operating and financial goals in surface and underground mining operations worldwide. 4 Joy Global Culloden, West Virginia Service for Hire Team Culloden, West Virginia Service for Hire Team Joy Global 5

4 Capabilities Service Equipment 2181 US Route 60 East Culloden, WV Our service-for-hire group is equipped to provide OEM-quality services and repairs at your shop or mining operation location, allowing you to extend the life of your equipment while maximizing your long-term investment. Welding equipment and tooling for underground use, transported by sled to the work site Three service trucks equipped with 7-ton cranes and tools to allow welding, fabrication, mechanical and electrical work Service trucks Service sled for underground work Line boring set-up Hours of Operation: 24 / 7 / 365 Experienced, safety-focused team of mechanics, welders and electricians certified for surface and underground work in all states, with contractor s licenses in place where required Repair and disassembly/reassembly services for underground and surface equipment Staffing We have the right people with the right work ethic to get the job done. Professional mechanics, electricians, quality specialists and more who are cross-trained and knowledgeable on surface and underground applications People who are willing to solve challenges and overcome problems to find the right solution Line-boring services in ranges from 1-1/2-inch to 12-inch inner diameter Laser services to assure correct motor to gear case alignment People who work in a variety of market applications- coal, industrial minerals, etc. that utilize their learnings from various experiences on each job People who are certified to maintain a machine s original approvals Equipment Services Service across all product lines Component replacement Line-boring services Proximity/camera system installation Hydraulic cylinder replacement Continuous miners Cutter drum maintenance and/or replacement Traction system repairs for wear runners, crawler chains and planetaries Gathering head repairs Feeder-breakers Redecking Sprocket replacement Longwall systems Shearing machines cutter drum maintenance and/or replacement Welding services for armored face conveyors Powered roof support maintenance and repair Support for longwall moves Wheel loaders Mechanical, electrical and hydraulic repair services Shovels and dragline Welding, mechanical and electrical repairs Repair services available for competitive equipment brands Phone: (304) Contact your Joy Global service representative for more information or visit 6 Joy Global Culloden, West Virginia Service for Hire Team Culloden, West Virginia Service for Hire Team Joy Global 7

5 Joy Global worldwide locations Product designs, specifications and/or data in this document are provided for informational purposes only and are not warranties of any kind. Product designs and/or specifications may be changed at any time without notice. The only warranties that apply to sales of products and services are Joy Global s standard written warranties, which will be furnished upon request. Joy Global, Joy, P&H, JBS, JoySmart and related logos are trademarks of Joy Global Inc. or one of its affiliates Joy Global Inc. or one of its affiliates. All rights reserved. joyglobal.com EN-CWVSHT V1