NearPoint email Archive and Retrieval System



Similar documents
Outlook Web Access

3. Viewing and Restoring Items and Files from the Mimosa Archive

UNIFIED COMMUNICATIONS POST-MIGRATION INSTRUCTIONS

User Manual. [Outlook Web App 2013]

M i m o s a A r c h i v e S o f t w a r e ~ S e a r c h i n g f o r m e s s a g e s. Outline. Introduction to Mimosa Archive

Connecting to LUA s webmail

Prepared by Mythtech Limited OFFICE 365 MIGRATION MANUAL GUIDELINE

How to access your via Outlook Web Access

Outlook Web Access (OWA) Cheat Sheet

How to Guide Outlook Web Access 2010


Outlook Web Access (OWA) with Exchange Server 2007 (Windows version)

Managing Contacts in Outlook

OWA - Outlook Web App

Outlook Web App The Basics

Outlook Web App User Guide

Your Archiving Service

Netmail Search for Outlook 2010

Microsoft Outlook Web App (OWA)

Mimecast Services for Outlook (MSO4)

Changing the Default Delivery Location

OWA User Guide. Table of Contents

OUTLOOK GETTING STARTED

TriCore Secure Web Gateway User Guide 1

Enterprise Vault Users Guide

To install ZCO. Once you have the above information and the ZCO.msi installation file, use the following instructions to install ZCO.

Colligo Manager 5.1. User Guide

Configuring your client to connect to your Exchange mailbox

OUTLOOK WEB APP (OWA): MAIL

Faculty & Staff Guide for Outlook Web App (OWA) Prepared by Information Technology Division Lehman College July 11, 2013

The LSUHSC N.O. Archive

Outlook Web Access (OWA) User Guide

CITY OF BURLINGTON PUBLIC SCHOOLS MICROSOFT EXCHANGE 2010 OUTLOOK WEB APP USERS GUIDE

COOK COUNTY OFFICE 365 MIGRATION USER GUIDE

Using Outlook Web App

Outlook Web Access. PRECEDED by v\

Migrating From Bobcat Mail To Google Apps (Using Microsoft Outlook and Google Apps Sync)

QUICK START GUIDE

Welcome to Enterprise Vault Archiving


Using Outlook WebAccess

EAS Archiving Getting Started Guide

Wilkes University Information & Instructions for Students using Outlook 2003

Open OWA by going to Provide your user name and password.

Outlook Web Access Tutorial

Zimbra Connector for Outlook User Guide. Release 6.0

Outlook Exchange

Outlook Mail, Calendar, Contacts, Notes & Tasks. User Guide

MECnet Portal: Using Web-Based

O UTLOOK 2003 HELP SHEET MAIL. Opening the program. Mail

MANAGING OUTLOOK PERSONAL DATA FILES

Outlook Web App McKinney ISD 5/27/2011

Outlook Web App. in Office 365. The Outlook Window. Signing In. (Outlook Exchange Faculty & Staff) Getting Started

HelpDesk / Technical Support * 1350 Euclid Avenue Ste 1500 * Cleveland, OH *

USING OUTLOOK WEB ACCESS

Outlook Web App User Guide

Microsoft Exchange 2007

Figure 1: Restore Tab

Zimbra Connector for Outlook User Guide. Release 6.0

Microsoft Exchange Hosted Archive (MEHA)

Webmail Instruction Guide

- Outlook Web App

User Guide. Please visit the Helpdesk website for more information:

NearPoint for Microsoft Exchange Server

Amazon WorkMail. User Guide Version 1.0

Microsoft Outlook Web App Quick Reference Card

Exchange / Outlook. Items in the Exchange Folder area will be accessible from any computer anywhere that has Internet access via

How to access your from WORK & HOME

BOTTOM UP THINKING SETUP INSTRUCTIONS. Unique businesses require unique solutions CLIENT GUIDE

Outlook Web App (Online)... 3 Outlook 2013 (Desktop) Apple Mail Mobile Devices Android iphone... 40

Moving your GroupWise archive to Outlook 2010 Key step to take the day after your upgrade

Outlook Live Basics. for Students

Patient Portal Users Guide

Microsoft Outlook Web Access Handbook

ELM Server Exchange Edition Virtual Archive Mailbox version 5.5

WORKING REMOTELY USING OUTLOOK WEB APP

Office 365 Outlook Web App: Advanced Quick Reference Guide

Enterprise Vault Instructions for Saving Items from an archive restored to a secondary mailbox in Microsoft Outlook

Don't have Outlook? Download and configure the Microsoft Office Suite (which includes Outlook)!

Archiving and Managing Your Mailbox

Archiving Your Mail in Outlook 2007

Outlook Web Application (OWA) Basic Training

Frequently Asked Questions

OUTLOOK ANYWHERE CONNECTION GUIDE FOR USERS OF OUTLOOK 2010

Quick Reference Guide Outlook 2013 for Windows Outlook Data Management

Microsoft Outlook Web Access Overview

Microsoft Outlook 2010 Managing Disk Quotas

1) Important browser information New 2) Why is my browser so slow? 3) How can I view more than one screen without the other disappearing?

The online environment

Auto Archiving Folders in Outlook XP

Outlook Web Access User Guide

Introduction. Creating an Archive file TO CREATE AN ARCHIVE FOLDER ON YOUR H: SPACE: Guide to Outlook 2010: Archiving

Baylor Secure Messaging. For Non-Baylor Users

Lesson 7: Maintenance

2010 Outlook Web App Client Overview

Colligo Manager 6.0. Connected Mode - User Guide

Office Outlook web access Reference Guide

Contents. Changing Your Outlook View To Folder List. Adding Exchange Server Quota Info To The Status Bar. See Quota Info

Outlook Data File navigate to the PST file that you want to open, select it and choose OK. The file will now appear as a folder in Outlook.

Microsoft Office 365 online archive features and FAQs

Transcription:

NearPoint email Archive and Retrieval System Welcome to our email archive system, NearPoint from Mimosa. With this RPS Archive system keep in mind, you will still be using Outlook as you always have. Here are some of the high points: You will continue to use Outlook the same as you always have Personal Folder (PST) files are no longer used, they will now be found in the new RPS Archive folder Your current email is being archived as it is received and sent, and can be found in your RPS Archive folder the next day Any email can be opened in the RPS Archive and you can Forward, Reply, and Reply to All just as you can in Outlook and Outlook Web Access (OWA) RPS Archive folder is accessible anywhere you have an internet connection through OWA, at home, while traveling, etc. whereas PST s were only accessible through Outlook within the district network. Your mailbox is continually being archived. There will be an overnight delay from the time when you receive or send a message from your mailbox to when you see it in the RPS Archive folder. This delay is because of the time it takes for the email to be processed by the Mimosa Nearpoint server and indexed ready for your use. You will find that if you move a message from the Inbox to a folder, you will also see that change reflected in your RPS Archive folder the next day. This document will demonstrate this new RPS Archive system and how easy it is to use. Getting Started: In Outlook, you will now find a new folder in your Outlook folder list called RPS Archive. This folder will also show up in your Outlook Web Access (OWA), so you will have access to all your email and former PST s when you are not within the district, at home, traveling, wherever you have an internet connection. If you are in OWA when you click on the folder, it may ask you to login. Simply log in making sure you put in our domain with your login, i.e. rps\yourlogin or yourlogin@rps.net, and fill in the password for your login. If you don t log in correctly you may get the following message, but to refresh just click on any other folder and go back to the RPS Archive folder and you will get the login screen to try again.

The first screen you will see is the Search window. You can search here for key words or users just like you would do in Outlook search.. You will also see there is a menu bar that runs across the top of the page.

Browse - The Folder List view: Let s first click on the Browse button so you can see the list of folders in your RPS Archive. You will see this is set up just like the folders in your Outlook, and your PST(s) are listed there as well. As you can see, when you click on an email to highlight it, you will see a preview of the body of the highlighted email in the lower panel. If you click on one of these folders you will see the emails listed that are within that folder. If you click on the + next to a folder it will expand and you can see the folders contained within that folder. This will show the same folder hierarchy that you have set up in Outlook and your PST(s). On the right side of the screen you find the contents of the folder. By default, it s sorted by date with the most recent email at the top, but you can click on any of the field headings to sort by that particular field, i.e. From, Received Date, To, etc. Between the upper and lower panels you will find a drop-down box for pages and forward and back buttons to navigate through the pages one by one, or to the first/last page.

If you want to forward a particular email to someone, it just needs to be opened first, so double-click on that email and you will be asked if you would like to download it. The reason it s asking this is because the RPS Archive is not contained within your mailbox server, but on a separate server, so it needs to go and retrieve the item and pull it down to you. It is possible that you will get a security notice pop-up. If so, just right-click it and choose Download File When the file opens you will see that it is the email itself and you can Reply, Reply to All, Forward, etc. just as you would with any email within Outlook. This is helpful when you have an email that you find is no longer in Outlook, yet you still need to retrieve it and send it to someone.

Quick Search Find an email Quick and Easy: Let s go back to the Search window that we saw when we first opened the RPS Archive folder and see the options we have there. Just click on the QuickSearch button on the top menu bar to go back to the Search page: Like we talked about at the beginning, you can search here for key words or users just like you would do in Outlook using its search functionality. Also note that there is a page number drop-down box, and << < > >> arrows below the results panel to help you navigate through the list of email results. Below that you will see a preview of the body of the highlighted email. Just like in the Browse window, you can click on any of the field headings to sort by that field, From, Received Date, To, etc. In the panel below the Search box you will see the results of your search and you can scroll down through those to find the email you are looking for. You can also click on Advanced Search and type in additional search words, date ranges, To, From, etc., to narrow the results.

To Restore a lost or deleted item: You can also use the RPS Archive to restore something you ve lost. Let say, for example, you have lost a contact or distribution list from your Contact list. Go to the RPS Archive folder and you can restore it back into your Contacts in Outlook. Find the missing contact or distribution list and highlight it. Then right above the panel there is a series of buttons where you will find a Restore drop-down box, click on the down-arrow and choose Restore Message(s) to Mailbox. The same is true for a message. It can be restored from either the Search window or the Browse window. This can be done with any mailbox item, whether it s an email, contact, or calendar appointment. Inbox Folders Organize your email: If you like to use folders to sort your email, feel free to create them under your Inbox now. Just rightclick your Inbox in Outlook and choose New Folder Give it a name and click OK.

Need More Help? Menu Bar There is a Help button in the top Menu bar that may prove useful for more detailed instructions. Go to our home page, http://535net:8080/main.jsp, click on the big red Helpdesk button and fill out a ticket. The ticket will be directed to the appropriate department and someone will contact you. Additionally, you can call the Helpdesk at 507/328-5555. Note: You can access the archive directly through Internet Explorer: https://archive.rochester.k12.mn.us/nearpoint/client/defaultframe.aspx. You will need to log in (domain qualify, i.e. rps\yourlogin and your password) Through the Blackberry and other mobile devices, just create a new bookmark to this URL https://archive.rochester.k12.mn.us/nearpoint/client/quicksearch.aspx You will need to log in (domain qualify it, i.e. rps\yourlogin) For copies of this document please see our 535net home page, http://535net:8080/main.jsp under Technology Happenings. Or, it can be found on the Rochester Public Schools Website http://www.rochester.k12.mn.us under MyMail.