CHC30712 Certificate III in Children s Services

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1 CHC30712 Certificate III in Children s Services Qualification information and vocational outcomes This nationally accredited qualification covers workers who use organisation policies, procedures and individual children's profiles to plan activities and provide care to children, facilitating their leisure and play and enabling them to achieve their developmental outcomes. Depending on the setting, workers may work under direct supervision or autonomously. Occupational titles may include: childhood educator; childhood educator assistant; early childhood educator; family day care worker; mobile assistant; nanny; outside school hours care assistant*; playgroup supervisor; recreation assistant*. * Some jurisdictions may require CHC41208 Certificate IV in Children's Services (Outside school hours care) for these work roles. To complete this course fifteen units must be must be selected and completed. They consist of: eleven core units four elective units A wide range of elective units is available, including (see relevant elective section at the end of the document): Group A elective which is recommended for all work roles except those where services specifically exclude caring for babies Group B electives which are recommended for culturally aware and respectful practice Group C electives which are recommended for centre-based care Group D electives which are recommended for playgroup supervision Group E electives which are recommended for family day care work Group F electives which are recommended for nanny work Other relevant electives listed below Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages Where appropriate, to address workplace requirements, units of competency packaged at the level of this qualification or higher in other relevant Training Packages. Employability Skills The facets included in the framework are deemed to apply generally to work in the community services industry, with specific customisation required to address work at different levels and sectors of the industry. This Employability Skills Qualification Summary includes all facets listed in the Employability Skills Framework, but have been customised to reflect specific this qualifications requirements: Communication Listening to and understanding work instructions, directions and feedback, including communicating with children Speaking clearly/directly to relay information, including to children Reading and interpreting workplace related documentation, such as safety requirements and work instructions Writing to address audience needs, such as work notes and reports \\soley\ceb\courses\certificate III in Children's Services V4.1.docx Page 1 of 20

2 Communication (cont.) Interpreting the needs of internal/ external clients, including children Applying numeracy skills to workplace requirements involving measuring and counting Sharing information (e.g. with other staff and clients, including children) Negotiating responsively (e.g. re own work role and/or conditions, and with clients, including children) Being appropriately assertive (e.g. in relation to safe or ethical work practices and own work role, including with children) Empathising (e.g. in relation to others, including with children) Teamwork Working as an individual and a team member Working with diverse individuals and groups Applying knowledge of own role as part of a team Applying teamwork skills to a limited range of situations Identifying and utilising the strengths of other team members Giving feedback Problem solving Developing practical solutions to workplace problems (i.e. within scope of own role) Showing independence and initiative in identifying problems (i.e. within scope of own role) Solving problems individually or in teams (i.e. within scope of own role) Using numeracy skills to solve problems (e.g. time management, simple calculations, shift handover) Testing assumptions and taking context into account Listening to and resolving concerns in relation to workplace issues Resolving client concerns relative to workplace responsibilities (i.e. if role has direct client contact) Initiative and enterprise Adapting to new situations (i.e. within scope of own role) Being creative in response to workplace challenges (i.e. within relevant guidelines and protocols) Identifying opportunities that might not be obvious to others (i.e. within a team or supervised work context) Translating ideas into action (i.e. within own work role) Developing innovative solutions (i.e. within a team or supervised work context and within established guidelines) Planning and organising Collecting, analysing and organising information (i.e. within scope of own role) Using basic systems for planning and organising (i.e. if applicable to own role) Being appropriately resourceful Taking limited initiative and making decisions within workplace role (i.e. within authorised limits) Participating in continuous improvement and planning processes(i.e. within scope of own role) Working within clear work goals and deliverables Determining or applying required resources (i.e. within scope of own role) \\soley\ceb\courses\certificate III in Children's Services V4.1.docx Page 2 of 20

3 Planning and organising (cont.) Allocating people and other resources to tasks and workplace requirements (only for team leader or leading hand roles) Managing time and priorities (i.e. in relation to tasks required for own role) Adapting resource allocations to cope with contingencies (i.e. if relevant to own role) Self-management Being self-motivated (i.e. in relation to requirements of own work role) Articulating own ideas (i.e. within a team or supervised work context) Balancing own ideas and values with workplace values and requirements Monitoring and evaluating own performance (i.e. within a team or supervised work context) Taking responsibility at the appropriate level Learning Being open to learning new ideas and techniques Learning in a range of settings including informal learning Participating in on-going learning Learning in order to accommodate change Learning new skills and techniques Taking responsibility for own learning (i.e. within scope of own work role) Contributing to the learning of others (e.g. by sharing information) Applying a range of learning approaches (i.e. as provided) Participating in developing own learning plans (e.g. as part of performance management) Technology Using technology and related workplace equipment (i.e. if within scope of own role) Using basic technology skills to organise data Adapting to new technology skill requirements (i.e. within scope of own role) Applying OHS knowledge when using technology The nominal hours for this course are between 499 and 673 hours depending on the units selected. This course carries with it a Nationally Recognised Certificate. \\soley\ceb\courses\certificate III in Children's Services V4.1.docx Page 3 of 20

4 Qualification content Core units CHCCHILD401B Identify and respond to children and young people at risk (30 nominal hours) (This unit describes the knowledge and skills required to address duty of care requirements, working within an ethical framework and applying relevant legislation, policies and procedures in responding to children and young people. This unit applies to workers involved in delivering services to children and young people including: community services, health, policing, juvenile justice, recreation, family services, education, alcohol and other drugs work and mental health. This unit contains employability skills.) 1. Implement work practices which support the protection of children and young people 2. Report indications of possible risk of harm 3. Apply ethical and nurturing practices in work with children and young people CHCCN301C Ensure the health and safety of children (60 nominal hours) (This unit describes the knowledge and skills required for a worker to ensure the health and safety of children. The application of skills and knowledge described in this unit relates to the health and safety of children in a variety of child care contexts. This unit contains Employability Skills.) 1. Maintain a clean and hygienic environment 2. Recognise and respond to signs of potential illness 3. Provide a safe environment 4. Supervise the safety of children 5. Travel with children safely 6. Administer medication within guidelines 7. Manage and respond to allergy/anaphylaxis CHCCN302A Provide care for children (70 nominal hours) (This unit describes the knowledge and skills required by those working with children to ensure the child s physical and emotional well-being is maintained and their self-sufficiency is nurtured. This unit may apply to work with children in a range of community service contexts. Workers may be under direct supervision or working autonomously. This unit contains employability skills.) 1. Provide physical care 2. Create opportunities for children to develop their understanding of physical needs 3. Establish an environment that encourages children to complete tasks themselves 4. Respond to the emotional needs of children 5. Settle new arrivals CHCCN303A Contribute to provision of nutritionally balanced food in a safe and hygienic manner (20 nominal hours) (This unit describes the knowledge and skills required to ensure babies, children and young people are provided nutritionally balanced, safe and hygienically prepared food. This unit supports the implementation and application of national and state food safety legislation, regulations, infant feeding guidelines and dietary guidelines for children and adolescents in Australia. This unit contains Employability Skills.) 1. Plan food and drink provision 2. Maintain food safety while carrying out food handling activities \\soley\ceb\courses\certificate III in Children's Services V4.1.docx Page 4 of 20

5 CHCFC301A Support the development of children (45 nominal hours) (This unit describes the knowledge and skills required by workers who support the physical, social, emotional, psychological, language and creative development of children from 0-12 years of age. This unit may be applied in the delivery of child care services in a range of community service work contexts. It provides foundation knowledge and skills related to development of children from 0-12 years to support work with children in various contexts. This unit contains Employability Skills.) 1. Support the development of children 2. Support the physical development of children 3. Support the social development of children 4. Support the emotional and psychological development of children of the same age 5. Support the language development of children 6. Support the creative development of children 7. Support the cognitive development of children CHCIC301E Interact effectively with children (70 nominal hours) (This unit describes the knowledge and skills required by anyone working with children to ensure they can develop and maintain effective relationships and promote positive behaviour in the childcare environment. This unit may apply to working with children in a range of community service contexts. Workers may be under direct supervision or working autonomously. This unit contains employability skills.) 1. Communicate positively with children on an on-going basis 2. Promote positive behaviour 3. Collaborate with children about their interests 4. Respect similarities and differences and encourage children to respect these differences 5. Support children in learning about the decision-making process CHCPR301C Provide experiences to support children's play and learning (40 nominal hours) (This unit describes the knowledge and skills required to conduct a range of activities that assist in enhancing children's developmental and leisure experiences. This unit may apply to working with children in a range of community service contexts. Work will be undertaken under direct supervision and will be in accordance with appropriate health and safety requirements and programs plans. This unit contains Employability Skills.) 1. Create a stimulating, positive and developmentally appropriate environment to foster development, play and learning 2. Actively guide and encourage children to undertake a variety of developmentally appropriate activities 3. Facilitate children's play, learning and physical activity CHCPR303D Develop understanding of children's interests and developmental needs (20 nominal hours) (This unit describes the knowledge and skills required to gather information about children through observation and other sources as a basis for addressing their interests and developmental needs. This unit may apply to working with children in a range of community service contexts. This unit contains Employability Skills.) 1. Gather information about the child through observation 2. Gather information about the child from secondary sources 3. Record observations appropriately 4. Use observations and information collected to understand the child and contribute to program planning \\soley\ceb\courses\certificate III in Children's Services V4.1.docx Page 5 of 20

6 HLTFA311A Apply first aid (18 nominal hours) (This unit of competency describes the skills and knowledge required to provide first aid response, life support, management of casualty(s), the incident and other first aiders, until the arrival of medical or other assistance. These skills and knowledge may be applied in a range of situations, including community and workplace settings. Training Package users should ensure implementation is consistent with any specific workplace and/or relevant legislative requirements in relation to first aid, including State/Territory requirements for currency. Application of these skills and knowledge should be contextualised as required to address specific industry, enterprise or workplace requirements and to address specific risks and hazards and associated injuries. A current Senior First Aid, Workplace Level 2 or Level 2 qualification may provide evidence of skills and knowledge required by this competency unit. However, as with all evidence of competence, evidence must be assessed against the requirements specified in the unit of competency. This unit contains Employability Skills.) 1. Assess the situation 2. Apply first aid procedures 3. Communicate details of the incident 4. Evaluate own performance HLTWHS300A Contribute to WHS processes (20 nominal hours) (This unit specifies the workplace performance required by a worker to contribute to work health and safety (WHS) processes where there is responsibility for own work outputs and possibly limited responsibility for the work output of others. Application of this unit should be contextualised to reflect any specific workplace risks, hazards and associated safety practices. This unit contains Employability Skills.) 1. Plan and conduct work safely 2. Support others in working safely 3. Contribute to WHS participative processes 4. Contribute to hazard identification, WHS risk assessment and risk control activities 5. Participate in the control of emergency situations Elective units Group A elective recommended for working with babies CHCCN305B Provide care for babies (40 nominal hours) (This unit describes the knowledge and skills required by anyone working with babies/infants to ensure that their physical and emotional well-being is maintained. This unit may apply to work with babies/infants in a range of community service contexts. Workers may be under direct supervision or working autonomously. This unit contains Employability Skills.) 1. Respond to cues and needs of babies/infants 2. Develop and maintain a nurturing relationship with babies/infants 3. Settle new arrivals 4. Provide an environment that provides security for babies/infants \\soley\ceb\courses\certificate III in Children's Services V4.1.docx Page 6 of 20

7 Group B electives recommended for culturally aware and respectful practice CHCIC302A Support Aboriginal and/or Torres Strait Islander families to participate in children's services (30 nominal hours) (This unit describes the skills and knowledge required to support participation of Aboriginal and/or Torres Strait Islander children and families in children's services. This support includes contributing to other children's understanding and acceptance of Aboriginal and/or Torres Strait Islander culture and history and removal of potential barriers to their participation in children's services. This unit is intended for children services workers to encourage and promote understanding and acceptance of inclusion of Aboriginal and/or Torres Strait Islander people in environments where they may or may not work directly with Aboriginal and/or Torres Strait Islander children and families. This unit contains Employability Skills.) 1. Identify influence of own cultural identity on interactions with Aboriginal and/or Torres Strait Islander people and communities 2. Apply understanding of impacts of colonisation on Aboriginal and/or Torres Strait Islander people and communities 3. Support the cultural identity of Aboriginal and/or Torres Strait Islander children and families 4. Create environments to support children's cross-cultural understanding and relationships 5. Support the implementation of experiences that are inclusive and recognise and celebrate difference 6. Support children in developing personal identity, self-esteem and positive self-image HLTHIR403C Work effectively with culturally diverse clients and co-workers (20 nominal hours) (This unit deals with the cultural awareness required for effective communication and cooperation with persons of diverse cultures. Work will be within a prescribed range of functions involving known routines and procedures with some accountability for the quality of outcomes. The workplace context may be: specific community; community or regional service; department of a large institution or organisation; specialised service or organisation. Application of this unit should be contextualised to reflect any requirements, issues and practices specific to each workplace. This unit contains employability skills.) 1. Reflect cultural awareness in work practice 2. Accept cultural diversity as a basis for effective work place and professional relationships 3. Communicate effectively with culturally diverse persons 4. Resolve cross-cultural misunderstandings HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people (20 nominal hours) (This unit describes the communication and work practice skills and knowledge required to work with Aboriginal and Torres Strait Islander people in the health industry context. It deals specifically with crosscultural awareness and issues involving working with Aboriginal and Torres Strait Islander individuals, organisations and communities. The unit applies equally to those operating in health care policy or program planning, development and evaluation contexts or in direct service delivery contexts Application of this unit should be contextualised to reflect any requirements, issues and practices specific to each workplace and/or local community. This unit contains employability skills.) 1. Reflect an awareness of Aboriginal and Torres Strait Islander history and cultures in work practices 2. Reflect an awareness of own and other cultural realities in work practices 3. Communicate effectively with Aboriginal and Torres Strait Islander people 4. Reflect cultural safety in workplace and professional relationships 5. Work in partnership with Aboriginal and Torres Strait Islander people and communities \\soley\ceb\courses\certificate III in Children's Services V4.1.docx Page 7 of 20

8 Group C electives recommended for centre-based care CHCCHILD301B Support behaviour of children and young people (30 nominal hours) (This unit describes the knowledge and skills for workers to apply strategies to guide responsible behaviour in a safe and supportive environment. This unit applies to a range of community service contexts providing services to children and young people. This unit contains employability skills.) 1. Contribute to a safe, supportive environment 2. Use positive support techniques 3. Observe and collect data to assist with development of appropriate strategies for support 4. Implement strategies to support children or young people with additional needs 5. Monitor and review strategies CHCCN305B Provide care for babies (40 nominal hours) (This unit describes the knowledge and skills required by anyone working with babies/infants to ensure that their physical and emotional well-being is maintained. This unit may apply to work with babies/infants in a range of community service contexts. Workers may be under direct supervision or working autonomously. This unit contains Employability Skills.) 1. Respond to cues and needs of babies/infants 2. Develop and maintain a nurturing relationship with babies/infants 3. Settle new arrivals 4. Provide an environment that provides security for babies/infants CHCCS312A Use electronic learning materials (15 nominal hours) (This unit deals with the skills and knowledge required to provide basic organisation and support of learning through the use of electronic learning materials. It involves the worker constructing and sustaining support processes to allow for learner engagement and management. This unit applies to work in a variety of learning contexts in the community sector. This unit contains Employability Skills.) 1. Prepare learning environment for use of electronic materials 2. Support the use of electronic learning materials 3. Mentor learners technical competencies to effectively use electronic materials 4. Support the review of the effectiveness of electronic materials CHCORG303C Participate effectively in the work environment (20 nominal hours) (This unit describes the knowledge and skills required to work effectively as an individual and in work groups to contribute to achievement of organisation objectives. The skills described in this unit may be applied across a range of community services workplace contexts. This unit contains Employability Skills.) 1. Contribute to the effective operation of the workgroup 2. Review and develop own work performance 3. Work cooperatively with others 4. Contribute to the development of policies, practices and structures of an organisation CHCRF301E Work effectively with families to care for the child (25 nominal hours) (This unit describes the knowledge and skills required to establish a positive relationship with the family of a child going into care and negotiate in relation to care practices to facilitate the child s transition into care. This unit may apply to community services work in a range of contexts. This unit contains Employability Skills.) 1. Establish a positive relationship with family members 2. Exchange information with family members about the child s physical and emotional care needs 3. Respond to a family member s concern about their child 4. Reach agreement with family members about care practices 5. Facilitate child s transition into care \\soley\ceb\courses\certificate III in Children's Services V4.1.docx Page 8 of 20

9 CHCIC302A Support Aboriginal and/or Torres Strait Islander families to participate in children's services (30 nominal hours) (This unit describes the skills and knowledge required to support participation of Aboriginal and/or Torres Strait Islander children and families in children's services. This support includes contributing to other children's understanding and acceptance of Aboriginal and/or Torres Strait Islander culture and history and removal of potential barriers to their participation in children's services. This unit is intended for children services workers to encourage and promote understanding and acceptance of inclusion of Aboriginal and/or Torres Strait Islander people in environments where they may or may not work directly with Aboriginal and/or Torres Strait Islander children and families. This unit contains Employability Skills.) 1. Identify influence of own cultural identity on interactions with Aboriginal and/or Torres Strait Islander people and communities 2. Apply understanding of impacts of colonisation on Aboriginal and/or Torres Strait Islander people and communities 3. Support the cultural identity of Aboriginal and/or Torres Strait Islander children and families 4. Create environments to support children's cross-cultural understanding and relationships 5. Support the implementation of experiences that are inclusive and recognise and celebrate difference 6. Support children in developing personal identity, self-esteem and positive self-image HLTHIR403C Work effectively with culturally diverse clients and co-workers (20 nominal hours) (This unit deals with the cultural awareness required for effective communication and cooperation with persons of diverse cultures. Work will be within a prescribed range of functions involving known routines and procedures with some accountability for the quality of outcomes. The workplace context may be: specific community; community or regional service; department of a large institution or organisation; specialised service or organisation. Application of this unit should be contextualised to reflect any requirements, issues and practices specific to each workplace. This unit contains employability skills.) 1. Reflect cultural awareness in work practice 2. Accept cultural diversity as a basis for effective work place and professional relationships 3. Communicate effectively with culturally diverse persons 4. Resolve cross-cultural misunderstandings CHCCS310A Support inclusive practice in the workplace (30 nominal hours) (This unit describes the knowledge and skills required for individuals to apply inclusive practices and to work effectively with a diverse range of people. It includes recognising and valuing individual differences and working effectively with diverse clients and colleagues. This unit applies to a range of community service work contexts. This unit contains Employability Skills.) 1. Recognise and value individual differences 2. Support the principles and practices of inclusivity in work with colleague and client diversity Group D electives - recommended for playgroup supervision SRCCRO008B Interact positively with infants, toddlers and parents in a recreation environment (20 nominal hours) (This unit has been developed for the Community Recreation Industry Training Package and covers the skills and knowledge to interact with infants, toddlers and their carers in a recreation environment.) 1. Promote infant's and toddler's social development through recreation activities 2. Create a positive relationship between infants and toddlers and their parents 3. Provide guidance to parents participating in recreation programs with infants and toddlers 4. Form a positive relationship with infants and toddlers \\soley\ceb\courses\certificate III in Children's Services V4.1.docx Page 9 of 20

10 SISXRSK301A Undertake risk analysis of activities (20 nominal hours) (This unit describes the performance outcomes, skills and knowledge required to undertake a riskmanagement process in relation to an activity and in accordance with an organisation s riskmanagement policies and procedures. In this context, the risk-analysis process is conducted using structured analysis methodology according to the current Australian and New Zealand standard. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. This unit applies to those who work in a range of roles and settings in the sport, recreation or fitness industry. This may include those working in after-school or holiday-care programs in a range of locations, in coaching activities or those undertaking a role in outdoor recreation activities, such as camps and other guided activities as well as indoor recreation and fitness activities. This unit contains employability skills.) 1. Establish the context of the risk analysis 2. Identify risks associated with an activity 3. Conduct risk analysis of an activity 4. Undertake risk assessment of an activity 5. Treat risks associated with an activity 6. Monitor and review the risk management of an activity Group E electives recommended for family day care work CHCAL307A Comply with family day care administration requirements (20 nominal hours) (This unit describes the knowledge and skills required to comply with the additional administrative tasks specifically required by care providers within family day care. This unit applies to workers involved in family day care. This unit contains Employability Skills.) 1. Apply knowledge of Commonwealth and jurisdiction administrative requirements 2. Use appropriate forms to record required information 3. Apply accurate understanding of taxation and insurance requirements 4. Identify requirements for promoting family day care services 5. Design and distribute information to parents CHCCHILD301B Support behaviour of children and young people (30 nominal hours) (This unit describes the knowledge and skills for workers to apply strategies to guide responsible behaviour in a safe and supportive environment. This unit applies to a range of community service contexts providing services to children and young people. This unit contains employability skills.) 1. Contribute to a safe, supportive environment 2. Use positive support techniques 3. Observe and collect data to assist with development of appropriate strategies for support 4. Implement strategies to support children or young people with additional needs 5. Monitor and review strategies CHCCS310A Support inclusive practice in the workplace (30 nominal hours) (This unit describes the knowledge and skills required for individuals to apply inclusive practices and to work effectively with a diverse range of people. It includes recognising and valuing individual differences and working effectively with diverse clients and colleagues. This unit applies to a range of community service work contexts. This unit contains Employability Skills.) 1. Recognise and value individual differences 2. Support the principles and practices of inclusivity in work with colleague and client diversity \\soley\ceb\courses\certificate III in Children's Services V4.1.docx Page 10 of 20

11 CHCIC302A Support Aboriginal and/or Torres Strait Islander families to participate in children's services (30 nominal hours) (This unit describes the skills and knowledge required to support participation of Aboriginal and/or Torres Strait Islander children and families in children's services. This support includes contributing to other children's understanding and acceptance of Aboriginal and/or Torres Strait Islander culture and history and removal of potential barriers to their participation in children's services. This unit is intended for children services workers to encourage and promote understanding and acceptance of inclusion of Aboriginal and/or Torres Strait Islander people in environments where they may or may not work directly with Aboriginal and/or Torres Strait Islander children and families. This unit contains Employability Skills.) 1. Identify influence of own cultural identity on interactions with Aboriginal and/or Torres Strait Islander people and communities 2. Apply understanding of impacts of colonisation on Aboriginal and/or Torres Strait Islander people and communities 3. Support the cultural identity of Aboriginal and/or Torres Strait Islander children and families 4. Create environments to support children's cross-cultural understanding and relationships 5. Support the implementation of experiences that are inclusive and recognise and celebrate difference 6. Support children in developing personal identity, self-esteem and positive self-image CHCRF301E Work effectively with families to care for the child (25 nominal hours) (This unit describes the knowledge and skills required to establish a positive relationship with the family of a child going into care and negotiate in relation to care practices to facilitate the child s transition into care. This unit may apply to community services work in a range of contexts. This unit contains Employability Skills.) 1. Establish a positive relationship with family members 2. Exchange information with family members about the child s physical and emotional care needs 3. Respond to a family member s concern about their child 4. Reach agreement with family members about care practices 5. Facilitate child s transition into care Group F electives recommended for nanny work CHCCHILD301B Support behaviour of children and young people (30 nominal hours) (This unit describes the knowledge and skills for workers to apply strategies to guide responsible behaviour in a safe and supportive environment. This unit applies to a range of community service contexts providing services to children and young people. This unit contains employability skills.) 1. Contribute to a safe, supportive environment 2. Use positive support techniques 3. Observe and collect data to assist with development of appropriate strategies for support 4. Implement strategies to support children or young people with additional needs 5. Monitor and review strategies CHCNAN301B Attend to daily functions in home based child care (35 nominal hours) (This unit describes the skills and knowledge required to work with parents and carers to plan for and attend to the daily functions as home based care provider. This unit applies to workers providing home based care for children where the home base is either the child's home or that of the worker. This may include the contexts of nanny, governess/home tutor, home help or family day care provider. This unit contains Employability Skills.) 1. Clarify and plan for daily functions related to the provision of care 2. Attend to agreed daily functions of home based care 3. Respond to unexpected changes in home based care 4. Review daily care functions \\soley\ceb\courses\certificate III in Children's Services V4.1.docx Page 11 of 20

12 CHCRF301E Work effectively with families to care for the child (25 nominal hours) (This unit describes the knowledge and skills required to establish a positive relationship with the family of a child going into care and negotiate in relation to care practices to facilitate the child s transition into care. This unit may apply to community services work in a range of contexts. This unit contains Employability Skills.) 1. Establish a positive relationship with family members 2. Exchange information with family members about the child s physical and emotional care needs 3. Respond to a family member s concern about their child 4. Reach agreement with family members about care practices 5. Facilitate child s transition into care CHCFC502A Foster physical development in early childhood (45 nominal hours) (This unit describes the knowledge and skills required to plan and provide experiences to enhance children s physical development. This competency applies to all work roles involved in the care of children having responsibility for understanding and application of terminology, principles and influences governing physical development of children. This unit contains employability skills.) 1. Provide planned and spontaneous experiences to foster the physical development of children 2. Create opportunities for children to develop a wide range of physical skills 3. Interact with the child to foster skill development CHCFC512A Foster physical development in middle childhood (40 nominal hours) (This unit describes the knowledge and skills required to plan and provide experiences to enhance children s physical development during middle childhood. This competency applies to all work roles involved in the care of children having responsibility for understanding and application of terminology, principles and influences governing physical development of children. This unit contains employability skills.) 1. Provide planned and spontaneous experiences to foster the physical development of children 2. Create opportunities for children to develop a wide range of physical skills 3. Interact with the child to foster skill development Other relevant electives BSBFLM312C Contribute to team effectiveness (40 nominal hours) (This specifies the outcomes required to by frontline managers to contribute to the effectiveness of the work team. It involves planning with the team to meet expected outcomes, developing team cohesion, participating in and facilitating the work team, and communicating with the management of the organisation. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. Frontline managers have a key role in developing efficient and effective work teams within the context of the organisation. They play a prominent part in motivating, mentoring, coaching and developing team cohesion by providing leadership for the team and forming the bridge between the management of the organisation and the team members. At this level, work will normally be carried out within known routines, methods and procedures, and may also involve a number of complex or non- routine activities that require some discretion and judgement. This unit contains employability skills.) 1. Contribute to team outcomes 2. Support team cohesion 3. Participate in work team 4. Communicate with management \\soley\ceb\courses\certificate III in Children's Services V4.1.docx Page 12 of 20

13 BSBWOR204A Use business technology (20 nominal hours) (This unit describes the performance outcomes, skills and knowledge required to select, use and maintain a range of business technology. This technology includes the effective use of computer software to organise information and data. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. This unit applies to individuals who use business technology to perform a range of routine tasks. They use a limited range of practical skills and fundamental knowledge of equipment use and the organisation of data or files in a defined context, under direct supervision or with limited individual responsibility. This unit contains employability skills.) 1. Select and use technology 2. Process and organise data 3. Maintain technology BSBWOR402A Promote team effectiveness (50 nominal hours) (This unit describes the performance outcomes, skills and knowledge required to promote teamwork. It involves developing team plans to meet expected outcomes, leading the work team, and proactively working with the management of the organisation. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. Frontline managers have an important leadership role in the development of efficient and effective work teams. They play a prominent part in team planning, supervising the performance of the team and developing team cohesion. They provide leadership for the team and bridge the gap between the management of the organisation and the team members. As such they must 'manage up' as well as manage their team/s. This unit contains employability skills.) 1. Plan to achieve team outcomes 2. Develop team cohesion 3. Participate in and facilitate work team 4. Liaise with management CHCAD401D Advocate for clients (20 nominal hours) (This unit describes the knowledge and skills required by the worker to support clients to voice their opinions or needs and to ensure their rights are upheld. This unit may apply to work undertaken across a range of sectors in delivery of community services. This unit contains Employability Skills.) 1. Assist clients to identify their rights and represent their own needs 2. Advocate on behalf of clients on request 3. Advocate for clients CHCADMIN403D Undertake administrative work (50 nominal hours) (This unit describes the knowledge and skills required by workers to undertake a range of administrative functions in the workplace. This unit may apply to administrative work undertaken across a range of sectors involved in delivery of community services. This unit contains Employability Skills.) 1. Maintain accounts 2. Participate in budgeting processes 3. Operate equipment 4. Maintain equipment 5. Monitor equipment use and needs CHCCD420B Work to empower Aboriginal and/or Torres Strait Islander communities (70 nominal hours) (This unit describes the knowledge and skills required to work with individuals or groups in specific communities. This unit is intended for application within a community work or community development work context. This unit contains Employability Skills.) 1. Define the issues of specific communities or groups 2. Undertake relevant work in the context of specific communities or groups 3. Evaluate work undertaken within specific communities \\soley\ceb\courses\certificate III in Children's Services V4.1.docx Page 13 of 20

14 CHCCHILD301B Support behaviour of children and young people (30 nominal hours) (This unit describes the knowledge and skills for workers to apply strategies to guide responsible behaviour in a safe and supportive environment. This unit applies to a range of community service contexts providing services to children and young people. This unit contains employability skills.) 1. Contribute to a safe, supportive environment 2. Use positive support techniques 3. Observe and collect data to assist with development of appropriate strategies for support 4. Implement strategies to support children or young people with additional needs 5. Monitor and review strategies CHCCS310A Support inclusive practice in the workplace (30 nominal hours) (This unit describes the knowledge and skills required for individuals to apply inclusive practices and to work effectively with a diverse range of people. It includes recognising and valuing individual differences and working effectively with diverse clients and colleagues. This unit applies to a range of community service work contexts. This unit contains Employability Skills.) 1. Recognise and value individual differences 2. Support the principles and practices of inclusivity in work with colleague and client diversity CHCCS312A Use electronic learning materials (15 nominal hours) (This unit deals with the skills and knowledge required to provide basic organisation and support of learning through the use of electronic learning materials. It involves the worker constructing and sustaining support processes to allow for learner engagement and management. This unit applies to work in a variety of learning contexts in the community sector. This unit contains Employability Skills.) 1. Prepare learning environment for use of electronic materials 2. Support the use of electronic learning materials 3. Mentor learners technical competencies to effectively use electronic materials 4. Support the review of the effectiveness of electronic materials CHCCS421B Undertake community sector work within own community (80 nominal hours) (This unit deals with the skills and knowledge required for workers to deal with a range of issues associated with delivery of programs and services to individual and communities within the context of community sector work in communities in which they are personally involved. This unit applies to workers involved in the delivery of community services to members of their own community. Work may be undertaken individually and/or as part of a team, with services delivered through visits to the community, through community-specific agencies or through mainstream services. This unit contains Employability Skills.) 1. Address cultural issues and complexities when working in own community 2. Apply appropriate service frameworks and models 3. Work in a culturally safe manner 4. Apply strategies and policies relevant to service delivery CHCDFV301A Recognise and respond appropriately to domestic and family violence (50 nominal hours) (This unit describes the knowledge and skills required to identify and respond to domestic violence during professional contact with clients. It requires a knowledge and understanding of domestic and family violence and an awareness of its effects together with an ability to promote confidence whilst responding appropriately, including providing relevant and timely information and referral. This unit may apply in a range of community service contexts with clients who may experience domestic and family violence. This unit contains Employability Skills.) 1. Work within a domestic violence framework 2. Promote confidence with clients affected by domestic violence 3. Identify client needs 4. Respond to client needs \\soley\ceb\courses\certificate III in Children's Services V4.1.docx Page 14 of 20

15 CHCFAM503B Work with a child focused approach (90 nominal hours) (This unit of competency describes the skills and knowledge required to ensure that the role and needs of children and young people are considered by both practitioners and parents and that the interests of the child are paramount. A key tenet of the family law system and associated service provision is acting and promoting the best interests of the child. This unit contains Employability Skills.) 1. Support parents to maintain child focused approaches to planning and actions 2. Create and maintain child focused environment 3. Evaluate and monitor child focused practice CHCIC303B Work within a regulatory framework specific to children's services (25 nominal hours) (This unit describes the skills and knowledge required to meet the regulatory obligations of practice within the children's services industry. This unit applies to a range of children's services work environments and job roles. This unit contains Employability Skills) 1. Identify regulatory requirements 2. Comply with regulatory requirements 3. Report incidents of non-compliance with regulations CHCLD315A Recognise stages of lifespan development (40 nominal hours) (This unit describes the fundamental knowledge of life stages and human development required to recognise individuals functioning effectively at various life stages and to identify variations from the norm for appropriate referral in the context of community services work. The application of knowledge and skills described in this unit of competency may underpin functions such as obtaining and documentation of client information. Functions at this level require a broad overview of appearance and functioning of individuals at different stages of human development across the lifespan. This unit contains Employability Skills.) 1. Apply knowledge of human development 2. Apply fundamental knowledge of factors that influence human development 3. Identify and report observable broad variations CHCMH301C Work effectively in mental health (50 nominal hours) (This unit describes the knowledge and skills required in the context within which mental health work occurs. This unit applies to work with mental health clients in a range of community services work contexts. This work provides a person-centred approach to care, involving a variety of health and community service professionals working collaboratively with the client, their carer/s and family. This unit contains Employability Skills.) 1. Work within the context of the mental health sector 2. Develop knowledge of the mental health sector 3. Demonstrate commitment to the central philosophies and standards of the mental health sector 4. Work with people from culturally and linguistically diverse backgrounds CHCMH411A Work with people with mental issues (50 nominal hours) (This unit describes the knowledge, skills and attitudes required by workers in community services and health settings to work in a consumer directed and oriented way with consumers who are living with mental health issues. This unit applies to working with consumers who are affected by mental illness in a range of community services work contexts. This unit contains Employability Skills.) 1. Apply knowledge of the mental health sector 2. Establish appropriate working relationships with consumers who are living with mental health issues 3. Clarify the needs and issues of consumers 4. Provide non-clinical services to meet consumer aspirations and needs 5. Apply self-care strategies \\soley\ceb\courses\certificate III in Children's Services V4.1.docx Page 15 of 20

16 CHCORG303C Participate effectively in the work environment (20 nominal hours) (This unit describes the knowledge and skills required to work effectively as an individual and in work groups to contribute to achievement of organisation objectives. The skills described in this unit may be applied across a range of community services workplace contexts. This unit contains Employability Skills.) 1. Contribute to the effective operation of the workgroup 2. Review and develop own work performance 3. Work cooperatively with others 4. Contribute to the development of policies, practices and structures of an organisation CHCORG428A Reflect on and improve own professional practice (120 nominal hours) (This unit describes the knowledge and skills required to evaluate own work, continuing selfdevelopment and effective supervision within an ethical code of practice. The skills described in this unit may be applied across a range of community services workplace contexts. This unit contains Employability Skills.) 1. Reflect on own practice 2. Ensure continuing self-support and supervision 3. Operate within an agreed code of ethics or practice CHCPR302A Support sustainable practice (30 nominal hours) (This unit describes the knowledge and skills required to support the child care workplace to implement environmentally sustainable work practices. This unit applies to work across a range of children services settings. This unit contains Employability Skills.) 1. Support environment sustainable practices of the workplace 2. Support others in implementing sustainable practices 3. Consider behavioural change for sustainability CHCPR502E Organise experiences to facilitate and enhance children's development (80 nominal hours) (This unit describes the knowledge and skills required to plan to define activities, environment and resources that are developmentally appropriate to enhance children's leisure and play. This unit may apply to working with children in a range of community service contexts. This unit contains Employability Skills.) 1. Establish an environment that can foster children's development 2. Provide creative and challenging opportunities which stimulate learning and development of the child 3. Plan, implement and evaluate developmentally appropriate experiences for children 4. Encourage children's involvement in experiences HLTFA302C Provide first aid in remote situation (16 nominal hours) (This unit of competency describes the skills and knowledge required to provide first aid to a casualty in a remote and/or isolated situation. This unit is appropriate for those undertaking first aid work in remote or isolated workplace situations. Application of these skills and knowledge should be contextualised as required to address specific industry, enterprise or workplace requirements and to address specific risks and hazards and associated injuries. This unit contains Employability Skills.) 1. Prepare to respond to emergency in a remote situation 2. Provide first aid in a remote situation 3. Work in conjunction with medical and emergency services support 4. Evaluate the incident \\soley\ceb\courses\certificate III in Children's Services V4.1.docx Page 16 of 20

17 HLTFA412A Apply advanced first aid (30 nominal hours) (This unit deals with the provision of advanced first aid response, life support, management of casualty(s), the incident and other first aiders, until the arrival of medical or other assistance, and provision of support to other providers. This unit builds on HLTFA311A - Apply first aid to include additional skills and use of a range of equipment. These skills and knowledge may be applied in a range of situations, including community and workplace settings. Training Package users should ensure implementation is consistent with any specific workplace and/or relevant legislative requirements in relation to first aid, including State/Territory requirements for currency. Application of these skills and knowledge should be contextualised as required to address specific industry, enterprise or workplace requirements and to address specific risks and hazards and associated injuries. Competency outcomes in advanced resuscitation must be equivalent to unit: HLTFA404C - Apply advanced resuscitation techniques. This unit contains Employability Skills. Pre-requisite unit: HLTFA311A Apply first aid.) 1. Assess the situation 2. Manage the casualty(s) 3. Coordinate first aid activities until arrival of medical assistance 4. Communicate essential incident details 5. Evaluate the incident HLTFS207C Follow basic food safety practices (20 nominal hours) (This unit of competency describes the skills and knowledge required for basic food safety practices including personal hygiene, conduct when working in a food service environment, basic pest control requirements and basic food disposal requirements It describes the most basic level of competence required by any person in any industry who directly handles food. This unit supports the implementation of national and state food safety legislation and regulations and is based on the national Food Safety Guideline Competency Standards. This unit contains Employability Skills.) 1. Maintain food safety while carrying out food handling activities 2. Comply with personal hygiene standards 3. Contribute to the cleanliness of food handling areas, according to the food safety program 4. Dispose of food according to food safety program HLTHIR403C Work effectively with culturally diverse clients and co-workers (20 nominal hours) (This unit deals with the cultural awareness required for effective communication and cooperation with persons of diverse cultures. Work will be within a prescribed range of functions involving known routines and procedures with some accountability for the quality of outcomes. The workplace context may be: specific community; community or regional service; department of a large institution or organisation; specialised service or organisation. Application of this unit should be contextualised to reflect any requirements, issues and practices specific to each workplace. This unit contains employability skills.) 1. Reflect cultural awareness in work practice 2. Accept cultural diversity as a basis for effective work place and professional relationships 3. Communicate effectively with culturally diverse persons 4. Resolve cross-cultural misunderstandings HLTNA303D Plan and modify meals and menus according to nutrition care plans (20 nominal hours) (This unit of competency describes the skills and knowledge required to develop meals and menus to meet the nutrition requirements of specific client groups. This work is undertaken under the direction of a dietitian. Work performed requires a range of well developed skills where some discretion and judgement is required. Individuals will take responsibility for their own outputs and may participate in work teams. This unit contains Employability Skills.) 1. Identify conditions requiring a nutrition care plan most commonly encountered by the client group 2. Identify the special nutritional and dietary needs of client groups 3. Develop or modify meals and menus to meet the special nutritional and dietary needs of client groups 4. Plan meals to meet the nutritional needs of at risk' groups \\soley\ceb\courses\certificate III in Children's Services V4.1.docx Page 17 of 20

18 HLTNA304D Plan meals and menus to meet cultural and religious needs (20 nominal hours) (This unit of competency describes the skills and knowledge required to plan and evaluate meals and menus in a manner that meets the cultural and religious needs of client groups. Work performed requires a range of well-developed skills where some discretion and judgement is required. Individual will take responsibility for their own outputs and may participate in work teams. This unit contains Employability Skills.) 1. Plan meals and menus to meet food-related cultural and religious needs of client groups 2. Modify existing menus to meet food-related cultural and religious needs of client groups SISXRSK301A Undertake risk analysis of activities (20 nominal hours) (This unit describes the performance outcomes, skills and knowledge required to undertake a riskmanagement process in relation to an activity and in accordance with an organisation s riskmanagement policies and procedures. In this context, the risk-analysis process is conducted using structured analysis methodology according to the current Australian and New Zealand standard. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. This unit applies to those who work in a range of roles and settings in the sport, recreation or fitness industry. This may include those working in after-school or holiday-care programs in a range of locations, in coaching activities or those undertaking a role in outdoor recreation activities, such as camps and other guided activities as well as indoor recreation and fitness activities. This unit contains employability skills.) 1. Establish the context of the risk analysis 2. Identify risks associated with an activity 3. Conduct risk analysis of an activity 4. Undertake risk assessment of an activity 5. Treat risks associated with an activity 6. Monitor and review the risk management of an activity Oral health CHCOHC303B Use basic oral health screening tools (30 nominal hours) (This unit describes the skills and knowledge required by workers to carry out basic oral health screening of clients using tools that are accepted by the oral health sector. This unit is appropriate for workers in a range of health and community services environments whose work roles involve the type of interactions with clients that would enable the use of basic oral health screening tools. Application could be stand alone or as part of other screening processes to identify the need for referral to an oral health practitioner or for additional education or instruction in oral health care. Examples of tools that are accepted by the oral health sector for oral health screening are listed in the Range Statement of this unit. This unit contains Employability Skills.) 1. Prepare for and participate in basic routine oral health screening services 2. Follow screening tool questioning, observation and recording requirements 3. Review screening process and outcomes CHCOHC404A Recognize and respond to signs and symptoms that may indicate oral health issues (30 nominal hours) (This unit describes the skills and knowledge required to recognise and respond appropriately to signs and symptoms that may indicate a potential for oral health issues in clients. This unit is intended to address skills and knowledge appropriate for direct care workers in a range of health and community services environments whose work roles enable them to recognise potential oral health issues through observation of the behaviour, habits and physical condition of clients. This unit contains Employability Skills.) 1. Identify variations in client behaviour 2. Undertake basic visual oral check and questioning 3. Follow up and promote ongoing oral health care \\soley\ceb\courses\certificate III in Children's Services V4.1.docx Page 18 of 20

19 Relevant electives Group A elective - recommended for working with babies The following elective unit is recommended for inclusion as a core unit in this qualification to address all work roles except those where services specifically exclude caring for babies: CHCCN305B Provide care for babies. (This unit may be mandatory in some jurisdictions and is pre-requisite for the Diploma of Children s Services). The importance of culturally aware and respectful practice All workers undertaking children's services work need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Community Services Training Package. Group B electives - recommended for culturally aware and respectful practice The children's services workplace is regarded as having particular potential for engendering stronger and more respectful relationships between non-aboriginal Australians and Aboriginal and/or Torres Strait Islander Australians. It is therefore highly recommended that the following unit of competency should be included in this qualification to address the needs of every children's services workplace: CHCIC302A Support Aboriginal and/or Torres Strait Islander families to participate in children's services. The unit: provides a basis for staff to support and promote respect for and awareness of Aboriginal and/or Torres Strait Islander communities where there are no Aboriginal or Torres Strait Islander children attending or residing in the local area; and addresses the needs of staff who work specifically with Aboriginal and/or Torres Strait Islander children and families. Where work involves a specific focus on Aboriginal and/or Torres Strait Islander and/or culturally diverse clients or communities, one or both of the following electives is recommended: HLTHIR403C Work effectively with culturally diverse clients and co-workers ; HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people ; CHC30412 Certificate III in Children's Services enables selection of specific electives recommended for centre-based care, playgroup supervision, family day care and nanny work. Group C electives - recommended for centre-based care The following units of competency are recommended for centre-based care at Certificate III level: CHCCHILD301B Support behaviour of children and young people CHCCN305B Provide care for babies (if not already included) CHCCS312A Use electronic learning materials CHCORG303C Participate effectively in the work environment CHCRF301E Work effectively with families to care for the child AND ONE of the following units: CHC IC302A Support Aboriginal and/or Torres Strait Islander families to participate in children's services OR HLTHIR403C Work effectively with culturally diverse clients and co-workers OR CHCCS310A Support inclusive practice in the workplace Group D electives - recommended for playgroup supervision The following units of competency are recommended for playgroup supervision: SRCCRO008B Interact positively with infants, toddlers and parents in a recreation environment (Appropriate unit for an assistant working with a mobile resources unit) SISXRSK301A Undertake risk analysis of activities \\soley\ceb\courses\certificate III in Children's Services V4.1.docx Page 19 of 20

20 Group E electives - recommended for family day care work The following units of competency are recommended for family day care work: CHCAL307A Comply with family day care administration requirements CHCCHILD301B Support behaviour of children and young people CHCCS310A Support inclusive practice in the workplace CHCIC302A Support Aboriginal and/or Torres Strait Islander families to participate in children's services CHCRF301E Work effectively with families to care for the child Group F electives - recommended for nanny work The following units of competency are recommended for nanny work: CHCCHILD301B Support behaviour of children and young people CHCNAN301B Attend to daily functions in home based child care CHCRF301E Work effectively with families to care for the child AND one (or both) of the following units: CHCFC502A Foster physical development in early childhood OR CHCFC512A Foster physical development in middle childhood \\soley\ceb\courses\certificate III in Children's Services V4.1.docx Page 20 of 20

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