MORE PROFITABLE SALES STRATEGIES.
|
|
- Gyles Mitchell
- 8 years ago
- Views:
Transcription
1 1 MSXI SALES EXCELLENCE SOLUTIONS MORE PROFITABLE SALES STRATEGIES. fueled by challenge. powering success.sm
2 2 GLOBAL AUTOMOTIVE EXPERTISE. MSXI s Sales Excellence Solutions systematically optimize your sales strategy throughout the retail process at every opportunity. MAKE THE MOST OUT OF EVERY CUSTOMER INTERACTION As the leading global provider of integrated business solutions for the automotive industry, MSXI has the necessary experience and business process knowledge to align and implement sales excellence programs, processes and best practices in order to achieve improved, sustainable sales results. Our commitment to executional excellence and our proven history of technological innovation has distinguished us as a valuable partner to our clients. With more than 5,000 industry experts in 50 countries, a broad range of easy-to-integrate technology tools, and sales excellence programs currently active in more than 25,000 dealerships worldwide, we can seamlessly incorporate a sales excellence solution in any retail network. Customers essentially want the same things they always have: the right car, in the right place, at the right time, for the right price. Yet, the adoption of new technologies such as smart phones and social networks, have changed the way customers seek information and make buying decisions, and in turn, the salesperson s role. Today s salespeople do more than just price negotiating. They are also problem solvers, project managers and consultants who help customers navigate and personalize the many options offered in today s technologically advanced vehicles. A sales strategy focused on individual customer needs is therefore key to acquiring new customers and preserving current relationships and loyalty. MSXI s Sales Excellence Solutions identify inefficiencies within the actual sales process and systematically optimize your sales strategy throughout the retail process at every opportunity ranging from new and used car sales, to fleet, Certified Pre-Owned (CPO) and accessories sales. The pay off is increased dealership visits, higher conversion rates, a more effective sales force as well as sustainable customer satisfaction and loyalty.
3 3 OPTIMIZING SALES PROCESSES AT EVERY OPPORTUNITY. IMPROVING THE SALES EXPERIENCE In order to take full advantage of sales Car Delivery Muster Sales Qualified Leads opportunities, MSXI develops, optimizes and implements sales excellence strategies that help improve the overall performance throughout your retail network. Our comprehensive end-to-end sales solution goes beyond point-of-entry capabilities to generate significant long term value in terms of sales excellence and increased revenue. Contract Test Drives Qualified Offers Market intelligence has shown that customer loyalty and retention as well as brand differentiation are the primary forces shaping the customer experience. MSXI s unique ability to develop a KPI driven sales strategy based on a detailed assessment and including a robust benchmarking system ensures that dealers not only satisfy, but exceed customer expectations throughout the customer sand vehicle s life cycle.
4 4 FIVE REASONS WHY OEMS USE MSXI SALES EXCELLENCE SOLUTIONS. 1. OPTIMIZE THE SALES STRATEGY 2. INCREASE REVENUE AND PROFITABILITY 4. DELIVER A CONSISTENTLY HIGH ROI Just as selling one-size-fits-all cars is a thing of the past, MSXI recognizes that every one of our clients faces a unique set of challenges. Our Sales Excellence Solutions are therefore designed to maximize performance in every aspect of your sales strategy! Increasing sales volume and maximizing market effectiveness are top priorities for OEMs, NSCs and dealerships. MSXI helps you identify the most profitable, customer-differentiated offers, services and interactions. Our comprehensive sales strategies are designed to encourage repeat visits into your dealerships and to help you permanently augment your customer database for future use and valuable strategic insights. 3. IMPROVE THE RETAIL EXPERIENCE Our Sales Excellence Solutions deliver a measurable ROI. Our systems and methods continually evolve to reflect increasingly demanding customer expectations with improved sales processes and controls. Our solutions are measured by key performance indicators (KPIs) and their success is monitored by a professional program management system. 5. SYNERGIZE WITH BROADER MSXI SOLUTION A comprehensive, customer-centric sales strategy results in a seamless and unified brand experience for the automotive customer and a measurable increase in profitability for the OEM. By optimizing and realigning internal processes and engaging every single employee within the retail network into achieving a strong customer-centric focus, MSXI can help you ensure optimal dealer performance in addressing every customer with the relevant messages at the right time in the right places. MSX International offers integrated solutions which can be implemented as a cornerstone of a broader sales strategy or as a stand-alone solution locally, regionally, nationally or internationally.
5 5 THREE EXAMPLE MSXI SALES SOLUTIONS WITH A TRACK RECORD OF RAISING REVENUES. FLEET EXCELLENCE: GENERATE MORE VALUE IN DEALERSHIPS PRE-OWNED EXCELLENCE: CASH IN ON A ROBUST CPO STRATEGY ACCESSORIES EXCELLENCE: BENEFITS THAT EXCEED THE SUM OF THE PARTS Faced with decreasing potential in private sales and a growing fleet sales market, OEMs and dealers need to adopt a proactive, strategic approach in order to successfully position themselves against multi-brand lease companies and other competitors. MSXI Fleet Excellence Solutions supply you with a tactical program that generates additional volumes, fills the gap in fleet sales capabilities and ultimately drives revenue and profitability. Results are monitored on an ongoing basis and MSXI supports your staff with training programs and workshops that ensure your sales professionals are equipped with the best practices and most effective sales techniques. Additionally, our Fleet Excellence Solutions also are supported by our web-based tool, Sell IT, which significantly improves fleet sales lead conversion rates and marketing campaign ROI. Certified Pre-Owned (CPO) vehicles make up a growing percentage of today s total vehicle sales. In fact, CPO sales increased during the first half of 2012 by seven percent worldwide. They also represent a win-win situation for OEMs, dealers and customers alike. While customers value the peace of mind that comes from knowing CPO vehicles have the manufacturer s seal of approval, dealers benefit with an increased bottom line from higher sales and service revenue. OEMs profit from the better management, maintenance and improvement of residual values. And increased long-term customer loyalty as a result of warranty enrollments and service requirements for original OEM parts. An effective CPO business also keeps a quality fleet of popular models on the road, thereby raising brand awareness and attracting first-time customers. MSXI helps you take advantage of this opportunity with a successful dealer-driven, Pre-owned Excellence Solution that boosts CPO vehicle sales, maximizes inventory flow and increases gross profits including a positive impact on new car sales, while reducing operational costs. Accessory sales are an excellent way to boost profits on every vehicle sold or serviced. Our Accessories Excellence Solution is a comprehensive program tailored to optimize your retail networks and increase sales. After a detailed evaluation of your accessory sales strategy, including the structure and transparency of your product price structure, we identify efficiency gaps and use our extensive experience to provide you with the best solutions for your accessory sales business.the cornerstone of our Accessories Excellence Solution is customized product training focused on simplifying the accessory sales process, effective customer profiling and optimizing the customer buying experience throughout all sales channels. MSXI also provides your dealers with comprehensive sales and marketing support and a bonus system for sales leads. By implementing key process alignments, and tracking network performance using our technology tool Track IT, MSXI pushes accessory sales into the fast lane.
6 6 MSXI SALES EXCELLENCE SOLUTIONS: KEY BENEFITS. Focused training and staffing support, including certified on-site, or blended virtual training solutions, ensures that dealers and OEMs have the necessary information and skills to provide customers with more personalized offers, services and interactions Documentation of sales processes and customer data to improve consistency and the accuracy of sales forecasting A broad range of easy-to-integrate technology tools that make it possible to seamlessly implement our solutions in any retail network and benefit from superior monitoring features MSXI takes a systematic approach that intelligently combines data, expertise and best practices to help you achieve sustainable sales profitability and maximum market impact, while differentiating you in this competitive sales market. Our Sales Excellence Solutions include: Development of customer-centric sales methods that create and maintain customer loyalty and attract new customers into dealerships Creation of sales processes that leverage today s customer purchasing habits and modern technology and which properly qualify and prioritize opportunities To learn more about our broad portfolio of sales excellence solutions, please visit our website at
7 7 TRACK IT: SUPPORTING SALES EXCELLENCE. An easy-to-use interface provides quick access to all information related to process improvement programs and field activities in your retail network. Track IT is our powerful, web-based management tool that offers you easy, centralized steering of all process improvement programs and field activities in your retail network, including benchmarking and sharing of best practices. It helps pave the way from strategy to execution by: Driving field force management as well as generating web-based auditing and individual dealer s action plans Allowing you to compare dealer / market / consultant performance and to set up objectives based on KPIs. This maximizes the effects of your programs at minimal cost and allows a significant reduction of the number of audits and retrainings over the long term. Offering everyone in the program an online platform for sharing information and results Track IT can be operated as a stand-alone in any retail environment or as the cornerstone of a broader program including various MSXI Dealer Excellence Solutions. As a result, MSXI Dealer Excellence Solutions or your own improvement programs are easier to manage, fully scalable, and most importantly, calculable.
8 8 THE SOLUTIONS EXPERT FOR THE AUTOMOTIVE INDUSTRY. MSXI provides a broad range of solutions for all aspects of the automotive retail industry. Individual solutions can be adapted and / or combined to create the best possible answer to your business challenges. RETAIL NETWORK SOLUTIONS TECHNOLOGY & STRATEGIC CONSULTANCY Developing successful retail strategies TECHNICAL SOLUTIONS Providing Dealer Technical Exper se WARRANTY SOLUTIONS Reducing warranty costs DEALER SOLUTIONS Driving dealer performance $ TRAINING SOLUTIONS Driving employee performance MSXI TECHNOLOGY BASE MSXI ANALYTICS SOLUTIONS 11 / 2014 MSX International is a dedicated supplier of services to the automotive industry. With more than 75 years of experience and over 5,500 industry experts in 80 countries, we have a thorough understanding of local, national and international markets. We use our experience and expertise to provide business solutions that make your business more efficient. From consulting to outsourcing, regardless of whether you are an automotive / truck / motorcycle OEM, dealer, supplier or aftermarket service organization if it s automotive, we can help you make it better. fueled by challenge. powering success. sm CONTACT: CORPMARKETING@MSXI.COM
SALES EXCELLENCE ACROSS MULTIPLE MARKETS.
1 CASE STUDY MSXI SALES EXCELLENCE SALES EXCELLENCE ACROSS MULTIPLE MARKETS. fueled by challenge. powering success.sm 2 BRINGING YOUR SALES PROCESSES UP TO SPEED. MSXI was asked by a premium manufacturer
More informationACCELERATING ACCESSORY SALES PROFITS.
1 CASE STUDY MSXI ACCESSORY SALES EXCELLENCE SOLUTION ACCELERATING ACCESSORY SALES PROFITS. fueled by challenge. powering success. sm 2 TURNING ACCESSORIES INTO A COMPETITIVE ADVANTAGE. A global volume
More informationGENERATE REVENUES WITH AN EFFECTIVE PARTS WHOLESALE STRATEGY.
GENERATE REVENUES WITH AN EFFECTIVE PARTS WHOLESALE STRATEGY. fueled by challenge. powering success. sm 1,500 dealer programs in 27 markets Parts wholesale has the potential to significantly contribute
More informationMORE TRAFFIC FOR YOUR BUSINESS.
1 MSXI SERVICE LEAD MANAGEMENT MORE TRAFFIC FOR YOUR BUSINESS. fueled by challenge. powering success.sm 2 GLOBAL AUTOMOTIVE EXPERTISE. The MSXI Service Lead Management Solution assists OEMs, NSCs and dealerships
More informationTechnical Writing and Accounting Services by MSXI
1 MSXI TECHNICAL SOLUTIONS MORE EFFECTIVE SERVICE CAPABILITIES. fueled by challenge. powering success. sm 2 GLOBAL AUTOMOTIVE EXPERTISE. MSXI Technical Solutions give dealers the knowl edge to significantly
More informationVehicle Sales Management
Solution in Detail Automotive Executive Summary Contact Us Vehicle Sales Optimizing Your Wholesale Business Efficient Sales Collaborative Operation Faced with declining margins, automotive sales organizations
More informationOPTIMIZE SALES, SERVICE AND SATISFACTION WITH ORACLE DEALER MANAGEMENT
OPTIMIZE SALES, SERVICE AND SATISFACTION WITH ORACLE DEALER MANAGEMENT KEY FEATURES Manage leads, configure vehicles, prepare quotes, submit invoice and process orders Capture customer, vehicle and service
More informationBest-Run Dealer Business Management
Solution in Detail Automotive Executive Summary Contact Us Best-Run Dealer Business Next Generation of Retail Auto Dealers Auto Retail Transformation Customer Centricity Today s auto dealers consistently
More informationChina Grand Auto: Partnering with SAP on a State-of-the-Art Platform for a Multibrand Dealer Group
2015 SAP SE or an SAP affiliate company. All rights reserved. China Grand Auto: Partnering with SAP on a State-of-the-Art Platform for a Multibrand Dealer Group Company China Grand Automotive Services
More informationThe Smart Solution to Customer Relationship Management
Dealer Intelligence The Smart Solution to Customer Relationship Management Car dealerships are shifting gears with Dealer Intelligence (DI): Designed with extensive research, knowledge, and real experience
More informationDevelop Dealer Network
Develop Dealer Network Improve Dealer Performance Manage Leads Optimise Marketing Develop Dealer Network ABOUT Facilitation Plan your network with the market area information including location of dealerships.
More informationSAP CUSTOMER RELATIONSHIP MANAGEMENT. Solution Overview
Solution Overview SAP CUSTOMER RELATIONSHIP MANAGEMENT CUSTOMER RELATIONSHIP MANAGEMENT AS A BUSINESS STRATEGY IS CHANGING 2 With SAP CRM, we optimized our sales resources, reduced administrative costs,
More informationHOW TELEMATICS KEEPS CUSTOMERS IN THE LOYALTY LOOP
HOW TELEMATICS KEEPS CUSTOMERS IN THE LOYALTY LOOP INTEGRATING LOYALTY INTO EVERY INTERACTION It s no wonder that car owner satisfaction is up around 70%. 1 Over the last decade, vehicle reliability has
More informationDistinguished. Award-winning Products
Distinguished Award-winning Products 30+ Years Experience 800+ Live Call Specialists World-class Client Services Award-winning Software Award-winning Virtual BDC Over 1,200 Employees Nationwide GM-Level
More informationFive Things to Consider in an Enterprise CRM Evaluation. An Oracle White Paper July 2010
Five Things to Consider in an Enterprise CRM Evaluation An Oracle White Paper July 2010 Five Things to Consider in an Enterprise CRM Evaluation EXECUTIVE OVERVIEW When it comes to Customer Relationship
More information>50% THE POWER OF CUSTOMER DATA
6 THE POWER OF CUSTOMER DATA Retaining a customer and selling him the next car is at the heart of automotive sales. Customer value management designed for this purpose has cost a lot of money, created
More informationExperience a world where customer interactions just keep getting better.
Experience a world where customer interactions just keep getting better. NCR SERVICES Brochure Title Goes Here Proactive management, Sub-header / descriptionmaintenance goes here and support Experience
More informationDelivering superior automotive experiences
Delivering superior automotive experiences The leading UK provider of demonstration fleet management services A Magma Group Enterprise autoxp Background autoxp s core philosophy for over 20 years has been
More informationDistinguished. Award-winning Products
Distinguished Award-winning Products Dealers who want to turn their current customers into loyal, repeat business utilize GoldDigger data mining technology to target in-market opportunities with smart,
More informationDelivering superior automotive experiences
Delivering superior automotive experiences The leading UK provider of demonstration fleet management services A Magma Group Enterprise autoxp Background autoxp s core philosophy for over 20 years has been
More informationEuropean truck aftersales 2030
European truck aftersales 2030 Securing the most profitable business Study Munich, December 2015 Management summary Why react? Pressure points within the aftermarket environment for OEMs What to do? OEMs
More informationWhat you need from an Enterprise Grade CRM System. An Oracle White Paper November 2008
What you need from an Enterprise Grade CRM System An Oracle White Paper November 2008 What you need from an Enterprise Grade CRM System EXECUTIVE OVERVIEW When it comes to Customer Relationship Management
More informationThe Next Generation Dealer Management Solution designed to help you grow
The Next Generation Dealer Management Solution designed to help you grow The automotive retail industry is undergoing substantial changes worldwide. Businesses in the automotive retail landscape are increasingly
More informationINSERT COMPANY LOGO HERE
2013 2014 INSERT COMPANY LOGO HERE 20142013 Global North Customer American Experience SSL Certificate Management Customer Product Value Leadership Leadership Award Award Background and Company Performance
More informationTruck aftersales: Roadmap to excellence. Roland Berger Strategy Consultants GmbH Automotive Competence Center July. 2014
Truck aftersales: Roadmap to excellence Roland Berger Strategy Consultants GmbH Automotive Competence Center July. 2014 Executive summary In recent years, the importance of commercial vehicle aftersales
More informationThought Leadership Selling
Thought Leadership Selling How to execute sales programs that engage your customers and differentiate your sales experience with education, ideas and insights The Emergence of Thought Leadership as a Sales
More informationIBM Global Business Services Microsoft Dynamics CRM solutions from IBM
IBM Global Business Services Microsoft Dynamics CRM solutions from IBM Power your productivity 2 Microsoft Dynamics CRM solutions from IBM Highlights Win more deals by spending more time on selling and
More informationElegantJ BI. White Paper. Key Performance Indicators (KPI) A Critical Component of Enterprise Business Intelligence (BI)
ElegantJ BI White Paper Key Performance Indicators (KPI) A Critical Component of Enterprise Business Intelligence (BI) Integrated Business Intelligence and Reporting for Performance Management, Operational
More informationCurrent Challenges. Predictive Analytics: Answering the Age-Old Question, What Should We Do Next?
Predictive Analytics: Answering the Age-Old Question, What Should We Do Next? Current Challenges As organizations strive to meet today s most pressing challenges, they are increasingly shifting to data-driven
More informationContact Center TotalCare Enhanced Services
ASSESS. PLAN. OPTIMIZE. Contact Center TotalCare Enhanced Services The Exceptional Customer Experience Customers have more options than ever and retaining or losing valued business is often a click away.
More informationTraining Program Worldwide 2016 Management Training. August 2015. Global Training The finest automotive learning. Stand 08/2015 1
Training Program Worldwide 2016 August 2015 Global Training The finest automotive learning. Stand 08/2015 1 MANAGEMENT TRAINING 4 Newcomer 4 M0021Q Qualification Program for Junior Management Mercedes-Benz
More informationDigital Marketing Program FAQ
Digital Marketing Program FAQ About the Program Q: Why is Infiniti launching an authorized digital program for the retailer network? A: In today s automotive shopping environment, a consistent Infiniti
More informationTransforming Automotive Retail. : DEALERTRACK: the only connected SOLUTION driving the online to in-store convergence.
Transforming Automotive Retail : DEALERTRACK: the only connected SOLUTION driving the online to in-store convergence. Attract Engage Structure Transact Manage 1 2 3 4 5 Digital continues to reshape the
More informationGPS Solutions for Automotive Dealers
GPS Solutions for Automotive Dealers GoldStar GPS gives your Dealership THE EDGE. 78% of Dealers 78% of surveyed dealers reported that GPS devices allow them greater flexibility in their criteria for granting
More informationperspective Customer Relationship Management Solutions for effective Customer & Dealer Management Abstract
perspective Customer Relationship Management Solutions for effective Customer & Dealer Management Abstract Large numbers of OEMs / auto manufacturers are looking for integrated ways to manage their customers.
More informationRecruitment Process Outsourcing Methodology Statement
Recruitment Process Outsourcing Methodology Statement Contents An Overview... 3 Steps To Success The Components of an Outsourced Recruitment Process... 4 Why Use RPO?... 6 Why Consult Group?... 8 About
More informationFinancial Services. Capital Markets Day
Financial Services 2009 Capital Markets Day Big 5 2009 1 Pro-actively manage the impact of the recession to ensure sustained profitability 2 3 4 5 Secure efficient funding and execute on capital management
More informationCustomer Relationship Management: Tool or Philosophy?
Customer Relationship Management: Tool or Philosophy? A system cannot understand itself. The transformation requires a view from outside. - W. Edward Deming CRM a general perspective: A successful CRM
More informationSolution. A Crown Insite TM. Real Data. Real Savings. Fleet Maintenance Management System
A Crown Insite TM Solution Real Data Real Savings Fleet Maintenance Management System FleetSTATS : Tracking Costs for Real Savings It s Time You Tracked Your Success Most material handling professionals
More informationOracle Retail Customer Engagement Cloud Services
OR A C L E D A T A S H E E T Oracle Retail Customer Engagement Cloud Services Oracle Retail Customer Engagement Cloud Services is a suite of integrated cloud services designed to drive incremental revenue
More informationSolution. A Crown Insite TM. Real Data. Real Savings. Fleet Maintenance Management System
A Crown Insite TM Solution Real Data Real Savings Fleet Maintenance Management System FleetSTATS : Tracking Costs for Real Savings It s Time You Tracked Your Success Most material handling professionals
More informationAn Oracle White Paper October 2010. Siebel Financial Services Customer Relationship Management for Banking
An Oracle White Paper October 2010 Siebel Financial Services Customer Relationship Management for Banking Executive Overview Banks are in constant interaction with customers. A winning and proven strategy
More informationManagement Consulting Services kpmg.com.tr
KPMG TURKEY Management Consulting Services kpmg.com.tr KPMG Turkey provides world-class management consulting services Our Management Consulting team works with Board members, C-level executives and leaders
More informationCognos e-applications Fast Time to Success. Immediate Business Results.
Cognos e-applications Fast Time to Success. Immediate Business Results. www.cognos.com Cognos e-applications transform business-critical data into a readily available global view of our customers and our
More informationWinning the Retail Game
Winning the Retail Game Improving retail performance in an increasingly competitve automotive market With cut-throat competition characterizing stagnant automotive retail markets, high-performing dealer
More informationCUSTOMER CONTACT MANAGEMENT CENTER WWW.ELEAD-CRM.COM
CUSTOMER CONTACT MANAGEMENT CENTER WWW.ELEAD-CRM.COM About Us About Us Six of the top ten dealer groups have chosen to partner with the most intelligent and intuitive dealership software available in today
More informationCONTACT CENTER PERFORMANCE ASSURED
CONTACT CENTER PERFORMANCE ASSURED DELIVER CUSTOMER EXPERIENCE WITHOUT COMPROMISE envisioninc.com HISTORY OF INNOVATION It s terrific that these products are on one platform from a single vendor it has
More informationof interaction. Operate with Efficiency. Manage the Operation. Connect with Customers. Enhance with Mobility. For Table Service Restaurants
Experience a new world of interaction. Operate with Efficiency. Manage the Operation. Connect with Customers. Enhance with Mobility. For Table Service Restaurants 02 Experience a new world of interaction
More informationAutomotive CRM Shared Service Centres: Enabling Customer Dialogue
Automotive the way we see it Automotive CRM Shared Service Centres: Enabling Customer Dialogue A Smart Approach to Fast, Efficient and High Quality CRM Execution Under the guiding principle of profitable
More informationAnalytics Strategy Information Architecture Data Management Analytics Value and Governance Realization
1/22 As a part of Qlik Consulting, works with Customers to assist in shaping strategic elements related to analytics to ensure adoption and success throughout their analytics journey. Qlik Advisory 2/22
More informationAccenture Parts Optimization: Warranty Services Gaining Control Over Warranty Costs
Accenture Parts Optimization: Warranty Services Gaining Control Over Warranty Costs 2 Accenture Warranty Optimization Services: Gaining Control Over Warranty Costs The numbers are compelling: On average,
More informationREMAN. Microsoft Dynamics NAV for Reman from Level Seven
REMAN Microsoft Dynamics NAV for Reman from Level Seven EAT. SLEEP. REMAN. It s what we do. MICROSOFT DYNAMICS NAV FOR REMAN ERP software specifically designed for remanufacturing businesses. Off-the-shelf
More informationJohn Deere and you. You ll look good in green.
John Deere and you. You ll look good in green. 2 When you work with John Deere, we invest in our relationship with you a bond that is made to grow with you into the future. MORE THAN JUST IRON. Committed
More informationAutomotive Solution Brief for Dealer and Vehicle Management
4most Enterprise Manager powered by SAP Business One Automotive Solution Brief for Dealer and Vehicle Management Run your business the way you want to! Anywhere Anytime On Any Device In Real-Time All of
More informationGP Strategies Limited
GP Strategies Limited Custom Sales Solutions Andy Bendzak Business Development Director GP Strategies Limited Arden House, Hampton Court, Marsh Lane, Hampton in Arden, Solihull, West Midlands B92 0AJ Main
More informationMANAGING LEASE-END A GUIDE TO THE DEALER EXPERIENCE
MANAGING LEASE-END A GUIDE TO THE DEALER EXPERIENCE When they lease, you lead. At Kia Motors Finance, we look for ways to support the long-term success of your business. We believe offering a lease product
More informationSpireon LoanPlus CMS for Credit Unions: Help Your Members Reach Their Goals. And Build Their Credit.
Spireon LoanPlus CMS for Credit Unions: Help Your Members Reach Their Goals. And Build Their Credit. 78% of CMS Users Put More Members Behind the Wheel 78% of Collateral Management System users improved
More informationSpeed up your business
Speed up your business incadea is the leading provider of enterprise software solutions and services to the global automotive retail and wholesale market. With a proven industry focus and expertise, incadea
More informationLaptops on 4 wheels. New service processes for the automotive industry. Marko Weiße ProSTEP ivip Symposium 2006 26.04.2006
Laptops on 4 wheels New service processes for the automotive industry ProSTEP ivip Symposium 2006 26.04.2006 Todays independent electronic systems from different suppliers will be integrated in the future
More informationThe Starkey Hearing Alliance Do what. you do best. better
The Starkey Hearing Alliance Do what you do best better One call gets you everything you need to grow your practice Starkey hearing alliance Your success is our goal Starkey Hearing Alliance members have
More informationWWW.WIPRO.COM GETTING IT RIGHT. Trade Promotion Optimization
WWW.WIPRO.COM GETTING IT RIGHT Trade Promotion Optimization WIPRO CONSUMER GOODS DO BUSINESS BETTER PAINT THE TOWN YOUR BRAND COLOR So you have a great product or a great service and you just can t wait
More informationPowering Performance with Customer Intelligence. Are you ready to make Customer Intelligence your performance advantage to outpace the competition?
Powering Performance with Customer Intelligence Are you ready to make Customer Intelligence your performance advantage to outpace the competition? Frequently Asked Questions (FAQs) PNT Marketing Services
More informationr e y n o l d s a n d r e y n o l d s Reynolds Consulting Services
r e y n o l d s a n d r e y n o l d s Reynolds Consulting Services Reynolds Consulting Services Table of Contents Reynolds Consulting Services... 4 Sales and ebusiness Consulting... 6 CRM and BOC Consulting...
More informationHelping electronics and high-tech companies improve business performance through better service management and support
Helping electronics and high-tech companies improve business performance through better service management and support Accenture and Oracle Corporation help electronics and high-tech companies improve
More informationElegantJ BI. White Paper. Operational Business Intelligence (BI)
ElegantJ BI Simple. Smart. Strategic. ElegantJ BI White Paper Operational Business Intelligence (BI) Integrated Business Intelligence and Reporting for Performance Management, Operational Business Intelligence
More informationSurvey Says: Consumers Want Live Help
Session Abstracts Optimization Services Track Survey Says: Consumers Want Live Help October 22 nd, 11:00 am Eastern ATG recently surveyed more than 1,000 Internet users who research, apply for, and buy
More informationagility made possible
SOLUTION BRIEF CA IT Asset Manager how can I manage my asset lifecycle, maximize the value of my IT investments, and get a portfolio view of all my assets? agility made possible helps reduce costs, automate
More informationELEAD1ONE CRM. Live Demo Pros: Cons:
ELEAD1ONE CRM Live Demo Pros: Cons: Y Service CRM introduction power tool to market to customers Best in Class Call Center and Virtual BDC Clean UI to allow for greater user adoption and usage Mobile app
More informationFirst Data ISO Reseller Program. Build an independently operated business with outstanding long term income potential.
First Data ISO Reseller Program Build an independently operated business with outstanding long term income potential. First Data is an industry leader in providing payment solutions, working closely with
More informationCustomer Experience. Further excellence
Competence Development Compliance Customer Experience Further excellence Quality Sales Performance Sustainability Trust HOW CAN YOU CONTINUALLY ENHANCE CUSTOMER EXPERIENCE? DEALER NETWORK PERFORMANCE ASSESSMENTS
More informationWhat the Financial & Insurance Industries Can Learn from Retailers
What the Financial & Insurance Industries Can Learn from Retailers 1 Retailers have long understood that personalization is a strong business driver that helps them market to their customers with more
More informationINSERT COMPANY LOGO HERE
INSERT COMPANY LOGO HERE Frost & Sullivan 1 We Accelerate Growth Industry Challenges As cloud solutions and technologies evolve, enterprises continue to show interest in how the cloud can help them achieve
More informationCUSTOMER EXPERIENCE MANAGEMENT. enabled by. www.infonova.com
CUSTOMER EXPERIENCE MANAGEMENT enabled by www.infonova.com CEM TURN YOUR CUSTOMERS INTO FANS In the changing and highly competitive business environment of the Telecommunication and Digital Services marketplace,
More informationUnpacking Big Data: Analyzing Online Shopper Behavior Beyond the Last Click. A study conducted in partnership with Groove Auto Group
Unpacking Big Data: Analyzing Online Shopper Behavior Beyond the Last Click A study conducted in partnership with Groove Auto Group It doesn t matter how many people visit your website. What matters is
More informationCDK Digital Marketing Websites
CDK Digital Marketing Websites VW Digital Base Digital Core Audience Management (AMP) $950/mo* $1,650/mo* $2,889/mo* Multi-Device Website Platform Drag and Drop Content Management System Expansive Widget
More informationConverting More Online Shoppers to Sales
DEALIX RETAIL STRATEGY BRIEF: JULY 2008 Converting More Online Shoppers to Sales Leveraging recent findings from the R. L. Polk & Co. research study: Consumer Expectations for Internet Lead Marketing Table
More information6/10/2015. Chapter Nine Overview. Learning Outcomes. Opening Case: Twitter: A Social CRM Tool
Opening Case: Twitter: A Social CRM Tool McGraw-Hill-Ryerson 2015 The McGraw-Hill Companies, All Rights Reserved Chapter Nine Overview SECTION 9.1 CRM FUNDAMENTALS Introduction Using Information to Drive
More informationBEST PRACTICES RESEARCH
Frost & Sullivan 2015 1 "We Accelerate Growth" Contents Background and Company Performance... 3 Industry Challenges... 3 Customer Impact and Business Impact... 4 Conclusion... 6 Significance of Customer
More informationSUSTAINING COMPETITIVE DIFFERENTIATION
SUSTAINING COMPETITIVE DIFFERENTIATION Maintaining a competitive edge in customer experience requires proactive vigilance and the ability to take quick, effective, and unified action E M C P e r s pec
More informationTurn Your Business Vision into Reality with Microsoft Dynamics NAV
Turn Your Business Vision into Reality with Microsoft Dynamics NAV You have worked hard to build a vision for your business. With Microsoft Dynamics NAV, you can turn that vision into reality with a solution
More informationBMW Group Corporate and Governmental Affairs
BMW Group Corporate and Governmental Affairs Media Information 18 March 2009 - Check against delivery - Statement by Dr. Friedrich Eichiner Member of the Board of Management of BMW AG, Finance Annual Accounts
More informationViewpoint. Every moment matters. Transforming the automotive consumer experience
Viewpoint Every moment matters Transforming the automotive consumer experience Table of contents 1 Adapt to cultural change 3 Transform to the changing landscape 4 Map the moments 5 Turn to an engagement
More informationConnected Product Maturity Model
White Paper Connected Product Maturity Model Achieve Innovation with Connected Capabilities What is M2M-ize? To M2Mize means to optimize business processes using machine data often accomplished by feeding
More informationSonata Managed Application Lifecycle Services
Sonata Managed Application Lifecycle Services Leveraging IT to Deliver Growth-Centric Business Transformation Make IT an Enabler of Your Business with the Right Partner In today s complex and ever-changing
More informationA CHASE PAYMENTECH WHITEPAPER. Building customer loyalty in a multi-channel world Creating an optimised approach for e-tailers
A CHASE PAYMENTECH WHITEPAPER Building customer loyalty in a multi-channel world Creating an optimised approach for e-tailers Table Of Contents Changing shopping habits... 3 The multi-channel journey...
More informationOracle Buys Eloqua. Adds Leading Modern Marketing Platform to the Oracle Cloud to Help Companies Deliver Exceptional Customer Experiences
Oracle Buys Eloqua Adds Leading Modern Marketing Platform to the Oracle Cloud to Help Companies Deliver Exceptional Customer Experiences February 8, 2013 1 Cautionary Statement Regarding Forward-Looking
More informationAutomate Processes from Terminal to End Consumer and Manage Retail Fuels Business
SAP Solution in Detail SAP for Oil & Gas Secondary Distribution and Fuels Retailing Automate Processes from Terminal to End Consumer and Manage Retail Fuels Business Table of Contents 3 Quick Facts 4 Automate
More informationSYLLABUS. B.B.A. V SEM Subject Customer Relationship Management
SYLLABUS B.B.A. V SEM Subject Customer Relationship Management UNIT I Introduction to CRM: Definition and concepts of CRM, Components of CRM, Understanding the goal of CRM and Customer Touch Points. UNIT
More informationThree proven methods to achieve a higher ROI from data mining
IBM SPSS Modeler Three proven methods to achieve a higher ROI from data mining Take your business results to the next level Highlights: Incorporate additional types of data in your predictive models By
More informationPerfect Customer Relationship Management (CRM) System
Al-Andalus Software Development & Technology Co. Perfect Customer Relationship Management (CRM) System Product Overview Overview Perfect Customer Relationship Management (CRM) System empowers your sales,
More informationABOUT US WHO WE ARE. Helping you succeed against the odds...
ACCURACY DELIVERED ABOUT US WHO WE ARE BizAcuity is a fast growing Business intelligence strategy company, providing reliable, scalable and cost effective consultancy and services to clients across the
More informationUsing Video to Gain a Competitive Advantage: A Business Strategy for Mid-Market Companies
Using Video to Gain a Competitive Advantage: A Business Strategy for Mid-Market Companies Buying a new, or even a used, car is a significant investment for many consumers. Today, most car dealers offer
More informationAt the Heart of Connected Manufacturing
www.niit-tech.com At the Heart of Connected Manufacturing Transforming Manufacturing Operations to Drive Agility and Profitability The success of the new manufacturing network hinges on the agility of
More informationFrom Brick to Click: E-Commerce Trends in Industrial Manufacturing
Cognizant White Paper From Brick to Click: E-Commerce Trends in Industrial Manufacturing The Internet s large-scale global penetration has spawned an increasingly large number of technology- and Web-savvy
More informationENTERPRISE MANAGEMENT AND SUPPORT IN THE AUTOMOTIVE INDUSTRY
ENTERPRISE MANAGEMENT AND SUPPORT IN THE AUTOMOTIVE INDUSTRY The Automotive Industry Businesses in the automotive industry face increasing pressures to improve efficiency, reduce costs, and quickly identify
More informationMERCHANDISING OPTIMIZATION DRIVING SALES AND LOWERING COSTS
MERCHANDISING OPTIMIZATION DRIVING SALES AND LOWERING COSTS Better Merchandising Procurement and Sourcing Supply Chain Management Toronto Montreal Chicago 90 Richmond Street E., Suite 100 600 de Maisonneuve
More informationBMW AUTOMOTIVE FINANCE CHINA
BMW Automotive Finance China BMW AUTOMOTIVE FINANCE CHINA UWE STADTLER, MANAGING DIRECTOR & CEO Segment Financial Services BMW GROUP FINANCIAL SERVICES AN ESSENTIAL PART OF OUR VALUE CHAIN. BMW Group the
More informationAmadeus Cars Technology Solutions. Cars. Love cars. & love Amadeus
Amadeus Cars Technology Solutions Cars Love cars & love Amadeus Love cars, love Amadeus & seize new opportunities We re passionate about cars and we re passionate about you. Working together, we can build
More informationHow To Work For An Audi Of America
2015 Role Descriptions PROGRAM REQUIREMENTS: BACHELOR S OR MASTER S DEGREE, GRADUATING BETWEEN THE FALL 2014 AND SPRING 2015 MINIMUM GPA OF 3.5 HIGHLY SKILLED AT MICROSOFT OFFICE APPLICATIONS ABREAST OF
More informationTop 5 Transformative Analytics Applications in Retail
Top 5 Transformative Analytics Applications in Retail Learn how you can boost your bottom line and acquire engaged, happy customers with actionable insight from the world s most comprehensive analytics
More information