Capability Statement
Welcome to Greencap, the largest integrated risk management and compliance company in Australia. FAST FACTS 380 10 8 2 staff l ocations practice areas countries
ABOUT GREENCAP OUR VISION IS TO BE THE LEADING INTEGRATED RISK MANAGEMENT COMPANY IN AUSTRALIA, NEW ZEALAND AND THE ASIA PACIFIC. We know risk and compliance better than most and we manage it well. Whether it is people, property or environment, our broad range of services will help you to understand and manage your risk profile, and get back to getting on with your business. With over 380 professional, technical and engineering staff based in 10 offices across Australia and New Zealand, we service thousands of private and government clients in the education, property, resources, industrial, manufacturing, retail and services sectors. This gives us scale and scope to meet all your risk management needs. Fully acquired by Wesfarmers in 2013, Greencap has the capital backing and balance sheet strength to deliver professional, integrated and quick time responses to risk management and compliance. 1
GREENCAP A NEW APPROACH Our approach to risk management is integrated, proactive and tailored Risk! Love it or hate it, you have to manage it. And luckily this is where we come in. When you partner with us, and use our integrated service offerings, you will benefit from one team of specialists, under one contract, all in alignment, saving you money and saving you time. With experts in every field of compliance, Greencap can execute a coordinated, and quick-time response. We draw on the diverse range of skills and expertise in our staff to meet the needs of your risk and compliance requirements big or small. As part of the Wesfarmer group of companies, Greencap has an unparalleled capability and balance sheet depth to partner with you on large projects where risk is critical to commercial viability. We think beyond the clipboard, digging deep to fully understand the fundamental commercial drivers of your organisation. 2
GREENCAP HAS YOU COVERED Greencap brings you national and international consistency and quality With offices in every state of Australia, as well as in New Zealand and the Asia Pacific, there is always a Greencap client manager ready to meet and help you find risk and compliance solutions. Our national and international network enables us to serve our clients locally, think globally, and be where you need us, when you need us. DARWIN BRISBANE PERTH ADELAIDE MELBOURNE NEWCASTLE SYDNEY WOLLONGONG CANBERRA AUCKLAND 3
WHAT YOU NEED FROM GREENCAP We think beyond the clipboard, understanding the fundamental commercial drivers of an organisation. The diversity and breadth of services we offer is as compelling as it is diverse. From large-scale desktop reviews and physical audit programs with quality reporting systems, to large portfolio management, if it involves risk and compliance, Greencap has it covered. Our experts can assist you in the areas of Environmental Management, Property and Hazardous Materials, Contaminated Land, Work Health and Safety, Hygiene and Risk Control. Along with a strong product offering in the digital space as well as a comprehensive suit of training courses, Greencap s full service offering is second to none. And at its core is our ability to integrate those services to better meet your needs. The following pages give you a concise overview of what we offer, and for more information you can visit our website to find all the extra detail you need. 4
ENVIRONMENTAL MANAGEMENT Greencap covers the full spectrum of environmental services. Our team of scientists, ecologists, hydrogeologists and engineers live and breathe the environment all over Australia, New Zealand and Asia. They are ready and waiting to assist you to make informed decisions about environmental risks, and to develop sustainable improvement strategies. We also offer services and expertise to manage contaminated sites in Australia services other companies find hard to match. Solvents, heavy metals, hydrocarbons, explosives, munitions or even biological contaminants we take them all in our expert stride. Our services encompass: review of environmental risks associated with compliance waste management due diligence as part of merger and acquisition activity site contamination sustainable development construction Our approach is to work with you as part of a team to ensure we meet your needs. We utilise stringent quality assurance protocols that ensure the quality of our data and our work follows the appropriate National Environmental Protection Measure (NEPM) guidelines and Australian Standards. Read more at www.greencap.com.au/services HYGIENE At Greencap, we provide a complete suite of occupational hygiene services and have a team of highly experienced consultants who have worked within a broad range of organisations, including Certified Occupational Hygienists. We maintain an extensive range of monitoring and sampling equipment to accurately assess physical, chemical and biological exposure risks. If preventing hazards at work is of concern to you, visit www.greencap.com.au/services 5
PROPERTY/ HAZARDOUS MATERIALS When Greencap is working with you, effective assessment and management of property related risks is guaranteed. We conduct property risk audits and establish effective management programs in order to minimize exposure for employees, occupants and contractors. With many years of collective experience covering the theory and practice of property risk management, fire protection, and emergency and evacuation management, our experienced team can cover the breadth of comprehensive property risk management services from review of legislative compliance to advice on effective prevention and management strategies. We can assist in developing a range of systems and risk control strategies to meet compliance requirements and provide effective solutions to managing asbestos risk issues in the workplace. Greencap s expert staff can partner with you in the following areas; Property risk services, including property risk assessments, management systems and communications strategies Asbestos risk Management, including asbestos risk assessment audits; laboratory asbestos analysis and monitoring services; abatement of asbestos risks; risk communication, induction and training; asbestos management programs; hazardous building materials audits indoor Air Quality including air quality testing; building ventilation systems; cooling tower inspection services; environmental services Fire safety and Engineering services including essential safety measures audits, fire safety/(bca) compliance audits; fire system interface testing; fire design surveys; fire engineering reviews Emergency Management Planning including site profiling; emergency planning structures; comprehensive documentation development If managing Property Risk and/or Hazardous Materials is part of your business, then visit www.greencap.com.au/services 6
WORK HEALTH AND SAFETY We all know that good WHS management has a positive effect on people performance as well as bringing bottom line benefits. Greencap offers a range of professional services to help improve the health and safety, performance and efficiency of your organisation. Many of our talented and experienced team have undertaken senior level safety roles themselves across a broad range of organisations. As such, we can offer a full range of professional and proven risk management services aimed at helping you to improve health and safety performance and efficiency of your organisation. We place considerable emphasis on integrating environmental, health and safety and property risk management systems within existing business processes. Talk to Greencap for advise and the latest in thinking on health and safety management, health and safety compliance, contractor safety management, safety culture and leadership, specialist investigations, emergency management and business risk management. If looking after your people as well as your bottom line is important to you, then visit www.greencap.com.au/services RISK CONTROL Greencap offers the largest and most professional risk management consultancy service in Australia. Our highly skilled team of consultants bring extensive experience in identifying and providing solutions to mitigate for enterprise wide risks. Our expertise reaches wide, covering areas as diverse as oil and gas, manufacturing and mining, entertainment venues, food and beverage, education and retail, as well as energy and transport. Our initial approach is strategic, which then drives the operational aspects of the all of risk approach. If looking for high-end consultancy services across all aspects of Risk Control, then visit www.greencap.com.au/services 7
TRAINING While Greencap assists you in managing your risk issues, there is nothing that prepares you better for the future than fully trained senior management, staff and third party contractors. Our extensive platform of training programs and courses will enable your staff and clients to be fully risk trained and compliant, positioning you at your best to embrace whatever the future holds. Training programs are an important step in communicating and raising awareness of risk management issues and company policies. We offer a full suite of tailored and public training across Occupational Health and Safety, Property, Risk Management, Environmental and Emergency Management and Safety. Through our large and diverse team, we can provide local trainers in all major capital cities within Australia, at your premises, and customise training to include your organisation s own processes and procedures. TrimEVAC Our Emergency Management Training is delivered by TrimEVAC. TrimEVAC is a Greencap Division that provides a comprehensive range of nationally recognised emergency management and safety training courses. TrimEVAC is one of Australia s leading Fire Emergency Response, Management and Safety Training companies and has been providing these services since 1987. We can also provide you with the very best in competency-based workplace safety training in the areas of confined space entry, working at height, fire safety and emergency response training whether you are based in a metropolitan or remote area of Australia. These services are provided by Protector Alsafe Training and Services, a registered training organisation (RTO provider no. 21897). If training your workforce to manage risk and operate safely is important to you, visit www.greencap.com.au/training 8
THE CUTTING EDGE DIGITAL SOLUTIONS While Greencap loves nothing more than dealing with our customers face to face, we know that you also need day to day, technological solutions to help your business to run as efficiently as possible. Greencap s web based, risk management solutions will make sure you are at the top of your game and fully prepared to manage all your risk and compliance obligations. Rm3 risk Management system The Rm3 Risk Management System is web-based software that will enable you to efficiently manage, in real time, your compliance obligations and risks. With Rm3 working for you, across multi-sites if needed, you can: record, analyse and report on compliance and risk data, integrate with other databases track progress of corrective actions and recommendations email escalation of overdue or critical items To get your risks under control, read more at www.greencap.com.au/digital-solutions Cm3 Contractor WHS Prequalification System Knowing that your people and your contractors are all qualified and certified in relation to work health and safety before they start work brings peace of mind, and enables you to meet your legislative duty of care. Greencap s Cm3 contractor prequalification system uses comprehensive online software that will help you assess the health and safety capabilities of contractors and service providers. With Cm3 as part of your business armoury you can select the best contractors, promote your health and safety capabilities and facilitate engagement. To ensure your contractors are qualified and certified to work on your sites, visit www.greencap.com.au/digital-solutions TrimOnline When it comes to emergency planning and management, Greencap s TrimOnline is your one-stop-shop for web-based support. TrimOnline is designed to meet the needs of organisations with multiple sites who need to coordinate, track and monitor emergency planning actions and programs. And being web-based, TrimOnline allows recording, analysis and reporting of compliance and emergency management data across a group of sites, regions, states or even nationally. To get all your emergency planning programs in one place, visit www.greencap.com.au/digital-solutions 9
GREENCAP S PEOPLE What makes Greencap people different is our technical industry expertise and talent. Greencap people are the best professionals in the business. We believe in safety, teamwork, accountability, respect and service. We never ignore a safety problem and we always act in the best interests of the organisation and our clients. We do what we say we will do. We always measure results with facts, and we don t make excuses. VALUES Greencap team members embrace and uphold the Wesfarmers values. Respect Treat team members, customers and shareholders with mutual respect. Trust and Integrity Be honest, open and show integrity in everything you do. Responsibility Deliver excellence, and strive for continuous improvement. Be responsible for the quality of everything you do. Accountability Accept individual and team responsibilities and meet commitments. Take responsibility for performance in all decisions and actions. 10
PARTNERING FOR SUCCESS Inpex - The Ichthys Project Onshore Liquid Natural Gas Facilities, Darwin, Northern Territory Greencap is undertaking a program to monitor environmental impacts to land, air and water during the construction of onshore Liquid Natural Gas facilities. Greencap will undertake assessments to ensure that environmental compliance requirements are met and to assist JKC Australia and INPEX deliver this locally and nationally important project. Lend Lease Barangaroo Waterfront Redevelopment Sydney, New South Wales Greencap was engaged by Lend lease in June 2012 to provide services to manage soil contaminants at the Barangaroo Waterfront Redevelopment in Sydney. Barangaroo is one of the largest waterfront redevelopments in the world, comprising 22 hectares, with an expected timeframe of 10 years and a $6 Billion investment. Greencap provides a suite of services across Hazardous Materials, Hygiene and Work Health and Safety. With employees on site on a daily basis to ensure there is a safe working environment, Greencap has received a Contractor Safety Award from Lend Lease for our work. CBH Group Asbestos Management services Western Australia Greencap provides the CBH Group with a complete range of Asbestos Management Services. An initial asbestos inspection of over 200 regional sites and four major port terminals was completed in 2013, and since then Greencap has been engaged to provide ongoing expert advice, a corporate asbestos management plan, asbestos abatement risk assessments, technical specifications for large scale abatement projects, project management, asbestos hygiene and re-inspection services. Goodman Property Project, National Greencap provides Goodman an integrated risk service offering so they can meet their risk and compliance obligations as property owners and managers. Services range from Asbestos/Hazardous Materials Surveys to Property Risk Audits and Compliance Assessments, Cooling Tower Risk Management Plans and Emergency Management Services. Goodman also utilises the Greencap Online Service Offerings including Cm3, Rm3 and TrimOnline. Jones Lang LaSalle Emergency Management compliance & training services, Victoria TrimEVAC and Jones Lang LaSalle (JLL) have formed a professional relationship that encompasses many years of service innovation and national project dependence. In addition to TrimEVAC s emergency management compliance services, the emergence of novel training programs including conflict resolution, emergency planning and asbestos awareness has mitigated critical risks for JLL clients whilst reducing the administration burden often associated with the risk management process. 11
Department of Education and Early childhood Development (DEECD) Work Health and Safety Greencap is assisting DEECD to meet its Work Health and Safety obligations. Auditing 1200 workplaces over a five year period, Greencap is drawing on its strong project governance capability for coordinated and effective program delivery. DEECD now has valuable information that informs how it manages its high risk areas, made accessible through the use of dashboard reporting for oversight across all DEECD workplaces. Jones Lang LaSalle Review of National Property Portfolio Greencap was engaged to review the national property portfolio managed by Jones Lang LaSalle. Reviewing in excess of 500 sites across Australia, Greencap mobilised a large team in record time to review and create an asbestos register for each site and meet the client s tight timeframe. Using new ipad technology and internal project management tools, Greencap was able to save money for our client by working through our network of offices Australia wide. Landmark Sarbanes Oxley (SOX) Environmental Review, National Greencap undertook a SOX reporting and environmental review across landmark s 42 Australian sites. Strong project capability, coupled with dashboard reporting saw the project completed under budget and well within timeframe. In particular, given the sensitive nature of the works, the client appreciated Greencap s senior executive involvement. Vale - Environmental Impact Assessment, Sulawesi (Indonesia) Vale appointed Greencap to prepare the environmental impact assessment and to obtain Government approval for the expansion of its Nickel operations in Sulawesi, Indonesia, with a combined investment value of close to USD 5 billion. The project includes opening new mining areas, expanding existing nickel smelting capacity, and constructing a hydro-metallurgical processing plant and new seaport facilities. 12
The Curious IncidentClient: greencap ProjeCt: Capability ProjeCt no.: gre009 VerSion: Proof 3a Date: 2 July 2014
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