Business and Governance. Digital Media Manager. 35,527-40,202 per annum. Fixed Term to July hours net per week

Transcription

1 JOB DESCRIPTION Job Title Department Division Reports to Salary Range Term Hours Digital Producer, First World War and atrium galleries Digital Media Business and Governance Digital Media Manager 35,527-40,202 per annum Fixed Term to July hours net per week Imperial War Museums Imperial War Museums is a family of five museums: IWM London; IWM North in Manchester; IWM Duxford near Cambridge; the Churchill War Rooms in Whitehall, London; and the historic ship HMS Belfast, moored in the Pool of London. IWM is unique in its coverage of conflicts, especially those involving Britain and the Commonwealth, from the First World War to the present day. We seek to provide for, and to encourage, the study and understanding of the history of modern war and 'wartime experience'. We are proud to be regarded as essential sights of London, Cambridgeshire and Greater Manchester. Digital Media department This post sits within the Digital Media department, which is responsible for the delivery of all on-site (gallery), mobile and web-based digital output for IWM. Regeneration: First World War Centenary Project This major programme of work will renew galleries and services at IWM London. The first phase will see the creation of new First World War and atrium galleries which will open in summer 2014 to mark the centenary of the First World War. The galleries aim to set a new benchmark for war and history museums and shape the future of IWML s public offer. The Digital Producer is responsible for project managing the creative and technical development of the software (approximately 60 pieces ranging from simple films to multi-user interactive installations) to ensure that the finished galleries are delivered on time, on budget and provide an exceptional visitor experience. This will mean working very closely with the Digital Media Manager, Exhibition Manager and the content teams, exhibition designers, external and internal software developers, the Exhibition Construction Manager (who will undertake the contract administration for the software contracts), the

2 Technical Manager (responsible for hardware and technical infrastructure) and the AV contractor. Therefore the post holder must be an excellent communicator and collaborator with robust planning and organisational skills. Software Tender Compilation period Attend meetings with the team to understand the project vision, style and content Review current designs and media requirements with the team Compile the software style and content guide, including access requirements, for example, subtitles, BSL etc Review and develop the outline software development programme and continue to update and issue to exhibition construction manager for inclusion within the master programme. Content, Assets and Copyright Licenses Manage the content/asset list in liaison with the Exhibition Manager to ensure the programme for delivery is kept up to date. Review the agreed copyright license process and agree a strategy for delivering assets to the software companies. Software Tender Period Review tender responses in collaboration with the team and input into the tender report Provide feedback for all tender enquiries in line with IWM procedures Software Pre-production and Production Produce the detailed design, production and delivery programme for the software development Manage the creative production of the software with the team and ensure that stakeholders are included at appropriate and identified points Manage the approval process of the software with the team. Manage evaluation of the software in line with IWM guidelines Collate and issue a monthly report for all software packages. Ensure software guidelines are observed Keep the Digital Media Manager informed on all progress Coordination with the AV Hardware Consultant / Contractor Liaise with the Technical Manager and the hardware consultant/contractor on all media formats and review compatibility with suggested hardware Manage the software designers for off-site tests / mock ups and ensure media is provided in the agreed format Plan off-site approvals where required and manage the approval process Software Installation and Hand Over Issue a detailed commissioning, testing and final sign off programme to be agreed with the team On completion; manage the delivery of the software assets and source code and oversee the installation and load testing on site Manage the sign off process with Exhibition Manager and Construction Manager Manage and coordinate the software contractors to produce O&M manuals in accordance with IWM and construction manager guidelines. Ensure all copyright licence certificates are issued and filed for record purposes Meetings relating to the AVS development Arrange, chair and minute creative software with the team 2

3 Health and safety IOSH Managing Safely-Responsible for implementing systems and procedures to support all Health & Safety at Work Acts and other legal requirements and any reported unsafe working conditions and practices are sought out and rectified. Complete Annual Stress review and regular departmental Health & Safety Audits to monitor staff training and progress on production of risk assessments General Draft papers and reports as required Represent the Museum and the project at internal and external meetings and events, giving talks and briefings as required Staff must be aware of and abide by IWM s information security, data protection and health and safety policies regarding the handling of all sensitive and personal data This job information cannot be all encompassing. It is inevitable over time that the emphasis of the job will change without changing the general character of the job or the level of duties and responsibilities entailed. This information may be periodically reviewed, revised and updated in consultation with the post holder to reflect appropriate changes. 3

4 Essential criteria Qualifications/Experience How this will be assessed 1 Relevant professional or vocational qualification of degree standard 2 Substantial experience of software project management, including managing deadlines, resources, people and budgets in an environment of competing priorities 3 Proven experience of forming and maintaining relationships with internal and external stakeholders 4 Excellent understanding of the technical integration of software and hardware 5 Experience of working within a cultural organisation or environment such as a museum 6 Experience of using common computer programmes including Microsoft Office, internet browsers and Knowledge 7 Thorough understanding of the software design and development process 8 Knowledge of procurement within publicly funded organisations, test, test 9 Understanding of accessibility compliance Key competencies 10 Proactive Change (C) Takes an active role in encouraging and implementing new ideas. Demonstrates a creative and flexible approach. 11 Planning & Results Drive (C) Identifies priorities and consistently achieves key targets. Takes practical steps to overcome obstacles to personal and team goals. Tackles tasks in a calm, systematic, efficient and logical manner. Demonstrates a persistent and determined attitude in the face of difficulties. 12 Encouraging Collaboration (C) Develops positive and productive relationships with colleagues at IWM, other organisations Interview Interview 4

5 and with funders/stakeholders 13 Meeting Customer Needs (C) Applies excellent two-way communication skills in order to fully understand customer needs and expectations. Excellent verbal and written communication skills 14 Developing Diversity (C) Demonstrates a personal commitment to fairness and equality of opportunity. 15 Commercial Acumen (C) Able to secure and manage resources (human, material and financial) effectively. 16 Leadership/Management Skills (C) Uses positive communication, openness and integrity to motivate staff. Provides clear direction for the team. 5

6 Terms and Conditions Your normal hours of work will be 41 gross including lunch breaks. This would normally be Monday to Thursday 09:00-17:15 and Friday 09:00-17:00, unless otherwise agreed with your line manager. There is a requirement on occasions to work unsocial hours or at weekends for which leave in lieu will be granted. The successful candidate will be on probation for 6 months. The annual leave allowance is 25 days per annum plus public holidays, rising to 30 days after five year s service. IWM has introduced a total ban on smoking in all its buildings. In the first 13 months of service you are only eligible to Statutory Sick Pay. Salary The salary range for the post is 35,527-40,202 per annum. Starting salary is normally at the minimum of the range. Salary increases are in line with the IWM s Performance Pay Scheme, which is subject to government pay policy. Benefits The benefits listed below are discretionary and IWM reserves the right to vary or withdraw them at any time. All such benefits apply during the course of your employment only. IWM is a member of the Civil Service Pension Scheme. Civil Service offers a choice of pension, giving you the flexibility to choose the pension that suits you best. An interest free season ticket loan scheme after three months service. 20% discount in IWM s shops. 25% discount in IWM s cafes. Free entry to the majority of Airshows at IWM Duxford. Free entry to most fee charging exhibitions in other National Museums. Continuous professional Training & Development opportunities. Enhanced maternity and paternity benefits linked to length of service. Child care vouchers Subject to the society's terms and conditions, IWM staff are entitled to membership of the Benenden Healthcare Society. IWM staff also have access to The Charity for Civil Servants. Ride 2 Work Scheme Selection The candidates who appear from their application to best meet the essential criteria will be invited to interview. It is thus essential that your application form gives a full but concise description of the nature, extent and level of the responsibilities you have held. The short listing criteria are detailed under the personal specification. Please ensure that you address each of the areas that are to be assessed on your application form. Applications by CV only will not be accepted. To Apply For an application form please visit our website The closing date for receipt of applications is noon Friday 11 January We regret that if you have not heard from us within three weeks of the closing date your application, in this instance, has been unsuccessful. 6

7 IWM is committed to a policy of Equal Opportunities 7