Lawrence W. Inks, Ph.D. 4968 Cascade Drive Powell, OH 43065 740-881-9682 (home) 614-292-4591 (work) E-Mail: inks.3@osu.edu Education The Ohio State University, Columbus, Ohio Ph.D., Industrial/Organizational Psychology, 1992 Dissertation Title: "An Interactionist Perspective on Work Value Change" M.A., Industrial/Organizational Psychology, 1986 Minor: Cognitive Engineering Purdue University, West Lafayette, Indiana B.A., Psychology, 1983 University Experience The Ohio State University (Fisher College of Business), Columbus, Ohio Clinical Associate Professor, Department of Management and Human Resources (9/05- Present) Courses: Organizational Behavior and Human Resources (undergraduate), Organizational Behavior and Team Effectiveness (core full-time MBA, core MHRM/other graduate), Talent Management (graduate), Research Methods (graduate), Strategic Staffing (undergraduate), Talent Management (undergraduate). Received Ohio State University Alumni Award for Distinguished Teaching (2015) Nominated for Sphinx/Mortar Board Recognition (2013, 2006, 2005) Received Fisher Distinguished Undergraduate Teaching Award (2014, 2007) Received Fisher Pace Setter Award for Undergraduate Teaching Excellence (2009) Faculty Advisor to Fisher Graduate Student Association and Fisher Veterans Association. Wichita State University (Barton School of Business), Wichita, Kansas Assistant Professor, Management Department (1996-1999) Courses: Business Analysis and Decision Making (Graduate level and EMBA program), Organizational Development (Graduate), Organizational Structure and Design (Undergraduate/Graduate), Organizational Behavior (Undergraduate). Received Barton School of Business Instructor of the Year Award (1998) Awarded W. Frank Barton School of Business Research Grant (1998) Nominated for Board of Trustees Excellence in Teaching Award (1998)
Visiting Professor, Barton School of Business, (1995-1996) Courses: Business Analysis and Decision Making (Graduate level), Organizational Structure and Design (Undergraduate/Graduate). Received Barton Business School s Teaching Professor of the Year award for 1997-1998 Led Recruitment Task Force to increase recruitment/placement of Barton School graduates Served on development team and faculty for Executive MBA program The Ohio State University, Columbus, Ohio Graduate Teaching Coordinator, Department of Psychology, (1987-1988). Supervised 35 Introductory Psychology graduate teaching associates. Developed instructional and testing materials for Introductory Psychology course (approximately 4000 students during an academic year). Taught Introductory Psychology to sections of approximately 50 students. Instructor, Department of Psychology, (1986-1987). Taught Introductory Psychology to sections of approximately 50 students. Research Assistant, National Center for Research in Vocational Education, (1984-1986). Business Experience Cardinal Health, Columbus, Ohio Vice President, Organization and Leadership Development (3/01-9/05). Enterprise-wide responsibility for leading organization and leadership development initiatives and strategy across Cardinal Health (approx. $70 billion revenues, 57,000 employees, Fortune #17). Major strategic accountability areas included Leadership Planning (e.g., organizationwide human resource planning, talent review/management, individual career planning), Leadership Selection/Assessment (e.g., selection systems, 360 feedback, performance management systems, survey research) and Leadership Development (e.g., executive development, web-based learning systems, "traditional" training program, etc.). Examples of results include: Developed and implemented organization-wide Human Resource Planning (HRP) system Developed web-based 360 feedback system tailored to specific organization competencies Refined and rolled out organization-wide performance management system and tools Created and implemented organization-wide talent review process Implemented cross-cardinal engagement survey and related action planning initiatives Developed and executed senior leadership team selection program Refined and rolled out improved web-based resource (Cardinal Health University) Revised/implemented executive development program (Cardinal Leadership Forum) Led process for staffing senior leadership team positions with high-potential individuals Provided internal consulting expertise regarding organization development and change
Honeywell, Inc. (formerly AlliedSignal, Inc.), Richmond, Virginia Director, Organization and Leadership Development, (7/99-12/00). Responsible for leading organization and leadership development initiatives at Honeywell s Performance Polymers and Chemicals division (approx. $3.3 revenues, 10,000 employees). Accountabilities included ongoing development and execution of organization-wide human resource planning processes and performance management systems (including 360 feedback systems), large-scale organization change, talent management and career development for high-potential employees, succession planning, and executive staffing. Also served on Honeywell leadership councils, including Organization Development, Learning, and Staffing. PepsiCo, Inc. (Pizza Hut Division), Wichita, Kansas Director, Organization and Management Development, (3/94-6/95). Responsible for leading all organization/management development initiatives at PepsiCo s Pizza Hut division (approx. $4 billion company, 5500 units and 135,000 employees). Accountabilities included ongoing development and execution of organization-wide human resource planning processes, executive assessment, selection and development, change management and organizational restructuring, development and execution of performance management systems (including 360 feedback measures), and strategic human resources research. Directly supervised 4 team members (including 2 Ph.D.s). Director, Management Development and Training, International Division, (3/93-3/94). Responsible for providing leadership and coordination to all organization/management development initiatives within Pizza Hut International (approx. 2000 units in 70 countries; 60,000 employees). Primary accountabilities included refinement and execution of Human Resource Planning process outside the U.S., providing expertise and coordination to worldwide training and development efforts, assessment and developmental action planning for senior managers, strategic human resources research, and acting as liaison between country-level HR directors. Director, Field Employee Relations, (2/92-3/93). Human Resource generalist position reporting to SVP, Human Resources. Responsibilities included acting as liaison between field Human Resource directors and Home Office (SVP HR, SVP Legal, etc.), providing leadership to company-wide grievance process (across approximately 5000 units and 120,000 employees), ensuring field compliance with Americans With Disabilities Act (ADA), creating action plans and supervising development of high potential general managers, and internal consulting. Manager, Management Development and Training, (9/88-2/92). Reporting to Director, Management Development, was responsible for development and implementation of various HR tools and systems, Human Resource Planning, management/ executive assessment, internal consulting and strategic research. In addition, developed and/or facilitated approximately 30 training programs in areas such as leadership, project management, strategic management, and planning.
Publications Claycomb, Cindy, Cyndy Lengnick-Hall, and Lawrence Inks (2001), "The Customer as a Productive Resource: A Pilot Study and Strategic Implications," Journal of Business Strategies, 18 (1, Spring), 47-69. Lengnick-Hall, Cynthia, Cindy Claycomb, and Lawrence Inks (2000), "From Recipient to Contributor: Examining Customer Roles and Experienced Outcomes," European Journal of Marketing, 34:3, 359-383. Porter, Stephen, and Lawrence Inks (2000), "Cognitive Complexity and Salesperson Adaptability: An Exploratory Investigation," Journal of Personal Selling and Sales Management, 20:2, 15-21. Klimoski, Richard, and Lawrence Inks (1990), "Accountability Forces in Performance Appraisal," Organizational Behavior and Human Decision Processes, 45, 194-208. Inks, Lawrence (1985), "What Managers Should Know About Hiring Dislocated Workers," Supervisory Management, 30, 28-31. Presentations and Other Publications Latham, Van, Lawrence Inks, Pete Leddy, Allan Church, Kate Suckow, Angelo Dilessio and Jonathon Canger (2003), "Employment Branding: Current Initiatives and Perspectives." Symposium presented at the 2003 Society of Industrial/Organizational Psychologists Annual Conference, Orlando, Florida, April. Inks, Lawrence, Irwin Goldstein, William Mobley, William Howell, Ron Downey and Scott Martin, (1997), "Non-Traditional Career Paths in Industrial/Organizational Psychology." Panel discussion presented at the 1997 Society of Industrial/Organizational Psychologists Annual Conference, St. Louis, Missouri, April. Billings, Bob, Bob Boldt, Ron Downey, Lawrence Inks, and Bob Strickland (1996). "Human Subject Issues in Field Research." Panel discussion presented at the 1996 Society of Industrial/Organizational Psychologists Annual Conference, San Diego, California, April. Farr, James, Paula Caligiuri, Linda Stroh, Lawrence Inks, John Fulkerson and Val Arnold (1994), "Gaining a Global Perspective: Human Resource Practices in Multinational Corporations." Symposium presented at the 1994 Society of Industrial/Organizational Psychologists Annual Conference, Nashville, Tennessee, April. Klimoski, Rich, and Lawrence Inks (1986), "Accountability Bias in Performance Appraisal." Paper presented at the National Academy of Management conference, Chicago, Illinois, August. Inks, Lawrence (1985), "Factors Influencing the Post-Employment Job of Displaced Workers." Paper presented at the Fourth Annual Convention for Graduate Students in Industrial/Organizational Psychology and Organizational Behavior, Akron, Ohio.
Ashley, William, Gale Zahniser, and Lawrence Inks (1986), "A Report of An Assessment, Career Guidance, and Employability Program for Displaced Workers." Technical Report. The National Center for Research in Vocational Education, Columbus, Ohio. Professional Service/Committees Member, Graduate Studies Committee (Fisher College of Business) Ad hoc Reviewer, Academy of Management Executive (2002-Present) Chair, Barton School of Business Placement Committee (1997) Member, Selection Committee, Wichita State University Child Development Center (1997) Member, Barton School of Business "Barton Scholar" Selection Committee (1996) Served as expert for local television report on corporate downsizing initiatives (Fall 1996) Served as expert on managing work/life balance for Wichita Business Journal (Spring 1996) Member, Corporate Advisory Board University of Kansas College of Business (1993-1994) Other Research/Instructional Development Inks, Lawrence (1996), "Decision Time at the Brickyard: Case Study of the Indianapolis Motor Speedway and the Indianapolis 500." Professional Organizations Academy of Management--Member Society of Industrial/Organizational Psychologists (SIOP) Member Association for Psychological Science (APS) Member