Frontier AnyWare. Overview. Built for reliability, productivity and convenience. Business continuity. Easy to use
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1 Frontier Anyware With cloud-enabled solutions so you have access anywhere, from any device Overview is an affordable and feature-rich phone system for businesses. You receive great call quality, industryleading reliability and an easy-to-manage phone system with no upfront costs. Everything is included in one low monthly rate. More than a typical phone system, extends the cloud-based telephony model to include everything your business needs to communicate efficiently and cost effectively. Built using Frontier s and Mitel s award-winning telecommunications technology and designed with simplicity and everyday business use in mind, offers an excellent selection of monthly plans and phones from which to choose. Our consultants work with you to customize a phone system that precisely fits your needs and budget. Built for reliability, productivity and convenience Business communications are a critical part of your business, which is why is hosted in private, secure data centers and is designed, optimized and maintained according to industry standards for high availability (HA) computing facilities. Managed by a team of highly experienced data and UC engineers, our data centers deliver exceptional performance. Business continuity In the event of a natural disaster, power outage or other disruption to your office, the Auto Attendant will manage your calls for you, and with Mobile Twinning you can still receive all your calls on your mobile phone. Easy to use With it s never been easier to get up and running quickly. Simply plug your Mitel phones into your network and start making calls. It s that simple. For those that need assistance, our trained professionals will come to your location and install the phone system at no cost. frontier.com/businessedge 1
2 Simple to administer Through a simple and intuitive web portal you can quickly create new ring groups, move extensions, edit users and much more. Changes can be made by office administrators in seconds rather than requiring expensive IT support that takes days. One all-inclusive, low, monthly price eliminates the expensive upfront costs of buying phones and investing in an expensive on-premises PBX system. For a low monthly price, enjoy state-of-the-art Mitel IP telephones, Frontier s award-winning call control features and support. No more surprises or unexpected support costs When you need help, simply call our support team and we ll answer any questions or solve any problems related to your phone system quickly, friendly and with no additional expense. A versatile approach to Enterprise-Class Communications offers several convenient seat types by choosing the combination of each that best fits your business needs, you can customize a system that ensures you pay only for the features that you need. As your business grows and your needs evolve, you can quickly add or modify seat types. Advanced Designed primarily for power users, Advanced offers the feature-rich Frontier Cloud Communications system coupled with the flexibility of unlimited local and long distance calling plans. Among its many quality features, Advanced includes Mobile Twinning, Hot Desking, Corporate Auto Attendant, Voice Mail to Support, Contact Dialing and more. Lite For businesses that want the flexibility and power of Frontier Communications telephony cloud applications but don t spend enough time on the phone to require unlimited local and long distance dialing, Lite offers affordability without sacrificing call quality or service. Minutes accrued in excess of the bundled amounts are billed at a low, per-minute flat rate. Extension Only with Voice Mail Extension Only With Voice Mail is exactly that our Extension service, with voice mail service enabled to the four-digit extension. Voice mails can be retrieved through the system or through convenient Voice Mail to service. frontier.com/businessedge 2
3 Feature List Product/Service Extension Only With Voice Mail Lite Advanced Local Phone Number Unlimited Local Calling Unlimited 1+ US Long Distance Unlimited 1+ Canada Long Distance 250 Included US/Canada Usage Minutes Not Applicable Mobile Twinning Hot Desking Corporate Auto Attendant Voice Mail with Forwarding Hunt/Ring Groups Contact Dialing Audio Conferencing Interoffice 4 Digit Dialing Localized E911 Call Transfer Call Forwarding Call Park Call Pick-Up Call Hold System Speed Dial User Speed Dial Direct Page Individual Record A Call Do Not Disturb Call History Outbound Caller ID Number Outbound Caller ID Company Name Local Number Portability Access to Administrator Portal Access to End User Portal Softphone Compatible Unified Communicator Express PC Client frontier.com/businessedge 3
4 Communications Devices Mitel offers the industry s most comprehensive portfolio of IP desktop devices. Designed with ergonomics and modern office aesthetics in mind, these business phones provide users with easy, intuitive access to the feature-rich Mitel telephony and advanced desktop applications. Mitel s new E-Series phones deliver powerful new enhancements including an embedded Gigabit Ethernet switch, double the amount of RAM and IPv6 support MiVoice 5304 IP Phone MiVoice 5304 IP Phone is a cost-effective, entry-level display phone that provides access to the features and applications enabled by Mitel s IP-based communications platforms. It is a dual-mode, dual-port, two-line phone with a 40-character backlit display. MiVoice 5320e IP Phone The MiVoice 5320e IP Phone is an economical, entry-level enterprise phone that features a large easy-to-use interface and eight multi-function, programmable, self-labeling keys. This phone is ideal for communication-intensive companies and can be used by ACD agents and teleworkers. MiVoice 5330e IP Phone The MiVoice 5330e IP Phone is a next-generation, fullfeature, enterprise-class phone that provides users with a large graphics display, 24 multi-function, programmable, selflabeling keys, built-in HTML Applications Toolkit and much more. This phone is an excellent fit for all employees, ACD agents and teleworkers. MiVoice 5340e IP Phone The MiVoice 5340e delivers one-touch access to most phone features, superior sound quality with wideband audio, 48 multi-function, programmable, self-labeling keys, built-in HTML Applications Toolkit and much more. T he 5340e IP Phone is ideal for managers, Hot Desk users, teleworkers, contact center agents and supervisors. frontier.com/businessedge 4
5 MiVoice 5610 DECT Handset and IP DECT Stand Mitel s newest peripheral for the desktop portfolio of 5300 Series IP Phones offers unprecedented convenience and limited mobility for IP Phone users. The 5610 DECT Handset and IP DECT Stand is the ideal mobility solution in hospitality, education, health care and retail, as well as small and midsized businesses and enterprise markets. MiVoice 5360 IP Phone The MiVoice 5360 IP Phone is an exciting, next-generation desktop device that provides a color touch display to graphically deliver rich applications to general business or across multiple vertical market sectors. Demonstrating Mitel s continued focus on the user, the 5360 IP Phone delivers easy-to-use, one-touch access to many phone features and applications. MiVoice Attendant Console The MiVoice 5540 IP Console is the ideal attendant solution for small and mid-sized businesses using the Mitel MiVoice Business solution or the Mitel SX-200 IP Communications Platform (ICP). This economical answering point can be used as an attendant console, a sub-attendant position for departments or workgroups, or as a back-up answering position. MITEL Unified Communicator (UC) Express Softphone The UC Express Softphone for Mitel MiVoice Business improves the effectiveness and productivity of mobile and remote workers, enabling them to become more accessible to customers, management and their co-workers regardless of location. frontier.com/businessedge 5
6 About Frontier Business Edge Frontier s fiber rich network serves businesses of all sizes, ranging from small and mid-sized businesses to Fortune 500 companies. Frontier offers a full suite of collaboration solutions including advanced data networking, video, voice solutions, cloud technology, and network security. When you choose Frontier Business Edge, your company will: innovative. With reliable, Frontier-owned state-of-the-art infrastructure and cutting-edge technology. cost-effective. Mitel MiVoice Conference Unit Mitel MiVoice Conference Unit is a first-of-its-kind device for the personal office meeting space. Created in response to customer requests for an easier, more cost-effective way to foster collaboration, it is a single device that combines inroom presentation display and multi-party audio collaboration for remote participants. Compact, easy to deploy and simple to use, the touchscreen MiVoice Conference Unit gives you what you need to turn collaboration from a special event into a natural part of every work day. A Phone System and Company You Can Trust Delivered by industry-recognized communications leader Frontier, and leveraging over 75 years of business telecommunications experience, the cloud-based business phone system is the most flexible and cost-effective path for businesses toward a reliable, feature-rich business phone system. By having the capacity to scale quickly and affordably as your business grows. confident. Knowing we have your back with 100% US-based 24/7/365 customer service, technical support and network monitoring in place. Our network professionals handle installation and monitor your network 24x7 so you can count on receiving performance without problems. And as your business needs change, you can be assured our services and technical support are there for you whenever you need us. To find out what Frontier Business Edge can do for your business, please visit us at frontier.com/businessedge. Not all Frontier products and services are available in all markets. All service marks and trademarks belong to their respective owners Frontier Communications Corporation frontier.com/businessedge 6
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