White label solution Ticketing & Reservation System

Transcription

1 White label solution Ticketing & Reservation System

2 MobiTic m-commerce Solution MobiTic M Commerce solution It consists of a downloadable mobile Agents & Customers have access to a provides a unique Mobile commerce application (MobiTic m-ticket) for host of Mobile Ticketing functions payment & transaction platform that the Agents & Web portal for the ranging from checking ticket enables Airline, Railways, Bus agents and Customers and an availability to checking fares and Operators and Movie Theatres to intelligent backend system (web booking tickets. offer Mobile Ticketing and other based Ticket Service Center) that Value Added Services (VAS) establishes secure interfaces with electronically, wirelessly and Ba k s a ke d syste s securely to their customers through channels like via agents or web portal (direct)

3 Exploring M-Ticketing Opportunity AirTicketing RailTicketing M-Ticketing is an attractive option for M-Ticketing is an attractive option for Traveling & Reservation All major public transportations such as Air, Railway, Bus, Metro, Sea, Ferry, etc. Sporting Events BusTicketing All the major professional sporting events such as Football, Baseball,Cricket, Hockey, Soccer, etc. CruiseTicketing Entertainments & Events Includes most of the live entertainment events such as live Concerts, Theatre, MovieTicketing Cinema, Museums, Galleries, Trade shows, Amusement parks, etc

4 Ticketing & Reservation System Transit bus booking/ferry It can easily expands to Pricing routines accommodate route, reservation, or aircraft booking accommodate multiple distribution date and time-based tariffs system helps the service providers channels, with multi-division, multi- according to equipment type and by providing a high performance, brand marketing strategies, days of operation. Powerful 'fare value added, easy to use web based providing web-based interfaces for bucket' controls over the saleable booking system that cost effectively Call Center, Agent (B2B) and inventory optimize revenue and allow online bookings, walk up Consumer (B2C) reservations. prevent the excessive sale of bookings, on-board bookings and capacity and product at too low a also allows commissionable bookings price. It also provides the via travel agents. oppo tu ity to up sell' usto e s from promotional fares to higher yielding fares, maximizing operator revenues.

5 Why MobiTic Ticketing & Reservation System? Anytime Anywhere Multiple service providers choices to the customer on a single platform Reduced Expenses Ease in Inventory management and Control Increases Operating Efficiencies. Security to help the fight against fraud. Allows ticket buyers to avoid long queues Improved consumer convenience. Reduced infrastructure costs. Eliminates printing & distribution cost. Provides better service for customers. Ticketing has evolved from paper tickets, to paperless tickets, which is becoming increasingly popular and is user friendly.

6 Service Provider Scenarios Scenario 1 :The Service Provider (Bus/Train/Ferry/Air) have the system MobiTic ti keti g syste API is di e tly i teg ated ith the Se i e p o ide s syste MobiTic p o ides Mo ile appli atio to his age t fo the ooki g SP s ti kets a d thus e ha e the f o t li e sales & Custo e convenience for Service provider Scenario 2: The Service Provider Bus/Trai /Ferry/Air does t have the syste In this case we can offer the white labeled platform to the service provider on the Central intelligence system of MobiTic ticketing & Reservation system Service provider can generate, manage their complete ticketing process using the partition assigned to them on the system Also a eate u li ited use ID s fo his Age t Net o k to ook ti kets o li e The system is integrated with mobile application BTRS application, which be used by agents for the booking & Selling of tickets and VAS

7 MobiTic - Ticketing for the Agent? MobiTic have extensive experience in implementing innovative mobile clients i.e. m-wallet for our various mobile solutions across a wide range of industries and business functions. The agent will get registered with MobiTic by providing proper KYC and depositing Cash for mwallet. A appli atio ill e i stalled i the age t s o ile pho e fo ha dli g the ti kets. He ill push and pull the information about the Travel/ Event / Trip, The events/ Trip/ Travel will be listed in the MobiTic application and the agent will be able to purchase tickets using these information on behalf of the customer through prepaid wallet.

8 Example for Airline m Ticket Booking The customer either uses the web interface provided to him or goes to the nearest MobiTic ticketing agent where the agent books the air ticket for the customer through his mobile by using his mwallet The age t li ks the ai li e s MobiTic m-wallet icon, and chooses origin, destination, date of travel, class, etc. as per the customers e ui e e t. The i fo atio is se t to all the ai li e s host syste egiste ed o MobiTic platform, and the response is received showing cost, availability and the flight details As the system is integrated with multiple airlines it gives the choices to the customer via the mobile portal to choose the suitable the service provider as per his convenience The agent selects the suitable flight to the customer after taking his approval, and chooses to pay from his MobiTic m-wallet to the ai li e s MobiTic m-wallet The payment is processed and upon success, the PNR is generated The PNR is sent to the mobile phones of the customer and the booking agent as confirmation of booking, and the ticketing is complete

9 Example for Airline m Ticket Booking Agents Consumer Service Provider New business stream Less investment Additional service offerings Earnings on lucrative commissions/service charges No issues of maintaining physical stocks Savings on infrastructure cost No boundaries for business as the business can be done through mobile Increased Convenience door step ticketing & booking Access to other Value Added Services Ability to maintain electronic records Reduced theft, fraud and mismanagement Time/ Energy/ Money Saving Create Additional Network for Sales, adding to Frontline Sale & Services Offer New Products & Services Enhance Customer Relationship Offer Personalized Solution Reduce Channel/Support Cost

10 MobiTic m-ticketing Platform Components MobiTic m-ticketing Delivery System M-Ticketing Delivery System is the server side component for generating and sending tickets as SMS, MMS and WAP Push including USSD to mobile phones. MobiTic m-ticketing-service Provider Providers manage their customers and send Ticket Number or PNR directly to their mobiles as SMS or MMS and through as entry pass for various events. It is a public interface, in which users can register in the website and purchase tickets for an event MobiTic m-ticketing Mobile Client A Wallet Appli atio ill e i stalled i the Age t s o ile pho e fo ha dli g & Issui g ti kets.

11 M Ticketing SystemComponents Mobile Ticketing System Server Web Admin Barcode Server Provider Mobile SMS Gateway Mobile Decryption HTTP Web Service Client Encryption DB Secure Mobile Barcode Handler

12 Features Provision for managing different Ticket Providers, Events and Venue Management. Multiple levels of interfaces and Network Trees up till 16 levels. Push and pull information regarding the travel/ Trip/ Event on real time for booking. Send 1D/ 2D barcode tickets to an end user's mobile Send tickets to end user's mobile phone through SOAP web service. Ability to support different Mobile Service Providers across various countries dynamically Prepaid wallet service available at agent application for smooth payments Facility for uploading audit trails for the Tickets Delivered and tickets used Various MIS can be produce real time in various formats

13 Interface Mobile App API Gateway Retailer Chain Manager SNS-USSD Gateway Integration Gateway Ticketing Admin Intelligent IVR Business Rule Manager Web Portals

14 m-ticket processing at the check-in The m-ticket can be processed in two ways, at the check-in counter Showing the virtual ticket / PNR Beaming the barcode ticket through the Barcode SMS (Automated) User opens SMS and The check-in counter User opens the Barcode The check-in counter shows the virtual ticket / executive upon validation SMS and beams the ticket executive upon validation gives the PNR to the of the identity, processes at the Infrared /NFC of the identity, processes ai li e s he k-in counter the virtual ticket and adapter at the check-in the virtual ticket and executive issues a boarding pass counter issues a boarding pass

15 Ticketing & Reservation System Basic Architecture B2C TRS web / App Server Communicate Via API B2C VTS Server Admin portal Web Portal (Agent, Transit Owner, And User, Sales Staff) Mobile Portal (Agent / Sales Staff, End User Admin Portal TRS Server VTS Server firewall Agent Agent End User Agent

16 Web Portals / GUI Ticketing & Reservation System is ideal for companies requiring an Internet based enterprise wide reservations software system sharing real time files and data at unlimited local or remote websites. Reservation Transfer - Create Reservation Linking- XML / Distribution Linking- API's The GUI for having Front End CGI style hosted remote API's can populate your can turn into a reservation and Back-End to Manage and solution with search, result reseller's web site. Available and distribution switch. Run the operations and purchase functionality. - for Transit & Tour. (Includes multilinked Vendor Portal module) Administrator Portal Sales Staff / Sales Representative Portal Agent / Reseller Portal Travels Operator Portal Customers Portal

17 Administrator Portal Administrator Portal is having total control over the system. Some of the key roles which administrator can assigned are as below. User Management for Administrator and Transit Owner Portals Transit Owner User Policy administration Define Cancellation Policy, Re Scheduling Policy and Taxation Policy for Transit Owners / Category Configure Pricing Attribute factors for various transit types and transit owners Price Management Transit Categories Definition [Airways, Bus, Rail, Custom Event, Mini Bus etc.] Destination Master Management Setup / SMS Alerts for Transit Owner, Agent, Administrator and End User (Customer) Route Management with Multi currency Support

18 Administrator Portal Add Transit Owner: Administrator can register Transit Owner into MobiTic system. Once Registration is done, the Auto generated User ID and Password will be sent to Transit Owners. Transit Owners can change password / set nick name after logging into system. Administrator can also define Pricing Policy based on pricing attributes like Nationality, Age, Class or combination of any of the attributes. Cancellation Policy, Re-scheduling Policy, Booking Policy and Taxation Policies can be assigned as per the atu e of T a sit O e s usi ess odel.

19 Administrator Portal Setup / SMS Notifications : MobiTic also have provisions to send notification of various operations via and/or SMS. Given is a snapshot of the same where Administrator can select and assign the templates which will be used while sending notification and/or SMS Notification. Using this interface Administrator can define Booking confirmations to Agent, Transit Owner and Customers. It can be also used for Cancellation and Rescheduling of Tickets. Custom message can be sent to relevant parties with relevant booking/cancellation/rescheduling information.

20 Administrator Portal Add Route: Administrator / Transit Owner can also Price of a ticket along with applied taxes for the mentioned route. We can also provide additional detailed information about route and policies under transit information details. Add-ons can be also managed.

21 Administrator Portal Add Route: Admin or Transit Owner can setup Route details as given in the snapshot with various details like Route Name, No. of Seats, Distance, Travel Time, Vessel Name, Reporting Time, Available days and time slots.

22 Ticket Booking

23 Transit Reservation System- Mobile Application

24 Transit Reservation System- Mobile Application

25 Transit Reservation System- Mobile Application

26 Thank You A division of An Investment in Telecom - Multimedia - Technology Bankai Group USA Inc.