Remote Desktop Setup and Connection Instructions (Windows XP only)

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1 Remote Desktop Setup and Connection Instructions (Windows XP only) Overview Remote Desktop is a feature available with Windows XP that allows you to log in to your computer at work from another location. As an example, you can connect to your work computer from home and have access to all of your applications, files, and network drives exactly as if you were in front of the computer in your office. While you're connected remotely, your computer is automatically locked and no one else will be able to access your applications and files. To use Remote Desktop, you need the following resources: A computer in your office (the "remote" computer) with Windows XP installed and access to the KRC LAN and the Internet. You also will need to know the IP address assigned to the remote computer. A second computer (the "home" computer) with access to the KRC LAN via a network, modem, or VPN (Virtual Private Network) connection. This computer must have the Remote Desktop Connection client installed (pre-installed on Windows XP, this client also can be used on any of the following operating systems: Windows 95/98/98SE/Me/NT4.0/2000). The computer also should have a virus scanning program installed with current data files and optimally, a firewall (included with Windows XP). Note: If your home computer is a Macintosh, you can obtain a remote desktop client that allows you to connect to a Windows-based computer running XP to work with programs and files. At minimum, the Mac must be a PowerPC running MacOS X. It's possible to set up a Macintosh up for access from a remote computer, but you must purchase the software necessary (Timbuktu is a product on the market). Read Before Proceeding Be aware there may be some minor differences in these instructions depending on whether you're using the Windows XP or the Classic Start menu option. In some cases, paths for both views are included. Where the difference is minor, the wording that applies to the Windows XP Start menu view is enclosed in "< >" brackets. Please check the following settings on both your office and your home computer so what you see on the your screen matches these instructions as much as possible. Set Folder Options: Double-click on My Computer.

2 Choose Folder Options from the Tools menu. Look on the General tab under "Tasks." Select the option Show common tasks in folders. Click on OK to close the dialog box. Set Category View: Open the Control Panel and set the view to Category View as shown below. Check Expand Menu options: One additional setting may affect how you see information relative to these instructions and that depends on whether you are using the Classic Start Menu option and also have the option "Expand Control Panel" turned on in Customize. To check this, right-click on the Windows task bar and select Properties from the popup menu.

3 In the dialog box that appears, click on the Start menu tab and then check to see whether Classic Start menu is selected (if not, proceed to the next step). Otherwise, click on the Customize button. A dialog box appears; look for the Expand Control Panel option; uncheck this. Setup for the (remote) Windows XP computer Important: You must logged on as an administrator of your office computer to enable the Remote Desktop feature. The instructions that follow assume you have checked your settings as described above in the "Read Before Proceeding" section. 1. On your office computer (the remote computer), open your My Computer folder. Click on Control Panel under the "Other Places" heading on the left side of the window and then click on the category Network and Internet Connections. 2. A new window appears. Click on the Remote Desktop line as shown in the example below:

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5 3. The "System Properties" window appears: On the Remote tab under "Remote Desktop," select the option Allow users to connect remotely to this computer. If necessary, click on the Select Remote Users button access a dialog box where you can add or remove users who will be allowed to remotely connect to your office computer. Save any changes you make by clicking on OK. Click on OK in the "System Properties" dialog box to close it and save your new settings. Note: If the box under "Remote Assistance" is checked, do not change that setting. Important: You must complete the following checks on your office computer before you try to open a Remote Desktop connection from home to your office computer. You also must complete the setup for your home computer as described in the following section in this document. Leave your computer turned on; it can be locked or waiting at the screen that appears when you log off or do a restart.

6 Check your Power Settings (XP Start menu: Start/Control Panel/Performance and Maintenance/Power Options) or (Classic Start menu: Start/Settings/Control Panel/<Performance and Maintenance>/Power Options) to be certain your system isn't scheduled to automatically turn off. The System standby option should be set to Never. It's probably a good idea to have the Turn off hard disks and System hibernates set to Never as well. Click on OK to save any changes you make and then close the dialog box. You must have the proper permissions to access your office computer remotely. If you aren't an administrator, you must be listed as a member of the Remote Desktop Users group (it's likely this will not be a problem for most OIT users). To check this, do the following: (XP Start menu: Start/Control Panel/User Accounts/User Accounts) or (Classic Start menu: Start/Settings/Control Panel/User Accounts/User Accounts). If you do not see "Administrators" listed under "Group" on the same line as your user name, contact the LAN group for assistance. Click on OK to close the dialog box.

7 Please note: Depending on where you are when check this setting, the way the information is displayed may vary. From the office, you probably will see the dialog box shown above called "User Accounts" where you can check to see that your username is listed as a member of the Administrators group in the OITLAN domain. From home (if you're trying to set up that computer to accept Remote Desktop connections), you may see this information displayed at the bottom of the "User Accounts" window as a series of icons followed by usernames and permissions. Find the current IP address for your office (remote) computer. To do this, click on Start and then on Run. In the dialog box, type cmd and click OK.

8 When the DOS prompt appears, type IPCONFIG and press enter. Important: Make a note of the IP address as you will need it later when you're configuring your home computer to use Remote Desktop. Setup for the home computer The Remote Desktop Client is included with Windows XP Service Pack 1 and above. If your operating system is Windows 95/98/98SE/Me/NT4.0/2000 or MacOS X, you probably will need to download and install the client; links are included below: Get Windows Client Get MacOS X Client For Windows computers: 1. Configure the Remote Desktop client for your home computer. Choose Start/<All> Programs/Accessories/Communications/Remote Desktop Connection in sequence. The "Remote Desktop Connection" window appears.

9 If necessary, click on the Options >> button so you can see a full window with additional entry boxes and buttons. An example of this dialog box follows. On the "General" tab, type the following information: * The IP address for your office computer (see the previous section on "Setup for the remote Windows XP computer for instructions on finding this address). * Your OIT LAN username (probably is the same as your Kerberos name.nn username). * The domain name for the remote Windows XP computer (oitlan). Do not enter your password at this point. Click on the "Experience" tab and then select your connection speed from the listbox that appears (unless you're using a modem and phone lines to connect, most users will select the Broadband option). Important: Click on the "General" tab and then click on Save As to keep your settings for future use. When prompted, type a name for the connecting

10 (example, Office Computer) and choose a destination location (on your Desktop or in another folder on your hard drive). Close the dialog box. 2. If you haven't already done so, you should set up VPN at this point. Refer to the "VPN Setup and Connection" instructions for additional information on doing this. Once that is done, you're ready to connect to your office computer using VPN and Remote Desktop. 3. To connect to your office computer, first open a VPN connection to the OIT LAN (again, see the "VPN Setup and Connection" instructions if you need a reminder how to do this). 4. Next double-click on the Remote Desktop shortcut you created in Step 1 above. If you created this shortcut correctly, it will not be necessary to reenter the IP address for your office computer, your username, or the Domain name when connecting. 5. In the Remote Desktop Connection window that appears, the IP address you specified for your office computer is displayed in the "Computer"" box. 6. Click on the Connect button. At this point, the same dialog box you see when logging on to your office computer from work appears. The User name and Log on to fields are already filled in (assuming you used the shortcut you created in Step 1 above to connect). Type your Password (note this is your LAN password which may be different from your Kerberos password). 7. Once you're successfully connected and have logged in, you can run programs and open files on your office computer as well as access OIT LAN resources. If you don't already have paths set up on your office computer, note the following IP addresses for some OIT services: - krc-fs1 (OIT personal drives): krc-fs2 (OIT Resource and Groups drives): Very important: When you're finished using your office computer, you must do two things: Log off your office computer to end the remote desktop session. Do not do a system shut down. If you do a shut down, you will not be able to restart your office computer by connecting from home.

11 Open to the VPN "Connect" window (double-click on the VPN desktop icon or left-click on the icon in the system tray. Click on the Disconnect button to terminate your OIT LAN connection. For Macintosh computers : 1. Double-click on the Remote Desktop Connection icon. The window shown below appears: 2. Click on Options to display additional choices, including the "General" tab for typing your login information and the "Performance" tab for identifying the type of connection you're using. To open a remote desktop connection, click on Connect. For more information, go to the Help menu.