Incentive Programs, Meetings, Conferences & Charters

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Holland America Line Incentive Programs, Meetings, Conferences & Charters www.hollandamerica.com 1

celebrate We invite guests to toast a job well done, a team goal met or the simple joy of watching land slip away, knowing the next few days are deliciously carefree. We invite them to experience the pleasures of mid-sized cruising where sophisticated cuisine, gracious service and an elegant ambiance are the ultimate reward. A gracious retreat Spacious, elegantly appointed staterooms, many with private verandahs Luxurious Mariner s Dream bed with premium linens; 100% Egyptiancotton towels Flat-panel televisions with DVD players Refined elegance Spacious, mid-sized ships accommodating fewer guests More space per guest than any other premium cruise line Elegant public rooms filled with artwork and antiques Gracious service Warm, intuitive style of service never in the way, yet never out of reach 24/7 stateroom service Award-winning crew Sophisticated cuisine Menu design and signature dishes from our Culinary Council of six globally renowned chefs As You Wish flexibility guests dine when and with whom they choose; group dining available on a space-available basis Elegant five-course dining in the main Dining Room Intimate dining by reservation in the Pinnacle Grill, including an Evening at Le Cirque Fresh, cooked-to-order specialties in the relaxed Lido Restaurant Specialty restaurants focused on Italian or Pan-Asian cuisine Complimentary 24-hour In-Room Dining Activities & indulgences Cooking demonstrations and party planning tips in the Culinary Arts Center, presented by Food & Wine magazine Asian-inspired Greenhouse Spa & Salon Extensive fitness and recreation facilities and classes Two refreshing outdoor pools Books, maps and Internet in Explorations Café, powered by The New York Times Spectacular evening shows in the ship s magnificent show lounge Diverse bars and lounges Casino gaming Late-night DJ-fueled dance club Exclusive Neptune Lounge and personal concierge service* Popular destinations Convenient 7- and 10-day itineraries to the Caribbean, Alaska, Europe, Mexico and Canada & New England. 11-plus-day sailings to exotic destinations in South America, Asia and Australia/ New Zealand * For Penthouse and Deluxe Verandah Suite guests. IFC2 ebrochures available online www.hollandamerica.com 1

full-ship charters the ultimate exclusive incentive groups delivering the wow Imagine the pleasure of sailing aboard a ship that is exclusively yours. Where guests share a common affinity for music, food or wine, social interests and more. Our elegant, mid-sized ships are ideal for full-ship charters: large enough to offer a world of activities and venues, small enough to be called yours. Set expectations high with the prospect of an elegant Holland America vacation at sea and watch performance soar. Whether you want to reward a sales division for reaching its target, motivate your dealer distribution network, inspire your membership base or gather the whole corporation for motivation and training, Holland America Line is perfect for group travel needs. Personalized service A dedicated incentive team at Holland America Line to assist in booking your group and making all the arrangements An onboard staff familiar with your incentive program A Holland America Line specialty Take over the whole ship! Our spacious, mid-sized ships can accommodate groups ranging from 830 to 2,100 guests. Long history of orchestrating perfectly executed chartered voyages Diverse variety of venues enables organizers to customize onboard programming Understated shipboard elegance so that a group can showcase their own brand Your cruise, your way Itinerary flexibility extended time in port, late-night departures, overnight stays Dining, activities and show times scheduled to suit your group s needs Cocktail parties, receptions and banquets tailored to guest preferences Team-building events, from cooking demonstrations in the Culinary Arts Center to volleyball on the Sports Deck Your logo printed on menus and daily programs Who charters our ships? Music festivals and promoters who love the variety of shipboard venues, along with sophisticated sound and light systems Corporations Societies and foundations Lifestyle groups gay and lesbian travel, religious-affiliated cruises Celebrity or key personalities who invite fans to sail aboard Food and wine enthusiasts Global events organizers our ships have served as floating hospitality venues for the Olympic Games, numerous Superbowls and several World Cup competitions Holland America s renowned Incentive GAP program Over 46 incentive group amenities to choose from, selected from a pointbased menu, to provide the experience that meets the needs of your group Customized group shore excursions designed to accommodate your group s special interests, be it nature, history, culture or sports; or choose from hundreds of published tours listed on our website More than 50 shipboard activities, from cooking demonstrations and winetastings to yoga and dance classes Inclusive pricing, attractive discounts Unsurpassed value airfare, airport transfers, accommodations, entertainment, and food and beverages all in one inclusive package Flexibility to accommodate groups from 20 to nearly 1,050 people Special incentive group pricing and generous GAP amenity points applicable against a broad range of amenities For a complete menu of incentive amenities, visit our website at www.hollandamerica.com and click on Corporate Incentive Programs. Our mid-sized ships, intimate and inviting, are the perfect size for groups ranging from 830 to 2,100 guests. Choose from a host of amenities, from strawberries and Champagne to a private winetasting party with our Cellarmaster. 2 ebrochures available online www.hollandamerica.com 3

individual rewards appreciation made extraordinary meetings & conferences a little work, a little play For late nights and weekends worked, for years of true-blue loyalty or performance that s above and beyond, what better way to say thank you than with a Holland America Line Individual Incentive Certificate, good for a 7-day cruise for two? A remarkable award The ideal gift luxurious, coveted, relaxing, and with broad appeal to all ages and interests A certificate is redeemable for a Holland America Line 7-day Caribbean cruise for two in a Deluxe Verandah Ocean-view stateroom on a Vista- or Signature-class ship Recipients may redeem certificates for a cruise on their choice of dates where space is available It s all-inclusive cruise fare, noncommissionable fare and all taxes Certificate may be easily redeemed for any stateroom category or any Holland America Line cruise with the recipient paying the difference between the certificate value and the best available fare at time of booking A program for companies large and small Perfect for small companies that wish to provide a reward or incentive to their employees or valued clients Incredible flexibility reward one star performer or a hard-working group An extraordinary way to incent sales, acknowledge performance improvement, thank loyal customers or vendors, or reward sweepstakes winners Awards and accolades consistently among the highest-rated cruise lines Travel + Leisure World s Best Awards; Condé Nast Traveler Readers Choice Awards best overall cruise value (18 consecutive years) World Ocean & Cruise Liner Society international five star diamond award The American Academy of Hospitality Sciences high deluxe five-star-plus rating World Ocean & Cruise Liner Society highest-rated premium cruise line Condé Nast Traveller UK Readers Travel Awards A Holland America Cruise Certificate is the ideal way to reward everything from great work to great customers. On board, a day that begins with a professional sales presentation might segue into a massage in the afternoon, followed by a convivial gathering for drinks and five-course dining. Holland America s ships can accommodate meetings of all sizes, whether you need a theatre-style setting for up to 970 attendees or a variety of smaller breakout rooms. The most memorable meetings Large-scale theatre-style lounges with advanced stage lighting and video systems for memorable presentations or entertainment A variety of breakout rooms and private dining rooms Intimate lounges State-of-the-art show kitchen, the Culinary Arts Center, for fun teambuilding exercises State-of-the art support Complimentary room set-up as you prefer: classroom style, conference tables, u-shaped or round tables Advanced multimedia equipment, including microphone and sound systems, advanced light and video systems Podiums Flip charts with pads and pens Advanced light, sound and video systems Coffee, ice water, tea and juices Audio-visual technical support No additional charge for meeting rooms Internet Center Customized entertainment and shore excursions Special gatherings, from a simple cocktail party to a themed poolside event Group activities such as an intimate winetasting with our Cellarmaster or a tropical lunch at Half Moon Cay, our island paradise in the Bahamas Memorable moments ashore, on tours customized to your group s special interests Spacious accommodations A large number of popular outside verandah staterooms Sumptuous suites with use of the exclusive Neptune Lounge and 24/7 concierge service* * For Penthouse and Deluxe Verandah Suite guests. Wake up with an espresso beverage and The New York Times in Explorations Café. Move on to a meeting, followed by a swim or a workout and a perfectly grilled steak. 4 ebrochures available online www.hollandamerica.com 5

The Holland America Fleet ms Amsterdam Serving 1,380 guests ms Eurodam Serving 2,104 guests ms Maasdam Serving 1,258 guests ms Nieuw Amsterdam Serving 2,106 guests ms Noordam Serving 1,924 guests ms Oosterdam ms Prinsendam Serving 835 guests ms Rotterdam Serving 1,404 guests ms Ryndam Serving 1,260 guests ms Statendam Serving 1,260 guests ms Veendam Serving 1,350 guests ms Volendam Serving 1,432 guests ms Westerdam ms Zaandam Serving 1,432 guests ms Zuiderdam Shore excursions In each port we present excursions that bring out the best in each destination be it nature, history, culture or water sports. View www.hollandamerica.com to see them all, as well as to book tours and times you prefer. Smooth air travel Arrange your air travel through Holland America Line and you ll have our Air Sea staff with you 24/7, smoothing out any travel bumps to and from your cruise destination. Ask your travel professional about our Fly Cruise Plan. Cancellation Protection Plans (CPP) Designed to protect your vacation investment from loss. Be it illness, family matters, unforeseen work events no matter what, you get 80 90 percent of your money back. Find all the details at www.hollandamerica.com. More online Seeking more information about a particular port? Want to book your shore excursions in advance? Curious about what s for dinner in the main Dining Room? All this and more is available on our website at www.hollandamerica.com. Virtual tours and videos that highlight our worldwide destinations and the unique features of each of our luxurious ships A complete menu of spa treatments and services at the Greenhouse Spa & Salon Vivid descriptions of over 300 ports of call on six continents A complete listing of shore excursions in each port of call, including more ashore with The Collections of Holland America Line For booked guests, a way to reserve shore excursions in advance Special offers and promotions Free downloadable ebrochures containing all the beautiful imagery and essential details of our printed brochures For more information about our stateroom categories, suite descriptions and to view deck plans and full terms and conditions, please see www.hollandamerica.com or the Holland America Line Cruise Atlas Join our online community facebook.com/halcruises twitter.com/halcruises youtube.com/hollandamericafan hollandamericablog.com Call your travel professional or Holland America Line Charter & Incentive Sales Department at 800-445-3731 or visit www.hollandamerica.com. spacious, elegant ships gracious, award-winning service worldwide itineraries extensive activities and enrichment programs sophisticated five-star dining 6 ebrochures available online Effective January 10, 2012 CE16802 Printed in U.S.A. 2012 Holland America Line Inc. Holland America Line produced this brochure with paper containing 10% post-consumer waste.