Data Centres and IT Infrastructure

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1 Data Centres and IT Infrastructure

2 Expertise you can depend on Onyx Group is setting the standards of provision and customer care. We provide a national service, with a local feel, to over 2,000 satisfied business customers. Established in 1994, we have grown to offer a comprehensive Data Centre and IT Infrastructure service provision, internationally synonymous with excellence and accessibility. In addition we deliver inter-connectable services including Business Continuity, Cloud, Networks and IT Support. This combination of the professional & personable makes all the difference to our customers, as it keeps them firmly at the heart of everything we do. We continually deliver beyond expectation by raising the highest of industry standards with a pro-active mindset that constantly allows us to stay ahead of the competition. I ve never underestimated the need to be the best we can be. There s always someone else ready to take your place as forerunner in the minds of the consumer, so we work tirelessly to maintain our position. We re doing what we believe in, what we have pride in, and what we truly care about. Neil Stephenson, Chief Executive Officer, Onyx Group Onyx Group is: 5 UK-based Data Centres & over 70 Workplace Recovery Centres A portfolio of Cloud and Security products A resilient core network ranked in the top 1% worldwide A wealth of professional experience & 24/7 help desk support

3 We save businesses money by keeping them active and productive, by protecting their data and their reputation. It s incredibly important to treat the clients who use us in the same way as we would wish to be treated. Starting from this standpoint of absolute respect means we can t go far wrong. Hugh Gillen, Managing Director of Infrastructure, Onyx Group The Onyx experience Onyx Group is not a technology business dealing in people, we are a people business dealing in technology. Entrusting your business to Onyx Group will add value to the products or services you provide. With this as our start point, the customer remains absolutely certain that their mission-critical data and applications are cared for by us, to the same high standard as it s cared for by them. It s such a simple ethos, but it s one that s made us the industry forerunners we are today. When you re absolutely certain that your business is safely in the hands of the right professionals it allows you to focus on what truly matters... your clients. Using our established and proven infrastructure removes the need to implement and constantly maintain your own. We can do it all for you. Your experience of Onyx Group is: Protection of your mission-critical data in world-renowned facilities Improved business performance with total flexibility and scalability of service Tailored consultancy providing personalised business solutions A premium service, offering value and affordability All provided with 24/7 help desk support, designed to help your business by giving you full access to ours

4 Onyx Data Centres Onyx Group has an established network of state-of-the-art Data Centres across the UK. We have the scalability and flexibility to respond to your business needs the instant they occur. We own them, we operate them and we continually develop them with a dedicated ongoing investment and consideration of our environmental impact. The carefully selected locations of all our Data Centres means guaranteed privacy, ease of data access and speed of connectivity to maximise business uptime. Whether choosing the Colocation of your own equipment or a Managed Hosting environment, the packages we create always start with tailored consultancy. This means you receive exactly the right solutions for your business all of which are driven to reduce risk, improve resilience and ease any technical strains inside your own company. One of the greatest benefits of working with Onyx Group is that we can focus on running our business safe in the knowledge that our data, critical to business operation, is being looked after correctly and safely. Onyx knows what it s doing and instils the confidence that we ve chosen the right provider to manage and secure our core systems and data. Vince Sparks, IT Director, Eddie Stobart Onyx Data Centres are: 5 Onyx managed facilities in Edinburgh, Glasgow, Newcastle, Middlesbrough & Sheffield On our own national core resilient network, ranked in the top 1% worldwide Tier 3+ facilities with market leading SLA s and bandwidth over diverse feeds 24/7 security, environmental monitoring and remote hands assistance ISO27001 Information Security Management & ISO9001 Quality Management accredited

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7 Onyx Group has a great reputation for delivering technology solutions that can really improve professional advantage. We are very impressed by the solutions they have provided us and the flexible, professional attitude of all the staff at the Group. Andrew Morkot, Business Continuity Manager, Sage Onyx Business Continuity Onyx Group provides an uninterrupted delivery of service. Guaranteeing business resilience, making certain that you are ready for anything. We achieve this by pre-empting risk, putting appropriate actions in place & handling the subsequent affects of an incident to reduce your business s downtime to an absolute minimum. Our complete solutions come with access to an unrivalled portfolio of over 70 specialised Workplace Recovery Centres should you require them. Ensuring that your IT systems and data are consistently available to and accessible by your staff can aid regulatory compliance. This will increase your competitive advantage and customer confidence, and prevent the long-term reputational damage and financial cost of not being prepared. Onyx Business Continuity is: A complete portfolio of Business Continuity solutions including Workplace Recovery, IT & Telecoms Continuity and Consultancy & Planning BCI accredited specialists and ISO22301 strategic excellence Providing professional, short notice response times Fully functional system integrity so your staff can keep working in case of: natural disasters, fire, power outages, viruses, hardware failures and human error

8 Onyx Cloud Onyx Cloud provides an exceptional portfolio of Infrastructure as a Service (IaaS) products. Run from our own UK-based Data Centres, giving us the flexibility to respond to your changing business needs. Our solutions are designed to meet the most demanding industry needs in a professional and structured way, using globally recognised software to deliver a guaranteed uptime of 99.99%. These standard-setting provisions have earned us the title of Approved Supplier of Government Cloud Services. We maintain the highest levels of security and, unlike many companies in our sector, we have a guaranteed data extraction policy which ensures that your data is available to you, anytime. You can even come to our Data Centres yourself to collect your mission-critical data or just see how it s being cared for. Onyx Cloud is: Cloud Servers on EMC Isilon storage with latest generation processing architecture Cloud Backups with the security and reliability of Asigra based protection We have worked with many technology companies over the years but have found none that rival Onyx Group s ability to deliver effective solutions, on time, on budget and that are supported and managed as professionally. Ian Dodd, Technical Services Manager, Vattenfall Cloud Licensing for pay-as-you-go access to corporate, academic and government software Cloud Hosted Exchange offering on demand Delivered on our fast and reliable core network Maximising uptime, agility of provision and a flexibility of service that grows with your business

9 Onyx IT Support and Networks Onyx Group ensures maximum uptime and availability of your technology. We have exceptional people supporting exceptional businesses. As an expert supplier of comprehensive IT services, our award-winning IT support professionals build a close working relationship with your existing teams. Our Network Services provide total reliability to keep your IT systems connected all day, every day. You can benefit from class-leading support and security for your IT, to maintain high levels of productivity which are designed to keep costs down. Onyx Group has strong relationships with leading vendors and the skills to implement the most complex security & infrastructure solutions. But unlike your typical IT Support provider we can offer you a local and personal service to manage the most specific IT requirements. Onyx IT Support & Networks is: Outsourcing our first line service desk was an obvious choice given the flexibility and scalability required. Onyx emerged as the best candidate for BBES. They listened closely to our requirements and came back with innovative ideas. We envisage a long term relationship with Onyx given the first class results achieved so far. John Foster, Head of IT, Balfour Beatty Engineering Services An outsourced business-tailored solution to meet the requirements and expectations of even the most demanding organisation A portfolio of security solutions including Firewalls, Security, Web Security, Remote Access and Consultancy & Analysis High speed and reliable business connectivity via our Broadband, Private Circuits and Multi-Site Connectivity solutions Total peace of mind that customer expectations are satisfied by meeting industry compliance and regulatory standards

10 With our reputation founded on superior quality products and innovative technology, it was important that we chose a company that could match our performance and have the capabilities to work with us on a global scale. Onyx have lived up to our expectations and more. Chris Etches, European IT Infrastructure Manager, EnerSys Why choose Onyx Group? Onyx Group is certain of its offering and we remain passionate about the service we provide to our customers. We were the world s first ISO27001 accredited Data Centre organisation, pro-actively setting the highest industry standards. Our national infrastructure of class leading facilities, exceptional people and partnerships with some of the world s leading technology vendors allows us to offer a range of innovative and flexible solutions to meet your hosting and data availability needs. We don t just follow, we lead this desire to be the best creates zero ambiguity when exploring the provisions you can receive from us. We listen to your needs, establish a plan of action and then deliver... it s a mind-set which provides unfailing business solutions, delivered in a friendly, flexible and accessible manner, supporting long-term business relationships. Onyx Group will: Deliver secure, resilient environments for your data, removing the need to invest in your own infrastructure Ensure that your IT systems and data are constantly available and accessible to your staff, to meet regulatory compliance and increase customer confidence Guarantee the flexibility, scalability and agility of your business operations Maximise the uptime and availability of your technology to help you support your business needs in a professional, secure and efficient manner Provide reliable and fast internet connectivity across our resilient national network to maximise business performance

11 Onyx will never lose sight of the reasons we exist: that is to consistently provide a standard-setting service which delivers beyond expectation, every single time. Our clients trust Onyx with their mission-critical data and that creates an unshakeable dedication from us it has to. The very heart of your business is in our Data Centres... that trust means we will never become complacent about our role in your company. Alastair Waite, Director, Onyx Group How to get in touch Understanding exactly what our customers need is the starting point of all of our solutions. Our experienced advisors are on hand to guide you every step of the way. By getting in touch we can begin to learn your current and future requirements, so that we can construct a solution to suit your exact needs. As your needs change, so do we this flexibility of service is built into every project, providing an agility of provision which can adapt in line with your exact business requirements. Contact us today at: Phone number: address: [email protected] Website: Blog: blog.onyx.net

12 Get in touch Phone: Web: Onyx House 9 Cheltenham Road Portrack Interchange Business Park Stockton-on-Tees, TS18 2AD