Psitin Prfile Psitin Lcatin Reprting t Jb family Band BI/Infrmatin Manager Wellingtn Prfessinal Leaders/Specialists Band I Date February 2013 1. POSITION PURPOSE The purpse f this psitin is t: Lead and manage Meridians infrmatin and data services Effectively lead the develpment and implement the delivery f Infrmatin Management strategy and assciated activities, with alignment t the business strategy at Meridian. Ensure Meridian infrmatin, data and related tls are ptimised t add maximum value t the business. Lead the Meridian infrmatin management cmmunity t establish the BI Gvernance framewrk, with supprting prcesses, capabilities and training t ensure that data at Meridian is effectively managed as an enterprise asset. Manage the dcument and cntent management prgramme fr Meridian, maximising efficient retrieval f infrmatin t meet industry best practice, quality and legislative requirements. 2. POSITION VALUE The BI/Infrmatin Manager leads the develpment and executin f a cmprehensive and valued Infrmatin Management capability at Meridian, while prviding valued services t the business which will create efficiencies in their peratin, reslve critical issues, and imprve infrmatin used fr critical decisin making thrugh successful management f the Infrmatin and BI envirnments. The aim is t achieve high levels f custmer satisfactin thrugh clear and prfessinal cmmunicatin and the delivery f quality utputs. This rle delivers practical and technical expertise t ensure Meridian is managing its infrmatin, data and intellectual prperty as an asset. This includes management f the dcument and cntent prgramme fr Meridian. BI/Infrmatin Manager_ICT_DRAFT Psitin Prfile_February 2013 Page 1
3. POSITION ACCOUNTABILITIES Yu are expected t deliver and demnstrate: Infrmatin Management Strategy and Cntinuus Imprvement Lead the develpment and management f the infrmatin management strategy fr Meridian. Develp a strng infrmatin management strategic directin and maturity mdel fr Meridian, which ensures there is wrk twards imprving hw infrmatin and data is managed including strage and capacity planning. Develp plans fr cntinuus imprvement (based n metric utcmes) in cllabratin with business representatives, that fcus n specific areas/issues t be wrked n, t ensure the gals and benefits f the Infrmatin Management capability are being realised. BI Gvernance Build and implement a BI Gvernance framewrk tailred t the needs f Meridian, and facilitate rganisatinal and behaviural change as it relates t leveraging and using data. Champin and embed the BI Gvernance framewrk at Meridian. Effectively prbe business issues and slve rt cause prblems, develping the framewrk and imprving BI capabilities within the business. Drive and deliver a rbust BI Gvernance capability that streamlines business prcesses, data architecture, and sustain data quality acrss Meridian t ensure ne surce f truth. Ensure thrugh that the BI Gvernance framewrk integrates with data, prcesses, rganisatin, applicatin and technlgy architectures and practices t help the rganisatin manage risk and change, and t imprve effectiveness, agility and accuntability. Organise and manage the BI Data Gvernance Cuncil activities, as the leadership and central decisin-making grup fr BI at Meridian. Cntent and Dcument Management Wrk with key stakehlders in Meridian business units t identify, develp and implement knwledge strategies and practices, bth within business units and acrss the rganisatin. Leveraging intellectual prperty via cmmunities f interest. Review, imprve r develp plicies and prcedures fr dcument management, archiving and retentin and dispsal. Lead change initiatives pertaining t infrmatin-related legislatin (Privacy Act, Official Infrmatin Act, State Sectr/Cmmerce Act) and particularly the Public Recrds legislatin, as applicable t Meridian. Champin the use f effective enterprise cntent management t integrate business prcesses acrss the rganisatin. Cmmunicatin and Cllabratin Cmmunicate at all levels f the rganisatin t ensure BI and Infrmatin Management is successfully develped and embedded as a valued capability within Meridian: Engage and gain cmmitment frm senir leaders t supprt and champin the capability Wrk with end users t ensure the framewrk is meeting their needs at an peratinal level. BI/Infrmatin Manager_ICT_Psitin Prfile_February 2013 Page 2
Liaise with prjects with an Infrmatin r BI cmpnent t prvide guidance n standards, practices and the peratinal envirnment fr nging cnsistency in develpment. Take a custmer fcused apprach t the delivery f the Infrmatin Management capability t deliver high levels f custmer satisfactin Champin the use f Infrmatin and BI resurces, ensuring that there is n duplicatin f effrt in the supply f resurces acrss Meridian. Peple Lead and manage infrmatin and reprting staff t ensure the delivery f infrmatin, data and reprts t the required service levels. Ensure yur peple are managed effectively, thrugh Meridian s peple management prcesses and systems as apprpriate. 4. ROLE RELATIONSHIPS Yu are expected t wrk prductively with all yur clleagues and in accrdance with the Meridian Way. Where yur psitin fits Psitin abve yur manager / supervisr Yur manager / supervisr This psitin Yur direct reprts Psitin title GM ICT BI/Infrmatin Manager Infrmatin and Reprting Analyst Yur key relatinships are: Internal relatinships Wh Senir Business and IT Leaders Business Service Owners and Business Spnsrs Enterprise Architects Infrmatin Manager Prgramme and Prject Managers GM ICT Nature f relatinship Engagement t gain buy in and supprt fr the Infrmatin Management capability, while prviding exceptinal service, supprting their business prcesses. Cntributing t the success f the team thrugh active supprt. Engaging and cmmitment t ensure Infrmatin Management is successful at Meridian, and prviding a valued service that assists them in reslving business issues. Cllabrating and prviding input t architectural decisins relating t the Infrmatin and BI envirnments. Wrking tgether t ensure there is strategic cnsistency acrss the infrmatin management envirnment. Guiding and liaising t ensure Infrmatin and BI prject cmpnents are understd and fllw apprpriate plicies, standards and prcesses. Prvide advice and directin n Infrmatin Management at Meridian, ensuring a clear strategic directin and maturity mdel is in place. BI/Infrmatin Manager_ICT_Psitin Prfile_February 2013 Page 3
External relatinships Wh IT vendr persnnel Nature f relatinship Liaising and engaging t ensure the Infrmatin and BI envirnments are being managed successfully and issues r enhancements are being cmpleted as agreed 5. QUALIFICATIONS, SKILLS, EXPERIENCE AND COMPETENCIES The qualificatins, skills and experience required fr this psitin include: Prven leadership experience in develping and managing a rbust Infrmatin Management prgram. Demnstrated experience in streamlining data and infrmatin architecture, and sustaining data, dcument and cntent quality acrss a medium / large rganisatin. Prven experience defining and develping strategies fr maturity and cntinuus imprvement f an Infrmatin Management capability, fr bth structured and unstructured data. Knwledge and experience f dcument and cntent management, including: Legislative requirements apprpriate t dcument management Dcument and cntent management technlgy and practices Dcument repsitry systems (CMS, EDRMS and File Plans) Strng knwledge f cmmn BI/DW technlgies and capabilities, Strng strategic skills Strng relatinship management skills Exceptinal cmmunicatin and cllabratin skills, with the ability t engage at all levels f the rganisatin. Has a cmmercial degree r similar BI management and develpment experience Prven peple management experience including management f external cntractrs and technical staff. BI/Infrmatin Manager_ICT_Psitin Prfile_February 2013 Page 4
Operatinal Leaders / Team Leaders Cmpetencies Building Organisatinal Talent Establishing systems and prcesses t attract, develp, engage, and retain talented individuals; creating a wrk envirnment where peple can realise their full ptential, thus allwing Meridian t meet current and future business challenges. Business Innvatin Using ecnmic, financial, market, and industry data t understand and imprve business results; using ne s understanding f majr business functins, industry trends, and wn rganizatin s psitin t generate innvative slutins and cntribute t effective business strategies and tactics. Driving Executin Translating Meridian s strategic pririties int peratinal reality; aligning cmmunicatin, accuntabilities, resurce capabilities, internal prcesses, and nging measurement systems t ensure that Meridian s strategic pririties yield measurable and sustainable results. Decisin Making Identifying and understanding issues, prblems, and pprtunities; cmparing data frm different surces t draw cnclusins; using effective appraches fr chsing a curse f actin r develping apprpriate slutins; taking actin that is cnsistent with available facts, cnstraints, and prbable cnsequences. Caching and Develping Others Build an unassailable advantage by planning and supprting the develpment f individual, team and rganisatinal capability; prviding feedback, caching, develpment and supprt t help thers excel in their current r future jb respnsibilities. Influencing Thrugh Visin Cmmunicates a cmpelling view f the future in a way that helps thers understand and feel hw business utcmes will be different when the visin becmes a reality; Creates and executes influence strategies that persuade key stakehlders t take actin. Building Relatinships and Stakehlder Fcus Builds relatinships and alliances, with internal and external stakehlders t cllabratively execute business strategies; Ensures that the stakehlder perspective is a driving frce behind business decisins and activities. Emtinal Intelligence Establishing and sustaining trusting relatinships by accurately perceiving and interpreting ne s wn and thers emtins and behaviur in cntext with the envirnment; using these insights t effectively manage ne s wn respnses and reactins. BI/Infrmatin Manager_ICT_Psitin Prfile_February 2013 Page 5