PT Ellora Medicare. here. We are for your better. life

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1 C o m p a n y P r o f i l e PT Ellora Medicare here We are for your better life

2 Why ELLORA? A recognized expertise and local experiences in medical services. Provides quality and effectiveness within economical budget price Local and international network with hospitals, clinics, insurance providers, doctors, paramedics, drug stores, laboratories and other medical support bodies. Has complete products & solution suitable for various needs. Implementation and support are handled by professional paramedics and staffs who are related to specific products. This reflects our commitment to deadlines, budgets and quality. Easy to access as we own our Call Center which stand by 24 hours a day 365 days per year

3 From the Management we ll make sure to do every possible thing for customer satisfaction PT Ellora Medicare ("Ellora") is a company that is committed in providing an international standard level of health and medical services in Indonesia. Ellora is fully comitted to offer a full range of health and medical services for corporations and individual clients in Indonesia and to provide high quality medical care and consulting services. We ensure to provide an invaluable international standard services to all our clients with a touch of personal care services. We seek to understand our customer needs so that we can deliver an innovative solution and create new services in response to the growing requirements of our clients and our individual members. Our vision is to meet and exceed the expectations of our clients by continuing to provide quality healthcare that enhances the lives of patients, doctors, employees and other stakeholders. Our mission is to cater to the health needs of the community in an efficient, accessible and cost-effective manner, delivering world-class services. We are passionate about creating positive change and making a difference to those we serve. We offer our customers a range of l o c a l a n d international medical programs, products and services.

4 Call Center A dedicated, multilingual customer services would be ready to receive your call through our 24 hours, 365 days a year Call Center at anytime and anywhere you are. Whether you are on the ground, in the middle of the wild jungle, or on the top of the highest mountain, Whether you are on business trip or just on holiday in the country that does not speak your language, JUST CALL OUR CALL CENTER. We will guide you to any destination you want to. With us, you can go to any place in the world without having to worry about any language they use. It is just like having personal assistance in your pocket. That's what we are, a phone call away for your better life Just one phone away to access the world

5 Medical Evacuation often termed as MEDEVAC or medivac, is the timely and efficient movement and en route care provided by medical personnel to the wounded being evacuated from the battlefield or to injured patients being evacuated from the scene of an accident to receiving medical facilities using medically equipped ground vehicles (ambulances) or aircraft (air ambulances) (en.wikipedia.org) No one would like to be in an emergency situation, where you dont know what to do, who to contact and where to go. As long as you have us, you do not need to worry about all of that. Under the brand name of CITOMEDIC, our Emergency Medical Team will fly to your place, no matter where you are, even if it is in the middle of the sea, we will fly our medical team to take you out and bring you to the nearest of the center of medical excellence. Servicing the entire Asia-Pacific region Operating a 24-hr Call Center for instant response to medical repatriation enquiries Managing patient conditions through an experienced ICU specialist team of doctors & nurses who provide comprehensive intensive-care in air-medical emergencies Connecting with a vast Asia-Pacific network of reputable specialist consultants in various medical fields "When you think it is impossible, nothing can be done, don't give up, You just need to contact Us

6 Hospital and Clinic Management Ellora Hospital Management provide a services that keep healthcare professionals abreast of the latest and most significant developments within their clinical, surgical or management area. Covering all aspects of the hospital environment, we provides both clinical and senior administrative staff with instant access to a comprehensive reference source introducing technologies, services and procedures our audience can employ to improve the management of their facilities. We provide comprehensive service solutions to hospitals and healthcare institutions through out Indonesia. Our service solution covers three important aspects of the management: hospital infrastructure, maintenance and support services Trust Us to manage your Clinics

7 Accreditation & Certification We help many companies to get ISO, HSE, JCI and hospital accreditation that has been recognized by the government. Cooperate with local and international specialists, our company will train, assist on step by step processing to get the international standards. The accreditation process is designed to create a culture of safety and quality within an organization that strives to continually improve patient care processes and results. In doing so, organizations will pass the formal requirement from the government, improve public trust that the organization is concerned for patient safety and quality of care and provide a safe and efficient work environment that contributes to worker s satisfaction. We help many companies to get JCI, hospital accreditation, ISO and HSE certificate

8 Expertise Nurse Provider EDUCATE We educate our nurses with International Standard Education. In addition to their expertise in Medical, they are also fluently in English and advanced in using computers. Through our Nurses Academy we created the International standard, multilingual and professional nurse to be supplied to hospitals and clinics through out Indonesia and also to other country like Japan, Philipines, and UAE SUPPLY Our nurses and Paramedics will be available at to be assigned anyplace needed. Inside the country or abroad, our sources are ready. Of course they have been trained with the International Standard quality expertise. DISTRIBUTE Japan and UAE are some of many countries where we distribute our nurses. Not to mention Singapore and Malaysia. Looking for Nurses??

9 Medical Cost Management Company's growth brings an unavoidable effects, including the growing numbers of employees that effects it s effort in managing medical benefits, including medical administration. Our program is designed to assist the company to control and monitor employee medical expenses ensuring benefits utilization covered by company's rules, regulation and benefits. Providing high quality and costing effective health benefits, Ellora Medical Cost Management ensures the client's member to receive qualified medical services at a reasonable price and avoid unnecessary treatment without compromising the quality of healthcare, yet avoid any fraud that can possibly happen in the reimbursement procedure Through our 24 hours help line Call Center services, Ellora Medical Cost Management is taking every call seriously whether it is a minor case or a really emergency cases. Bring efficiency through medical cost management

10 Onsite Clinic Ellora Clinic Onsite brings medical care directly to employees and their dependents at their workplace. Our physicians and nurse practitioners provide primary care and monitor employees' health conditions at on-site clinics. We will assist in setting up the clinic for the employer Clinic set up includes recruitment of the physicians, nurses, medical assistants and any other personnel needed to provide care at the employer s work site. This includes credentialing and obtaining liability insurance coverage for staff. Clinic set up also includes establishing vendor relationships for clinic supplies, laboratory, hazardous waste disposal and pharmaceuticals. We also assists in ongoing clinic operations by tracking inventory, medical records system, and a system for scheduling appointments. If the employees need to be referred for better facility and admission, our physicians will manage the transfer, starting from making reference letters, finding the specialists, booking the bed and monitoring, up until the employee is fit to travel back to site. We"ll deliver medical services to your doorsteps

11 Concierge Services People hard pressed for time can now have the sophisticated assistance with the introduction of our Ellora Concierge Services. Our concierge and lifestyle team will service those who need a Personal Assistance at home just as much as at work. Think of us as your Personal Time Provider. Simply by handing over your "To Do List" and making it ours, we can "give you the luxury of time" the solution to an easier life. Let us relieve the hassle from Your Life, Personal, Business and Domestic Chores and give to You the Ultimate Resource - TIME. One of the benefits of staying in a first class hotel is its concierge service, but it is now possible to enjoy these advantages from your own home. Our team, consisting of expert lifestyle managers and event organizers through to errand runners can service, arrange and attend to any requirement that you may have. When luxury becomes a necessity, We ensure you ll get the Priority

12 First Aid Training A First Aid Course designed for the work environment will give you the practical skills to manage a range of medical and accident emergencies, at home as most accidents and cardiac arrest cases occur at home, doing first aid on someone you know can be one of the most difficult experiences you can ever encounter, and even at your child s school. Anything can happen anywhere. Ellora First Aid Courses make sure that you are well prepared anywhere. Our comprehensive training program is providing the First Aid Courses in every aspect of working element, at following categories; For Workplaces For Child cares, Kindergartens and Schools For Fitness Instructors, Gyms, Sportsmen and Athletes For Family and Friends Other first aid related services The courses are specifically designed to help those providing care for children handle a wide array of emergencies common in children, workplaces and family. the Feeling save at work place

13 First Aid Kit In line with First Aid Training we also provide First Aid Kit, for your supplementary equipment. A first aid kit is a collection of supplies and equipment for use in giving first aid. First aid kits may have different contents depending on purpose. Common contents include items to help stop bleeding, items to perform CPR, and some medicines. We carry only proven equipment for houses and outdoors. For any purpose, you can count on us to be there when you need us most. From the smallest car kit to our cabinet-sized kits, we've got one to fit every need. A specialized or an all-purpose first aid kit contains a generous assortment of quality supplies for when the need arises. Be The First To Help your Family We never know when an emergency can occur. Thus, safety officials and doctors recommends us to have a first aid kit in your home, office, car or workplace. Best possible solution is to be prepared for emergency.

14 IT Services We deliver total IT integration, solution and outsourcing through high quality products and services with highest level of commitment to improve employees' welfare and maximize shareholder's value. We provide a one stop solution and outsourcing center for the IT Infrastructure products & services, especially in hospital management system. Our customer is coming from various industries including telecommunication, banking & finance mostly from hospital and medical services area. Working hand-in-hand with our strategic partners and principals, we serve our clients with the depth of capabilities to deliver based on the business challenges for this various industries. With the high quality sales team and technical consultants, our aim is to have a long term mutual relationships, not only with the customers but also with our principals. Hospital Management System? Helpdesk and IT Professional Outsource?? No Problem!!

15 Our Valued Clients We have delivered a wide range of products and services solution to our clients. We serve our clients with the depth of capabilities to deliver based on the business challenges. Our combination of understanding user s needs, professional staffs, technological expertise and industrial knowledge will ensure business users to get benefit fast. We serve clients from various industries, such as : Healthcare industries Major telecommunication companies Government and private banking Financial services Government and state owned companies Energy resources and mining Education

16 PT Ellora Medicare (Citomedic) Graha Iskandarsyah 11th Floor Jl. Sultan Iskandarsyah Raya No. 66 C Kebayoran Baru, Jakarta Selatan, INDONESIA Phone , (Call Center) Fax [email protected] Website: