SOFTWARE FOR FIRE SERVICES

Transcription

1 SOFTWARE FOR FIRE SERVICES pdrpro

2 PDRpro Overview PDRpro is a frequency-based, evidential recording system for Incidents and Training with an expanding list of add on modules to provide a single point of entry to meet all the needs of a FRS s personnel. Additional Roles Recording Drivers Log Additional Roles: Senior Roles, Control Roles and Non Operational Roles. pdrpro Yearly Appraisals, objectives and Appraisal Reviews Appraisals Operational Assurance System Notifications Record Drivers Log and driving conditions Operational Assurance integrated with incidents for whole cycle reporting Course Management System Development Programme System Notifications for operational bulletins and critical safety notices CORE Course management system for scheduling and managing courses API Reviews & Dev Plans Development Programme for all roles Incident & Training Recording API (linking with other systems) Personal Development reviews and Development Plans Optional Features pdrpro Data warehouse server (for Crystal Reports access) Spellcheck

3 System Infrastructure The PDRpro system is a web based application and includes the following features and benefits: The current customers include the following services: The Scottish Fire Services Central Scotland Dumfries and Galloway Fife Grampian Highlands and Islands Lothian & Borders Scottish Fire Services College Strathclyde Tayside The Welsh Fire Services Bedfordshire & Luton Cleveland Fire Brigade Cornwall Cumbria East Sussex Gloucester Humberside Isle of Mann Kent Staffordshire Developed in collaboration with the Fire and Rescue Services Intuitive dashboard approach Built to integrate with other systems Pre-built templates to ensure fast implementation and Currently implemented in 25 FRS s

4 PDRpro Core system PDRpro provides the most comprehensive system available to record training and incidents maintaining the crucial evidence needed by Fire and Rescue Services. Some of the features include: Incident recording aligns with the new NOS Covers all roles with a consistent user interface (including control and non-operational specialist roles) Support multiple roles and multiple managers RDS and whole time Can take incidents from command and control systems via an API Frequency based training Frequency based incident recording against Subroles and NOS Comprehensive and customisable reporting package pdrpro

5 Operational Assurance Creating a problem identification Once a problem is identified such as a safety critical problem with BA, actions can be taken and followed through to completion. The problem identification notice (PIN) is the vehicle for having a dialogue with nominated individuals and capturing a transaction log of actions and outcomes. Operational Assurance

6 Personnel Management PDRpro has a management dashboard which gives an overall snapshot view of all directly managed personnel. As well as being able to drill down into a person s record, the system colour codes the status of critical information on frequencies for subroles and training. Some of the key features include: A snapshot view of your personnel managed A snapshot view of personnel you act as internal verifier for A frequency overview for Subroles and training Intelligent dashboard approach, actively highlighting outstanding tasks

7 Course Management The course management dramatically increases the efficiency of the whole course booking and management process. The system is designed in collaboration with fire services for the fire services. It is a no compromise solution for managing courses, nominations and course frequencies of participants. Key features and benefits include: Cost savings for all parts of the course management process Reduces non attendees Extensive exception reporting; Answers questions such as: is everyone up to date on their BA refresher and provides a report of everyone who isn t up to date Integrates with the PDRpro training system.

8 Drivers Log Extends the incident recording to log driver details and driving conditions. This module allows drivers to enter vehicle information when reflecting against an incident, such as: Type of drive (blue light) Light conditions Miles Conditions Vehicle Id Extensive reporting; eg: accrued hours for trainees

9 Development Programme The Development Programme module integrated with PDRpro covers all roles and includes foundation modules. The key features and benefits include: Extremely flexible configuration options Individuals can request assessment and managers can perform ad-hoc assessments. Integrated into the personnel management dashboard Covers whole time and RDS

10 System Notifications A full cycle notification system with excellent reporting. Key features and benefits include: Sends notifications such as operational bulletins and safety critical notices to selected users Fully configurable templates Reports on evidence of personal confirmation of reading and understanding

11 Operational Assurance Performance Standards Manager Workflow Opera onal Assessor Returned OA Form Performance Standards Manager Opera onal Assessment Good Prac ce No ce Opera onal Alert Problem Iden ca on No ce Returned Loca on Manager Automates the operational assurance process of capturing information as well as the crucial reporting and follow up process. Recording operational assurance form by assessor Review by OA management Actions assigned, Problem identification Notice (PIN) Follow up and review Reporting Operational Assurance

12 Operational Assurance The OA Dashboard A summary of live information on OA Safety Critical Actions, Areas of Concern and Areas of Good Practice available to all appropriate managers Key features and benefits include: Intelligent dashboard approach, actively highlighting outstanding tasks Hierarchy-driven security, only viewing information relevant to your role Real-time statistical reporting l na tio e ra nc pe ra O ssu A

13 Operational Assurance Information Capture Process The key is recording answers in a structured manner so that reports can highlight safety critical actions, causes for concern and areas of good practice. Key features and benefits include: Fully customisable to each service Comprehensive Analysis Pre-defined but fully customisable information capture forms. al n tio nce a r pe sura O s A

14 API The PDRpro system and all of its modules are held on servers hosted by PDRpro and made available via the internet. The ability to exchange information between systems is provided by this API. A good example may be you need incident information from a control system where they may capture: Incident number Date Address Watch and appliance Commander Response manager This data can be imported into any part of the system, for example the OA aspect of the system if a response manager is deployed. Additional Extras Data Warehouse A data warehouse of your data can be made available that is updated daily (or more frequently if required). This data can be used to create complex non-standard reports with Crystal Reports via secure access from your location. Spellcheck There are many spellchecking systems available as a download on a browser. However we recognise that many services don t have access to these. PDRpro offers an in-built spell checking system option for services that need it. Data Resilience The data you capture needs to be resilient and available for many years. PDRpro have put in place many standard features and offer extra resilience for services that need it. Standard Features Amazon S3 copy of your data daily Escrow Agreement Hosting and Support 24hr monitoring Engineers on 1 hour repines time Disaster Recovery System Optional Features Your own copy of data sent to your cloud based backup daily A separate set of disaster recovery servers for you service with a fast turnaround available system

15 About PDRpro PDRpro is dedicated to building systems for Fire Services. With over 7 years experience and 25 UK fire and rescue services as customers, we are the market leader in online recording systems. With offices in Camberley and Edinburgh we cover the whole of the UK. Regular user group meetings and frequent customer visits allow us to share experiences and help plan the next evolution of systems. PDRpro started with the building of an IPDS recording system for the Scottish Fire Services. This was quickly adopted and rolled out through many services across the UK. With the advent of the new NOS in 2010 and the Operational Assurance requirements from the HSE, the systems are again evolving and in cooperation with a number of services, the systems are being radically changed to fit the new needs of fire services. Our approach as a company is to work closely with our customers and this is backed up with our commitment to user groups which has resulted in more than 90% of customers attending each one.

16 PDRpro Ltd. Unit 2, Albany Court, Albany Park, Camberley Surrey. GU16 7PL United Kingdom