QUÉBEC S PREMIER EVENT AND CATERING HOTEL. Hôtel Château Laurier Québec Quick Tour

Transcription

1 QUÉBEC S PREMIER EVENT AND CATERING HOTEL Hôtel Château Laurier Québec Quick Tour

2 Why the Hotel Château Laurier Québec is the only place to stay in Quebec City The Hôtel Château Laurier Québec has been run by members of the Girard Family since This architectural jewel over a century old and bordering the Plains of Abraham in Old Quebec provides outstanding accommodations in a warm and inviting decor. Honoured with an extraordinary range of prizes and awards over the years, the hotel is also highly regarded for staying ahead of the curve in terms of the latest trends and travel ideas. Hôtel Château Laurier Québec s list of prizes and awards speaks for itself: 2008 Les Grands prix du tourisme québécois région de Québec (Quebec Tourism Awards Quebec City region) WINNER Hébergement établissements 4 et 5 étoiles (Accommodations 4-star and 5-star hotels) 2008 Les Fidéides WINNER Services 2008 Les Mercuriades WINNER Projet d investissement PME (Investment Project Small and Medium-Size Business) 2009 Gala du 60e anniversaire de l Association des Hoteliers du Québec (Quebec Hotel Association 60th Anniversary Gala) WINNER RéserVert 2008 (green award presented for outstanding first year participation in RéserVert sustainable development program) WINNER La reconnaissance Innovidée- SAQ (for an innovation using electronic cards to purchase wine by the glass in the hotel) 2009 Les Grands Prix du tourisme québécois région de Québec (Quebec Tourism Awards Quebec City region) WINNER Développement touristique: Restauration (Tourism Development: Food Service) prize awarded to Le George V, the Hôtel Château Laurier Québec event catering and banquet service 2009 Westjet UP! Magazine WINNER Resort Value Awards 2009 Les Grands Prix québécois de la qualité 2009 (2009 Quebec Quality Awards) Included in the second round of the rigorous selection process 2009 Mérite commercial Desjardins (Desjardins Business Excellence) WINNER for May Trophées Vision (Vision Trophies) FINALIST Entreprise visionnaire dans le secteur de la restauration/hébergement (Business Vision in Food Service/ Accommodations) 2010 Congrès annuel de l Association des Hoteliers du Québec (Quebec Hotel-Operator Association Annual Convention) WINNER Château Laurier president Alain Girard named Hotelier de l année 2009 (2009 Hotel-Operator of the Year) 2010 Les Fidéides WINNER Entreprise de l année moyenne et grande entreprise (Business of the Year Medium-Size and Big Business) and Développement durable (Sustainable Development) 2010 Trophées Vision WINNER Entreprise visionnaire en emergence (Visionary emerging business) awarded to Le George V, the Hôtel Château Laurier Québec event catering and banquet service 2011 Soirée des Mérites et des prix Francopub de la Francofête (Francofête Francopub Prizes and Awards Gala) WINNER Mérite du français au travail dans la catégorie Langue du travail et du commerce Entreprise (French language at Work Award in the Work and Business Language Business category) 2011 Les Fidéides WINNER Jeune entreprise innovante (Innovative New Business) awarded to Le George V, the Hôtel Château Laurier Québec event catering and banquet service

3 The First Francoresponsible Hotel The Hôtel Château Laurier Québec is the first Francoresponsible hotel outside Europe, an enviable accomplishment in the tourism and hotel industry that positions it as the ultimate 4-star hotel in Quebec City. No Other Location Like it An ideal location in the heart of Old Quebec puts the Hôtel Château Laurier Québec well ahead of the competition when it comes to being in the right place at the right time. Just steps away from Grande Allée, Parliament Hill and the Quebec City Convention Centre, the hotel has become the logical choice not only for tourists, but also for convention organizers as well as corporate, association, political and government guests. And as one of the must stay Quebec City hotels, the Hôtel Château Laurier Québec has welcomed leading celebrities from political, business and entertainment circles over the years, underscoring its reliable service, quality standards and world-class reputation. Château Laurier s excellent family services make it the preferred destination for that sector as well. Major Improvements Designed With the Best Guest Experience in Mind There have been extensive changes over the years based on a strategic decision by the owners to offer a wide range of new services supervised and managed by the hotel. The decision designed to provide the best guest experience possible took shape in 2005 as part of a $30 million project to stabilize annual operations during all four seasons and increase revenues by adding and improving services. The project included a major upgrade of the hotel s infrastructure and the addition of new services specially geared to the Quebec City market, such as the construction of an indoor parking lot and setting up a catering and banquet service that would meet all the needs of event organizers from near and far. Clearly one of the most impressive improvements is the magnificent ballroom with lobby. The ballroom can accommodate up to 480 guests. Because so many large-scale events take place in the Quebec City region, the Girard Family wanted to provide organizers with a new and prestigious venue. The ballroom is equipped with the latest in lighting technology, a one-of-a-kind LED system that allows organizers to personalize events for each client. Le George V King of the Caterers Le George V the hotel s catering and banquet service is headed by world-renowned chef Heinrich Meesen, and Guy Michaud, director of food and banquet services. Their many initiatives won over Quebec City s 400th anniversary organizers as well as Tourisme Québec. Le George V was named the official caterer for Espace 400e and the Maison du Québec s official culinary representative for Quebec at the 2010 Olympic Games in Vancouver. The Girard Family definitely thought outside the box to take advantage of a surprisingly underdeveloped asset for downtown hotels: winter! The all-new 4,000+ square-foot inner courtyard not only welcomes close to 400 people, it also sets the bar amazingly high by being accessible all year long from one glorious season to another.

4 In summer you can enjoy outdoor Jacuzzis, fireplaces and flower gardens. During winter, the courtyard hosts several seasonal activities. And to warm things up, the outdoor Jacuzzis and fireplaces remain in operation during even the coldest winter months. A unique structure in Quebec City, this inner courtyard is a veritable oasis of relaxation in the heart of a bustling metropolis. It makes Hôtel Château Laurier Québec the only urban hotel to have developed and implemented a genuine way of actually selling winter to tourists. A French Legacy for Future Generations Hôtel Château Laurier Québec management firmly believes the steps it has taken will help improve the quality of all hotels in the city. By improving the overall hospitality business, the hotel contributes in its own way to the region s development. This is the thinking behind the decision to become the first Francoresponsible hotel outside Europe. With this new identity, the Château Laurier can provide local and international travellers with a truly authentic experience as well as actively promoting French culture, while introducing guests to the wonders of the Francophonie the French-speaking countries and communities worldwide. The hotel s commitment to provide the infrastructure and its connections to many of the world s leading Francophonie ambassadors have gone a long way to making the Château Laurier the hotel of choice for guests looking to experience a stay that is beyond the ordinary at every level. The hotel has even created a Francoresponsible Experience Committee to ensure its objectives here are met. In addition to its Francophonie-themed logo, the Château Laurier proudly displays the Francophonie flag above its main entrance. Other initiatives promote French culture throughout the hotel, including setting the mood with easy-listening music exclusively by French artists, excerpts from major French literary works on the walls, highlighting various Francophonie national holidays and providing guests with complimentary passes to the Centre de la francophonie des Amériques and the Musée de l Amérique française. The Château Laurier has also developed a competition to provide books for children in underprivileged French communities outside Quebec. These efforts are just a few examples of how our Francoresponsible image is taking on a life of its own. As a family business, the goal of the Hôtel Château Laurier Québec is to provide the region as well as future generations managing the hotel with world-class services, an impressive legacy and a rich cultural heritage. All of this is designed to increase the expertise of the Quebec City hotel industry in general and enhance its already enviable reputation the Girard Way.

5 Going Green at Every Level The Château Laurier actively participates in the RéserVert recognition program as a way of contributing to sustainable development and to provide a safe and healthy environment for future generations. The program, created specifically for the hotel industry by the Association des Hoteliers du Québec (Quebec Hotel Association), promotes a full range of sustainable development practices. The Château Laurier was also awarded a Four Green Keys rating by the Hotel Association of Canada s Green Key Eco-Rating Program in The RéserVert and the Green Key Eco-Rating programs demonstrate the Château Laurier s commitment to promoting sustainable development in all its operations. The hotel s management team has been active in this sector for many years and has worked closely with a sustainable development consultant in implementing a variety of eco-friendly actions at four levels: Keeping a green vision for a clean environment Slow Food Fair Trade corporate citizenship Community cooperation Nothing But the Best for Guests A hotel is more than just a place to eat and sleep! Hotels that are a cut above the rest offer plenty of personalized benefits. The ones that you remember offer unique things to see, do, learn and discover and preferably all for free! The Hôtel Château Laurier Québec like any good Old World Château has a rich Treasure Chest for guests to enjoy. Our experience and in-depth knowledge of the restaurants, boutiques and the best Quebec City attractions have allowed us to pick the cream of the crop as our treasures. Exclusive agreements give guests access to products and services from hotel partners, as well as coupons for discounts in restaurants, boutiques and other key attractions in Old Quebec. For every night spent at the Château Laurier, guests receive two Treasure Chest coupons to use as they please. A full list of the Château Laurier Treasure Chest partners is available at hotelchateaulaurier.com/en/hotel/exclusive-coupons/shopping. The hotel also offers the Couronne Laurier Rewards Program for business and leisure travellers. From their very first stay, participating guests will enjoy a wide range of special privileges. For complete details, please go to hotelchateaulaurier.com/en/hotel/loyalty-program/details. You ll see that the rewards of staying at the Hôtel Château Laurier Québec are more than meet the eye.

6 Here is a list of services offered at the Hôtel Château Laurier Québec: 8 Rooms for guests with reduced mobility 6 Adjoining rooms Bus parking nearby ($) Safe indoor parking (cameras) ($) Electric vehicle recharging station Valet service ($) Luggage handling Express check-in Safe-deposit box in every room High speed Internet available Wake-up calls Continental and American breakfast ($) Room service breakfast and meals ($) Restaurant on site ($) Complimentary national newspapers in the lobby Concierge service Dry-cleaning and laundry ($) Convenience store Ice machines and soft drinks vending machines on various floors Bioterra Spa - Body care and massage services ($) Saltwater indoor pool (6 a.m. to 10 p.m.) Finnish sauna (6 a.m. to 10 p.m.) Inner Court and Four Seasons Garden Outdoor spas (hours according to the seasons) Rest area with fireplace and electronic wine bar in the lobby Electronic wine bars on two floors Fitness center open 24/7 Complete Internet work stations (reception and concierge) Wide range of business services ($) (reception and concierge) 17 Meeting rooms ($) George V, Catering and banquet services ($) Sustainable meeting program support For additional information or for images of our establishment, do not hesitate to contact Johanne Caron, Director of Sales and Marketing at the Hôtel Château Laurier Québec, at , ext 637 or by at: johannecaron@vieuxquebec.com.