Wincanton Records Management Handled with care. Protecting your information and your reputation

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1 Handled with care Protecting your information and your reputation

2 Wincanton Records Management Information is one of your organisation s most valuable assets. Let us help you manage it safely and securely with our flexible services that put you in control. Your information is in safe hands For most organisations, managing their growing body of both hard copy and digital information is a constant challenge. At Wincanton Records Management we pride ourselves on helping organisations manage this valuable asset. We do this by looking after your documents safely and securely, minimising the inventory, reducing costs and ensuring you have them to hand when you want them. The service is supported by our custom-designed premises, modern fleet and the resources of Wincanton Plc. But we like to offer more. Our people are dedicated record management professionals. We spend time getting to know you and your business so we can meet your current needs and respond as they evolve. We provide friendly, flexible and pro-active service, time and time again, because we want to build strong and trusted working relationships. It s a different attitude, one that you ll notice whether you re talking to the driver who collects your documents or our Managing Director. Our clients thank us for it, frequently, and that s how we know we re getting it right. And we are constantly developing our services in both hard and soft copy information management, working towards the day when everyone can see their organisation s information anywhere, anytime, quickly and easily. A trusted brand We re backed by the Wincanton Group, a well-established company specialising in logistics and warehousing, with a history that spans almost 90 years. The Wincanton brand has become synonymous with service excellence and strong working relationships. That s why organisations like Tesco, Marks & Spencer, BAE Systems, Shell and Capita Asset Services have chosen to work with us. Given the group s track record and our dedication to providing exceptional customer service, you can be confident that your information is in the safest possible hands.

3 Wincanton Records Management We support you throughout the entire records management lifecycle. From the moment that they are created to the day they become redundant, we will deliver the right solutions for your business. Records lifecycle Record creation Document storage Active use Retrieve from storage Less frequent usage requirement No longer required Secure record destruction Electronic document management Data protection 99.1% of our deliveries were on time in What we offer Record creation: If you want to reduce the amount of physical records you produce or cut the costs associated in their creation, we can help you achieve your record management objectives. Secure document storage: When you no longer want your records on site, we can advise and deliver a storage solution that suits your needs. No matter what, your information will be safely and securely managed and stored. And you ll be able to access it any time via our dedicated retrieval service. Electronic document management: When you want to digitise your records, we can help you make this happen. We re here to help, whether you simply want to convert your physical records to an electronic format or implement a complete end-toend electronic document management solution. Data protection: To safeguard your company s data, we provide a complete service, from off-site or remote tape storage to disaster recovery. Secure record destruction: We can support you when the time comes to dispose of your information. If you want advice or a confidential destruction service, we re on hand. Your guarantee of quality The following standards and accreditations are your guarantee of a high-quality, secure service. ISO9001: We have ISO9001 accreditation. This internationally recognised standard for quality management systems is based on principles including a strong customer focus, motivation from top management, and a process of continual improvement. ISO27001: We have ISO27001 accreditation. This standard focuses on the excellence of information security management systems, particularly those concerned with minimising risk. Background checks: All of Wincanton Records Management s employees have background checks before they join the business. How we work Security, confidentiality and trust form the backbone of our business. That s why organisations including the City of London Police, Lark Insurance and Capita Asset Services rely on us to safely and securely manage sensitive, confidential documents. We are entirely focused on delivering the services that our clients require, and anticipating how their needs will change. Our dedicated customer support and operational teams are available to offer advice at every stage of the records lifecycle, ensuring that you receive all the help and support you need, as and when you need it.

4 Simply put, we offer peace of mind. Clients know their records are stored safely and securely, and are confident they can access them whenever they need them. What our clients say I now have peace of mind that our records are stored in a purposebuilt facility, which benefits from the highest standards of fire safety and security. We would strongly recommend working with WRM they are a professional, dynamic team that delivers. Gerald Goetzee, Divisional Director, Lark Insurance Records management isn t simply about putting boxes into storage anyone can do that. What really matters is getting them back, when and where you want them, safe and undamaged. Only then is confidence built in the storage provider. WRM is living up to this promise. Records Manager, Global Law Firm I m delighted with the work Wincanton Records Management has delivered for NHS Lanarkshire. Their knowledge of the industry and expertise in on-site scanning has meant we have a solution that complements our operations and supports our staff ultimately helping us in achieving our core targets whilst driving greater efficiency and cost savings. Donald Wilson, General Manager ehealth, NHS Lanarkshire The WRM solution is robust and accurate and gives us real-time information on the whereabouts of every one of our files. There s no more chasing and no more searching we know exactly where everything is. Some of our clients Sharon Behan, Office Manager Pearl Group Management Services

5 Do get in touch to find out how we can help you manage your information more efficiently and effectively. National footprint For further information Bristol 39a Cater Road Bishopsworth Trading Estate Bristol BS13 7UH T: Dublin Unit 4 Northern Cross Business Park Finglas Dublin 11 Ireland T: E: info@wincantonrm.ie London River Road Barking IG11 0DP T: Easter Park Ferry Lane South Rainham RM13 9BP T: Middlesex Unit 17 Trade City Cowley Mill Road Uxbridge UB8 2GG T: Scotland Apollo Centre Dovecote Road Eurocentral Motherwell ML1 4GP T: Shropshire Unit D Stafford Park 12 Telford Shropshire TF3 3BJ T: Head Office: London 8 Beam Reach Coldharbour Lane Rainham RM13 9YB T: Head Office: Dublin Unit 100 Northwest Business Park Ratoath Road Blanchardstown Dublin 15 Ireland T: E: info@wincantonrm.ie Manchester Unit 30 Finlan Road Stakehill Industrial Estate Middleton Manchester M24 2RW T: