Golf and Leisure Technology. Tel:

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1 Golf and Leisure Technology Tel:

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3 CRM and Marketing Customer Relationship Management allows you to manage your club s sales, marketing, communications, management processes and member prospecting. Golf and Leisure Technology info@nfs-hospitality.com

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8 CRM CRM Customer Relationship Management allows you to manage your club s sales, marketing, communications, management processes and member prospecting. CRM is not only designed to bring in new business and increase sales, it is also designed to extend the business lifetime of your members by delivering outstanding customer service and experience..nxt gives you the ability to drive new business development, distribute professional marketing campaigns and cross/up sell to your existing membership with functionality including; Communication capture (incoming/outgoing) on members and customers including phone, fax, face to face and , with Outlook Sync for easy capture Complete audit log of all communications with members and customers including event management for weddings, golf days etc... Automated system triggers will streamline management processes freeing up valuable time Prospect new members from start to finish by converting them with only one data entry process Task management so you never forget those important phone calls, s or meetings to drive business including Outlook Task Sync Unlimited subscription groups for regular club communication like newsletters and club advertising Marketing campaign functions including full HTML designer, mail merging, demographic filters so the right people get the right info and reporting for clicked through, displayed, bounced s etc... Golf and Leisure Technology info@nfs-hospitality.com

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10 Vision Web Based reporting and Yield Manager Management information is critical to making business decisions. Rapid access to this information is vital and it needs to be accessible, day or night and whether at the club, home or abroad. Vision is a management tool delivering just this functionality at the touch of a button. Not only does web based reporting and dashboards come as standard but it also includes a tee time yield manager, allowing you to achieve the very most out of your tee time inventory. The management information and yield management data drives people to the club at the right time, for the right price. Vision gives you complete management information access with full drill down and yield manager. Benefits include: Instant live management reports One click granular drill down Easy and simplicity of use Personalised sales dashboards Consolidated department reporting Tee time yield manager Intuitive user interface Green fee price over-rider Graphical and dashboard tee time information KPIs set based on time of the day, day of the week and number of days out All of the above is available web based for anytime any location access. Golf and Leisure Technology info@nfs-hospitality.com

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14 Access Control Provides a seamless experience for the member and critical operating and security information for the club. Accounts Integration In addition to the comprehensive accounting functions of the.nxt solution, NFS also provides interfaces to accounting systems like Sage, Access, Great Plains and Sun Accounting. Stock and Labour Management The control of stock and labour costs is critical to club pro tability. Our Back Office Suite deals with all aspects of stock and labour scheduling and HR management, Training All system implementations rely on high quality staff training. NFS staff have worked at club and other hospitality businesses, so we provide a practical and professional training service, making sure that you can provide a first class service to your members. Marketing and Consultancy Services NFS bring to the club operator an extensive range of services and expertise to help your business with, revenue generation, on-line presence, member loyalty and corporate hospitality management. Competition, Handicapping & Website CONGU licensed integrated competition and handicapping software is a must for every club. Powered by intelligentgolf, NFS deliver this complete integration with key benefits that include managing your own website content, delivering improved member experiences with online access and live leaderboards. Sports and Leisure Bookings Multi-faceted clubs can benefit from full online booking integration for all sport and leisure bookings with the NFS club management solution. Whether it be pitches, courts or fitness classes, clubs can see the benefits of integrated bookings by delivering improved services to their members whilst managing all the clubs facilities effectively. Golf and Leisure Technology info@nfs-hospitality.com

15 Reference Sites London Golf Club After meeting the large support and development teams behind the product, I know we have made the right decision with NFS Hospitality and IBS. Heath Harvey, General Manager St Andrews Links Trust This is an important project for us and one which we believe will make a substantial difference to the way we assist our customers in booking tee times on the Links courses. The new system, provided by NFS Technology Group, will be much better equipped to deal with the demands of such a busy golf complex. Ewen Bowman, Director of Operations Ballybunion Golf Club We needed to investigate alternatives that could manage the flexibility Ballybunion offers its members and visiting golfers. So we were very happy when we discovered that NFS Technology Group could offer us a solution that met our comprehensive needs. Vari McGreevy, General Manager Brocket Hall We believe that the main benefits to our company will be a fully integrated system for the entire estate, which will allow our teams to share information easily and readily. Peter Tschernitz, Director Branston Golf Club Having had our system for a while now I cannot imagine operating eff ectively, without such an intergrated solution. It helps us manage all aspects of our business. Geraldine Beard, Head of Corporate Hospitality Golf and Leisure Technology info@nfs-hospitality.com

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