IRT College Education Calendar

IRT Group January 2015 Version 1.1 Published and distributed by: IRT College Level 3, 77 Market Street, WOLLONGONG NSW 2500 PO BOX 2106, WOLLONGONG DC NSW 2500 Ph: (02) 4221 6600 Fax: (02) 4221 8620 Email: enrolments@irt.org.au

Contents Introduction... 4 Organisational Chart... 5 IRT College Divisions... 6 IRT College Contacts... 7 Car parking... 8 Venue Addresses... 9 Accredited Training... 10 Enrolment Process... 11 Course Delivery... 12 Online Learning... 13 Compulsory Training... 14 IRT Induction... 14 IRT Management Toolbox Program... 15 Compulsory Fire Training... 16 Full Qualifications... 21 Certificate III in Aged Care CHC30212... 21 Certificate III in Home and Community Care CHC30312... 21 Certificate III in Health Support Services HLT32812... 23 Certificate IV in Aged Care CHC40108... 24 Certificate IV in Home and Community Care CHC40212... 24 Certificate IV Leisure & Health... 26 Certificate IV in Frontline Management BSB40812... 27 Diploma of Management BSB51107... 28 Accredited Short Courses... 29 Provide first aid HLTAID003... 29 High Support and Complex Care Skill Set... 30 Medication Assistance Skill Set... 32 Non-Accredited Courses... 33 Basic cleaning skills... 33 Basic foot care... 34 CPR Refresher Course... 35 Food Safety Toolbox... 36 Up-Skill Series: Dementia Care... 37

Up-Skill Series: Palliative Care... 38 Workplace Coaching... 39 Clinical Short Courses... 40 Basic Clinical Observation Skills... 40 Contribute to the Care of People with Diabetes... 42 Wound Management... 43 Aged Care Learning Solutions (ACLS)... 44 Professional Development Day... 46 Work Health and Safety... 47 Care Safe Manual Handling... 47 Fire Officer Refresher... 49 Fire Officer Training... 50 People Management... 51 Recruiting & Interviewing Techniques... 53 Workplace Conduct Investigation... 54 Risk Management... 55 First Level Investigation... 55 Risk Management for Managers... 56 Records Management... 57 Archiving of Business Records... 57 Finance... 58 Understanding ACFI... 58 ICT Courses... 59 Computer Training... 59 Forms... 60

Introduction Please find enclosed the IRT College Education Calendar for January to June 2015. In 2015 we are offering a range of courses (both accredited and non-accredited) to meet your immediate and future training needs. A full suite of targeted short courses are available to ensure your team is continuously improving their skills and knowledge. Our mission is to meet your training needs and we welcome your feedback and advice regarding what we offer now and if you believe there are gaps to be met. Each week Managers will receive the Training Enrolment Confirmation report which indicates the training that employees have enrolled in for the upcoming year. Managers are encouraged to review this report and to contact the relevant IRT team members should any changes to the enrolment details need to be made. Date Created: November 2014 Page 4 of 62

July 2014 December 2014 Organisational Chart Date Created: November 2014 Page 5 of 62

IRT College Divisions Date Created: November 2014 Page 6 of 62

July 2014 December 2014 IRT College Contacts Tania Tsiamis General Manager T: 02 4221 6693 E: ttsiamis@irt.org.au Registered Training Organisation TBA RTO Operations Coordinator T: 02 4273 3188 E: Rehana Heckbarally RTO/Administration Coordinator T: 02 4273 3174 E: reheckbarally@irt.org.au Rachel Barrett (Maternity leave replacement) Student Administration Officer T: 02 4273 3190 E: rbarrett@irt.org.au Jenaya Morris Records Management Assistant T: 02 4273 3192 E: jemorris@irt.org.au IRT College Trainer/Assessors Wendy Oxman T: 02 4273 3189 E: woxman@irt.org.au Joyce Hunt T: 02 4273 3189 E: jhunt@irt.org.au Kim Hart T: 02 4273 3189 E: khart@irt.org.au Margaret Fitzgibbon T: 02 4273 3190 E: mfitzgibbon@irt.org.au Jillian Thorne T: 02 4273 3189 E: jthorne@irt.org.au Lesley Jones T: 0488 747 471 E: lmjones@irt.org.au Jenny Traviss T: 02 4476 6000 E: jtravis@irt.org.au Maria Caspe T: 02 6233 8254 E: mcaspe@irt.org.au Learning & Development Fiona Masters (Maternity leave replacement) Organisational Development Coordinator T: 02 4221 6646 E: fmasters@irt.org.au Tara Teo Organisational Development Administration Support T: 02 4221 6644 E: tteo@irt.org.au Pamela Beavan Clinical Development Coordinator T: 02 4273 3179 E: pbeavan@irt.org.au Rita Lavender Clinical Development Officer T: 02 4273 3173 E: rlavender@irt.org.au Date Created: November 2014 Page 7 of 62

Car parking IRT College Suite 10, 65-67 Burelli Street Wollongong NSW 2500 The bus stop and train station are located within a short walk from the College. Unmetered street parking is available, however not on the streets directly in front/around the College. Corporate Services Level 3, 77 Market Street Wollongong NSW 2500 IRT does not have car parking available at Corporate Services. There is very limited free parking on the streets around the building and the majority of nearby streets offer twohour metered parking. If you are attending training for the day, you may wish to use Kings Car Park which is located close by. Entry to this car park is via either Kenny St or Keira St (please note: this is a paid car park). Date Created: November 2014 Page 8 of 62

Venue Addresses IRT College Suite 10, 65 67 Burelli St Wollongong NSW 2500 IRT Corporate Services IRT Facility Maintenance Level 3, 77 Market Street 36A Foothills Road Wollongong 2500 Balgownie 2519 IRT Culburra IRT Peakhurst Culburra Road, 24 Turpentine Avenue Culburra Beach 2540 Peakhurst 2210 IRT Dalmeny Regional Office Ruth Place Shop 1, 13 Orient Street Dalmeny 2546 Batemans Bay 2536 IRT Diment Towers IRT Sarah Claydon 39-45 Staff Street 130 Princes Highway Wollongong 2500 Milton 2538 IRT Five Islands IRT Towradgi Park 25 Quarry Street 17A Murranar Road Port Kembla 2505 Towradgi 2518 IRT Greenwell Gardens IRT William Beach Gardens 4 Brereton Street 286 Kanahooka Road Nowra 2541 Kanahooka 2530 IRT Kangara Waters IRT Woolwich 2 Joy Cummings Place 11 Gladstone Avenue Belconnen 2617 Woolwich 2110 IRT Links Seaside IRT Woonona 1 Ross Street 4 6 Popes Road Wollongong 2500 Woonona 2517 IRT Macarthur IRT Moruya 1 Hyde Parade 35 39 River Street Campbelltown 2560 Moruya 2537 Date Created: November 2014 Page 9 of 62

Accredited Training IRT College is a Registered Training Organisation (RTO), which means it is approved to deliver nationally recognised training and issue accredited qualifications according to its scope of registration. Being a RTO also means IRT College meets the high standards of compliance set by the regulatory body; Australia Skills Quality Authority (ASQA). IRT College commits to: Providing all enrolled learners with high-quality training and assessment services that lead to nationally recognised qualifications and statements of attainment. It also supports the achievement of career pathways in the aged care sector. Recognising and valuing the diversity of learners through inclusive learning approaches that are based on adult learning principles. Equity principles and practices by all IRT College employees and representatives The following accredited qualification is within the scope of registration of IRT College with ASQA. Full Qualification: Certificate III in Aged Care Certificate III in Home and Community Care Certificate III in Health Support Services Certificate IV in Aged Care Certificate IV in Home and Community Care Certificate IV in Frontline Management Diploma of Management CHC30212 CHC30312 HLT32812 CHC40108 CHC40212 BSB40812 BSB51107 Short Courses (Statement of Attainment): Provide First Aid Medication Assistance Skill Set HLTAID003 - Assist Clients with Medication CHCCS305C inc. prerequisite - Recognise Healthy Body Systems HLTAP301B High Support and Complex Care Skill Set - Work within a relevant legal and ethical framework CHCCS400C - Administer and monitor medications CHCCS424B - Provide services to older people with complex needs CHCAC412B - Provide First Aid HLTAID003 Up-to-date information regarding IRT College Registered Status is available at www.training.gov.au. RTO No. 585 NTIS No. 90456 Date Created: November 2014 Page 10 of 62

Enrolment Process IRT College Education Calendar If you are interested in attending any of the courses listed in the Education Calendar you need complete the following: the Enrolment Application 042P (located on the Intranet forms register) have your manager sign and date the form send through the Enrolment Application to IRT College Fax: 02 42218620 Email: enrolments@irt.org.au Trainee Signup Process IRT College Complete the following forms: - Enrolment Application 042P (located on the Intranet forms register) - Request for Trainee Signup - Eligibility Assessment Form Have your manager sign and date all forms Send through all forms to IRT College Fax: 02 42218620 Email: enrolments@irt.org.au The College Administration Team will then be in contact to confirm eligibility and placement of the trainee. Trainee/Apprentice Signup Process External Training Organisations Manager to deal directly with the external RTO for course enrolments, payments and course information Manager to forward request for trainee/apprentice sign-up form to IRT College Fax: 02 42218620 Email: enrolments@irt.org.au Date Created: November 2014 Page 11 of 62

Course Delivery IRT College will be using a variety of learning methods to deliver both our full qualifications and short courses in 2014. Some courses will be delivered through blended learning, where a combination of methods are used. The icons below will help you to identify how the courses will be delivered. Classroom Learning (Face-to-face) Classroom learning is a Trainer-led approach, where the Trainer and students meet in a classroom for a specified duration. This is the most commonly used method to deliver courses. Online Learning Online learning or e-learning is the use of technology, such as the Internet and a computer to enable people to learn anytime and anywhere. Online learning can take place in the classroom, workplace, at home or at a public library. On-the-job Learning On-the-job learning takes places in a workplace and can be via employment or a work placement. This type of learning allows students to get hands on, practical experience. Self-directed Learning Self-directed learning is when students are required to undertake some learning independently and in their own time. Date Created: November 2014 Page 12 of 62

Online Learning Introduction to Online Learning IRT College is excited to announce the launch of online learning in 2015. Online learning or e-learning is the use of technology, such as the Internet and a computer to enable people to learn anytime and anywhere. Online learning can take place in the classroom, workplace, at home or at a public library. IRT College s online learning space will allow you to learn in a new and exciting way through interactive modules, quizzes and short videos. It allows you to be in control of your learning and to complete these activities at your own pace. What courses will be delivered online? IRT College will be using Online Learning to deliver a variety of courses, both full qualifications and short courses. All full qualification courses will be delivered using a blended learning model, which involves a combination of both face-to-face classes as well as online learning. Some short courses will be delivered using the blended learning model, while others will be delivered completely online. The short courses that will be delivered online in 2015 are; IRT Group induction Basic cleaning skills Basic foot care Food Safety Toolbox Hi, I m Sally and I will be your Trainer when you are completing online courses! Workplace Coaching Basic Clinical observation skills IRT Management Toolbox Plus more in development IMPORTANT: Transition to online courses IRT College will be undergoing a six month transition period from January to June 2015 where face-to-face classes will still be run for some of the short courses listed above. In these classes students will be asked to complete the course online, however a Trainer will be available to assist students in a classroom setting. Please refer to the short course information contained in this Education Calendar for further information on course delivery, course descriptions and the enrolment process. Date Created: November 2014 Page 13 of 62

Compulsory Training IRT Induction IRT ensures all employees are effectively and efficiently introduced to their new positions and the relevant policies, systems and processes of IRT in order to perform and develop in their roles. All new employees to the IRT Group will participate in the IRT Group on-boarding program. The IRT Induction will be an online course which is currently in development and we aim to go live in Feb 2015. The IRT Induction program includes the following modules; Online Module Welcome to IRT Group Manual Handling Online quiz Online quiz Assessment Fire Safety Elder abuse Code of Conduct Privacy/Confidentiality Infection Control Day 2 and beyond IRT the brand Person Centered Care Dementia Care Introduction Cultural Sensitivity Customer Service Standards & Regulations Workplace observation Online quiz All employees are required to attend the scheduled face to face Fire Safety program Online quiz Online quiz Online quiz Online quiz Workplace observation Online quiz Online quiz Online quiz Online quiz Online quiz Online quiz Date Created: November 2014 Page 14 of 62

IRT Management Toolbox Program The objective of the Management Toolbox is to develop knowledge of IRT practices to support existing Managers and employees developing management skills. Who should attend? Managers and senior level employees across IRT Group. This program is mandatory for new managers. It is also recommended for existing managers who wish to gain a better understanding of IRT processes and employees who are relieving their managers and performing tasks at a senior level. Course Delivery/Duration The participants will complete an online pre-work component. This will be followed by a one day interactive session with the facilitators and followed up with an assessment task. This workbook contains topic information, case studies and an assessment activity to complete. Participants should work through the workbook prior to the first day of the Management Toolbox program. The assessment for this training session is a written assessment which will demonstrate the learners understanding of the key areas covered within the two day course. When? The IRT Management Toolbox program will be delivered in both the Northern and Southern Regions of IRT during the year and those scheduled dates are to be advised. Venue Course Commencement Date Time Enrolment Close Date Corporate Services 19 May 8:30am-4:30pm 5 May Sarah Claydon 2 September 8:30am-4:30pm 19 August Date Created: November 2014 Page 15 of 62

Compulsory Fire Training Site Date Sessions Times Type of session IRT Links Seaside 02/02/2015 3 0715, 1200, 1500 2 hr Healthcare IRT Links Seaside 2/02/2015 3 0715, 1200, 1500 Evacuation exercise IRT Peakhurst 3/02/2015 2 1000, 1400 2 hr Healthcare IRT SE Sydney IHC 9/02/2015 2 0930, 1400 1½ hr Homecare IRT Woolwich 9/02/2015 1 1200 2 hr Healthcare IRT Woolwich 11/02/2015 2 1000, 1330 Evacuation exercise IRT Macarthur 11/02/2015 1 1600 2 hr Healthcare IRT SW Sydney IHC 11/02/2015 2 0900, 1400 1½ hr Homecare FSO Meeting Southern 16/02/2015 1 1400 FSO Meeting IRT Sarah Clayton 17/02/2015 3 0800, 1030, 1530 IRT Sth Shoalhaven IHC 17/02/2015 1 1330 IRT St Georges Basin 18/02/2015 3 0800, 1200, 1530 IRT Greenwell Gardens 19/02/2015 2 1030, 1330 IRT Culburra 20/02/2015 2 0930, 1430 IRT Nth Shoalhaven IHC 20/02/2015 1 1230 IRT Sarah Clayton 23/02/2015 2 0900, 1100 IRT St Georges Basin 23/02/2015 2 1400, 1530 IRT Greenwell Gardens 24/02/2015 2 0900, 1100 IRT Culburra 24/02/2015 2 1400, 1530 IRT Euro Central IHC 3/03/2015 1 1200 IRT Moruya 3/03/2015 1 1400 IRT Dalmeny 4/03/2015 3 0800, 1030, 1330 2 hr Healthcare 1½ hr Homecare 2 hr Healthcare 2 hr Healthcare 2 hr Healthcare 1½ hr Homecare Evacuation exercise Evacuation exercise Evacuation exercise Evacuation exercise 1½ hr Homecare 2 hr Healthcare 2 hr Healthcare Date Created: November 2014 Page 16 of 62

Site Date Sessions Times Type of session IRT Euro South IHC 4/03/2015 1 1600 IRT Euro North IHC 5/03/2015 1 1200 IRT Crown Gardens 5/03/2015 1 1400 IRT Kangara Waters 11/03/2015 3 0900, 1200, 1430 IRT ACT IHC 12/03/2015 2 0900, 1130 IRT Kangara Waters 12/03/2015 1 1400 IRT William Beach 12/03/2015 3 0800, 1030, 1330 IRT Five Islands Court 13/03/2015 1 1030 IRT Five Islands Court 13/03/2015 2 0800, 1300 IRT Towradgi TBC 3 0715, 1215, 1515 IRT Diment Towers 18/03/2015 1 1000 IRT Diment Towers 18/03/2015 1 1330 IRT Woonona 19/03/2015 3 0800, 1030, 1330 IRT Catering Services 23/03/2015 2 1030, 1230 IRT Macarthur 31/03/2015 2 1030, 1400 IRT Peakhurst 8/04/2015 2 1030, 1300 IRT Towradgi TBC 3 0930, 1100, 1430 IRT William Beach Gardens 14/04/2015 2 1030, 1400 IRT Woonona 16/04/2015 2 1100, 1330 IRT Crown Gardens 20/04/2015 1 1000 IRT Moruya 20/04/2015 1 1400 IRT Dalmeny 21/04/2015 2 0900, 1100 FSO Recertification 19/05/2015 1 0830-1330 1½ hr Homecare 1 ½ hr Homecare 2 hr Healthcare 2 hr Healthcare 1½ hr Homecare Evacuation exercise 2 hr Healthcare Evacuation exercise 2 hr Healthcare 2 hr Healthcare 2 hr Healthcare Evacuation exercise 2 hr Healthcare 1½ hr Workplace s Evacuation exercise Evacuation exercise Evacuation exercise Evacuation exercise Evacuation exercise Evacuation exercise Evacuation exercise Evacuation exercise FSO Recertification Date Created: November 2014 Page 17 of 62

Site Date Sessions Times Type of session FSO Meeting Northern 19/05/2015 1400-1600 FSO Meeting after recertification FSO 20-21/05/2015 1 0830-1530 FSO Course IRT Illawarra IHC 16/06/2015 3 0900, 1130, 1400 IRT Illawarra IHC 17/06/2015 3 0900, 1130, 1400 IRT Tarrawanna Gardens Village 1½ hr Homecare 1½ hr Homecare 30/06/2015 2 1000, 1100 ½hr Resident Talk IRT Sid Wearne Court 1/07/2015 1 930 ½hr Resident Talk IRT Sea View 1/07/2015 1 1100 ½hr Resident Talk IRT Woonona 1/07/2015 1 1300 ½hr Resident Talk IRT Edwina Court 2/07/2015 1 1030 ½hr Resident Talk IRT Birch Villa 2/07/2015 1 1130 ½hr Resident Talk IRT Braeside Close 2/07/2015 1 1330 ½hr Resident Talk IRT Towradgi Park Village IRT Towradgi Park Lodge 6/07/2015 1 1100 ½hr Resident Talk 6/07/2015 1 1330 ½hr Resident Talk IRT Howard Court 7/07/2015 2 1000, 1100 ½hr Resident Talk IRT Harbourside 7/07/2015 1 1400 ½hr Resident Talk IRT Macarthur 9/07/2015 3 1000, 1100, 1400 ½hr Resident Talk IRT Links Seaside 13/07/2015 3 1000, 1100, 1400 ½hr Resident Talk IRT Links Seaside 28/07/2015 3 0930, 1300, 1530 IRT Woolwich 3/08/2015 2 1000, 1400 2 hr Healthcare 2 hr Healthcare IRT Woolwich 3/08/2015 1 1300 ½hr Resident Talk IRT Peakhurst 4/08/2015 2 1000, 1400 2 hr Healthcare IRT Peakhurst 4/08/2015 1 1300 ½hr Resident Talk IRT William Beach Gardens IRT William Beach Gardens 5/08/2015 3 0800, 1030, 1330 2 hr Healthcare 5/08/2015 1 1600 ½hr Resident Talk FSO Recertification 11/08/2015 1 0900-1400 IRT FSO Recertification FSO Meeting Southern 11/08/2015 0 1430 FSO Meeting Date Created: November 2014 Page 18 of 62

Site Date Sessions Times Type of session Fire Safety Officer 12-13/08/2015 1 0830-1530 FSO Course IRT Macarthur House 20/08/2015 2 0930, 1400 IRT Sarah Clayton 26/08/2015 3 0800, 1030, 1430 2 hr Healthcare 2 hr Healthcare IRT Sarah Clayton 26/08/2015 1 1330 ½hr Resident Talk IRT St Georges Basin 27/08/2015 3 0800, 1200, 1530 2 hr Healthcare IRT St Georges Basin 27/08/2015 2 1030, 1430 ½hr Resident Talk IRT Greenwell Gardens 3/09/2015 2 0900, 1400 2 hr Healthcare IRT Greenwell Gardens 3/09/2015 2 1130, 1300 ½hr Resident Talk IRT Culburra 4/09/2015 2 0900, 1400 2 hr Healthcare IRT Culburra 4/09/2015 2 1130, 1300 ½hr Resident Talk IRT Moruya 15/09/2015 1 1300 ½hr Resident Talk IRT Moruya 15/09/2015 1 1400 IRT Dalmeny 16/09/2015 3 0830, 1100, 1400 2 hr Healthcare 2 hr Healthcare IRT Dalmeny 16/09/2015 1 1615 ½hr Resident Talk IRT The Clyde 17/09/2015 1 1000 ½hr Resident Talk IRT Southern Regional Office 17/09/2015 1 1100 IRT Crown Gardens 17/09/2015 1 1330 IRT Woonona 22/09/2015 3 0800, 1030, 1330 IRT Catering Services 23/09/2015 2 1030, 1245 IRT Tarrawanna Care Centre IRT Properties Balgownie 24/09/2015 3 0715, 1215, 1515 29/09/2015 2 1100, 1300 1½ hr Homecare 2 hr Healthcare 2 hr Healthcare 1½ hr Workplace 2 hr Healthcare 1½ hr Workplace FSO Meeting Northern 13/10/2015 1030-1230 FSO Meeting IRT Sarah Clayton 14/10/2015 2 1030, 1330 IRT St Georges Basin 15/10/2015 2 1030, 1330 IRT Woonona 16/10/2015 2 1030, 1330 IRT Tarrawanna care Centre 19/10/2015 2 1030, 1330 Evacuation exercise Evacuation exercise Evacuation exercise Evacuation exercise Date Created: November 2014 Page 19 of 62

Site Date Sessions Times Type of session IRT Crown Gardens 21/10/2015 1 1030 Evacuation exercise IRT Moruya 21/10/2015 1 1030 Evacuation exercise IRT Dalmeny 22/10/2015 2 1030, 1330 Evacuation exercise IRT William Beach Gardens 23/10/2015 2 1030, 1330 Evacuation exercise IRT Culburra 26/10/2015 2 0900, 1100 Evacuation exercise IRT Greenwell Gardens 26/10/2015 2 1400, 1530 Evacuation exercise IRT Woolwich 29/10/2015 2 1030, 1330 Evacuation exercise For all enquiries, including cancellations please contact Alan Whelan: Phone: 0418 811 343 Email: alan@firesafeservicesnsw.com.au Date Created: November 2014 Page 20 of 62

Full Qualifications DUAL QUALIFICATION Certificate III in Aged Care CHC30212 Certificate III in Home and Community Care CHC30312 Course Description These qualifications develop the skills and knowledge necessary to provide care to seniors in a range of settings within a plan of care, including aged care residential services and Home and Community Care (In-Home Care). You will learn to competently provide personal care as well as provide support to seniors in a wide range of other activities. Upon successful completion of the course, participants are issued with the nationally recognised qualification Certificate III in Aged Care (CHC30212) and Certificate III in Home and Community Care (CHC30312). Entry Requirements There are no entry requirements or prerequisites for this course. Course Structure CHCAC318B Work effectively with older people CHCCS411C Work effectively with people in the community sector CHCDIS301C Work effectively with people with a disability CHCHC311C Work effectively in home and community care CHCICS304B Work effectively with carers CHCCS400C Work within a relevant legal and ethical framework CHCAD401D Advocate for clients HLTAP301B Recognise healthy body systems in a health care context CHCCS305C Assist clients with medication CHCICS301B Provide support to meet personal care needs CHCWHS312A Follow safety procedures for direct care work HLTRAH302C Undertake home visits CHCICS303A Support individual health and emotional wellbeing CHCAC319A Provide support to people living with dementia CHCAC317A Support older people to maintain their independence HLTHIR403C Work effectively with culturally diverse clients & co-workers CHCPA301B Deliver services using a palliative approach CHCICS302B Participate in the implementation of individualised plans Please note: electives may change, depending on a particular organisational need. Date Created: November 2014 Page 21 of 62

Course Delivery/Duration IRT College offers the following options to suit your needs (minimum enrolment conditions apply): On Track this course is delivered over 18 weeks, with participants completing two days per week class time and scheduled assessments. There is a mandatory work placement component where participants will be required to undertake 10 days of work placement (two blocks of five days) within the 18-week course. 12-month program this course is run over a maximum of four terms, with participants completing face-to-face training one full day per fortnight at IRT sites. This course also includes scheduled assessments conducted over the duration of the course and work placement for those not working within the industry. Course Dates On Track 18-week program Enrolment Closing Date: 16 January 2015 Venue Course Commencement Date * Please note; minimum enrolment numbers must be met 12-month program Enrolment Closing Date: 6 January 2015 Class attendance Time IRT College 16 February 2015 2 days/week 9.30am 3.30pm Mon/Tues Nowra 18 February 2015 2 days/week 9.30am 3.30pm Wed/Thurs Venue Course Commencement Date Class attendance Time IRT College 5 February 2015 1 day/fortnight 9.00am - 4.30pm Thursday IRT Kangara Waters 5 February 2015 1 day/fortnight 9.00am - 4.30pm Thursday IRT Peakhurst 5 February 2015 1 day/fortnight 9.00am - 4.30pm Thursday Vincentia Hall 4 February 2015 1 day/fortnight 9.00am - 4.30pm Wednesday IRT Dalmeny 3 February 2015 1 day/fortnight 9.00am - 4.30pm Tuesday Day Day * Please note; minimum enrolment numbers must be met Date Created: November 2014 Page 22 of 62

Certificate III in Health Support Services HLT32812 IRT College Education Calendar Course Description This qualification covers workers who provide support for the effective functioning of health services, requiring discretion and judgment. These functions are carried out under supervision. These workers may also perform a team leadership, workplace training or leading hand function. Health Support Services do not involve direct care assistance tasks such as assisting other employees with care of clients. Entry Requirements There are no entry requirements or prerequisites for this course. Course Delivery/Duration Six-month program this course is delivered over 10 sessions scheduled fortnightly. Participants who are not currently working within the industry will complete a minimum of three days work experience within this period. Course Structure Core units BSBFLM303C HLTHIR301C HLTIN301C HLTWHS200A Contribute to effective workplace relationships Communicate and work effectively in health Comply with infection control policies and procedures Participate in WHS processes Electives specific to job requirements CHCAC316D Provide food services HLTFS207C Follow basic food safety practices HLTFS302D Prepare foods suitable for a range of food service settings Work relationships electives HLTHIR403C Work effectively with culturally diverse clients and co-workers HCAC318B Work effectively with older people BSBINN301A Promote innovation in a team environment BSBFLM312C Contribute to team effectiveness CHCCS401C Facilitate responsible behaviour CHCORG303B Participate effectively in the work environment HLTCSD306D Respond effectively to behaviours of concern HLTAID003 Provide first aid Course Dates Venue IRT Greenwell Gardens Course Commencement Date Class attendance Time Day 12 March 2015 1 day/fortnight 9.30am 3.30pm Thursday Date Created: November 2014 Page 23 of 62

DUAL QUALIFICATION Certificate IV in Aged Care CHC40108 Certificate IV in Home and Community Care CHC40212 IRT College Education Calendar Course Description These qualifications develop the skills and knowledge necessary to provide services to individuals with complex needs as well as to work with groups in a Residential Aged Care service and Home and Community Care (In-Home Care). You will learn a range of skills that can be applied in Team Leader roles and broaden your scope to include training and support to promote independence and community participation for clients in need. Upon successful completion of the course, participants will be awarded a dual qualification in Certificate IV in Aged Care (CHC40108) and Certificate IV in Home and Community Care (CHC40212). Entry Requirements To gain entry into this course you must be recognised as competent in the following units of competency: CHCAC318B Work effectively with older people CHCCS411C Work effectively with people in the community sector CHCDIS301C Work effectively with people with a disability CHCICS304B Work effectively with carers HLTAP301B Recognise healthy body systems in a health care CHCICS303A context Support individual health and emotional wellbeing CHCAC319A Provide support to people living with dementia CHCPA301B Deliver services using a palliative approach Course Structure CHCAC416A Facilitate Support responsive to the specific nature of dementia CHCCS411C Work effectively in Community Sector CHCHC401B Coordinate and monitor home-based support CHCICS402B Facilitate individualised plans CHCWHS312A Follow safety procedures for direct care work HLTHIR403C Work effectively with culturally diverse clients and co-workers CHCINF403E Co-ordinate information systems CHCNET404B Facilitate links with other services CHCICS401B Facilitate support for personal care needs CHCAD401D Advocate for clients CHCCS400B Work within a relevant legal and ethical framework CHCORG406C Supervise work CHCICS409A Recognise and respond to suspected abuse of vulnerable people CHCAC412B Provide services to older people with complex care needs (pre-requisite CHCAC318B) CHCAC417A Implement interventions with older people at risk of falls CHCMH411A Work with people with mental health issues Please note: electives may change, depending on a particular organisational need. Date Created: November 2014 Page 24 of 62

Course Delivery/Duration These qualifications are acquired over a maximum of four terms with participants completing class time (at a designated class site), on-the-job assessments and course work. Course Dates 12-month program Enrolment closing date: 2 February 2015 Venue Course Commencement Date Class attendance Time IRT College 2 March 2015 1 day/month 9.00am 4.30pm Monday IRT Sarah Claydon Day 10 March 2015 1 day/month 9.00am 4.30pm Tuesday Date Created: November 2014 Page 25 of 62

Certificate IV Leisure & Health CHC40608 Course Description This qualification addresses work in residential facilities and/or in community agencies and day centres and work under professional supervision within defined organisation guidelines or as sole practitioners. These workers: Assist with design, implementation and evaluation of health and leisure activities and programs for clients in one or more sector areas May be responsible for other workers. Entry Requirements There are no entry requirements or prerequisites for this course. Course Structure Core units CHCCOM403A CHCCS400C CHCCS401C CHCICS405B CHCORG405E CHCRH401C CHCRH402B CHCRH404B CHCRH405B CHCRH406A CHCRH407A Elective units CHCWHS312A HLTAP401B HLTFA311A CHCAC318B SISCCRO303A Use targeted communication skills to build relationships Work within a relevant legal and ethical framework Facilitate responsible behaviour Facilitate groups for individual outcomes Maintain an effective work environment Work effectively in the leisure and health industry Undertake leisure and health programming Plan, implement and monitor leisure and health programs Plan leisure and health programs for clients with complex needs Apply knowledge of human behaviour in leisure activity programs Apply sociological concepts to leisure and health Follow WHS safety procedures for direct care work Confirm physical health status Apply first aid Work effectively with older people Plan and conduct a recreation program for older persons Course Delivery/Duration Ten-month program - This course will be delivered as a blended face-to-face/selfpaced model over ten months. This course will alternate between five full day faceto-face workshops and five, teleconference sessions plus support for the self-paced learner via email contact with the Trainer as required. Learners are required to have access to a computer and basic computer skills. Course Dates Enrolment closing date: 26 January 2015 Venue Course Commencement Date Class attendance Time IRT College 26 February 2015 1 day/month 9.00am 4.30pm Thursday Day Date Created: November 2014 Page 26 of 62

Certificate IV in Frontline Management BSB40812 IRT College Education Calendar Course Description This qualification reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts. You may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions. Typically you would report to a Manager. At this level Frontline Managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes. Entry Requirements There are no entry requirements or prerequisites for this course. Course Structure Core units BSBMGT401A BSBMGT402A BSBWHS401A BSBWOR402A Elective units BSBCUS401B BSBCUS402B BSBCUS403B BSBCMM401A TAEDEL301A TAEDEL402A Show leadership in the workplace Implement operational plan Implement and monitor WHS policies, procedures and programs to meet legislative requirements Promote team effectiveness Coordinate implementation of customer service strategies Address customer needs Implement customer service standards Make a presentation Provide work skill instruction Plan, organise and facilitate learning in the workplace Course Delivery/Duration Eight-month program - This course will be delivered as a blended face-to-face/selfpaced model over eight months. This course will alternate between six full day faceto-face workshops and five, two-hour webinar sessions plus support for the selfpaced learner via email contact with the Trainer as required. Learners are required to have access to a computer and basic computer skills. Course Dates Eight-month program Enrolment closing date: 3 January 2015 Venue Course Commencement Date Class attendance Time IRT College 3 February 2015 1 day/month 9.00am 4.30pm Tuesday Day Date Created: November 2014 Page 27 of 62

Diploma of Management BSB51107 Course Description This qualification reflects the role of individuals who are engaged to manage the work of others or to add value to, or review, management practices. Their role may be in any industry or organisational setting. Typically people in these roles will have considerable experience in their respective industries or vocational areas and combine an informed perspective of specific work requirements with their managerial approaches. The qualification requires a sound theoretical knowledge base and managerial competencies to plan, carry out and evaluate your own work or the work of a team. Entry Requirements There are no entry requirements or prerequisites for this course. Course Delivery/Duration Eight-month program - This course will be delivered as a blended face-to-face/selfpaced model over of eight months. This course will alternate between six full day face-to-face workshops and five, two-hour webinar sessions. There is also support for the self-paced learner via email contact with the Trainer, as required. Learners are required to have access to a computer and basic computer skills. Course Structure Units from Group A BSBCUS501C BSBFIM501A BSBMGT502B BSBMGT516C BSBRSK501B BSBWOR502B Units from Group B BSBHRM405A BSBINN502A Manage quality customer service Manage budgets and financial plans Manage people performance Facilitate continuous improvement Manage risk Ensure team effectiveness Support the recruitment, selection and induction of staff Build and sustain an innovative work environment Course Dates Eight-month program Enrolment closing date: 20 January 2015 Venue Course Commencement Date Class attendance Time Day IRT College 20 February 2015 1 day/month 9.00am 4.30pm Friday Date Created: November 2014 Page 28 of 62

Accredited Short Courses Provide first aid HLTAID003 Course description This course provides the participants with the necessary skills and knowledge to provide first aid responses, life support and management of casualties until the arrival of medical support or other assistance. Entry Requirements Participants are to complete a pre-reading and online quiz prior to course attendance. Course structure The skills and knowledge from this course can be applied in a range of situations, including community and workplace settings and includes current legislative requirements in relation to first aid. Specifically, the learner will be provided with the necessary skills and knowledge to be able to: assess the (first aid) situation provide first aid procedures communicate details of the incident evaluate (own) first aid performance. Course Delivery/Duration This course is run in a face-to-face session over one day. Provide first aid Course Dates Venue Dates Start time End time Enrolment Cut-off date IRT Sarah Claydon 25 February 8.30am 4.30pm 11 February IRT College 4 March 8.30am 4.30pm 18 February IRT Kangara Waters 12 March 8.30am 4.30pm 26 February IRT Kangara Waters 11 April 8.30am 4.30pm 28 March IRT Dalmeny 29 June 8.30am 4.30pm 15 June IRT College 3 June 8.30am 4.30pm 20 May Date Created: November 2014 Page 29 of 62

High Support and Complex Care Skill Set Work within a relevant legal and ethical framework CHCCS400C Administer and monitor medications CHCCS424B Provide services to older people with complex needs CHCAC412B Provide first aid HLTAID003 Course Description The purpose of this training course is to develop knowledge and skills to be able to: Work within a legal and ethical framework that supports duty of care requirements. Evaluate and prioritise the needs of an older person with complex care issues Liaise and negotiate with appropriate personnel in the development of a service delivery plan. Coordinate the delivery of the service delivery plan. Coordinate the monitoring, evaluation and review of the service delivery plan. Provide first aid response, life support, management of casualty(s), the incident and other first aiders, until the arrival of medical or other assistance. Entry Requirements Participants must have achieved: Certificate IV in Aged Care; CHCAC318B Work effectively with older people; HLTAP301B Recognise healthy body system in a health care setting; and CHCCS305C Assist clients with medication. As evidenced by a Certificate/Statement of Attainment awarded by a Registered Training Organisation Course Structure Please note that amount of face-to-face training required will vary dependent on Recognition of Prior Learning and credit transfer of the units covered in this skill set. This will be determined upon application. Four units of competency must be successfully completed to achieve the accredited Statement of Attainment. The units of competency to be completed are: CHCCS400C Work within a relevant legal and ethical framework CHCCS424B Administer and monitor medications CHCAC412B Provide services to older people with complex needs HLTAID003 Provide first aid Date Created: November 2014 Page 30 of 62

High Support and Complex Care Skill Set Course Dates (three-day course) (Please note: IRT College have scheduled three days of training; however you may require further training dependant on your application) IRT Dalmeny Venue Dates Start time End time IRT Sarah Claydon IRT College Enrolment Cut-off date 20 January 9.00am 4.00pm 6 January 21 January 9.00am 4.00pm 6 January 27 January 9.00am 4.00pm 6 January 2 February 9.00am 4.00pm 19 January 9 February 9.00am 4.00pm 19 January 16 February 9.00am 4.00pm 19 January 5 May 9.00am 4.00pm 21 April 12 May 9.00am 4.00pm 21 April 19 May 9.00am 4.00pm 21 April Date Created: November 2014 Page 31 of 62

Medication Assistance Skill Set IRT College Education Calendar Recognise healthy body systems in a healthcare context HLTAP301B Assist clients with medication CHCCS305C Course Description The purpose of this training course is to provide participants with the knowledge and skills to be able to provide assistance with the administration of medication to aged persons. This Statement of Attainment addresses work primarily in residential facilities or community care under direct or regular guidance within clearly defined organisation guidelines and service plans. Upon successful completion of the course participants will be issued with the nationally recognised Statement of Attainment in two units of competency. Entry Requirements Entry to CHCCS305C Assist clients with medication requires successful achievement of HLTAP301B Recognise Healthy Body Systems in a Healthcare Context as a prerequisite. Please note: Recognise healthy body systems in a healthcare context is delivered on day one of the two day Medication Assistance Skill Set course. Course Structure The following two units must be completed for this Statement of Attainment. HLTAP301B Recognise healthy body systems in a health care context CHCCS305C Assist clients with medications Course Delivery/Duration The course is run over two days of face-to-face attendance with learners required to complete on-the-job practice and a practical on-the-job assessment. Medication Assistance Skill Set Course Dates (two-day course) Venue Dates Start time End time Enrolment Cut-off date IRT College 13 & 20 January 9.00am 4.30pm 6 January IRT Sarah Claydon 10 & 24 February 9.00am 4.30pm 27 January IRT Macarthur 29 January & 12 February 9.00am 4.30pm 15 January IRT Dalmeny 4 & 11 March 9.00am 4.30pm 18 February IRT Kangara Waters 16 & 23 April 9.00am 4.30pm 2 April IRT College 13 & 20 April 9.00am 4.30pm 30 March IRT Sarah Claydon 6 & 13 May 9.00am 4.30pm 22 April IRT College 17 & 24 June 9.00am 4.30pm 3 June Date Created: November 2014 Page 32 of 62

Non-Accredited Courses Basic cleaning skills Course Overview This online course will cover the following topics; Preparation organising the cleaning storage area, using safe procedures, responding to emergency procedures Doing Your Job secure the cleaning storage area, create a cleaning workflow, use cleaning chemicals correctly, identify and control hazards. Entry Requirements There are no entry requirements or prerequisites for this course. Course Delivery/Duration This course is delivered online. Enrolment Further information on enrolment processes will be advised from January 2015. Date Created: November 2014 Page 33 of 62

Basic foot care Course Overview The basic foot care online course will develop your skills and knowledge to implement basic foot care for older people. The course will cover the relevant anatomy and physiology of the foot, as well as identifying abnormalities/disorders of the foot and how to care for clients requiring foot and nail care. Entry Requirements There are no entry requirements or prerequisites for this course. Who should attend? Assistants in Nursing, Personal Care Assistants, Enrolled Nurses, Care Service Employees and In-Home Care Workers Course Structure anatomy and physiology of the foot legal and professional issues relating to foot care risk factors which predispose individuals to foot problems preventative measures identifying the occurrence of foot disorders basic foot care for the individual. Course Delivery/Duration This course is delivered online. IMPORTANT: During January to June 2015, IRT College will be running face-to-face sessions to allow students to access online learning with the support and assistance of a Trainer. Laptops and internet connection will be provided for students to complete the course online on the dates listed below. Employees who require support with computer skills are encouraged to attend these sessions. Basic foot care Course Dates Venue Dates Start time End time Enrolment Cut-off date IRT College 27 January 9.00am 4.30pm 13 January IRT Kangara Waters 12 February 9.00am 4.30pm 29 January IRT Sarah Claydon 16 March 9.00am 4.30pm 2 March IRT Macarthur 16 April 9.00am 4.30pm 9 April IRT College 28 April 9.00am 4.30pm 14 April Date Created: November 2014 Page 34 of 62

CPR Refresher Course Course Overview In this two-hour course you will learn how to: describe the steps of CPR perform CPR on an unconscious non-breathing adult, child or infant describe the safe and accurate use of an Automatic External Defibrillator Entry Requirements There are no entry requirements or prerequisites for this course. Course Delivery/Duration This course is run over a two-hour face-to-face session. CPR Refresher Course Dates Venue Dates Start time End time Enrolment Cut-off date IRT Peakhurst 12 March 9.00am 4.30pm 26 February IRT Peakhurst 12 March 9.00am 4.30pm 26 February IRT Kangara Waters 26 March 9.00am 4.30pm 12 March IRT Kangara Waters 26 March 9.00am 4.30pm 12 March IRT College 22 June 9.00am 4.30pm 8 June IRT College 22 June 9.00am 4.30pm 8 June Date Created: November 2014 Page 35 of 62

Food Safety Toolbox Course Overview The Food Safety Toolbox online course covers basic food safety practices including personal hygiene and conduct when working in a food service environment, basic pest control and food disposal requirements. This is an entry level course required by people who directly handle food. Entry Requirements There are no entry requirements or prerequisites for this course. Course Structure maintain food safety while carrying out food handling activities comply with personal hygiene standards contribute to the cleanliness of food handling areas, according to the food safety program dispose of food according to food safety program Course Delivery This course is delivered online. Participants are required to complete a Third Party Report at the completion of the online course. Enrolment Further information on enrolment processes will be advised from January 2015. Date Created: November 2014 Page 36 of 62

Up-Skill Series: Dementia Care Course Description This one day Up-Skill class on Dementia Care discusses contemporary issues and new ways to improve dementia care. This course will focus on one of the following two areas: Calmed, communicating, wellbeing and dementia - learn skills that will positively influence your communication with people who have dementia. Creativity, wellbeing and dementia - experience creative activities that encourage feelings of self confidence and self expression for persons living with dementia. Entry Requirements There are no entry requirements or prerequisites for this course; however to fully benefit from this training it is recommended that learners have basic knowledge and experience in dementia care. Who should attend? This training is targeted at Aged Care Employees, Assistants in Nursing, Direct Care Workers, Personal Care Assistants and In-Home Care Workers. This training may be suitable as a refresher for Endorsed Enrolled Nurses or Registered Nurses. Course Delivery/Duration This course is run over one day. Up-Skill: Dementia Care Course Dates Venue Dates Start time End time Enrolment Cut-off date IRT Macarthur 15 January 9.00am 4.30pm 1 January IRT College 11 February 9.00am 4.30pm 28 January Date Created: November 2014 Page 37 of 62

Up-Skill Series: Palliative Care Course Description This one day Up-Skill class on Palliative Care discusses contemporary issues and new ways to improve palliative care. This course will include a focus the following areas: holistic terminal care symptom control and management, including pain management role of carers in supporting the person, their family and significant others Entry Requirements There are no entry requirements or prerequisites for this course; however to fully benefit from this training it is recommended that learners have basic knowledge and experience in palliative care. Who should do this Training? This training is targeted at Aged Care Employees, Assistants in Nursing, Direct Care Workers, Personal Care Assistants and In-Home Care Workers. This training may be suitable as a refresher for Endorsed Enrolled Nurses or Registered Nurses. Course Delivery/Duration This course is run over one day. Up-Skill: Dementia Care Course Dates Venue Dates Start time End time Enrolment Cut-off date IRT Dalmeny 14 April 9.00am 4.30pm 31 March IRT College 15 April 9.00am 4.30pm 1 April IRT Sarah Claydon 21 April 9.00am 4.30pm 7 April IRT Peakhurst 16 June 9.00am 4.30pm 2 June IRT Kangara Waters 18 June 9.00am 4.30pm 4 June Date Created: November 2014 Page 38 of 62

Workplace Coaching Course Overview The Workplace Coaching course discusses strategies to effectively pass on information and skills to your colleagues in a work environment. This one-day course will teach you how to: provide great opportunities for learning communicate effectively with your learner know how and why we all learn effectively demonstrate your skills and review the effectiveness of learning Entry Requirements There are no entry requirements or prerequisites for this course. Who should attend? This training is targeted at Aged Care Employees, Assistants in Nursing, Direct Care Workers, Personal Care Assistants, In-Home Care Workers, Team Leaders and Care Managers who are required to demonstrate their work skills during the normal work process. Course Delivery/Duration This course is run over one day. Workplace Coaching Course Dates Venue Dates Start time End time Enrolment Cut-off date IRT Sarah Claydon 22 April 9.00am 4.30pm 8 April IRT College 30 April 9.00am 4.30pm 16 April IRT Kangara Waters 21 May 9.00am 4.30pm 7 May IRT Dalmeny 10 June 9.00am 4.30pm 27 May Date Created: November 2014 Page 39 of 62

Clinical Short Courses Basic Clinical Observation Skills Course Description The purpose of this course is to enable employees to gather clinical assessment data through basic observations of clients in their care. Accurate recording and reporting of clients observations allows their progress to be monitored and ensures prompt detection of adverse events or delays in recovery. Learning Outcomes At the completion of the course, the learner will be able to: measure temperature measure radial pulse measure respirations measure blood pressure measure weight perform urinalysis identify abnormal results use organisational processes to document and report these observations Relevant care standards addressed Community Care 1.7 Human Resource Management The service provider manages human resources to ensure that adequate numbers of appropriately skilled and trained employees are available for the safe delivery of care and services to services users. 2.3 Care plan development and delivery Each service user and/or their representative, participates in the development of a care service plan that is based on assessed needs and is provided with the care and/or services described in their plan. Residential 1.6 Human resource management there are appropriately skilled and qualified employees sufficient to ensure that services are delivered in accordance with these standards and the residential care service s philosophy and objectives. 2.4 Clinical care residents receive appropriate clinical care. Course Delivery/Duration This course is delivered online. IMPORTANT: During January to June 2015, IRT College will be running face-to-face sessions to allow students to access online learning with the support and assistance of a Trainer. Laptops and internet connection will be provided for students to complete the course online on the dates listed below. Employees who require support with computer skills are encouraged to attend these sessions. Date Created: November 2014 Page 40 of 62

Basic Clinical Observation Course Dates Venue Dates Start time End time Enrolment Cut-off date IRT Kangara Waters 15 January 9.00am 4.30pm 1 January IRT Dalmeny 5 February 9.00am 4.30pm 22 January IRT College 6 May 9.00am 4.30pm 22 April IRT Kangara Waters 7 May 9.00am 4.30pm 23 April IRT Sarah Claydon 30 June 9.00am 4.30pm 16 June Date Created: November 2014 Page 41 of 62

Contribute to the Care of People with Diabetes Course Description This course will develop the skills and knowledge necessary for you to provide support to clients and residents who have Type 1 or Type 2 Diabetes and use insulin. Entry Requirements Assist clients with medication CHCCS305C including its pre-requisite Recognise healthy body systems in a healthcare context HLTAP301B. Who should do this Training? Care Service Employees and In-Home Care workers. Course Delivery/Duration This course is run over one day. Course topics include: what is diabetes complications of diabetes diet for people with diabetes identification and monitoring resident/client care needs blood Glucose Monitoring, including practice insulin administration by Pen Device, including practice factors influencing insulin s effects emergency responses organisational policies and practice documentation and reporting mechanisms workplace health and safety policies. Please note: Following attendance at the training day, participants must then complete supervised workplace practice of Blood Glucose Level testing and insulin administration by pen device at their work site. The workplace confirmation forms will be provided to them on the day for completion by the student, Supervisor and Care Managers. Contribute to the care of people with diabetes Course Dates Venue Dates Start time End time Enrolment Cut-off date IRT College 11 February 9.00am 4.30pm 28 January IRT Sarah Claydon 9 March 9.00am 4.30pm 23 February IRT Dalmeny 8 April 9.00am 4.30pm 25 March IRT Macarthur 6 May 9.00am 4.30pm 22 April IRT College 25 May 9.00am 4.30pm 11 May IRT Kangara Waters 4 June 9.00am 4.30pm 21 May IRT Sarah Claydon 16 June 9.00am 4.30pm 2 June Date Created: November 2014 Page 42 of 62

Wound Management This course is presented by Smith & Nephew, a global medical technology company with a focus on repairing and healing the human body including Wound Management. The company creates innovative products, whose performance has earned the trust of clinicians around the world. Learning Outcomes: anatomy and physiology of skin the physiology of wound healing why is a moist wound environment advocated, the process of tissue repair and scar management holistic assessment and factors influencing healing principles of Wound Bed Preparation (WPB) Wound Bed Preparation, TIME and suggest product solutions T Tissue non-viable I Inflammation and/or infection M Moisture imbalance E Edge of Wound not advancing Case studies utilising TIME Who should attend? Registered Nurses and Certificate IV workers Trainer Smith & Nephew Representative For 2015, IRT staff will be able to access Smith & Nephew Wound Care Seminars which are held at various venues throughout NSW including Sydney, Illawarra, Shoalhaven and South Coast. There is no charge to IRT employees. Dates will be circulated when available from Smith & Nephew. Date Created: November 2014 Page 43 of 62

Registered Nursing Development Aged Care Learning Solutions (ACLS) (Formerly Moving On Training) Aged Care Learning Solutions (ACLS) provide a solution to meet your Continuing Professional Development (CPD) Requirements for National Registration. How does it work? ACLS CPD allows you to complete 20 hours of CPD activity, a learning needs analysis and provides you with evidence of Learner Outcomes, all as part of your yearly CPD requirements. To access ACLS training you will need internet access and an email address. Your username, password and login instructions will be sent to you by email. You will be able to access your CPD at anytime and anywhere. What is included in my subscription with ACLS? Your annual subscription will give you access to: An annual learning plan with seven CPD activities to meet your minimum 20 hours CPD requirement. You will be automatically enrolled into these CPD activities. Online access to over 50 aged care specific CPD activities that you can self-enrol in at any time. An online learning needs analysis that you complete once per year to assist with planning your learning needs for the following year. A reflection evaluation attached to each CPD activity. An Activities area in the learning system where you can record other CPD activity that you do during the year. For example workplace competencies, workplace seminars, mentoring other employees. An electronic transcript of all CPD activity. This provides evidence as required by your workplace or the nurse s registration board or future employees. Continuing Professional Development for Registered Nurses IRT recognises ACLS as a provider of flexible training that can support you to maintain your RN and EN registration. IRT have negotiated a reduced annual registration fee of $90.00 that is available to IRT employees. This will require: permission to access your ACLS records to update personal training histories a direct debit authority a personal email contact access to the internet. To enroll, please email enrolments@irt.org.au. The Clinical Development Coordinator will then contact you to set up your online account. Date Created: November 2014 Page 44 of 62

Registered Nurse New Graduate Program Course Overview The new graduate program is designed to support the new graduate through their transition to role of registered nurse. The program consists of support visits and interactions with a coordinator and other new graduates and attendance at a series of scheduled sessions that are specifically targeted to enhance the graduates skills and knowledge required for the role of a Registered Nurse in the Aged Care sector. Course Description This course will cover the role of Registered Nurses in aged care, leadership, conflict management, Aged Care Funding Instruments (ACFI), care planning and assessment tools, career pathways and planning, clinical skills and practice issues. Coordinator Pam Beavan Contact 0400 166 694 Course Dates TBD Date Created: November 2014 Page 45 of 62

Professional Development Day For Registered Nurses, Enrolled Nurses and Certificate IV Team Leaders (IRT employees only) Course Overview This workshop supports the identified professional needs of IRT s clinical nursing employees. A process of surveying employees and their managers is used to identify the professional issues that need to be addressed during this workshop. Key Learning Areas Maintain a professional knowledge of current issues in aged care Enhance the existing skills of Nursing and Team Leader employees Development of a collaborative nursing team. Who should attend? Registered Nurses, Enrolled Nurses & Certificate IV Team Leaders only Professional development Days for 2015 Venue Date Time Enrolment Close Date Dapto Ribbonwood Centre 3 March 9.00am 3.30pm 17 February IRT Sarah Claydon 12 May 9.00am 3.30pm 28 April IRT Sarah Claydon 6 August 9.00am 3.30pm 23 July Dapto Ribbonwood Centre 15 October 9.00am 3.30pm 1 October Date Created: November 2014 Page 46 of 62

Work Health and Safety Care Safe Manual Handling Course Overview Manual handling risks are the largest single cause of injuries in our industry. This course is designed to give all employees an understanding of the risks associated with manual handling tasks in aged care. The course will provide basic theory of: the spine Work Health and Safety (WHS) risk management principles safe manual handling techniques how to consider Task, Individual, Load and Environment (TILE) prior to manual handling tasks. Participants will be required to demonstrate their understanding of the theory during a practical assessment during the training. Upon successful completion of the session, participants will be able to correctly identify manual handling hazards and use appropriate techniques to reduce the risk of injury. Trainers Illawarra Margie Groat is a Registered Nurse and is the Director of Workplace OH&S Solutions and holds a Diploma of Applied Science (Nursing), Graduate Diploma of OH&S and is a qualified trainer and auditor. She has experience in a variety of industries including hospital emergency departments, manufacturing, pharmaceutical and aged care. Paul Molinia joined Recovery Partners in May 2010 and has qualifications in Exercise Science, a Certificate IV in Workplace Assessment and Training, and an Advanced Return-To-Work Coordinator Accreditation from WorkCover. South Coast Jessica Willmer is a Chiropractor who completed her studies at Macquarie University. After working in her own practice, Jessica moved to the South Coast of NSW and commenced her position with RehabCo in the field of Workplace Rehabilitation. IRT Kangara Waters Judy Heussler has worked with Neurospace since April 2008. Judy has a Bachelor of Physiotherapy from the University of Queensland and is a highly experienced Physiotherapist. She has worked in Australia and overseas in both hospital and physiotherapy clinic settings. Judy continues to build on her knowledge and last year completed a Certificate IV in Training and Assessment. IRT Macarthur Karl Christl has qualifications in physiotherapy and law. He has over 15 years experience in the aged care sector, and is currently self-employed as a physiotherapy aged care consultant. His company Christl, Bye and Associates Pty Ltd contracts to numerous aged care facilities, providing physiotherapy services. Date Created: November 2014 Page 47 of 62

Who should attend? All IRT employees must attend this training on an annual basis. IRT College Education Calendar How to book Courses at each facility will be run throughout the year. Sessions will be arranged by the relevant manager. Contact your manager to obtain details of the next scheduled session. Date Created: November 2014 Page 48 of 62

Fire Officer Refresher Every healthcare Fire Safety Officer should undertake recertification at intervals of no greater than three years to maintain their qualification. (NSW Department of Health Circular 2003/046 Appendix 2 pg16) Role of a Fire Safety Officer Ensure that appropriate written fire safety and fire emergency response procedures are available. Ensure that all employees participate in fire emergency response training (which is to include practical evacuation exercises), and to maintain related records. Ensure that all fire safety equipment and fire protection systems are tested and maintained in accordance with relevant standards and regulations and maintain related records. Supervise day-to-day fire preventions, protection and fire safety functions within the facility. Develop a working relationship with the local Fire Brigade. Conduct practical evacuation drills/exercises and provide orientation to new employees. Learning Outcomes Updating on: fire detection systems evaluation procedures Electronic Warning Communication System (EWIS) First Aid Fire Fighting Equipment. Trainer Alan Whelan FireSafe Services Venue Date Time IRT Property Services Enrolment Close Date 19 May 2015 8:30am 4:00pm 12 May 2015 *Lunch will be provided Date Created: November 2014 Page 49 of 62

Fire Officer Training Course Overview Fire Safety Officer training is attended by employees with limited or no fire safety experience and who are fulfilling a secondary appointment role in an aged care facility. Learning Outcomes Ensure that appropriate written fire safety and fire emergency response procedures are available. Provide advice and assistance to management to ensure that all employees participate in fire safety education and that records of education are maintained. Liaise with maintenance and service personnel and/or contractors to ensure all fire safety equipment and fire protection systems are tested and maintained in accordance with relevant standards and regulations. Ensure related records are maintained. Monitor day-to-day fire prevention, protection and fire safety functions within the facility. (Regular utilisation of the Workplace Fire Safety Inspection, Appendix 7 or similar should be used). Develop a working relationship with the local Fire Brigade and related emergency services. Conduct practical evacuation exercises/drills. Key Learning Areas basic Chemistry of fire evacuation fire protection systems fire Brigade Operations identification and operation of fire fighting equipment fire Prevention fire Emergency Response fire Evacuation fire Safety Training Trainer Alan Whelan FireSafe Services Venue Date Time IRT Property Services Enrolment Close Date 20-21 May 2015 8:30am 3:30pm 13 May 2015 *Lunch will be provided Date Created: November 2014 Page 50 of 62

People Management Understanding Financial Statements Key Topics Include: 1. Fundamentals provides an overview of program finance and budgeting a. The key management reports required to plan and monitor organisational performance b. The budgeting fundamentals i.e. what a budget looks like, methods of developing a budget c. Understanding the terminology used in financial reports d. An overview of financial management for the whole organisation including the impact of the macro and micro environment they work in e. Making sense of cash and accrual accounting, and the impact on revenue and expenditure f. The purposes and uses of the budget g. Provisions and what impact they have on expenditure, liabilities and the organisations future viability 2. Knowledge and Skills provides knowledge and practical skills to develop and manage their projects using the internal budgeting tools and processes. a. Where to get information to inform a budget process b. Overheads and management fees c. The process to construct a budget d. Using the budget and monitoring performance e. Forecasting and the anticipated year end result f. Budget preparations and budget revisions Who should attend? Managers and senior level employees across the IRT Group Course Delivery/Duration This is a one-day workshop delivered by an external training provider and covers all the topics listed above. When? The Financial Management Training will be delivered in both the Northern and Southern Regions of IRT during the year and those scheduled dates are to be advised based on demand. * Please note that there is a minimum of 15 participants required to run this course. Date Created: November 2014 Page 51 of 62

Salary Packaging/Superannuation/Payroll presentations Course Overview IRT College Education Calendar IRT provides employees with the opportunity to salary each Fringe Benefit Tax (FBT) year. Salary packaging allows employees to pay for approved benefits & expenses from their salary BEFORE they are taxed. The remainder of the monies are then taxed and paid to the individual, ultimately reducing the taxable income and increasing take home pay. This workshop provides participants with information about salary packaging, contact details for further information and how to apply for salary packaging. Learning Outcomes what salary packaging is IRT s salary packaging provider what benefits are available who is eligible to salary the salary packaging calculator how to take up the opportunity how to access information relevant to me the importance of accessing independent financial advice Trainer Heather Marciano- Remuneration and Benefits Advisor Courses at each facility will be run throughout the year. Sessions will be arranged by the relevant manager. Contact your manager to obtain details of the next scheduled session. Date Created: November 2014 Page 52 of 62

Recruiting & Interviewing Techniques What do you really know about recruiting and selecting? This short course takes you through what to think about before and during the recruitment process, starting from what you need and where you are going, through to the interview and the offer letter. It will also remind you that you must treat all candidates fairly and avoid discrimination. It will look at how to read a resume and what to look for as well as the right types of question to use in an interview. This interactive workshop is designed to increase your skills in the selection process and lead to more efficient hiring of the best possible candidate for the job. You may discover skills you may not have known existed, or enhance the repertoire of skills you already have. Learning Outcomes impacts of selection decisions Equal Employment Opportunity (EEO) selection criteria short listing or culling guidelines for short listing/culling the interview experiential interviews interview questions interview process referees the decision post-selection feedback increase efficiency and cost-effectiveness in evaluating candidates fulfill EEO and anti-discrimination requirements create useful interview questions with enhanced techniques use selection criteria perform a cull with enhanced skills identify methods in making selection decisions identify techniques for using referees identify a framework for a selection committee report give post-selection feedback to applicants. Who should attend? Everyone involved in employee selection, recruitment and interviewing will benefit from attending this workshop. This includes people already involved in the recruitment process. Trainer Richard Walsh- Head of Human Resources Courses at each facility will be run throughout the year. Sessions will be arranged by the relevant manager. Contact your manager to obtain details of the next scheduled session. Date Created: November 2014 Page 53 of 62

Workplace Conduct Investigation Course Overview Disciplinary procedures specify the process to follow in response to a complaint or allegation received of inappropriate conduct or performance related issues. Disciplinary Procedures attempt to protect the rights of both parties and ensure due process is followed so that decisions made and proposed recommendations are based on factual data. This workshop will assist managers and supervisors to administer the disciplinary process in an efficient, concise manner: Disciplinary Policy (1.006.009). Key learning areas knowing when to action the Disciplinary Policy the steps involved in conducting an investigation to ensure due process possible outcomes of an investigation considerations by the Australian Industrial Relations Commission. Who should attend? Managers and Supervisors Trainer Richard Walsh Head of Human Resources Courses at each facility will be run throughout the year. Sessions will be arranged by the relevant manager. Contact your manager to obtain details of the next scheduled session. Date Created: November 2014 Page 54 of 62

Risk Management First Level Investigation Key Learning Areas investigation principles investigation techniques determining scope of investigation interview techniques gathering evidence writing reports. Who should attend? Training is relevant for Local Management Team, Group Management Team members. This training is suitable for new managers and also as a refresher. Training is recommended for any LMT member who has less than two years employment at IRT. Trainer Donna Dark Manager Governance, Risk and Compliance Courses at each facility will be run throughout the year. Sessions will be arranged by the relevant manager. Contact your manager to obtain details of the next scheduled session. Date Created: November 2014 Page 55 of 62

Risk Management for Managers Key Learning Areas reviewing risk assessments and determining further actions completing the risk register understanding the monitoring and reporting requirements regarding risk registers. Who should attend? This session is relevant for all management groups including for new managers and also as a refresher. Training is recommended for any LMT, GMT and GLT member who has less than two years employment at IRT. Trainer Rueban Sakey Quality & Systems Review Advisor Courses at each facility will be run throughout the year. Sessions will be arranged by the relevant manager. Contact your manager to obtain details of the next scheduled session. Date Created: November 2014 Page 56 of 62

Records Management Archiving of Business Records Hardcopy archiving training for business records stored by Corporate Services. Who should attend? This course is suitable for those IRT employees who currently hold an administrative role. Trainer Deborah Morrell Information and Records Administrator The training session will include practical info on archiving procedures such as; when to archive your records how to make up an archive box how to list records that will be placed in the archive box how to store the records in the archive box how to label the archive box where to store the archived records once they have been placed in archive boxes. Plus addressing any other questions you may have about archiving paper records. Training will be run once a year at Corporate Services or on an as needed basis. Contact your manager to obtain details of the next scheduled session. Date Created: November 2014 Page 57 of 62

Finance Understanding ACFI The Aged Care Funding Instrument is a tool that measures key care needs. This training has been developed to ensure employees at aged care facilities are familiar with ACFI and able to undertake ACFI assessments and appraisals. Who should attend? Residential Care Employees Trainer Adrian Lambert Business Analyst - Operations Adrian has been employed with IRT for 8.5 years and has worked in roles such as Financial Accountant, Finance Manager, Acting CFO, and Commercial Manager and has a Bachelor of Commerce and CPA. Adrian is currently working as Business Analyst Operations: ACFI Related Outcomes. Adrian currently works to lead and deliver on all regulatory, operational and financial aspects of IRT s Aged Care Funding Instrument application and deliver training to relevant IRT employees in the Aged Care Funding Instrument, EBITDA, FRX Reporting, Budgeting and Financial Analysis. Venue Date Time Enrolment Close Date Batemans Bay 18 February 2015 10:30am 1:00pm 11 February 2015 Corporate Services 20 May 2015 9:00am 12:00pm 13 May 2015 Additional to this schedule courses at each site will be run throughout the year. Sessions will be arranged by the relevant manager. Contact your manager to obtain details of the next scheduled session. Date Created: November 2014 Page 58 of 62

ICT Courses Computer Training Technology Learning Centre (TLC) is one of Australia s premier training companies offering computer training and corporate training courses. TLC can offer on-site training at your workplace or within its own training rooms. TLC can also custom-design a course relevant to your particular business needs and can provide training in Sydney and Wollongong. Courses conducted by TLC include all course materials, a restaurant lunch, plus morning and afternoon tea. Group sizes are kept small for individual attention and are usually between four-eight students in a course. Upon completion of the course a Certificate of Completion is awarded. For computer courses, all students have ongoing access to a helpline free of charge. TLC's premises - Suite 1, 125-129 Crown St Wollongong. Courses include; Microsoft Word Microsoft Excel Microsoft Outlook Microsoft PowerPoint All courses are available in Introductory and Advanced levels How to book If you would like enquire about courses offered, pricing, or to book a course or make a group booking, please contact Tristan on 02 4225 9060 or email: Tristan@tlc.com.au Date Created: November 2014 Page 59 of 62

Forms Date Created: November 2014 Page 60 of 62

Date Created: November 2014 Page 61 of 62 IRT College Education Calendar

Date Created: November 2014 Page 62 of 62 IRT College Education Calendar