BSB51915 Diploma of Leadership and Management Release Number 2 Online Flexible Delivery
Course Guide Course BSB51915 Diploma of Leadership and Management Release Number & Currency 2 Current. Course Description This course is designed to prepare individuals to apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. Managers use communication skills to support individuals and teams to meet organisational or enterprise requirements. They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources. Target Students Ascet Tech key student target groups for this course include: Individuals who are currently working in supervisory/ team management / coordinator roles in technical and functional work areas; Managers; Employed persons who are seeking to upgrade their existing skills; Experienced managers seeking formal recognition of their existing skills; and Individuals wishing to build their skills and knowledge in preparing for a career in management. Location Flexible delivery via Ascet Tech: Level 1, 161 Victoria Parade Collingwood Victoria 3066 Course Duration & Timelines The course can be delivered over a range of course durations, depending on the needs and characteristics of the student and their employer where relevant. The standard course duration is: 12 months full time. Students may complete the program earlier than these timelines through achievement of RPL or credit transfer. Specific Industry / Stakeholder Needs Industry requires individuals with the ability to lead a team of people through change, using effective communication. A leader and manager should encourage innovation and coach and performance manage the team to ensure that KPIs are achieved. Course Organisation & Delivery Modes In each student context, Ascet Tech personnel recommend a study pathway in consultation with the student providing a logical program structure for students undertaking learning and assessment tasks. The delivery model with Ascet Tech personnel mentor facilitates the opportunity to negotiate program structures with students, utilising Ascet Tech Course Schedule. This negotiated pathway allows students to align the learning program to their individual and organisational needs. Students should expect to undertake approximately 60 hours study per unit (15 hours per week), for the duration of the session schedule. It is recommended that students have access to a workplace to provide opportunities to put their learning into practice. Template Version: A Application Version: B Approved by: CEO Page 2 of 12
Students may also be engaged with Ascet Tech personnel for webinars; approximately 1 hour per month (on-the-job) in individual coaching sessions (up to 12 hours over the duration of the program). These mentoring sessions are available at times and locations negotiated. Pathways for Students Pathways into the qualification: Preferred pathways for candidates considering this qualification include Certificate IV of Leadership & Management or other relevant qualification or with vocational experience but without formal supervision or management qualification. Pathways from the qualification Advanced Diploma of Leadership & Management or other Advanced Diploma and degree level qualifications. These qualifications represent a logical pathway regardless of whether Ascet Tech offers the qualifications. Employment Pathways Manager; Leader; and Business Owner. Course Requirements - Core and Elective Units Total number of units = 12 units 4 core and 8 elective units: 4 elective units must be selected from Group A. Up to 4 may be additional units from Group A or Group B. Elective units have been selected to be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome. Units of Competency BSBLDR501 Develop and use emotional intelligence BSBLDR502 Lead and manage effective workplace relationships BSBMGT517 Manage operational plan BSBWOR502 Lead and manage team effectiveness BSBWOR501 Manage personal work priorities and professional development BSBPMG522 Undertake project work BSBMGT502 Manage people performance BSBMGT516 Facilitate continuous improvement BSBWHS501 Ensure a safe workplace BSBADM502 Manage meetings BSBLED501 Develop a workplace learning environment BSBRSK501 Manage risk Core/Elective Core Core Core Core Elective - Group A Elective - Group A Elective - Group A Elective - Group A Elective - Group A Elective - Group B Elective - Group B Elective - Group B The elective unit options listed above represents the only approved elective unit options offered. This is a reduced list from the qualification packaging rules specified electives list. Course Nominal Hours Total course nominal hours equate to 700 hours according to national jurisdiction. Nominal hours are an allocation to describe how long a student who does not hold any of the competencies identified in the relevant units of competency would take to develop all the required skills and knowledge. This nominal duration includes all teaching and learning activities such as guided learning (classes, lectures, tutorials, online or self-paced study), individual study, research, learning activities in the workplace and assessment activities. The amount of training provided by Ascet Tech is part of the overall volume of learning and relates primarily to formal activities including course resources and other activities, assessment projects as well as workplace learning. Template Version: A Application Version: B Approved by: CEO Page 3 of 12
Course Entry Requirements There are no formal entry requirements for this qualification. Ascet Tech Course Admission Requirements Students must: Be at least 17 years of age; Have completed year 10 or equivalent; Have language, literacy and numeracy skills equivalent to ASCF Level 3; and Have sufficient computer skills to undertake online study. Computer access: Students must also have access to a computer, laptop or tablet device with an internet connection. Student Identification Requirements This training product has the following specific Student identification requirements for an application for enrolment to be accepted. Unique Student Identifier (USI). Licensing Requirements No licensing, legislative or certification requirements apply to this qualification at the time of publication. Student Resources, Texts, Materials, Equipment Requirements The following shows the technical requirements for using the Ascet Tech online learning system: Computer Any relatively current computer is fine. For students, minimum screen resolution recommended is 1200 x 800. You also need audio support in your computer to listen to the voiceover and sounds in the learning courses. Browser Support is available for all major browser versions released in the past 3-4 years, including Microsoft Internet Explorer 8 and 9+, Mozilla Firefox 6+, and Google Chrome 30+. The system is optimised for and we recommend the latest and previous versions of Internet Explorer / Firefox / Chrome. In your browser setup, please enable JavaScript and accept cookies from our site, as they are required by the system. Plug-ins Adobe Flash Player 9 is recommended. Network connection Minimum 512 kbps connection is required. Third Party Arrangements Ascet Tech may access the services of Third party agents or partners from time to time in delivery of high quality course services. Wherever third parties support services delivery, Ascet Tech remains responsible for the quality of training and assessment provided and for the issuing of all qualifications and statements of attainment. Work Placement Arrangements It is recommended that students have access to a workplace to provide opportunities to put their learning into practice. Fees Total Course Tuition Fees are $22,000 GST exempt. Template Version: A Application Version: B Approved by: CEO Page 4 of 12
Educational & Support Services Ascet Tech s Course Schedule is completed with all clients prior to enrolment to identify any individual need, resource requirements, and delivery unit schedule and support options for clients. Students are asked to identify their individual needs, but are sometimes reluctant to do so. Ascet Tech personnel monitor the progress of all students and their readiness for assessment as they progress through their course. Delivery materials and methods may be adapted for the special needs of clients. Some examples may include enlarging print materials for vision requirements, provision of ICT equipment and support, accessing interpreter services or using individual delivery methods. A range of support services, including LL&N training, may be accessed as required for student needs. Assessment Arrangements A range of assessment environments are involved in the assessment of student s competency. Workplace and case study projects are employed for summative assessment, where workplace application of all competencies can be observed by the Ascet Tech Assessor. For on-the-job assessment observations, the Assessor organises to visit the student on-site at a mutually convenient time. For particular pathways where relevant, such as assessment only pathways, outline the assessment methods, timing and resources. Information should also cover how issues will be addressed (for example, what options are available if a student does not achieve the competency requirements). Recognition documentation and applications is available for all units of competency for those students who have extensive experience in the unit areas. RPL applications will be offered and processed as per Ascet Tech s Student Advice and Selection Policy. Reasonable Adjustment There may be times and situations in which a student may require reasonable adjustment of the training and assessment methods implemented by Ascet Tech to meet their specific individual needs. These individual student needs may include (but not limited to): Disability; Temporary or permanent injury (i.e. back injury, broken leg/arm); or Sight or hearing impairments. Reasonable adjustments to the way in which evidence of performance is gathered (e.g. in terms of the information to be provided to the candidate and the type of evidence to be collected from the candidate) can only occur where the adjustments do not alter the expected performance standards for learning and assessment. The reasonable adjustments to the training and assessment process may include a variety of modifications to the methods of delivery and assessments to assist the student undertake the course. The adjustments may include actions such as: Assistance in the form of the training location to allow easier access Accessing relevant equipment or aids to assist the student adjustments to the assessment methods to cater for any special needs (without effecting the integrity of the outcome) Where a student requests or is identified as requiring reasonable adjustment to the training and assessment process a detailed training and assessment plan including timetables, notes regarding the required adjustments, and any related communications regarding the adjustments are maintained in the student file. Course Specific Withdrawal Information Ascet Tech s standard withdrawal process applies to this qualification. Please refer to the Student Handbook. Unit Outlines BSBLDR501 - Develop and use emotional intelligence (Release 1) This unit covers the development and use of emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the context of the workplace. It includes identifying the impact of own emotions on others in the workplace, recognising and appreciating the emotional strengths and weaknesses of others, promoting the development of emotional intelligence in others and utilising emotional intelligence to maximise team outcomes. Template Version: A Application Version: B Approved by: CEO Page 5 of 12
It applies to managers who identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams. BSBLDR502 - Lead and manage effective workplace relationships (Release 1) This unit describes the skills and knowledge required to lead and manage effective workplace relationships. It applies to individuals in leadership or management who have a prominent role in establishing and managing processes and procedures to support workplace relationships taking into account the organisation's values, goals and cultural diversity. At this level work will normally be carried out within complex and diverse methods and procedures, which require the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies. BSBMGT517 - Manage operational plan (Release 1) This unit describes the skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation s productivity and profitability plans. Management at a strategic level requires systems and procedures to be developed and implemented to facilitate the organisation s operational plan. This unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plan. BSBWOR502 - Lead and manage team effectiveness (Release 1) This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation. It applies to individuals working at a managerial level who facilitate work teams and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies. BSBWOR501 - Manage personal work priorities and professional development (Release 1) This unit describes the skills and knowledge required to create systems and process to organise information and prioritise tasks. It applies to individuals working in managerial positions who have excellent organisational skills. The work ethic of individuals in this role has a significant impact on the work culture and patterns of behaviour of others as managers at this level are role models in their work environment. BSBPMG522 - Undertake project work (Release 1) This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects. This unit applies to individuals who play a significant role in ensuring a project meets timelines, quality standards, budgetary limits and other requirements set for the project. The unit does not apply to specialist project managers. For specialist project managers, the other units of competency in the project management field (BSBPMG) will be applicable. BSBMGT502 - Manage people performance (Release 1) This unit describes the skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management. It applies to individuals who manage people. It covers work allocation and the methods to review performance, reward excellence and provide feedback where there is a need for improvement. The unit makes the link between performance management and performance development, and reinforces both functions as a key requirement for effective managers. Template Version: A Application Version: B Approved by: CEO Page 6 of 12
BSBMGT516 - Facilitate continuous improvement (Release 1) This unit describes the skills and knowledge required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies, and to manage opportunities for further improvements. It applies to individuals who take an active role in managing a continuous improvement process in order to achieve an organisation s objectives. At this level, work will normally be carried out using complex and diverse methods and procedures which require the exercise of considerable discretion and judgement, using a range of problem-solving and decision-making strategies. BSBWHS501 - Ensure a safe workplace (Release 1) This unit describes the skills and knowledge required to establish, maintain and evaluate the organisation s work health and safety (WHS) policies, procedures and programs in the relevant work area, according to WHS legislative requirements. It takes a systems approach and addresses compliance with relevant legislative requirements. This unit applies to managers working in a range of contexts who have, or are likely to have responsibility for WHS as part of their broader management role. It is relevant for people with obligations under WHS legislation, for example persons conducting a business or undertaking (PCBUs) or officers, as defined by relevant legislation. NOTE: The terms 'occupational health and safety' (OHS) and 'work health and safety' (WHS) are equivalent and generally either can be used in the workplace. In jurisdictions where the Model WHS Legislation has not been implemented RTOs are advised to contextualise the unit of competency by referring to the existing State/Territory OHS legislative requirements. BSBADM502 - Manage meetings (Release 1) This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes. It applies to individuals employed in a range of work environments who are required to organise and manage meetings within their workplace, including conducting or managing administrative tasks in providing agendas and meeting material. They may work as senior administrative staff or may be individuals with responsibility for conducting and chairing meetings in the workplace. BSBLED501 - Develop a workplace learning environment (Release 1) This unit describes the skills and knowledge required to encourage and support the development of a learning environment in which work and learning come together. Particular emphasis is on the development of strategies to facilitate and promote learning and to monitor and improve learning performance. It applies to individuals who have a prominent role in encouraging, supporting and facilitating the development of a learning environment in which work and learning come together. At this level work will normally be carried out within complex and diverse methods and procedures, which require the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies. BSBRSK501 - Manage risk (Release 1) This unit describes skills and knowledge required to manage risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting. It applies to individuals who are working in positions of authority and are approved to implement change across the organisation, business unit and program or project area. They may or may not have responsibility for directly supervising others. Template Version: A Application Version: B Approved by: CEO Page 7 of 12
Online Course Schedule Week Units of Competency & Recommended Study Pathway BSBWOR501 Manage personal work priorities and professional development 1 Topic 1: Establish personal work goals 2 Topic 2: Set and meet own work priorities 3 Topic 3: Develop and maintain professional competence 4 Final Assessment Due BSBLDR501 Develop and use emotional intelligence 5 6 Topic 1: Identify the impact of own emotions on others in the workplace Topic 2: Recognise and appreciate the emotional strengths and weaknesses of others Topic 3: Promote the development of emotional intelligence in others 7 Topic 4: Utilise emotional intelligence to maximise team outcomes 8 Final Assessment Due BSBLDR502 Lead and manage effective workplace relationships 9 Topic 1: Manage ideas and information 10 Topic 2: Establish systems to develop trust and confidence 11 Topic 3: Manage the development and maintenance of networks and relationships Topic 4: Manage difficulties to achieve positive outcomes 12 Final Assessment Due ONE WEEK BREAK Template Version: A Application Version: B Approved by: CEO Page 8 of 12
Week Units of Competency & Recommended Study Pathway BSBWOR502 Lead and manage team effectiveness 14 Topic 1: Establish team performance plan Topic 2: Develop and facilitate team cohesion 15 Topic 3: Facilitate teamwork 16 Topic 4: Liaise with stakeholders 17 Final Assessment Due BSBMGT517 Manage operational plan 18 18 Topic 1: Develop operational plan 19 Topic 2: Plan and manage resource acquisition 20 Topic 3: Monitor and review operational performance 21 Final Assessment Due BSBADM502 Manage meetings 22 22 Topic 1: Prepare for meetings 23 Topic 2: Conduct meetings 24 Topic 3: Follow up meetings 25 Final Assessment Due ONE WEEK BREAK Template Version: A Application Version: B Approved by: CEO Page 9 of 12
Week Units of Competency & Recommended Study Pathway BSBWHS501 Ensure a safe workplace 27 28 Topic 1: Establish a WHS management system in a work area Topic 2: Establish and maintain effective and compliant participation arrangements for managing WHS in a work area Topic 3: Establish and maintain procedures for effectively identifying hazards, and assessing and controlling risks in a work area 29 Topic 4: Evaluate and maintain a work area WHS management system 30 Final Assessment Due BSBPMG522 Undertake project work 31 Topic 1: Define project Topic 2: Develop project plan 32 Topic 3: Administer and monitor project 33 Topic 4: Finalise project Topic 5: Review project 34 Final Assessment Due BSBMGT502 Manage people performance 35 Topic 1: Allocate work 36 Topic 2: Assess performance 37 Topic 3: Provide feedback Topic 4: Manage follow up 38 Final Assessment Due ONE WEEK BREAK Template Version: A Application Version: B Approved by: CEO Page 10 of 12
Week Units of Competency & Recommended Study Pathway BSBMGT516 Facilitate continuous improvement 40 Topic 1: Lead continuous improvement systems and processes 41 Topic 2: Monitor and adjust performance strategies 42 Topic 3: Manage opportunities for further improvement 43 Final Assessment Due BSBLED501 Develop a workplace learning environment 44 Topic 1: Create learning opportunities 45 Topic 2: Facilitate and promote learning 46 Topic 3: Monitor and improve learning effectiveness 47 Final Assessment Due BSBRSK501 Manage risk 48 49 Topic 1: Establish risk context Topic 2: Identify risks Topic 3: Analyse risks 50 Topic 4: Select and implement treatments 51 Final Assessment Due ONE WEEK BREAK Template Version: A Application Version: B Approved by: CEO Page 11 of 12
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