OfficeSuite for Dental Practices THE FIRST PHONE SYSTEM TO INTEGRATE WITH DENTRIX G5 Tested and certified by the Dentrix G5 Connected program.
OfficeSuite: The first phone system to integrate with Dentrix G5 UPGRADE YOUR DENTAL PRACTICE TO THE CLOUD OfficeSuite Dental is the only phone system of its kind because it integrates completely with Dentrix G5, is easy to use and includes everything you need. Since OfficeSuite is in the cloud, your dental practice gets a complete communications solution, including easy-to-use phones, powerful features, system and hardware maintenance, and reliable, unlimited phone service all for a low monthly fee and none of the hassles. There is no equipment to buy and no long term maintenance contracts to sign. COMPLETE PHONE SYSTEM DENTRIX G5 INTEGRATION = IMPROVE PATIENT SATISFACTION GROW YOUR PRACTICE UNLIMITED * LOCAL AND LONG DISTANCE CALLS PROVIDE BETTER SERVICE No CapEx No capital for new equipment No maintenance contracts No additional IT resources *For details, see proposal.
OfficeSuite Dental INTEGRATING DENTRIX G5 WITH THE OFFICESUITE CLOUD-BASED PHONE SYSTEM Patient Family Details You can improve your practice through increasing patient satisfaction and enhancing employee productivity by using OfficeSuite Dental, the easy-to-use cloud-based business phone system that integrates completely with the Dentrix practice management solution. OfficeSuite Dental provides instant access to patient data and call records with every incoming call. When a call comes into the practice, employees logged into Dentrix G5 will immediately be presented with a screen showing patient information, including details about appointments, treatments and prescriptions. With our integrated solution, you will be able to: Patient Balance Details Automatically see patient information without pushing a button Improve patient satisfaction and retention Generate more revenue from current patients Identify new patients and grow your practice Improve your ability to collect balances and settle accounts *Screenshots for demonstration purposes
OfficeSuite Dental Features Because our world is increasingly technology-driven, your patients demand instantaneous, helpful and knowledgeable support so they can get their dental needs met in a timely fashion that fits into their hectic lifestyles. DETAILED PATIENT INFORMATION AT YOUR FINGERTIPS Immediately see your patient s profile including the following: Patient Details: Name, picture, age, gender, and date of birth Contact phone numbers and address Patient Family Details: Patient name, relationship and age Next appointment date and time ONE-CLICK ACCESS TO DENTRIX G5 With a single click in the pop-up window, you are put into the selected Dentrix function, such as Appointment Book, for the calling patient. And since OfficeSuite Dental displays the patient s information the instant your phone rings, you never have to enter their name, saving you time and reducing data entry. With the touch of a button, access and update the calling patient s: Appointments Family File Contact Information Chart Prescriptions Ledger OfficeSuite Dental provides your practice with all the advanced features and functionality of an enterprise-grade phone system for no upfront cost and low monthly payments. Give your practice a professional image, make your employees more productive and provide unmatched customer service to your patients. Patient Appointment Details: Last visit date and next visit date and time Next appointment reason and next appointment length Patient Balance Details: Current balance and balance outstanding to insurance Last payment amount and date Payment agreement amount and due date Instant Patient Alerts Missed appointments Medical alerts Last prescription The whole OfficeSuite experience was very easy. Broadview offered me training, but I had the entire system set up before training it is that easy to use! Dara Masi, American Dental Offices, PLLC Learn how the largest private dental practice in the New York City/Long Island metro area saves time and money with OfficeSuite. Scan with your QR scanner app on your smartphone or tablet to access.
OfficeSuite Solves Your Practice s Everyday Challenges Provide Fast, Personalized Service Get patient calls to the right person every time with included auto attendants and advanced routing options Connect with Patients Anytime, Anywhere You can use the system from anywhere there is an Internet connection from virtually any device. Improve Your Ability to Collect Balances Make it faster and easier for your staff to collect patient balances. Rather than mailing bills, staff can settle accounts during routine patient calls. Absolutely Eerything You Need is Included Unlike other systems, OfficeSuite includes high quality, easy-to-use Mitel phones as well as system upgrades and hardware maintenance. Add New Staff in Minutes Set up a new staff member in minutes without having to call your phone vendor or pay move, add or change fees. Get thelatest Technology Without Lifting a Finger OfficeSuite is future proof. You continually get access to new features and the latest phones and accessories without new capital.
INCLUDED STANDARD PHONE AND SYSTEM FEATURES Standard OfficeSuite Features Auto-Attendant Broadcast Groups Business Quality Voice Lines Call Coverage Call Forward Call Hold Call Hunting (circular and linear) Call Park/Retrieve Call Transfer E911 Compliant Extension Dialing (3 or 4 digit) Headset Capable Intercom Multiple Line Appearances Music on Hold Mute Online Management Phone Directory - Employee Phone Directory - External Programmable Keys Redial Redirect - Emergency Forwarding Site Page (via speakerphone) Speakerphone Speed Dial, one-touch Three-way Calling Transfer Direct to Voicemail Voicemail Voicemail Auto-Forward all to e-mail ID Voicemail Return Call During VM Retrieval Voicemail, Forward to Co-Worker Ext. Voicemail, Out-Dial From Voicemail Voicemail Notification via e-mail or SMS Zero Out of Voicemail - personal target OfficeSuite Dental Features Screen Pop Details: - Patient Information - Patient Family Records - Patient Appointments - Patient Balance Records - Patient Prescription History Instant Dentrix G5 Access: - Family File - Ledger - Chart - Treatment Planner - Office Journal - Appointment Book - Prescriptions Manager Optional Features Local Phone Numbers (DIDs) (block of 20) Fax Services Custom On-hold Announcement Mobile Twinning Home Office Phones Toll-free Phone Numbers Premium Customer Service Automatic Call Distribution (ACD) Automatic VoIP Failover And many more... OfficeSuite gave us mobility and flexibility right out of the box. Our clinicians now have access to all their incoming office phone calls and voicemail while out in the field. It would have cost us three times as much to accomplish this with our previous vendor. Karen Smith, Human Services, Inc. (HSI) Learn how HSI went from no mobility to having staff meeting its clients 75% of the time thanks to OfficeSuite. Scan with your QR scanner app on your smartphone or tablet to access.
OfficeSuite is Easy for Your Entire Dental Staff BROADVIEW AT A GLANCE EASY... EASY TO MANAGE 3 mouse clicks to make updates Staff manages their preferences (if you allow) Basic and advanced features included Add employees as your practice grows Native support for multiple offices/remote staff EASY TO USE Easily customizable buttons Get calls and messages everywhere Extends to any phone, even home and cell No IT or special degree required EASY TO BUY Just tell us 3 things: how many phones, lines and what options No CapEx, maintenance contracts or hidden fees Engineers available for special needs EASY TO INSTALL Plug and play phones Professional on-site installation Pre-configured for your dental practice Online training and support EASY TO MAINTAIN Point and click changes Support yourself, no special IT needs Scales and adapts to your evolving practice
High-quality Phones and Accessories EASY-TO-USE PHONES OfficeSuite includes easy-to-use Mitel phones and powerful accessories that meet the needs of all your employees. Color Touch Screen LCD Phone Backlit LCD 48-Key Phone Backlit LCD 24-Key Phone LCD 16-Key Phone The ultimate productivity tool for any dentist or practice manager Bright, easy-to-read 7-inch color LCD touch screen 48 self-labeling keys for one-touch access to powerful applications The perfect phone for a front desk staff Self-labeling backlit LCD screen immediately updates the 48 programmable keys Completely customizable and designed for flexible, fast access to enterprise-class features The phone of choice for the majority of your staff Self-labeling backlit LCD screen instantly changes the 24 programmable keys Get powerful features right at your fingertips Perfectly suited for staff members Completely customizable and designed for flexibility and ease of use One-touch access to powerful applications All OfficeSuite LCD Phones offer: Advanced Capabilities: 3 soft keys Instant feature access Self-labeling keys Park and page Built-in intercom Hands-free speakerphone Integrated Ethernet switch Voicemail indicator light OfficeSuite is compatible with existing systems, such as: Dentrix G5 practice management solution Elecronic security and entry control systems Overhead paging (PA) systems
POWERFUL ACCESSORIES Wireless DECT Headset Extend OfficeSuite phone functionality for hands-free comfort and flexibility perfect for front desk staff Wireless DECT Handset Uses Digital Enhanced Cordless Telecommunications (DECT) technology for higher voice quality than Bluetooth Ideal for front desk and reception staff Slim Phone Softphone The ideal phone for small spaces such as waiting rooms and examination rooms Cost-effective, fully programmable phone for any location Instant mobility and convenience from any PC or laptop Turn any Internet-connected PC into a fully functional phone Functions just like your desk phone and is integrated into your OfficeSuite system IP Conferencing Unit Exceptional voice quality and clarity Focuses the mic on the lead speaker Eliminates background noise and side conversations Programmable Key Modules (Sidecar) Allow your front desk staff to monitor and manage multiple lines with up to 96 extra buttons! PoE (Power over Ethernet) Switches from Cisco Put phones anywhere, even places where you don t have an electrical outlet Simplify installation by reducing wires Easy to use and manage connect your practice quickly and easily OfficeSuite Works Anytime, Anywhere, and on Any Device Get calls and voicemail messages in real time on remote devices, including messages on your smartphone and tablet, with our Android and iphone apps Make updates and changes to the system from anywhere using the mobile-optimized OfficeSuite customer website Not near your office phone? No problem you can get voicemail messages emailed to you as attachments
All the Features You Need, Now and in the Future NEVER BUY A PHONE SYSTEM AGAIN Avoid technology obsolescence! OfficeSuite is future proof, so your dental practice continually gets access to new functionalities and the latest phones and accessories without having to spend precious capital. Our engineers are constantly updating the system, and as new features become available, they are automatically implemented at no cost to you. Built-in Intercom Page co-workers, even across multiple offices, for fast, hands-free communication Auto Attendant Get virtually unlimited auto attendants at no extra cost so that callers can self-select from a menu Voicemail Get notifications and messages from any phone, online or in e-mail Staff Monitoring Tools Optimize patient conversations and improve staff productivity by monitoring, evaluating and recording incoming calls Mobile Twinning Have all incoming calls ring your desk and mobile phone simultaneously so you never miss a call Mobile Ready Make updates and changes right from your tablet or smartphone Hot Desking Make and receive calls and use features from any phone Call Coverage Direct incoming calls to any phone and change locations anytime online
Broadview Networks The Trusted Business Technology Leader LEADING THE WAY IN INNOVATION Broadview Networks is enabling dental practices like yours to embrace the shift to cloud-based solutions with the experience, support, and knowledge to make the transition seamless. BROADVIEW AT A GLANCE Broadview Networks all-encompassing approach allows companies to concentrate on running their business, not their IT environment or communications infrastructure. Every day, nearly 100,000 business professionals nationwide rely on our award-winning cloud-based phone system called OfficeSuite. 75% OF COMPANIES WILL BE USING ENTERPRISE-CLASS CLOUD-COMPUTING SOLUTIONS WITHIN FIVE YEARS. IDG Research Services and CIO Custom Solutions Group Enterprise-Grade Cloud Computing Adoption Founded in 1996 Over $300 million in annual revenue 56th largest privately held company in NY* More than 30,000 business customers Approximately 1,000 employees and associates Patented cloud-based phone system *As published by Crain s New York Business 11/12 Headquarters, Rye Brook, NY Operations Center, King of Prussia, PA THE BROADVIEW DIFFERENCE Broadview is unlike other providers. We seamlessly blend next-generation technologies including cloud-based solutions that do not require any capital investment with traditional facilities-based services to enhance productivity without sacrificing quality or performance. Complete IT solutions portfolio 100% focus on businesses No CapEx business solutions Award-winning customer service Operational support and billing excellence Dedicated project managers
For more information about Broadview OfficeSuite Dental and phone solutions for dental practices, contact your Henry Schein representative, or Henry Schein TechCentral. Call 866.775.7420 or visit HenryScheinTechCentral.com