AT&T Synaptic Storage as Service mobile business app for the Android Quick Start Guide

Transcription

1 Edition/Issue AT&T Synaptic Storage as Service mobile business app for the Android Quick Start Guide Core Features Guide For Technical Support: Website: Table of Contents Introduction... 2 AT&T Synaptic Storage as a Service user portal... 2 Main View... 4 Media Assets File... 5 Documents File... 7 Team Members File (location)... 9 Frequently Asked Questions Conclusion AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners. This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. Android is a trademark of Google.

2 Introduction Now that you have installed the AT&T Synaptic Storage as a Service mobile business app on your Android device, read through the AT&T Synaptic Storage as a Service Quick Start Guide and have registered for a new account or logged in to an existing account, you can begin learning the core features of the app. With AT&T Synaptic Storage as a Service mobile business app, you will be able to: Download/upload media assets to and from your cloud storage service. Download and preview documents and wirelessly print them. Upload documents via the AT&T Synaptic Storage as a Service user portal. (documents cannot be uploaded from your mobile device) View and share team members location history. AT&T Synaptic Storage as a Service user portal The AT&T Synaptic Storage as a Service user portal can be found here: From the portal you will be able to: Upload documents files to the cloud Download documents files from the cloud Delete documents files from the cloud You will need a valid user ID ( address) and password of an existing account or one that you set up using instructions from the Quick Start Guide. Figure 1 Logging into the Portal 2

3 Figure 2 - Upload, Download, and Delete Documents Browse/upload files to portal Download/delete files from portal Important Note: For the mobile app to preview a document, the document must have a valid file extension (e.g..txt,.doc,.ppt,.pdf,.html, etc.). Otherwise, if you tap on the filename nothing will happen. When you have finished uploading the document files from the portal, return to the AT&T Synaptic Storage as a Service app on your mobile device to download and preview. This guide will continue assuming you are starting with the Main View. 3

4 Main View Once you have successfully logged in, you should see the main view on your mobile device. Figure 3 Main View Currently logged in account Download/upload photos to/from AT&T Synaptic Storage as a Service (the Cloud) Help Download/view documents from the Cloud Locate Team Members through GPS Storage app menu 4

5 Media Assets File Media Assets contains photos you or your team has uploaded. The photos can be downloaded and shared from your mobile device. Tap the Media Assets option in the main view. Here you can view a list of local albums containing photos on your mobile device, as well as photos that team members sharing this account have uploaded to the cloud. Figure 4 List of photos in local album and mobile device 5

6 To begin copying photos from your mobile device to cloud storage: 1. Select one or more photos (a check will appear) 2. Click the Upload button in the upper right corner Status Icons Media asset is local on this mobile device, not copied to the cloud Media asset is local on this device and copied to the cloud Media asset is being uploaded to/downloaded from the cloud Filter buttons used to filter the list of media assets. Only Local list only those media assets on the local device and not saved to the cloud In Cloud list only those media assets saved to the cloud In Transit list only those media assets currently being transferred to/from the cloud All display all media assets To download media assets from the cloud: 1. Select a cloud folder from the spinner control at the top of the screen. 2. Next, select one or more media files and then click the Download button. 3. Once you have downloaded media assets from the cloud, exit the Synaptic Storage as a Service app by pressing the Home button 4. Next, tap on your gallery icon, display Camera Roll and there you should see these newly downloaded media assets. 5. Tap the Back button to return to the main view. 6

7 Documents File Documents File contains document files that you or your team has uploaded from the portal. The documents can be downloaded, viewed and shared from your mobile device. Tap the Documents option in the main view. To download and view documents from the cloud: 1. Tap on the My Cloud Documents item in the spinner control to view a list of documents on the cloud that can be downloaded. The list can be sorted by file name, date, type or size to make it easier to find documents you are looking for. To sort, just click the appropriate sort button at the top of the list. 2. Next, select one or more documents to download and then click the Download button. 3. Once downloaded, you will see the documents in the My Local Documents list. Select My Local Documents in the spinner control at the top of the view. 4. To view or delete a document, long-click on the document cell and you will see a context menu containing the items View and Delete. Select the appropriate menu item. 5. Tap the Back button to return to the main view. Figure 5 - Remote Document List 7

8 Figure 6 - Local Document List 8

9 Team Members File (location) Team Member file enables a mobile device using an account to share its GPS location with other devices using the same account. Tap the Team Members option in the main view. 1. You will see a spinner containing a list of mobile devices of users sharing this account. Select a device to view its location history via GPS and Google Maps. 2. Once the map displays, place your finger on the map and drag it to move the map. Use two fingers and squeeze them or expand them ( pinch and zoom ) to zoom the map in and out 3. Tap on a pin to view an annotation listing when the device was at this location. 4. Tap the Back button to return to the main view. Figure 7 - List Team Member Devices Jenny s Android Device Jenny s Android Device Click the spinner to select a device. Jenny s Android Device Member 2 Android Device Member 3 Android Device Member 4 Android Device Member 5 Android Device Member 6 Android Device Member 7 Android Device 9

10 Figure 8 - Display a Device's Location History Jenny s Android Device 10

11 Frequently Asked Questions Q: Who has access to view my stored documents and files in the cloud? A: When you create an account, only you can view your information saved in the cloud. Sharing of IDs and passwords is highly discouraged as anyone logging in would have full viewing access to your stored documents. If, for example, you create an account for conference attendees to use, they will all have access to shared documents in the cloud (agenda, map of the building and surrounding area, marketing materials, video, etc.). After the conference you can simply disable or delete the account. Q: How do I know if the upload or download was successful? A: The mobile device will serve information as it is requested by the user. Users can use the Refresh menu item to update the data if necessary. Q: Do I have to pull the document locally to read it? Can I read it directly from the cloud? A: You must download the document locally first in order to view it. You cannot view remote documents in the cloud. Q: How long do the locations stick around? A: The AT&T Synaptic Storage as a Service app has a fine-tuned algorithm for dropping pins. If you're moving frequently, it will drop pins regularly, and will also delete the older pins. Q: How long do my documents remain in the cloud? A: There is no expiration date. Documents can remain in the cloud as long as you wish. Uploaded documents and media assets are automatically replicated to a second Synaptic Storage site to ensure availability. Q: How are documents put into the cloud? A: Documents can only be uploaded to the cloud from the portal. However, they can be downloaded, viewed and shared from your mobile device. Users have full control of what documents through the portal, including deleting. Q: I uninstalled and reinstalled the app and logged into my account. I'm confused by what I see. I had multiple accounts and the other accounts I had added are gone. I noticed the media assets I had loaded previously were still there, both in the local and cloud folders. Is this the way it's supposed to be? A: Yes. If you uninstall and reinstall, all associations between the mobile device and cloud storage are cleared, and you need to log in again to your account or multiple accounts. If you had previously downloaded media assets from the cloud to your camera roll, those will not be deleted. We won't keep track of and wipe media assets from a device's camera roll. 11

12 Conclusion Now that you've familiarized yourself with the core features, learn about more advanced features in the Configuration Guide. For example, mobile devices differ from traditional computers in that mobile devices have hard and fast constraints on screen real estate, memory and battery. The Configuration Guide will give you insights about how to configure the app for better performance, or how to download assets from the cloud only when the device is charging or on WiFi (to avoid excessive use of data plans), etc. If you have questions or requested feature enhancements, please refer to the Technical Support. The app is offered as a free download. Standard AT&T Synaptic Storage as a Service rates (including data transfer charges) apply for data that is stored on the AT&T Synaptic Storage as a Service platform. Use of AT&T Synaptic Storage as a Service requires acceptance of terms of use, applicable licenses or other contractual terms. Data or other charges may also be applied your wireless service provider (including AT&T) for data transfer. Check your wireless terms for more information. 12