Intuitive UI for advanced search and easy navigation. Bundle of features on a single platform for quick action initiation
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1 All-in-one Versatile Switch Solution for Vibrant VoIP Business Management Calling Cards Call Back Landline Mobile Dialers Call Shop Mobile PC to PHONE Devices Apps
2 Vox Switch is a proprietary VoIP softswitch of Voxvalley Technologies. It is designed to help VoIP providers to effortlessly monitor and manage VoIP services for different users. The solution mainly caters to Routing, Switching, Report Generation, Invoice and Billing needs of VoIP providers in a cost-effective and optimized way. Intuitive UI for advanced search and easy navigation Bundle of features on a single platform for quick action initiation Solution Highlights Advanced Call Routing Algorithm to stay competitive High-Quality VoIP Communication via Audio, Video and IM Hassle-Free Switch Migration to avoid data loss and unwanted maintenance costs Advanced modules to perform Routing, Switching, Report Generation, Billing and Invoice Multi-level User Management through centrally managed web user-interface Default Routing, Dial Plan, LCR Routing and Percentage Routing to boost your profit margin Advanced Ticketing and Notifications for making well-informed decisions Secured payment gateways to ensure anti-hacking and non-malfunctioning of gateways Ability to work in a distributed architecture to suit your business needs
3 Vox Switch is available to users in the following solution models. Wholesale VoIP Vox Switch provides end-to-end, cost-effective and scalable wholesale VoIP solution for providers who wish to act as a middleman for call origination and termination services. It allows providers to receive traffic from different telecom providers and re-route it to other providers for call termination. Retail VoIP Retail VoIP providers can leverage the solution to carry out Switching, Routing, Billing and Report Generation functions. They can build different rate plans as per their choice and define profit margins. Further, the accurate billing and reporting functions will ensure enough customer satisfaction for them. Call Shop Residential VoIP Residential VoIP solution of Vox Switch allows providers to offer competitive VoIP services to end users who wish to make cheap long distance or international calls and thereby reduce their monthly phone bills. The solution offers features such as accurate billing, secure payment gateways, voucher recharge, CDR, SMS, etc., for providers to easily manage and monitor user call activities. Call shop owners could be at great advantage with Vox Switch Call Shop Solution as it allows creation of easy manageable business network while providing lucrative and reliable services to customers. With the facility to easily create and monitor booths based on different rate plans and destinations, call shop owners can enjoy high returns from their business Calling Cards & Call Back Calling Card and Call Back facilities are used by end users to make cheap long distance and international VoIP calls from the comfort of their mobile phones. With Vox Switch Calling Card Call Back Solution, providers can offer these facilities to end users for not only making cheap VoIP calls, but also for monitoring call details.
4 Calling Card Calling card business is in great demand as an increasing number of customers are adopting it to make cheap long distance or international calls. Vox Switch supports calling card module for users to easily manage all call related activities Calling Card Module Key Features Speed Dial PIN and PIN less support PIN, ANI/ CLI, IVR Authentication Prepaid and Postpaid billing type Voucher Recharge Multi-lingual IVR support Detailed CDR Add balance via PayPal & CashU View Call Rates ( Prefix, Destination & Pulse wise ) Quick Ticketing System Balance Transfer Multiple Authorized Caller IDs per user Call Shop Now managing call shops is being made easier than ever before with Vox Switch. Assign and monitor booths to customers with ease on selected rate plans for different destinations. Call Shop Module Key Features Enables Quick Booth Creation Rate Plan Management View Rates Manage Dial Patterns Live Booth Monitoring Invoicing View Balance Between Dates Add Balance via PayPal & CashU Detailed CDR Quick Ticketing System Monitor SIP User Status Routing Generate maximum revenue and offer competitive VoIP services to users by leveraging Vox Switch advanced routing mechanism. The availability of different types of routing makes it easy to plan and capitalize on market opportunities. Routing Module Key Features Default Routing Percentage Routing Dial Plan LCR Routing Cost Based Routing Prefix Based Routing Gateway Performance Routing Post Dial Delay Average Success Ratio
5 User Management Multi-level user activities can be smoothly and efficiently managed with Vox Switch. A single web user-interface allows access to individual user accounts and helps them to organize diverse business functions. User Management Module Key Features Admin Module Reseller Module Sub-Reseller Module Wholesale Client Module Provider Module Subscriber Module Agent Module Call Shop Module Billing Get accurate and transparent billing facility with Vox Switch advanced billing module. Capture every single call minute and bill accordingly as per the rate plan saving considerable amount of time, money and effort. Billing Module Key Features Invoicing Calling Card Billing Prepaid Billing Call Back Billing Postpaid Billing Pulse Billing TAX/VAT Billing Flexible Payment Modes SMS Billing Route Rates Based SIP 2 SIP Call Billing Grace Period Provider Billing (Optional) Connection Charge / User Based Billing Disconnection charge Reporting Get the advantage of pulling out reports based on users, date, performance, revenue, timezone, etc., and make informed decisions to reduce costs and maximize profits. Reporting Module Key Features Performance Based Reports Revenue Based Reports Wholesale Reports Retail Account Reports End-User Reports Region Based Reports Graphical Reports Live Reports
6 Platforms Security We implement elaborate security measures to prevent hacking, data theft, data loss, unauthorized access, etc., and ensure safe business environment. We follow the best industry practices in providing security for switch server and solution. Server Security We have OS Firewall or Soft Firewall in place to shield the server from malwares and other cyber-attacks. Solution Security Authentication is done via Username and Password for switch users, whereas IP based authentication is done for wholesale clients. Auto Call Blocking Further, GUI access IP blocking is implemented by the system in case of any malpractices by the user. Requires Linux ( Enterprise RedHat Linux / CentOS / Fedora ) for robust performance. Scalability On a single server, Vox Switch solution can handle a max. of up to 2000 calls. However, on a distributed architecture environment, the solution can handle a max. of up to 7000 calls. Technical Support We ensure to give thorough education to our customers on switch solution and help them in the smooth functioning of their business. We see to it that our customers get maximum benefits out of the solution and continue the business relationship with us for a longer time. Further, we fully assist our customers in deploying progressive switch upgrades for the next 6 months. sales@voxvalley.com USA One Reservoir Corporate Center, 4 Research Dr, Suite 402, Shelton, Connecticut Singapore 111 North Bridge Road, #04-46A, Peninsula Plaza, Singapore India Ashoka Hitech Chambers, Road No.2, Banjara Hills, Hyderabad, India
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