Systems Administratr-FinanceOne Psitin Number: 03146 APS Level 5 Financial Services Sectin Crprate Services Branch Onging Vacancy Full Time Canberra $60,594 t $65,411 plus superannuatin Cntact Officer Chris Merner, Prject & Systems Accuntant n (02) 6275 0043 Clsing Date 21 January 2010 at 11.00pm Submitting Yur Applicatin Shrt listing fr Cmcare jbs will be based upn the fllwing infrmatin. 1. Fr this recruitment prcess we will be utilising an nline applicatin prcess. T apply visit the belw link. 2. Cmplete the nline Applicatin Cver Sheet including current referee cntact details. 3. Cmbine yur statement addressing the selectin criteria and yur resume utlining yur wrk histry, relevant qualificatins and training int ne dcument. 4. APPLY using an nline applicatin prcess: https://careers.cmcare.gv.au/psitins/2009_6691_03146.html 1
ABOUT THE CORPORATE SERVICES BRANCH The Crprate Services Branch prvides a brad range f advice, services and supprt t the rganisatin. It takes a lead rle in ensuring that Cmcare meets its crprate respnsibilities as well as wrking with ther Branches t enable the achievement f cre business bjectives. The key pririties f the Branch are t: 1. Imprve the prcesses and prcedures that are fundamental t the smth peratin f Cmcare s cre business, ensuring they are cmprehensive and cmplete and include supprting dcumentatin and training. 2. Instil a strng sense f pride and a service delivery apprach in ur emplyees by ensuring they have rewarding and fulfilling rles and access t the necessary infrmatin, tls and develpment that enables them t perfrm their jbs effectively. The Crprate Services Branch is structured int six sectins: Financial Services Human Resurces Prperty and Services Infrmatin Systems IT Business Engagement and Slutins Gvernance and Strategic Planning OVERVIEW OF THE FINANCIAL SERVICES SECTION The psitin is lcated in the Financial Services Sectin which is led by the Chief Financial Officer (CFO) and prvides high quality client fcused financial services t Cmcare. The Financial Services Sectin has apprximately 40 staff and cmprises three teams: Financial Services Team; Central Prcurement Team; and Benefits Prcessing Team. The Financial Services Sectin (FSS) is a critical partner in the delivery f custmer fcused services t Cmcare. Delivery f effective budgeting, csting and pricing f services, prvisin f user friendly and up t date financial infrmatin t the business and maintenance f a streamlined and effective business prcess are the key utcme areas. FSS is als assisting the business in ensuring that Cmcare is using mdern, innvative, effective and efficient accunting and business prcesses t deliver services. Cmcare is highly dependent n a rbust financial management framewrk t meet rganisatinal bjectives. With annual expenditure in excess f $300 millin and utstanding liabilities f apprximately $2.2 billin, Cmcare is cnsidered by the Department f Finance and Deregulatin (DFD) t be a material agency and cnsequently is required t cmply with specific budget develpment and financial reprting requirements. 2
OVERVIEW OF THE ROLE: As the Systems Administratr FinanceOne yu will be required t ensure that FinanceOne, the financial management infrmatin system (FMIS), effectively supprts Cmcare s financial prcesses n a cntinuus basis. In additin t this, yu will als be invlved in the further develpment f the system as pprtunities are identified. PRIMARY RESPONSIBILITIES (DUTY STATEMENT): 1. Ensure that the system is functining crrectly n a daily basis and undertake regular system administratin activities. 2. Investigate and reslve technical issues which arise in the peratin f the system. 3. Re-cnfigure the system where necessary t supprt changes in business prcesses. 4. Prviding help desk supprt fr FinanceOne users and in particular prvide clse supprt t pwer users in the Financial Services Sectin. 5. Liaise with bth the FinanceOne Supprt Desk (external) and the Infrmatin Systems Sectin (internal) t reslve mre cmplex system issues. 6. Cnduct user training in the varius mdules f the system 7. Assist in undertaking prjects which enhance the functinality f the system. 8. Actively develp and maintain wrking relatinships acrss the rganisatin which supprt the effective peratin f FinanceOne. 9. Obtain and maintain a security clearance t Prtected Level. 10. Cmmit t, prmte and mdel the APS Values and APS Cde f Cnduct. 11. Participate in crprate learning and develpment activities. QUALIFICATIONS AND EXPERIENCE: Desirable: Gd wrking knwledge f the FinanceOne system. SPECIFIC CONDITIONS OF EMPLOYMENT: 1. 6 mnths prbatinary perid 2. Australian Citizenship 3. Security Clearance (Restricted and In-Cnfidence) and Character Clearance (Plice Recrds Check) 4. Health Assessment 3
Fr infrmatin n cnditins f emplyment, please refer t ur website http://www.cmcare.gv.au/careers/wrking_at_cmcare KEY RELATIONSHIPS: The Systems Administratr FinanceOne wrks directly t the Prject & Systems Accuntant (Executive Level 1) and will build and cultivate strng relatinships with a wide range f stakehlders in rder t prvide high quality services t ur clients. Internal: Finance One users Infrmatin Systems Sectin (ISS) External: Technlgy One (FinanceOne vendr) THE SELECTION PROCESS: Cmcare uses merit in ur cmpetitive selectin prcess. The standard prcess invlves assessing a persn against the selectin criteria fr the relevant psitin. Cmcare s prcesses are likely t take apprximately eight weeks fr shrt listing, interviewing, reference checking and ffers t be made. HOW TO ADDRESS THE SELECTION CRITERIA: The selectin criteria describe the capabilities, skills and knwledge required t achieve the utcmes f the rle. Yur Statement f Claims against the selectin criteria is yur pprtunity t demnstrate yur cmpetency t the selectin panel, and is the mst imprtant factr in determining whether yur applicatin will be shrtlisted fr further cnsideratin. It is recmmended that yu frame yur Statement f Claims against the selectin criteria in the cntext f the primary respnsibilities f the rle and the qualificatins and/r experience identified as a requirement fr the psitin. It is imprtant that yu demnstrate hw yu will be f value t the jb and the rganisatin. Make sure yu adequately address each selectin criterin and prvide evidence f yur suitability. D nt simply state that yu meet the requirements f the selectin criteria. Give examples frm yur current r past rle(s) which demnstrate hw yu meet the criterin. Utilising the STAR Apprach will assist yu respnding t the selectin criteria. The STAR Apprach is ne way f presenting infrmatin against selectin criteria. Fr each criteria think abut the fllwing and use these pints t frm sentences: Situatin: Set the cntext by describing the circumstance whether yu used the skills r qualities and gained the experience. 4
Task: Apprach: What was yur rle? What did yu d and hw did yu d it? Result: What did yu achieve? What was the end result and hw des it relate t the jb yu are applying fr? Fr mre infrmatin n hw t apply fr jbs in the Australian Public Service please g t http://www.apsc.gv.au/publicatins07/crackingthecde.htm SELECTION CRITERIA: The fllwing selectin criteria are based n Integrated Leadership System http://www.apsc.gv.au/ils/index.html and Cmcare s Capability Framewrk. 1. Jb Specific/Technical Demnstrated ability t undertake a technical rle as a FMIS administratr preferably with experience f the FinanceOne system; and An understanding f FMIS and the cre prcesses they supprt including Accunts Payable, Accunts Receivable and General Ledger. 2. Shapes strategic thinking Ability t assist in prjects which enhance the functinality f FinanceOne t further supprt Cmcare s business prcesses; and Understands and supprts Cmcare s cre business and bjectives 3. Achieves results Demnstrates gd prblem slving skills in reslving technical issues and able t wrk clsely with specialists t slve issues that are f a mre cmplex nature. Wrks within agreed pririties and wrks independently n rutine tasks; and Self rganised and takes persnal respnsibility fr accurate cmpletin f wrk. 4. Cultivates prductive wrking relatinships Builds and sustains psitive relatinships with clleagues and custmers. Able t run basic instructinal training sessins fr small grups f staff. Wrks flexibly in a team envirnment. 5. Exemplifies persnal drive and integrity Cnsistently delivers sustained effrt and hard wrk t achieve utcmes. Willingness t accept respnsibility and accuntability. 5
Cmmitment t and ability t mdel behaviurs required by the APS Values, APS Cde f Cnduct and the Cmcare Leadership Values. Manage wn nging learning and develpment. 6. Cmmunicates with influence Cmmunicate clearly, verbally and in writing; Negtiate effectively with a range f internal and external stakehlders. Reslve cnflicts skilfully. COMCARE S VISION: Cmcare s visin is t achieve Australia s Safest Wrkplaces ACHIEVING OUR VISION: Wrk in partnership with ur custmers t reduce the human and financial csts f wrkplace injuries and disease in the jurisdictin. WHAT WE DO: Wrk with the Safety, Rehabilitatin and Cmpensatin Cmmissin t ensure the effective peratin f the Cmcare scheme. It achieves this thrugh the regulatin f:» Occupatinal health and safety under the Occupatinal Health and Safety Act 1991; and» Rehabilitatin and cmpensatin under the Safety, Rehabilitatin and Cmpensatin Act 1988 Manage wrkers cmpensatin claims f Australian gvernment and ACT gvernment emplyees. Manage the cmmn law asbests claims f the Australian gvernment. Prvide secretariat, plicy and legislative supprt t the Seafarers Safety, Rehabilitatin and Cmpensatin Authrity (Seacare). COMCARE STRUCTURE: The Chief Executive Officer f Cmcare is Paul O Cnnr. He is assisted in the strategic leadership f the agency by the Deputy CEO, five General Managers and the psitin f General Cunsel. Cmcare is structured arund the fllwing Branches: Claims Services Preventin & Rehabilitatin Assurance Research & Plicy Legal Services Crprate Services 6
Cmcare has sme 570 staff lcated in Canberra and all states, except Tasmania. It undertakes assurance and cmpliance activities ut f all its ffices. Additinally, Cmcare undertakes educatin and preventin assistance and injury management services in its Canberra head ffice and in its Melburne ffice. Cmcare has an annual recurrent budget in excess f $300 millin and manages utstanding wrkers cmpensatin claims liabilities f apprpriately $2.5 billin. COMCARE EMPLOYEES ARE GUIDED BY THE FOLLOWING THEMES: partnerships based n infrmed trust and hw we re wrking with ur partners accuntability we are held t accunt fr ur decisins. We need t be able t explain ur decisins; ur wrk must be sustainable thrugh a system f appeals engagement we want t wrk in Cmcare authenticity we bring urselves t wrk empathy we understand what ur partners think and feel. T d ur jb well we must be able t walk in their shes cnsultatin we invlve thers in ur decisins because what we d impacts n thers. We bserve prcedural fairness and recgnise the value f cmmunicatins skills decisiveness we need t d what needs t be dne and when it needs t be dne. Hw we plan t engage with ur mistakes is imprtant. COMCARE LEADERSHIP VALUES: Displaying energy and enthusiasm fr Cmcare and its gals Champining the interests f Cmcare as a whle Playing the issue nt the persn Identifying and reslving issues cnstructively. Being cmmitted t an pen and trusting wrkplace Setting a high pririty t peple management Supprting my clleagues Prviding strng encuragement and cnstructive feedback n perfrmance and career develpment Acting as a cach and mentr t thse wh value my experience Taking persnal respnsibility fr sharing infrmatin. Challenging the way we d ur business (why and hw) Being pen t new infrmatin and ideas Encuraging a diversity f perspectives Suggesting ways f imprving hw things are dne Sensibly managing and taking risks - learning frm unsatisfactry utcmes Keeping n learning. 7
AUSTRALIAN PUBLIC SERVICE VALUES: The APS is aplitical, perfrming its functins in an impartial and prfessinal manner. The APS is a public service in which emplyment decisins are based n merit. The APS prvides a wrkplace that is free frm discriminatin and recgnises and utilises the diversity f the Australian cmmunity it serves. The APS has the highest ethical standards. The APS is penly accuntable fr its actins, within the framewrk f Ministerial respnsibility t the gvernment, the Parliament and the Australian public. The APS is respnsive t the Gvernment in prviding frank, hnest, cmprehensive, accurate and timely advice and in implementing the gvernment s plicies and prgrams. The APS delivers services fairly, effectively, impartially and curteusly t the Australian public and is sensitive t the diversity f the Australian public. The APS has leadership f the highest quality. The APS establishes wrkplace relatins that value cmmunicatin, cnsultatin, cperatin and input frm emplyees n matters that affect their wrkplace. The APS prvides a fair, flexible, safe and rewarding wrkplace. The APS fcuses n achieving results and managing perfrmance. The APS prmtes equity in emplyment. The APS prvides a reasnable pprtunity t all eligible members f the cmmunity t apply fr APS emplyment. The APS is a career-based service t enhance the effectiveness and chesin f Australian s demcratic system f gvernment. The APS prvides a fair system f review f decisins taken in respect f APS emplyees. AUSTRALIAN PUBLIC SERVICE CODE OF CONDUCT: An APS emplyee must behave hnestly and with integrity in the curse f APS emplyment An APS emplyee must act with care and diligence in the curse f APS emplyment An APS emplyee, when acting in the curse f APS emplyment, must treat everyne with respect and curtesy, and withut harassment. An APS emplyee, when acting in the curse f APS emplyment, must cmply with all applicable Australian laws. Fr this purpse, Australian law means any Act r an instrument made under an Act r any law f a State r Territry, including any instrument made under such law. An APS emplyee must cmply with any lawful and reasnable directin given by smene in the emplyee s Agency wh has authrity t give the directin. An APS emplyee must maintain apprpriate cnfidentiality abut dealings that the emplyee has with any Minister r Minister s member f staff. An APS emplyee must disclse, and take reasnable steps t avid, any cnflict f interest (real r apparent) in cnnectin with APS emplyment. An APS emplyee must nt prvide false r misleading infrmatin in respnse t a request fr infrmatin that is made fr fficial purpses in cnnectin with the emplyee s APS emplyment. An APS emplyee must nt make imprper use f inside infrmatin r the emplyee s duties, status, pwer r authrity in rder t gain, r seek t gain, a benefit r advantage fr the emplyee r fr ay ther persn. An APS emplyee must at all times behave in a way that uphlds the APS Values and the integrity and gd reputatin f the APS. An APS emplyee n duty verseas must at all times behave in a way that uphlds the gd reputatin f Australia. An APS emplyee must cmply with any ther cnduct requirement that is prescribed by the regulatins. 8
EMPLOYER VALUE PROPOSITION: Cmcare has established an Emplyee Value Prpsitin. As an emplyer, Cmcare is cmmitted t prviding with: 9