Testing flexible charging systems via E-ticketing in Oradea Metropolitan Areea
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1 Testing flexible charging systems via E-ticketing in Oradea Metropolitan Areea Dipl. Eng. Csuzi István, PhD General Manager Oradea Transport Local SA CLUBFEROVIARUL BUCURESTI 2014, 12-th November 1
2 Short inventory: of Oradea s Public Transport (PT) system Servicing done at the present time highlights the heterogeneity of service: Can distinguish 5 tram lines(red) and 17 bus lines (black). Daily average of passenger is higher than pass/day! The trams transport more than 75% of number of passenger, the buses are mostly used in the peripheral areas. From those bus lines only 3-4 bus lines, whose justify urban passenger transport in terms of return (economical efficiency) There is however a several number of bus lines that perform social services, but some lines have exceeded the boundaries of the social service category solitary passed (less than 4-5 passengers per/bus or less then 10 per/hour of operation) Indoor coverage is revealed - with gaps in some areas not well served (can say under necessities, but in economic raisons!) Presents opportunities for market expansion of transport up to the city limits and metropolitan area 2
3 Coverage of PT inside city of Oradea (red=tram -& black=bus lines): Islands without PT services 3
4 Coverage of PT reported on map : PT (blue), city of Oradea (red) and the Oradea s Metropolitan Area (ZMO) map borderline (gray) 4
5 Timing of E-ticketing system in Oradea & Z.M.O.: A short chronology of implementation: Preparing the public acquisitions for ATTAC project, tender books, procedures,; January - End of tender procedure organized for e-ticketing pilot project, winner is RADCOM Ltd Bucharest, who can start elaboration of software modules and hardware; September - RADCOM finished the pilot software e-ticketing extension for Metropolitan Area (ZMO) integrated with the system of Oradea; November - RADCOM finished the pilot software e-ticketing extension for Metropolitan Area (ZMO) integrated with the system of Oradea; 2013 January - Start the implementation of E-ticketing system in city of Oradea, first group who was involved were the students (group most receptive to new technologies); 2013 May - all categories of monthly tickets start change from printed pass to RFID E-cards; 2013 October - more than 95% of monthly tickets (passes, abonements) are on E-cards; 2013 December - of pensioners more than E-cards were distributed; 2014 January - START of PT services in the Metropolitan Area and implementation of e-ticketing extension (localities: Sânmartin, Borş) with traditional (old) fare system; 2014 February - implementation of a simplified fare system in Z.M.O. (combined passes); 2014 March - END of implementation of e-ticketing extension in Metropolitan Area. 5
6 Benchmarking and comparison of E-ticketing systems: London Paris Hannover 6
7 E-Ticketing system: Advantages & Features Flexible fare collection methods using: - RFID cards; - Paper tickets. Customizable subscriptions based on: - Lines/Areas; - Period of time days/months; - Number of journeys; - Passenger profile inputs Data acquisition and processing for the entire lifecycle of Cards (E-Tickets): - Release; - Sale; - Usage; - Inspection. Easy to integrate with other systems such as fleet management or passenger counting, extension for multi operators and multi fares system 7
8 E-Ticketing system in Oradea Metropolitan Area: the basic questions How to INTEGRATE the city e-ticketing system with the extension ZMO? How define the system: OPEN or CLOSED or MIXT? How to make an EASY USABLE system having a very detailed fare system with too many prices? How can be integrate other operators in metropolitan area s e-ticketing systems by a MULTI FARE and MULTI OPERATOR extension? Which is better: only Check-in or Check-in + Check-out system, concentric circle or longitudinal approach of prices? 8
9 E-Ticketing system: Proposed Architecture 9
10 E-Ticketing system: E-Card Check Devices E-CHECK is a robust/compact last generation equipment that enables a comfortable, fast and secured travel titles validation of: - RFID cards, - Paper tickets - Optional: SMS/MMS with/without 2D barcodes, paper tickets with 2D barcodes, any text Easy to use because of: - the friendly graphical interface - big display and capacitive touch screen E-CHECK allows: - Validation - Control status - Information activities - Optional: multimedia features - video and audio. The rugged case together with the extra-thick glass layer of the touch-screen enforce high protection against vandalism. 10
11 Metropolitan E-Ticketing system: Web & Admin. Modules RADCOM Ltd. WEB-based user friendly interface manages: User roles and credentials to assure data security; Tariff plans and commercial offers flexible setup; Tickets / cards stock and distribution; Point of sales configuration and administration (online/offline); Employees schedule and planning (inspectors and sales stuff); Public transport network and system equipment's diagnosis; Statistics and reports regarding all the operations performed. 11
12 Metropolitan E-Ticketing system: samples of Modules Tariff (fare) plans definition: - Tariff (fare) plan name/id - Validity period - Nr. of areas included - Nr. of journeys included Commercial offers definition: - Commercial offer name/id - Description - Validity period - Tariff (fare) plan selection - Line - Operator - Price - Selection of Point of Sales - How to sell (nominal/transferable) - Traveler profile 12
13 Metropolitan E-Ticketing : Web Reports & Statistics Flexible display of various types of reports: - Sales - Validations - Stocks - Passenger Cards - Inspections - Blacklist - Employees Timesheets - Equipment's History - System Access History 13
14 Mobile Ticketing : Mobile Operator passes request to the service provider A. Send SMS with ticket request in back-end systems SMSC App Server - generates QR - puts JPG in SMS/MMS with/without DRM - initiates WAP Push Generate QR code & deliver by SMS/MMS with/without DRM via WAP Push Mobile Operator Service Provider 14
15 The OTL Metropolitan Area E-Ticketing system validation structure Orange Romania / Wi-Fi Access Points Infrastructure 1. Card Validation OTL Oradea Transport Local S.A 3. Send Data via GSM GPRS-3G / Wi-Fi authentication/encryption A3,A5,A8 / WPA2-PSK + VPN IP-Sec 2. Card Operations Card authentication Read bytes from card and decrypt them E-Subscription validation / E-Purse update Encrypt and write the updated bytes in card Inspection Session OTL Oradea Transport Local S.A 4. Validation and inspection data processing Achieve asynchronous data from GSM / Wi-Fi UNZIP + decryption DB Storing Web Statistics Modem GSM / WI-FI Router Back-end App 15
16 Fare system in the Oradea metropolitan area until January 2014 the ticket prices was very detailed: Nr. Route (BORS) Actual Price (lei) Tickets Price 2013 (lei) Actual Price (lei) Monthly Pass Price 2013 (lei) 1. Oradea Sintion 4,50 4,50 70,00 70,00 2. Oradea Bors 5,00 5,00 80,00 80,00 3. Oradea Santaul Mic 5,50 5,50 90,00 90,00 4. Oradea Santaul Mare 6,00 6,00 100,00 100,00 5. Intracomunal 2,00 2,00 30,00 30,00 Nr. Route ( SINMARTIN ) Actual Price (lei) Tickets Price 2013 (lei) Actual Price (lei) Monthly Pass Price 2013 (lei) 1. Oradea Baile Felix 3,00 3,00 62,00 62,00 2. Oradea Baile 1 Mai 3,00 3,00 62,00 62,00 3. Oradea Cordau 3,50 3,50 75,00 75,00 4. Oradea Betfia 4,00 4,00 75,00 75,00 5. Oradea Cihei 3,00 3,00 70,00 70,00 6. Oradea Simartin 2,50 2,50 57,00 57,00 7. Baile Felix Sinmartin 2,00 2,00 50,00 40,00 8. Baile 1 Mai Sinmartin 2,00 2,00 50,00 40,00 9. ANL Baile Felix 2,50 2,00 55,00 40, ANL Baile 1 Mai 2,50 2,00 55,00 40, Cordau Baile Felix 2,50 2,00 40,00 40, Cordau Sinmartin 3,00 2,00 50,00 40, Betfia Baile 1 Mai 2,50 2,00 65,00 40, Betfia Sinmartin 3,50 2,00 70,00 40,00 16
17 Optimized fare system After February 1-th, 2014: Nr. Route (BORS) Ticket Price (lei) Tickets Pass Price 2014 (lei) 1. Oradea + Santau Mare 5,00 125,00 2. Oradea + Bors 3,50 110,00 3. Internal Bors 2,50 40,00 Nr. Route ( SINMARTIN ) Ticket Price (lei) Monthly Pass Pass Price 2014 (lei) 1. Oradea + Sinmartin 3,50 110,00 2. Internal Sinmartin 2,50 40,00 17
18 Project ATTAC results for OTL SA: OTL SA, as PP3 in project ATTAC have the next direct benefits: Material acquisitions: - 40 pcs. dual validator for vehicles (as testing equipments of e-ticketing system extension in the metropolitan area) - 10 pcs. wireless router/pcb - 1 pcs. Access point - 1 pcs. specialised modular software for pilot e-ticketing system in Oradea and his extension in the metropolitan area Strategic results: - elaboration of the Sustainable Urban Mobility Plan (SUMP) of municipality of Oradea, as an integrated strategic plan with the General Urbanization Plan (PUG), the Urban Local Development Plan (PUZ) and the Master plan of Transport for Metropolitan Area. 18
19 Project ATTAC results for passengers: Benefits of passengers based on e-ticketing implementation: - advantages of simplified fare system (combined ticket) - one card use in all OTL PT system - friendly price for passengers - modern fare and ticketing system - combined monthly ticket for city and metropolitan area together - pilot equipments for vehicles - possibility to introducing social facilities for different categories (pensioner or student passes with fix nr. of journey) Benefits of passengers based on SUMP elaboration: - SUMP, the basis of PT modernization in Oradea - more development possibilities sustained also by PT 19
20 Thank you for your attention! Dipl. Eng. Csuzi István, PhD Oradea Transport Local SA
CASE STUDY- "Testing flexible fare systems with the help of e-ticketing"- Oradea Local Transport Company
Project SEE/B/0004/3.1/X "ATTRACTIVE URBAN PUBLIC TRANSPORT FOR ACCESSIBLE CITIES" (acronym: ATTAC) financed through THE SOUTH EAST EUROPE TRANSNATIONAL COOPERATION PROGRAMME CASE STUDY- "Testing flexible
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