H A I R WA R E S A L L N E W s l e e k The easy to use Salon Software
The Complete Salon Management & Business building software The greatest challenge facing salons today is how to manage all the time consuming accounting and managerial tasks and still have enough energy left to perform at their absolute best. That is why Hairware has been so well received by salons throughout Australia, Asia and New Zealand for the last 25 years. Hairware continues to evolve based on industry needs, advances in technology and government/ accounting regulations. See why so many salons are changing over to Hairware & Beautyware. Providing salon software for over 25 Years. Proudly Australian owned and operated. Call now for your obligation FREE Demonstration 1300 880 582 www.hairware.com.au
Some of the outstanding features of Hairware or Beautyware include: Point of Sale Client Card & Client History Easy to use Wages and Cash Book BAS Calculations in less than 5 seconds Appointment Book with Auto SMS Appointment Confirmation Marketing, using direct mail, e-mail and SMS Auto Marketing A set once marketing tool Professional Wait list and Walk-in Genie Stock Management Financial Reports with Graphs PLUS, MUCH, MUCH MORE! An option to suit every salon subscribe, lease or buy From software only to complete Point of Sale Systems Hairware Micro for 1 user and up to 1000 clients Hairware Mini up to 3 users and 2000 clients Hairware Elite, No Staff Limits & No Client Limits
Take a look... APPOINTMENT BOOK The easy to use feature packed Appointment Book, make appointments quickly and efficiently. The two way SMS confirmation dramatically reduces No Shows and changes the appointment colour once confirmed automatically. Appointments can be clicked and dragged, squeezed and stretched. One click to Do Sale. New clients, request, VIP s can all be flagged or simply create your own appointment flag. Print all of the days client cards with one click, there s a waiting list, walk in genie, rooms option and resource booking. Search by first name, last name or mobile number. We believe this is the best salon appointment book available! Try it for yourself. Point Of Sale While the latest technology efficiently takes care of payments, it quietly updates stock records, client files, stylist records, prepares reports and streamlines end-of-day balancing. Point of sale is linked in though the appointment book or can be used completely on its own. Selling products is a breeze. We also cater for walk in sales, deposit, pre-paid services, reward points, accounts, credit card surcharges, gift voucher sales, redemptions and tracking, staff purchase, up to 4 tiered price levels, split payments, split staff and much much more. Most of our client have found introducing Hairware s point of sale has increased the salons turnover and reduced the guilt discount or staff under-charging. CLIENT CARDS No more losing client cards, our client cards track it all. Contact details, $ spent, service history and product history, service notes, private notes, VIP, number of visits, average days between visits, a client photo gallery, previous operators, hair texture and analysis, allergies even how the client likes their tea or coffee, and of course the history can be printed to a docket or laser printer. Card accuracy reports on how accurate your client cards are based on your criteria. Clients with incomplete Information are flagged with an i, letting you know more information is needed. An accurate database helps you build your prospective marketing database. REPORTS Hairware has a comprehensive range of reports, with over 80 to choose from. Hairware automatically collates sales information in the format that you choose. Track, examine, plan, then take the rest of the day off. Reports and graphs ranging from total summary, productivity, profit and loss, end of day plus much much more. Know the state of your business anytime you choose. It s all at your finger tips. Hairware: The business partner that doesn t mind doing more than its share Build your business with our auto marketing A set once SMS and Email marketing business building tool. Simply create (or use one of our templates) and Hairware does all the work. Hairware will automatically send an SMS or Email to thank new clients for visiting your salon, a reminder or promotion for those clients that haven t returned or perhaps you would like Hairware to automatically send a Happy Birthday SMS or Email. Hairware makes it just so easy.
FINANCIAL MANAGEMENT Taking care of business Get your weekends back You could employ a bookkeeper... or you could select the salon option on your hairware system. This is the financial engine-room with functions designed to save you hours on the tedious but critical paperwork. Features include : Multi account Cashbook with reporting and Profit and Loss Wages including Payslips, Group Certificates & Detailed Reporting GST / BAS Calculate your BAS in seconds, then just print it out. Salon targets, Operator targets, Petty Cash and more STOCK Hairware manages stock automatically. From the day you start using the Hairware system you can rest assured that your stock is being accurately maintained at the level you require. Enjoy the security of knowing that the retail shelves are being looked after as well as your professional stock. Products are easily setup, each retail product can have up to four price level, allowing you to sell the one product at four different prices, ideal for those special clients, family and friends or for your platinum, gold and silver VIP Clients. No more manual stock ordering! No more overspending create orders, work within your budget SERVICES Easily create, change and update services and accept deposits. Create packages of services and Hairware will track them from sale to full usage. Set four levels of loyalty pricing for each service. From prices no longer slip by unnoticed. Experience Hairware s unique price creep SUPPORT Our national support centre is here to help you 7 days per week. Call and speak to a real person. Our dedicated professional team are here to help you with any technical questions, in a language you can understand. SECURITY Pin or password, the choice is yours, each staff member has their own customised access. Encrypted password protected Secure Text, open till reporting, staff time clock and more. Limit the amount of client information staff can see, at the touch of a button you can hide and password clients contact details. Our CRM (Customer Relation Manager) allows you to select and market to your clients, there are thousands of combinations. Promote to a certain age group, or clients that have never had a colour or both or simply make your own selection from our easy selection process, then either send a personalised SMS, Email or Letter. Hairware will Mail Merge, SMS Merge and Email Merge without the need for an external program. It s as Easy as pressing F6, then 3 then 1
Special Features... Hairware on your ipad or Android Tablet the choice is yours Connect your Ipad or Android tablet to your Hairware system Anytime, Anywhere Make and manage appointments, view, update or add client information and history, view any report, manage stock, do your wages or BAS or send a marketing promotion using SMS, email or a letter. Infact anything that can be done on your salon computer can be done on your ipad or Tablet. Connect up to 5 ipads or tablets to your salon computer. COSTS Hairware Device Manager Licence $585.00/ Hairware Device Connect Licence $199.00 per device including setup* It s so easy to keep in touch with hairware s sms feature dont pay too much elsewhere Yes Hairware does it all, two way appointment confirmation, SMS Marketing or just send a single message. No Internet connection is needed. SMS is one of the best marketing tools available to your business and can allow for instant responses to marketing campaigns. With SMS Merge the message received by the client will look personalised including their name (even though you may have sent out 500 at the one time). Number of Text Messages Per Month 1180 2170 If you are paying 18c Each $212 $391 COST PER MONTH If you are paying 19.9c Each $235 $432 If you are paying 21.8c Each $257 $473 Hairware Beautyware from 1c Each $19.99 $39.99 Your potential savings Over 1 Month up to $237 $433 Over 1 Year up to $2,844 $5,196 Over 3 Years up to Over 4 Years up to $8,532 $11,376 $15,588 $20,784 Save TIME & MONEY. NO more calling clients to confirm, it takes up valuable time and increases your phone bill. We do not force you to use our SMS provider, you can choose from Optus, Telstra, Virgin or Vodafone. Best of all there is no need to lock yourself into a contract. Choose the provider with the best offer. We can often recommend the best offer at the time. (At the time of printing Optus & Virgin have Unlimited SMS plans for $25 & $29 per month) FACT Hairware s SMS Marketing - Brings in extra business today and fills empty appointment columns on quiet days!
Live Online Booking anytime, anywhere Allow clients to make their own appointment LIVE online 24/7 FEATURES Link directly from your web site Hairware will only allow clients to make appointment when enough time is available no need to wait for emails back and forth the appointments are made instantly Appointments are validated by a user name and password Online appointments appear in a different colour with an Online Logo to easily distinguish appointments made online Customise background images to suit your salon or use one of our templates # Send customised automated email confirmation including your own terms and conditions, logo and appointment details integrates with Hairware s SMS text reminders COSTS Online Appointment book $495 per year or add extra $5.00 per week to your subscription. Plus a once off set up cost of $250 what our clients are saying testimonials We have been using Hairware for over 7 years, and just love the system. It s just so easy to use. It helps us manage our entire business. It s a must have for any serious salon owner. The SMS Appointment confirmation has dramatically reduced Clients not showing up, whilst the reporting and marketing has saved us hours every week allowing us to work on the business and not just in it. We have just added Head office manager and central booking and the best just got better. I would recommend Hairware to any salon owner. Glen Chaplin, Director Brad Ngata Hair Directions It was a pretty quick and easy decision to roll out Hairware into our 26 salons replacing two other salon software programs, Hairware made the transition easy. The programs ability to increase client retention rates and average spends through automatized SMS communication enabled us more time to focus on growing our business. Although it s not the only system on the market to utilize SMS messaging it is by far the most cost effective (saving us over $600 per salon some months). The system is very user friendly making training of the program to new employees quick and easy but the secret must be well and truly out because more and more new employees are already familiar with the program when they commence with our company. If you need a salon computer system that is user friendly for your staff to use with in depth reporting for management then Hairware is the system for your salon. James Mackintosh, General Manager Christiane s Hair Design We installed Hairware six years ago when we had a staff of one! Six years later with fifteen staff we are about two go to a five screen system over two levels. Reliable and easy to use, Hairware has constantly updated and listened to our needs. We are not dependant on internet connections and our downtime has been zero one of the great money saving features is the extremely low cost of SMS text messages. We ve looked at and trialled other systems, only to realise that in our opinion, Hairware is the most reliable and user-friendly system. Whenever business is quiet we have an amazing data base of information and contacts to go back on and generate new or returning client sales. # Customised background images may incur a graphic design cost Craig Braun, Salon Owner Mardi Salon
Still want more... here it is! Online Booking - option 24/7 Live online appointments can be made safe and secure. Network Connect one or more computers to the salon. Administrator Connect from home or your office without tying up the salon computer, the salon can still work seamlessly even whilst you are connect. Head Office Manager Hairware s ultimate solution to managing multiple salons. Connect live or sync the data to your head office. Connect to your salons at any time without interruption to your salon. Your staff will not even know you are on-line. Central Booking Make appointments, view client details & histories, stock and more all from your head office, home or from one salon to another. Duo - Have the best of both worlds DUO allows salons who have both hair and beauty to run the hairware and beautyware programs in tandem on the one front desk computer. Seamless Transitions Changing over from another software product? We can convert your data! VIP cards Hairware s VIP CLUB rewards clients automatically and accurately - underpins clients to your salon for twelve months! No more manual stamping of cards or discrepancies to worry about. Club points Reward your clients with club points based on their spending. You nominate the rate at which the points are rewarded and hairware manages all aspects of earning and spending their points. Client spending You can grade clients as A, B or C grade. You set the parameters by spending level, number of visits or manual selection, then leave it to hairware. Loyalty clubs Create unlimited loyalty reward cards using hairware s tiered service and retail pricing levels. Another great set and forget function fully supervised by your hairware system. Rent a Chair & Rent a Room Hairware now allows you to rent out a chair/s or room/s. This unique option allows you to keep the databases completely separate, swap between each user with just a single click. Keep the appointments, client information, stock, services, reports and the figures completely separate yet share a computer, docket printer, barcode scanner, SMS modem and any other related computer hardware. Best of all, the contractor or lessee has full control over their database including password protection. The data can be taken with them if they decide to move on. Call now for your obligation FREE Demonstration 1300 880 582 Servicing the Australian Hair, Beauty & Spa Markets for 25 Years! 100% AUSTRALIAN OWNED & OPERATED Fax 1300 133 690 Email info@hairware.com.au GPO Box 2351 Sydney NSW 2001 www.hairware.com.au www.beautyware.com.au