SERV9999 Tourism and Event Management: Sustaining the Attraction of Australia Global Education Global Networks Global Opportunities UNSW Study Abroad Summer School 2012 15 June - 19 July
UNSW Study Abroad The University of New South Wales Sydney NSW 2052 Australia Phone: +61 2 9385 3179 Fax: +61 2 9385 1265 Email: studyabroad@unsw.edu.au CRICOS Provider No. 00098G
Contents Course Syllabus Assessment Textbooks Course Information Location Program length Program fee Summary of Course Itinerary Darwin and Kakadu Melbourne Sydney Gold Coast Cairns Cultural and Social Activities Contact Details 2 3 3 4 4 5 5 6 6 7 7 8 8 9 10
Course Syllabus Course Syllabus Course Code: SERV 9999 The course is coordinated by UNSW s Tourism and Hospitality Management Unit at the Australian School of Business. The course comprises lectures, industry case studies and presentations, field excursions and travel throughout some of the most prominent and diverse tourist destinations in Australia. At these locations students come face-to-face with tourism and event management issues facing public and private organisations across the broad spectrum of sectors in the tourism industry. The combination of theory and real-life tourism and event management case studies provides students with a uniquely engaging and enriching way of learning how Australia is addressing the challenge of sustainability, within the context of tourism and event management. Through field trips to businesses and key attractions at the various geographic locations, students experience first-hand the behind-the-scenes operations necessary for orchestrating the great tourist theme park which is Australia. Additionally, students will gain key insights into how the Australian tourism industry is preparing to sustain itself in an increasingly competitive world tourism market. The interdisciplinary approach utilised throughout the course, incorporating marketing, business and event management, sociology and psychology aims to equip students with the knowledge and skills that can be used in a range of industries and future careers. Today tourism is the world s largest industry and its biggest employer. The significance of tourism to the Asia Pacific region and in particular Australia is in line with this trend. From small beginnings a mere twenty years ago, tourism is now Australia s largest revenue earner and, according to independent research (Tourism NSW), is America s most desirable destination. Australia has been described as the world s greatest tourist playground offering the most exciting and diverse range of experiences imaginable. Students participating in this course visit many of its stunning natural, cultural and man-made attractions. In doing so, they will discover the marketing and management techniques that have been used to create such impressive tourism growth, whilst conserving the natural and built heritage environments credited with attracting tourists in the first place. Page 2 Tourism and Event Management: Sustaining the Attraction of Australia
Assessment Group presentation 20% Experience Journal 35% Field trip report 15% Final Exam 30% As this is a course of the University of New South Wales, assessments will be marked in accordance with the Australian marking scheme: Fail <50% Pass 50-64% Credit 65-74% Distinction 75-84% High Distinction 85-100% As with any other Australian university course, students who do not participate in essential activities (field trips, assessments and exam) will fail, as will those who do not perform at university standard. An overall mark of 50% or better is required to pass this course. Textbooks The following textbook will be provided to students on arrival in Australia and lent free of charge for the duration of the program. If they wish, students will be able to buy the text from UNSW Study Abroad at a reduced cost on completion of the program. Hall, C M. (2003) Introduction to Tourism Dimensions and Issues 4 th Edition, Pearson Education, Australia. Tourism and Event Management: Sustaining the Attraction of Australia page 3
Course Information Course Information Tourism and Event Management: Sustaining the Attraction of Australia is one of six programs that make up the UNSW Study Abroad Summer School in 2012. Each program has approximately 20-30 participants and all travel a similar itinerary within Australia. Generally, all groups will be staying at the same destination at approximately the same time, however, programs will break up into their individual groups for classes and field excursions. Location The program commences in Darwin, in the north of Australia. Here learning will focus on nature-based recreation and tourism impacts and visitor management strategies. Lectures, guest speakers and case studies will be complemented by visits to local attractions, including an unforgettable three-day camping expedition into Kakadu, Australia s largest World Heritage-listed National Park. Students will experience its spectacular scenery of vibrant wetlands, beautiful waterfalls, incredible bird life, reptiles and saltwater crocodiles. The area also boasts the longest continuous surviving human culture and rock art in the world, that of the traditional owners of the land - the Aboriginal people. From Darwin, students will journey to Melbourne, Australia s second largest city and the sporting and cultural capital of Australia. Here students will visit the recently developed tourist sites of Federation square and South Bank and develop an understanding of the attraction of Australian cities on which to base latter comparisons. At the end of week two, the program moves to Sydney where students will be based at UNSW. Described by the American Travel and Leisure Magazine as the best city in the world, Sydney has something exciting for everyone. Set around a magnificent harbour are such world-famous icons as the Sydney Harbour Bridge and an Opera House which has been awarded the building of the 20 th century by the Guggenheim Institute. Classes will draw on Sydney s built attractions as references, such as the historical Rocks area, and field trips with access to senior management will complement these studies and ensure that your behind-the-scenes experience is continued. A visit to Olympic Park will focus on the event-management capabilities responsible for the 2000 Sydney Olympics and the legacy of infrastructure that remains today. After Sydney, students will travel to the Gold Coast, the theme park capital of Australia, where excursions will complement studies in theme park management and resort development. From the Gold Coast, Cairns will be the last stop of the program. Here studies will move from man-made to the natural attractions of tropical North Queensland, which include the superb Daintree rainforest and the World Heritage-listed Great Barrier Reef. The facilities there will be used to reference the examination of nature-based and activities based recreation and sustainable tourism. Page 4 Tourism and Event Management: Sustaining the Attraction of Australia
Course Information Program length The course consists of seventy-five hours of class contact time over five weeks, and is comprised of lectures, industry case studies, workshops, industry presentations and field excursions. The program is valued at the equivalent of 6 units of credit at UNSW; and is the international equivalent of 6 or 8 units of credit, subject to home institution policy. Program fee The program fee includes: Tuition all accommodation all meals in Kakadu National Park breakfast in Melbourne breakfast and lunch in Sydney breakfast in the Gold Coast and in Cairns final dinner in Cairns all excursion travel and entry fees orientation program airport shuttle services UNSW student card (allowing access to all UNSW facilities) Internet dongle. Other meals and airfares are not included in the program fee. Tourism and Event Management: Sustaining the Attraction of Australia page 5
Summary of Course Itinerary Summary of Course Itinerary Darwin and Kakadu Date Time Activity Wednesday 13 June 11.20pm Depart Los Angeles on QF16 to Brisbane Friday 15 June 6.10am Arrive Brisbane 9.15am 12.55pm 3.00pm - 4.00pm 4.30pm - 6.00pm 6.00pm - 7.30pm Depart Brisbane on QF824 to Darwin (from Domestic Airport) Arrive Darwin Met at Darwin International Airport by UNSW Summer School staff and taken to accommodation Staying at: Melaleuca on Mitchell Backpacker 52 Mitchell St Darwin, NT 0801 Australia Ph: +61 8 8941 7800 Fax: + 61 8 8941 7900 Collect course materials Orientation and introduction of academic staff Welcome Reception Saturday 16 June 1.00pm - 4.00pm Lecture: Introduction to Tourism Lecture: The Tourism System Sunday 17 June 1.00pm - 4.00pm Lecture: Introduction to the Kakadu Field Trip Evening Activity Mindil beach markets Monday 18 June Wednesday 20 June Three Day Field Trip to Kakadu National Park Thursday 21 June 1.00pm - 4.00pm Lecture: Introduction to Event Management and Tourism Lecture: Impacts of Event Tourism Friday 22 June 1.00pm - 4.00pm Lecture: Special Interest Tourism Visit Northern Territory Museum and Art Gallery Saturday 23 June 1.00pm - 4.00pm Lecture: The Environmental Impacts of Tourism Sunday 24 June 12.45pm Depart Darwin on QF839 for Melbourne Page 6 Tourism and Event Management: Sustaining the Attraction of Australia
Summary of Course Itinerary Melbourne Date Time Activity Sunday 24 June 5.15pm Arrive Melbourne Staying at: Nomads Melbourne 198 A beckett St Melbourne Ph: +61 3 9328 4383 Monday 25 June 11.00am - 12.00pm Field Trip: Rod Laver Arena 2.30pm - 3.30pm Tuesday 26 June All Day Field Trip: Phillip Island Wednesday 27 June 1.00pm QF434 Depart for Sydney Sydney Field Trip: Melbourne Convention and Exhibition Centre Wednesday 27 June 2.25pm Arrive Sydney and settle into UNSW dorms Thursday 28 June AM Campus tour and UNSW student ID s 1.00pm - 4.00pm Lecture: Tourism Marketing Friday 29 June 1.00pm - 4.00pm Lecture: Understanding Tourism Demand Saturday 30 June - Sunday 1 July Lecture: Introduction to Tourism in Sydney Free Days Monday 2 July 1.00pm - 4.00pm Lecture: Tourism Destination and Development Tuesday 3 July 9.00am - 12.00pm Lecture: Tourist Attractions PM Wednesday 4 July 1.00pm - 4.00pm Lecture: Urban Tourism Field Trip: Visit The Rocks (Historic Area of Sydney) Thursday 5 July 1.00pm - 4.00pm Lecture: Destination Marketing and DMO s PM Field Trip: North Head Quarantine Station Friday 6 July 1.00pm - 4.00pm Lecture: Marketing Australian Tourism Saturday 7 July - Sunday 8 July Lecture: Australian Rural Tourism Free days Monday 9 July 1.00pm - 4.00pm Lecture: Festivals and Events Lecture: The Future of Tourism in Australia Tuesday 10 July 1.00pm - 4.00pm Lecture: Social and Economic Dimensions of Sustainable Tourism 1.00pm - 4.00pm Field Trip: TBA Wednesday 11 July 1.00pm - 4.00pm Lecture: Topic TBC Thursday 12 July TBA Depart Sydney to Gold Coast Tourism and Event Management: Sustaining the Attraction of Australia page 7
Summary of Course Itinerary Gold Coast Date Time Activity Thursday 12 July TBA Arrive Gold Coast PM Field Trip: Pallazzo Versace Visit Friday 13 July All day Field Trip: TBA Saturday 14 July 7.30am Depart Surfers Paradise by bus for Brisbane 9.45am Depart Brisbane on QF 782 to Cairns Cairns Date Time Activity Saturday 14 July 12.10pm Arrive Cairns Sunday 15 July Monday 16 July Tuesday 17 July Wednesday 18 July 12.30-2.00pm 7.00pm Staying at: Rydges Esplanade Resort Cnr The Esplanade and Kerwin Street, Cairns Queensland 4870 Phone: +61 7 4044 9000 Fax: +61 7 4044 9001 Lecture: Course Review Final Exam End of Program Dinner Relax in Cairns Optional trips to Great Barrier Reef diving/snorkelling, white water rafting, bungy jumping and skydiving. Thursday 19 July 5.30am Depart Cairns on QF 799 to Brisbane (from International Airport) 10.55am Depart Brisbane on QF 15 for Los Angeles (ETA 7am, July 19 th ) Note: Both this itinerary and accommodation are subject to change Page 8 Tourism and Event Management: Sustaining the Attraction of Australia
Cultural and Social Activities Cultural and Social Activities During your stay in Australia, UNSW Study Abroad will be coordinating a range of cultural and social activities for you to do in your free time. These are optional. UNSW Study Abroad offers all activities at cost price. Students will be given the opportunity to sign up for these activities upon arrival in Darwin and again in Cairns. Below is a list of some of the activities that may be offered. Prices are given in Australian dollars ($US1=A$1.05 in September 2011) and are based on 2011 prices, so are subject to change. Darwin Sailing on the harbour afternoon $60 - $80 Cinema evening $12 Fish feeding $10 Cairns Day on the Great Barrier Reef $165 White water rafting day $140 Day trip to the Daintree Rainforest $110 Skydiving $270 - $300 Bungy Jumping $100 Sydney Blue Mountains Day Trip $99 1.5 hour Learn to Surf lesson at Bondi Beach $55 Ticket to a Rugby League game $16 Ticket to an Australian Rules game $22 Symphony at the Sydney Opera House $40 - $65 Opera at the Sydney Opera House $80 - $95 A play/musical in Sydney $40 Sydney Harbour Bridge Climb $200 - $300 Overnight stay at Taronga Zoo on Sydney Harbour $150 Wine Tasting trip to the Hunter Valley $99 Tourism and Event Management: Sustaining the Attraction of Australia page 9
Contact Details Contact Details Program Convenors The program convenors for the UNSW Study Abroad Summer School are Clare Mander, Tom Küffer and Nick Dowd. They can be contacted on: Clare Mander Program Coordinator UNSW Study Abroad Summer School Ph: +61 2 9385 1656 / mobile: 0415 033 101 Email: c.mander@unsw.edu.au Tom Küffer Program Coordinator UNSW Study Abroad Summer School Ph: +61 2 9385 3178 / mobile: 0412 894 282 Email: t.kuffer@unsw.edu.au Contacting Students Nick Dowd Senior Program Manager UNSW Study Abroad Summer School Ph: +61 2 9385 1445 / mobile: 0414 262 214 Email: n.dowd@unsw.edu.au At any time during the program students can be reached by mail at the following address: Student's Name c/o UNSW Study Abroad Summer School UNSW Study Abroad Office Level 16, Mathews Building The University of New South Wales Sydney NSW 2052 Australia Messages can also be left for students using the contact details above for Clare, Tom or Nick. Hotel/hostel contact details appear in the Course Itinerary section of this pack. They are, however, subject to change. Page 10 Tourism and Event Management: Sustaining the Attraction of Australia
SERV9999 Tourism and Event Management: Sustaining the Attraction of Australia Global Education Global Networks Global Opportunities UNSW Study Abroad Summer School 2012 15 June - 19 July
UNSW Study Abroad The University of New South Wales Sydney NSW 2052 Australia Phone: +61 2 9385 3179 Fax: +61 2 9385 1265 Email: studyabroad@unsw.edu.au CRICOS Provider No. 00098G
Contents Travel Arrangements Flight Bookings Insurance US Passport and Australian Visa Information Post Program Options Checklist General Information: Living in Australia Weather: 'Summer School' during the winter Accommodation Eating and drinking Getting around Service facilities Accessing and changing your money Phones and phone cards Computers Gymnasiums Useful websites Packing List - What to bring? Luggage: What to put it all in Contact Details 4 4 5 6 6 6 7 7 7 8 9 10 10 10 10 11 11 12 12 13 Tourism and Recreation Management: Sustaining the Attraction of Australia 3
Travel Arrangements Flight Bookings Recommended Travel Agent The University of New South Wales (UNSW) has made arrangements with STA Travel, the worlds leading student travel company to reserve seats and provide discounted pricing to students from the US participating in the UNSW Study Abroad Summer programs. You are under no obligation to use this service, and may book your travel with any agency you wish. However, if making your own bookings you should ensure that you book your internal Australian flights to mirror the following itinerary for the program: Flight Itinerary QF 16 13 June LAX/BNE 2320/0620+2 QF 824 15 June BNE/DRW 0915/1255 QF 839 24 June DRW/MEL 1245/1720 QF 434 27 June MEL/SYD 1300/1425 QF 5406 12 June SYD/OOL 1105/1225 QF 782 14 July BNE/CNS 0945/1210 QF 799 19 July CNS/BNE 0530/0735 QF 015 19 July BNE/LAX 1035/0640 Airline Ticket Price The price for the complete package itinerary ex-los Angeles is US$2,150 plus fuel surcharges and taxes. These additional taxes and charges fluctuate and are subject to change. STA Travel will advise you of the exact amount at the time of booking. If your journey originates from a city other than Los Angeles, you will need to organise a connecting flight. Please remember to mention this to your STA Travel advisor who will arrange for a competitively priced ticket for you. Options are available for you to break your journey returning from Australia in Fiji, Hawaii or New Zealand. This incurs an additional cost, so please remember to ask your STA Travel Advisor about the stopover packages. Cancellation Policy The STA Travel cancellation policy states that individual cancellations after full payment and ticketing $300. After departure tickets are non-refundable. No date or destination changes are permitted after ticketing before departure. After departure change fee $50 and reroute fee of $75 plus fare difference subject to availability with Qantas. Taxes and fuel surcharges in effect the day tickets are issued will apply and must be paid. If using your own travel provider, please check their cancellation policy. Tourism and Recreation Management: Sustaining the Attraction of Australia 4
How to Book ISIC Card Baggage Allowance STA Travel has a team of people ready to assist you in booking your package. Please follow the guidelines below: Log onto http://b2b.statravel.com/unsw.html and select your specific program from the list Tourism and Recreation Management: Sustaining the Attraction of Australia Complete the form with all required information, including the payment details all major credit cards are accepted. STA Travel will attempt to contact you within 24 hours to confirm the flights you have requested and book your connecting flights, if required. Should you wish to speak to an STA Travel advisor, a FREE CALL number is available for UNSW Study Abroad participants. 1-800-632-4365 (Monday to Friday 9am - 9pm Eastern Standard Time) We recommend that you make the reservations as soon as possible. The deadline to sign up is 10 th April 2012. You may require an International Student Identity Card (ISIC). This may provide you with some discounts throughout Australia, as well as at home in the USA. Your card is valid for a full year from the date it is issued. Your card should be purchased at the same time as your flights, please ask your STA Travel advisor when booking. The cost of the ISIC card is US$22. The international baggage allowance on your flights is 2 pieces of luggage - each piece should weigh no more than 50 pounds each. Rules vary for connecting domestic flights however, the 50-pound weight allowance will apply (ensure that you indicate that you have an international ticket if there are problems). Please seek clarification from your STA Travel advisor at the time of booking. Australian Arrival / Airport Pick-up All students arriving on the Qantas flights booked through STA Travel, will be met at Darwin International Airport by a representative of UNSW Study Abroad. Students booking on other flights should advise UNSW Study Abroad of their arrival details so that pick up can be arranged. Insurance Fully comprehensive travel insurance is HIGHLY RECOMMENDED and should be purchased at the same time as your flight package. The costs of policies differ, so please ask your STA Travel advisor to assist you. UNSW Study Abroad highly recommends that you take out travel insurance, particularly relating to any medical, baggage and trip cancellation claims. Tourism and Recreation Management: Sustaining the Attraction of Australia 5
US Passport and Australian Visa Information All US citizens require a passport and visa to enter Australia. The length of the summer program (five weeks) allows US students to enter Australia as tourists. A Student Visa is not required. Therefore, US citizens (and Canadians) travelling to Australia do not require a visa stamped in their passport when their intended stay is less than three months. Australian Immigration officials have authorised travel agents and airlines in the US to issue an Electronic Travel Authority (ETA), which is an electronic visa allowing you entry into Australia. STA Travel will automatically issue your ETA when your flight arrangements are confirmed, provided you have completed all the personal information requested on their Travel Reservation Form. There is no application fee and no contact with the Australian Embassy in the US is required. Remember! Renew your passport early You do not need a student visa - ask for an electronic tourist visa. Label your luggage clearly Keep your luggage to one large suitcase plus a carry on bag Post Program Options Should you wish to change your return flights and extend your stay in Australia (provided no change to the routing is made), then a change fee of only $50 is applicable (subject to flight availability). Should you wish to re-route your ticket through New Zealand, Fiji and Hawaii, this is normally available for an additional fee (subject to availability). Your STA Travel advisor will also have some on location travel options for you at these destinations. Checklist Complete your webform on http://b2b.statravel.com/unsw.html Book your connecting flight to Los Angeles Purchase your ISIC card Remember to look into insurance for your journey Make sure you have a valid passport and remember to ask for an electronic visa. Tourism and Recreation Management: Sustaining the Attraction of Australia 6
General Information: Living in Australia Weather: 'Summer School' during the winter You will realise that you'll be spending your 'Summer School' in the southern hemisphere 'winter'. However, our program is tailored to ensure that you will spend half your stay in Australia in our warmest regions during your travels. In Darwin and Kakadu the temperature will be approximately 80 0 F to 90 0 F in the daytime and 65 0 F to 70 0 F in the evenings. A Sydney winter will normally have 55 0 F to 70 0 F days and 45 0 F to 50 0 F overnight (please pack accordingly). The average temperatures for June in Melbourne are 57 0 F(max) to 44 0 F (min). On the Gold Coast, the daytime temperature will be a little warmer at approximately 70 0 F. Cairns should be very pleasant at approximately 75 0 F, however, both places can have cool breezes in the evenings. It is advisable to bring clothing that can be layered to cater for the range of climates experienced during the program. You will also need a warm jacket for the cooler destinations. Note: Accommodation in Australia may not be heated as effectively as you are used to in North America. Sydney dorms may be cold at times. Accommodation In Darwin, students will stay in the centre of Darwin in a large backpackers hostel. There will be from four to six in dorm rooms, with a spacious deck and pool area where students can relax and study. Wireless Internet is available in these shared areas. While it is very clean, students will venture out of their rooms to use the communal bathroom and showers. Students will be camping in tents during the three-day trip to Kakadu National Park. All meals are catered for here. It is recommended that you bring a medium-weight sleeping bag, a flashlight and snacks. In Melbourne, students will be in shared hostel rooms in north Melbourne. In Sydney, students will be accommodated in single rooms in one of the residential colleges on The University of New South Wales (UNSW) campus. Residential colleges have strict no-alcohol policies on the premises to which students will be required to adhere to. On the Gold Coast, students will be in shared rooms in a budget-style hotel. The program finishes in Cairns, where students will be accommodated in the lovely Rydges hotel, five minutes from the centre of Cairns. Students will be in twin or triple share hotel rooms with a plentiful full buffet breakfast provided. Bedding will be supplied at all locations, and students will have access to laundry facilities (at their own expense) at all locations. Tourism and Recreation Management: Sustaining the Attraction of Australia 7
Eating and drinking Some meals are included in the program fee, however, for other meals you will need to dine out or get a take-away. Program fee The program fee includes: all meals during the camping trip in Kakadu National Park breakfast in Melbourne breakfast and lunch in Sydney breakfast at the Gold Coast breakfast in Cairns and a final program dinner In Darwin, you will be housed in a hostel in the city of Darwin. Supermarkets, café s and restaurants are abundant, so you will have the opportunity to buy supplies and prepare some meals for yourselves or eat out. Cheap meals are available at the Mindil Beach Asian food stalls (Sundays and Thursdays), approximately A$10 per serve; while dining out at restaurants can cost approx A$20-$30 for a main course. A large kitchen is available to enable self-catering for all groups. In Melbourne breakfast will be included in your stay. Other food options are abundant and diverse for lunch and dinner. Takeaway meals cost around A$10- A$15 (wraps, burgers), while a sit down meal will cost $20-$40. In Sydney hot breakfasts and lunches will be provided at the residential college cafeteria. A range of inexpensive options are available locally to cater for the evening meal. It is possible to get a meal for less than A$15 at a number of cheap eating locations in the Coogee Beach/Randwick/Kingsford area near UNSW. All types of cuisines are available so you will have the opportunity to try everything from Thai to Indian to Lebanese. Of course, dining out at the many upmarket restaurants can cost A$20-A$30 for main courses. At the Gold Coast breakfasts will be included in your stay. Cairns a full buffet breakfast is included in the program. Cairns caters to a tourist clientele all year round, therefore, though there are many takeaway outlets and cafes, as well as Asian food courts, these types of meals generally cost the same as in major cities. Similarly, a main course in one of the many seafood restaurants along the Esplanade can cost A$35. Australians tip modestly (between 5% and 10% of the meal cost), though you are under no obligation to tip at all. Waiters and waitresses do not depend on tips for their wage. BUDGET: Allow A$800-$1000 for food if you utilize the food markets, prepare your own lunches and eat at cheap restaurants Allow A$1200-$1600 if you prefer to eat out for all meals Tourism and Recreation Management: Sustaining the Attraction of Australia 8
Some typical prices for items in Australia All prices are in Australian dollars. US$1 is buying approximately $1.05 Australian dollars (September 2011). Item Notebooks $3.00 Batteries (4 x AA) $10.00 Sunscreen (250ml) $14.00 Disposable razors (pkt 10) $10.00 Newspaper $1.20 Estimated cost Pre-paid phone cards $10.00 -$20.00 Movies Big Mac $4.60 Cappuccino $3.50 Soft drink $3.00 Potato chips $2.50 Chocolate bar $2.00 Milkshake $4 $16.00 ($11 on Tuesdays) Getting around Darwin and Cairns have very small city centres that can be covered easily on foot. In Sydney, however, there is an extensive network of trains, buses and ferries to get you to everywhere you would like to visit. UNSW is served by many buses and the cheapest way to travel on these is by using the Travel Ten or Weekly bus passes which can be purchased from oncampus shops, selected newsagents, bus depots and railway stations. MyBus TravelTen tickets allow 10 trips with no time limit. The MyBus 2 used for the distance between the campus and the city centre costs $26.40 (saves 20% on each single fare); the MyBus 1 for local journeys around the campus, and to Coogee Beach, costs $16.00. MyMulti DayPass or Weekly allow unlimited travel with buses, trains and ferries around the inner city a day, costs $20.00 (DayPass) or $41.00 - $48.00 (Weekly) Taxis are numerous and reasonably inexpensive, especially if shared between a few people. There is a standard flag fall fee and then a charge per kilometer (cost approximately $8 to Coogee from the campus and approximately $22 (depending on the traffic) to the city centre. Tourism and Recreation Management: Sustaining the Attraction of Australia 9
Service facilities Accessing and changing your money All major credit cards are accepted in Australia, Visa and MasterCard being more widely accepted than American Express. Depositing the funds you wish to access onto your credit cards before departing is a good way to avoid cash advance charges and give you easy access to money within Australia. Cirrus, Maestro and Plus systems exist in Australia. A pin number attached to your credit or debit card allows you to withdraw money at any ATM within Australia. You MUST have access to a credit card in order to pay for activities during your stay and for emergency situations. Money changing facilities are located in the Brisbane, Sydney and Darwin airport terminals. You should have at least $A50 upon arrival in Darwin to cover immediate expenses. On weekdays, banks are generally open between 9.30am and 4.00pm. Banks are not open in Australia on weekends, but you will have 24- hour access to ATMs. While Travellers Checks are safe, it can be timeconsuming and inconvenient to change them. Tips: Make sure you have at least TWO cards to draw money from, and keep these separately at all times. Carry your banks emergency contact numbers with you and keep photocopies of your bankcards and passport. Phones and phone cards Many students arrange for their own cell phones to have International roaming access while they are away. However, network coverage may not be available in remote locations. Phone cards, which enable inexpensive calls back home, are readily available from many shops in Australia. It is best to wait until you arrive in Australia to buy a card that allows for international outbound calls. Computers It is highly recommended that students bring their personal laptop computer. UNSW Study Abroad will supply a USB modem that will allow students to access the Internet on their personal laptops wherever there is phone coverage during the five-week period. If students wish to use more data than that allotted by UNSW, they may purchase this at their own expense. Printing at all locations other than Sydney will be at personal cost to the student. Students can print for free in the UNSW Study Abroad lounge during their stay in Sydney. Tourism and Recreation Management: Sustaining the Attraction of Australia 10
For students that do not bring a laptop: In Darwin there are a number of Internet cafes around the city centre that can be accessed (at personal expense). In Sydney, the residential college has outlets for personal laptops in each dorm room. Payment for this service (UniWeb) is made through the IT Services Desk at the UNSW Library (4.4 cents per Mb downloaded/uploaded). You also will have 24-hour access at three computer labs on campus, free of charge, as well as at the UNSW Study Abroad Student Lounge within business hours (8.30am 5.30pm Mondays to Fridays). In Cairns, the accommodation has a business centre that students can utilise for approximately $6 per hour (i.e. covering stop and start usage to a total of one hour). Gymnasiums Students will be able to visit a gym at most locations. Unlike most US based Universities the UNSW campus gym is not free. Students do however receive discounted student rates when joining. Useful websites Darwin: Melbourne: Sydney: Gold Coast: Cairns: http://en.travelnt.com http://www.visitmelbourne.com http://www.sydney.com & http://whatson.cityofsydney.nsw.gov.au http://www.visitgoldcoast.com http://www.destinationqueensland.com Tourism and Recreation Management: Sustaining the Attraction of Australia 11
Packing List - What to bring? Suggestions for the items you should bring with you. Personal items Clothing Equipment Medium weight sleeping bag (highly recommended) Beach/bath towel A photocopy (Xerox) of your passport stored separately in your luggage Any prescribed medication you require A hat Sunscreen Insect repellent Water bottle A day pack Rainwear/umbrella (just in case ) T-shirts, shorts, jeans Sweatshirts/sweaters Swimming Costume Underwear, Socks Jacket (very warm) One or two nice outfits (for warm weather and cold weather) eg for a night out at Sydney Opera House and the Final Program Dinner in Cairns One pair of dress (nice) shoes to wear out in the evening (Opera/Nightclub) Tevas/sandals/flip flops (however, note flip flops are not allowed to be worn in pubs and clubs) A pair of old sneakers Hiking Boots (optional) Laptop computer (highly recommended) Battery operated alarm clock Camera Binoculars (optional) Underwater camera (optional) Flashlight Pens/Small notebook Luggage: What to put it all in Remember, you will be travelling extensively during the course of this program, so be warned that whatever you bring YOU WILL HAVE TO CARRY! Students are notorious for bringing far too much luggage - remember you are sure to accumulate items during your stay as well. It is best that students limit themselves to one large backpack or rolling suitcase plus an extra smaller bag would also be very useful for the camping trip into Kakadu National Park. Note: We recommend that you do NOT bring electrical appliances - hairdryers etc, as the standard voltage in Australia is 240V, you would need a voltage adaptor to operate 110V appliances (A$80). The electrical plugs used in Australia are typically 3 flat pins (one earth pin). You will need to bring an adaptor plug with this pin configuration for your laptop or can purchase one on arrival for approximately A$10 Tourism and Recreation Management: Sustaining the Attraction of Australia 12
Contact Details Program Convenors The program convenors for the UNSW Study Abroad Summer School are Clare Mander, Tom Küffer and Nick Dowd. They can be contacted on: Clare Mander Program Coordinator UNSW Study Abroad Summer School Ph: +61 2 9385 1656 / mobile: 0415 033 101 Email: c.mander@unsw.edu.au Tom Küffer Program Coordinator UNSW Study Abroad Summer School Ph: +61 2 9385 33178 / mobile: 0412 894 282 Email: t.kuffer@unsw.edu.au Nick Dowd Senior Program Manager UNSW Study Abroad Summer School Ph: +61 2 9385 1445 / mobile: 0414 262 214 Email: n.dowd@unsw.edu.au Fax: +61 2 9385 1265 Contacting Students At any time during the program students can be reached by mail at the following address: Student's Name c/o UNSW Study Abroad Summer School UNSW Study Abroad Office Level 16, Mathews Building The University of New South Wales Sydney NSW 2052 Australia Messages can also be left for students using the contact details above for Clare, Tom or Nick. Tourism and Recreation Management: Sustaining the Attraction of Australia 13