Jornada técnica. GESTION Y MANTENIMIENTO DE EDIFICIOS Bloque Nº.4 Modelos de gestión, implantaciones corporativas Facility management en Bayer Jordi Llargués Boncompte Site Services Facility management value proposal Jordi Llargués Facility manager Real State Manager Iberia Bayer Hispania SJD 1
Facility Management Reengineering < 2007 Sede corporativa C/ Pau Claris, Barcelona Dpto. Compras, SSCC, Mantenimiento, etc. (Inicio gestión de servicios bajo un mismo paraguas) 600 pax aprox. 15.700 m2 aprox. 2007-Act. Adquisición Schering Pharma Falta de espacio en edificio BCN Obras edificio y traslado a Sant Joan Despí Desarrollo metodología gestión Asset & Facility Management Property management 28% del complejo. 1200 pax. aprox. 52.000 m2 total (28000 m2 oficinas) Our team Organigram 2
Our team Our people 63 staff 14 Bayer (22%) 49 external (77%) Our team Services Portfolio Multidisciplinary Services Services team focused in several facilities & property management specialties Starting of a Regional Vision in several areas Engineering HSE Spain Catering VALUES Clear customer orientation to provide workplace services under a professional vision using data analysis & facilities management methodology Medical Service FACILITY MANAGEMENT Corporate Security Iberia Real Estate Iberia Fleet 3
Our strategy Our know how Facility & Property Management Expertise: What we can offer? Complexity identification & savings management Energy management & monitoring Facilities audits (Service Level Agreement monitoring) Facility outsourcing knowledge (suppliers concentration) Report & comunication Internal Customer orientation Internal audit knowledge ( Energy, Health & Safety, Environment) Real state, rentals revenue optimization Space use analisis. Faclities & workplace Improvement 4
Our know how Facility management? - Maverick spent control How we create added value? - Facilities reliability in non Production areas - Services simplification Sinergies Sharing Collective purchase - Administrative load reduction, - Spent analisis - Drivers Fleet Support - Asset management inventory - Site Reporting CAPEX Provisions - Service solutions Site services local demmand channel - Business intelligence tools Energy monitoring online, Service one dashboard, Knowledge exchange Sharepoint, News microsite Facility Management Know how non core business Facility Services Outsourcing Service level agreement monitoring 5
Our Results Budget Real 2014 5,10 M > Survey mark 3,8 (5) Real 2012 6,17 M > Survey mark 4,0 (5) Increased Services Demand under a costs restriction environment Energy 12% Kwh less 2012 14 35% from start 18% cost less 126T acum.savings Real State Surface on Lease 37% Lease Income +53% + year 2015 Sales force Storage Spaces services agreement management for 57 locations Spain Fleet management 731 vehicles driver assistance to 649 88% * BCS & Nunhems Excluded Our Results No data no knowledge Our new EB-BHI Facilities Business intelligence gives the needed overview to manage Designed to give services & support to other Bayer locations. 6
Facility Management Know how OUR TOOLS Main services Office maintenance & services Postal services Accidents reporting (auto info email) Off & onboarding staff needs Moves Catering & lunch reservation Facility Management Know how OUR TOOLS 7
Our tools Energy management ISO50001 Consumption knowledge is KEY. Accountancy provision Purchase knowledge Web Online monitoring Engineering monthly reports & fast decision making Our Communication Tools Added value Administration of our own Site communication tool 45.500 website visits (2014) 8
Our Interdepartmental Knowledge Exchange Tools Development of our own Sharepoint to exchange information with other site colleagues & departments Workplace care SCB Space Link Engineering activities link Focus in space uses Added value on facilities 2015 Development of a Company health promotion program proposal in cooperation with HR and COM 9
Many Thanks for listening 10