NIHR BioResource IT Systems Administrator. Role-specific information

Transcription

1 1 Further Information Job title NIHR BioResource IT Systems Administrator Grade 7 Salary range 28,695-37,394 Staff Group Department / Institution Academic Related CIMR: Medical Genetics Role Summary Role-specific information The role of this post is to support the information systems of the NIHR BioResource. The NIHR BioResource aims to recruit in excess of 60,000 volunteers and patients by The NIHR BioResource is modelled on the Cambridge BioResource (CBR, ( which is an already established panel of over 15,000 volunteers who have provided clinical information and samples that allow them to be recalled by genotype and/or phenotype for experimental medicine studies and early phase clinical trials in local clinical research facilities. The NIHR BioResource is initially involving the NIHR BRCs in Cambridge, London, Newcastle and Oxford and the NIHR Cardiovascular Biomedical Research Unit (BRU) in Leicester; with its headquarters housed in the Cambridge Clinical School. The NIHR BioResource aims to provide a unique and powerful resource for studying disease mechanisms and for characterising the benefits and limitations of emerging therapies, aiming towards future trials that incorporate disease mechanistic knowledge and studies and that are personalising therapies based on stratifying patients/individuals at risk of disease by disease-associated phenotypes. The design of the NIHR BioResource, modelled on the Cambridge NIHR BioResource, is based on two stages. Stage 1 encompasses the enrolment of research volunteers (both healthy volunteers and patients) onto volunteer panels at local BioResources to include collection and storage of contact information, personal details, including lifestyle and health information and collection of biological samples (DNA, serum, plasma) and sample storage. Stage 2 involves recalling these enrolled research volunteers according to their genotype and/or phenotype to participate in research studies. The appointee, reporting to the NIHR BioResource Information Systems Manager, will play a major role in implementing and administering the NIHR BioResource core team s IT infrastructure, including: User management Security Disaster recovery and backup Equipment provisioning

2 2 Server setup and maintenance Hardware / office software support Liaison with service providers for coordinated user support Equipment audit IT infrastructure strategy support The role will also involve helping with the identification and implementation of mechanisms for data exchange with collaborators in the NIHR BioResource, including the eight BRCs/BRUs, researchers and clinicians, and organisations such as, the Wellcome Trust Sanger Institute, INTERVAL team, NIHR BioResource - Rare Diseases and the European Bioinformatics Institute. NIHR BioResource Organisation Chart Head of IT (vacant) IT Systems Analyst Senior Data Scientist Information Systems Manager (vacant) Data Scientist X Software Developer Clinical Informatician Key Responsibilities Key duties and responsibilities 1 System Administration Coordination of user account setup and management with service providers Responding to communication with internal and national security bodies where necessary Setup and maintenance of linux servers Setup and maintenance of IT services based on web client and databases Implementation of backup for provided services Implementation and audit of security policies Monitoring of server and services statuses with estimates for further growth Evaluating service providers. Holding responsibility for running and testing the backup for main systems % time spent/ frequency 30%

3 3 2 User Support The role holder provides daily support to all members of staff, advising users on correct use of equipment. The role holder is responsible for: Inducting new staff to system use Providing wireless service delivery to staff and visitors Explaining security policy to all staff Monitoring issues being resolved by service providers such as Clinical School Computing Services (CSCS) and University High Performance Computing (HPC) Service Receiving and responding to verbal queries from staff and ensuring their resolution. Instigating and receiving/responding to s from staff, including helpdesk computing staff Assist in resolving hardware and software faults 3 Office and Network Computing Support Delivering rolling programme of equipment to the NIHR BioResource core team Maintenance and update of Linux and if necessary Windows workstations Requesting configuration setup for printers & photocopiers 4 Teamwork Teaching/Documentation The role holder is required to keep intranet documentation up to date in addition to authoring new content, and managing existing content. Part of this activity is to provide guidance and documentation to the IT core. The role holder is responsible for: Writing and publishing internal documentation and relation for the above Writing up statistical results using complex figures to aid senior managers decisions Apprising staff of Data Protection rights and responsibilities with regard to confidential data including patient and clinical data, University of Cambridge security and network usage policy as well as other services provider policies 5 Project Support The role holder is responsible for providing project support to the core IT team, by means of: Identifying, designing and implementing connection mechanisms to enable the IT team to set up and maintain secure data exchange protocols with collaborating bodies Configuring and maintaining suitable production, test and development environments 6 Equipment Audit The role holder is required to keep staff up to date with software and equipment deployment both with deployment of new technology or re-deployment of existing technology and maintain asset registers. 7 Strategic Planning 20% 15% 15% 10% 5%

4 4 The role holder is expected to keep abreast of modern developments in IT, and is expected to advise improvements to the Information Systems Manager, and help plan and deploy service. Project managing the specification and implementation of the NIHR BioResource IT and networking infrastructure. Planning implementation of hardware and software upgrades Monitoring of approved network security policies Designing and implementing data exchange within approved security policies and data transfer protocols Negotiation and procurement of computing equipment, printers and consumables through University-approved providers. 5% Person Profile The role holder is responsible for implementing and supporting software and hardware solutions for the NIHR BioResource, with a user base of approximately 25 research assistants, administrators, nurses, informatics, data science staff and management. The role holder is specifically responsible for providing database and application server maintenance, backups, software and hardware audit, monitoring issues being resolved by service providers, procurement and negotiation of computing equipment and services, strategic and operational support for data exchange mechanisms within the NIHR BioResource collaborative framework. This section details the knowledge, skills and experience we require for the role. Education & qualifications Specialist knowledge & skills Interpersonal & communication skills Educated to degree level in a scientific/technical discipline or equivalent experience Linux server management and per service optimisation Working knowledge of Microsoft Windows 7 environment MySQL database maintenance and performance Good LDAP and Active Directory understanding Bash scripting TCP/IP and networking SFTP/SCP/SSH protocols along with security compliance and standards Hardware and software troubleshooting Collation, analysis and dissemination of technical information Excellent teamwork and interpersonal skills Excellent verbal and written communication skills, enabling communication with all levels of staff Ability to prioritise and plan work efficiently, and

5 5 work unsupervised Strong planning and project delivery Relevant experience Experience of helpdesk technical support, ideally with an understanding of ITIL or similar framework Experience of supporting teams of users IT strategy implementation Managing the security requirements of sensitive data Hardware and software configuration and support Additional requirements Motivated to further training and development of technical skills Ability to devise and implement technical solutions to operational requirements Ability to manage multiple simultaneous projects, and react with agility to changing requirements Strong organisational, problem-solving and decision-making skills

6 6 Terms and Conditions Location Working pattern Hours of work Length of appointment Probation period Annual leave Coton house, Cambridge Biomedical Campus, Hills Road, Cambridge, CB2 0QQ Monday Friday This appointment is full-time / 37 hours per week. 31 March 2017, in the first instance 9 months Full time employees are entitled to annual paid leave of 6.6 weeks (or 33 days) plus public holidays. The leave year runs from 1st October 30th September. Pension eligibility Retirement age The Universities Superannuation Scheme is a national scheme for employees on academic, research and academic related scales of pay which covers all the pre-1992 Universities and a number of other educational and research bodies. Universities Superannuation Scheme (USS) Information about the legal requirement for the University to automatically enrol its eligible jobholders into a qualifying workplace pension scheme from 1 March 2013 is available at: The University does not operate a retirement age for unestablished academic-related staff. Closing date 18 th September 2015 Application Process To submit an application for this vacancy, please click on the link in the Apply online section of the advertisement published on the University s Job Opportunities pages. This will route you to the University s Web Recruitment System, where you will need to register an account (if you have not already) and log in before completing the online application form. If you have any queries about the application process, please contact Mark Goulding, who can be contacted at recruitment@bioresource.nihr.ac.uk or by telephone

7 7 ADDITIONAL INFORMATION Position: NIHR BioResource IT Systems Administrator School: Clinical Medicine NIHR Cambridge Biomedical Research Centre, Cambridge Institute for Medical Research: Department of Medical Genetics For further information please visit: The National Institute for Health Research provides the framework through which the research staff and research infrastructure of the NHS in England are positioned, maintained and managed as a national research facility. School of Clinical Medicine The School of Clinical Medicine at the University of Cambridge ( the Clinical School ) is one of the UK s leading medical schools. Its strength is built on close relationships with pre-clinical science and translational partnerships with NHS organisations. Organisation of the School The School of Clinical Medicine comprises 12 formal Departments (Clinical Biochemistry, Haematology, Medical Genetics, Medicine including Anaesthesia and Clinical Pharmacology Obstetrics and Gynaecology, Oncology, Paediatrics, Public Health and Primary Care, Psychiatry, Radiology, Surgery and Clinical Neurosciences) which map onto service delivery within the University Hospital and undergraduate and postgraduate clinical teaching. Alongside departments, the School maintains a number of cross-departmental institutes to bring together researchers with cognate interest. At present, there are three institutes: Cambridge Institute for Medical Research; Institute of Metabolic Science and Institute of Public Health with a fourth planned (in Cardio-Respiratory Medical Research). Excellence in Partnership

8 8 The Clinical School is a member of Cambridge University Health Partners, a partnership between the University of Cambridge, Cambridge University Hospitals NHS Foundation Trust (the main acute trust for Cambridge), Papworth Hospital NHS Foundation Trust (a specialist Cardio-Thoracic Trust) and the Cambridge and Peterborough NHS Foundation Trust (the regional Trust responsible for Mental Health). Cambridge University Health Partners is based on the Cambridge Biomedical Campus at Addenbrooke s Hospital. This campus hosts activities from all four of the partners and is the main physical site for two of them. It also hosts institutes and units run by other bodies which make major contributions to the richness of the environment. These include the Medical Research Council, Cancer Research UK and GlaxoSmithKline. Together, the partners are intending to double the size of the Cambridge Biomedical Campus by New developments will include additional clinical space to accommodate expansion and improvement of healthcare; including the relocation of Papworth Hospital, new research space associated with the clinical developments and a commercial biomedical science park. University of Cambridge The University of Cambridge ( ) is one of the world s leading universities with an outstanding reputation for academic achievement and research. The University comprises 31 Colleges and more than 150 departments, faculties, schools and other institutions plus a central administration function. Unified Administrative Service (UAS) is the university s central administrative function. Offices of UAS are listed here For maps of all university sites please follow this link: Benefits of working at University of Cambridge There is a range of information which you may find helpful on the University s website: This includes applying for posts, working at the University and living in Cambridge. To find out more about the financial, personal and recreational benefits of working at the University of Cambridge, click on headings on final page of this document to visit current university web pages. Pre-employment checks required All applicants are legally required to demonstrate the right to work/permission to work in the UK. The requirement for any higher level pre-employment checks is dependent on the role. Any offer of employment will be conditional upon the satisfactory outcome of these checks and whether an outcome is satisfactory will be determined by the University. Pre-employment checks required for this post are evidence of right to work in the UK.

9 9 Equal Opportunities Information The University of Cambridge is committed to a policy and practice which require that entry into employment with the University and progression within employment be determined only by personal merit and by the application of criteria which are related to the duties of each particular appointment and the relevant stipend or salary structure. No applicant for an appointment in the University, or member of staff once appointed, will be treated less favourably than another on the grounds of sex, (including gender reassignment), marital status, race, ethnic or national origin, colour, or disability. If any employee considers that he or she is suffering from unequal treatment on grounds of sex (including gender reassignment), marital status, race, ethnic or national origin, colour, or disability, he or she may make a complaint which will be dealt with through the agreed procedures for dealing with grievances. Information if you have a Disability The University welcomes applications from individuals with disabilities. Our recruitment and selection procedures follow best practice and comply with disability legislation. The University is committed to ensuring that applicants with disabilities receive fair treatment throughout the recruitment process. Adjustments will be made, wherever reasonable to do so, to enable applicants to compete to the best of their ability and, if successful, to assist them during their employment. We encourage applicants to declare their disabilities in order that any special arrangements, particularly for the selection process, can be accommodated. Applicants or employees can declare a disability at any time. Applicants wishing to discuss with or inform the University of any special arrangements connected with their disability can contact, at any point in the recruitment process, the BioResource Administrator who is responsible for recruitment to this position. The Administrator can be contacted by at recruitment@bioresource.nihr.ac.uk or by telephone on For additional guidance and information, applicants can contact the HR Business Manager who is responsible for the department they are applying to via hrenquiries@admin.cam.ac.uk.

10 1 CAMBRIDGE Cambridge Festival of Ideas Cambridge Science Festival Open Cambridge EMPLOYEE BENEFITS RELOCATION ASSISTANCE Accommodation Service Newcomers service FAMILY-FRIENDLY Childcare Leave/Flexible working Career breaks Nurseries/Play schemes TRAVEL TO WORK CAMBens Cycle/Cars Travel to Work Loan Trains season ticket Uni4 bus discount CAMBRIDGE BIOMEDICAL CAMPUS Frank Lee Leisure/Sports Centre Concourse Shops/Restaurants Parking Facilities HEALTH Health Cash Plans BUPA/Dental Discount Eye Test Occupational Health CAREERS Unpaid Leave Careers Service TRAINING & DEVELOPMENT Institute for Continuing Education Personal Development Language Centre RECREATION WELLBEING Mentoring Counselling Service Chaplaincy Disability Resources FINANCIAL CAMBens discounts Payroll giving Shared Equity Scheme Contribution Rewards University Sports University Social Club College Entry Local Attractions HR7 Further Information, Version 9, 31/10/14 Page 1 of 10