Risk & Hazard Management

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2 Rivo Software Solution Layer provides a rapidly deployable complete set of hazard and risk management functionality from any device, accessible from anywhere through our highly secure cloud platform. Identify, record and monitor risks, hazards and non-conformances. Configure workflows for intra-organisation variance in risk, hazard and non-conformance management. Configure risk assessment templates for immediate global distribution and use by specific or all operational sites. Seamless corrective and preventative action management allows you to allocate mitigating actions to reduce probability or impact of risks, hazards and non-conformances. Rivo Reporting & Advanced Analytics allow powerful risk analysis and trending across locations or regions. Optional Anonymous Whistleblowing integration allows risk, hazard and non-conformance reporting to improve reporting of risk where backlash may be a factor in the withholding of proactive risk reporting across the organisation. Page 1 of 7

3 Benefits Risk, hazard & non-conformance identification across your entire organisation - Centralise all risks identified across your business for powerful management capabilities - Identify risks, hazards & non-conformances through audits, inspections and other data collection events such as safety tours. - Identify and report risks, hazards, non-conformances, near-misses and incidents using ad-hoc reporting by any employee or third party from any device and any location. - Provide an easy-to-use/no-training-required portal for anonymous reporting of risks, hazards, non-conformances or incidents through the Rivo Anonymous Whistleblowing Solution Layer. - Increase adoption by providing multi-lingual, offline and anonymous reporting of risks, hazards & non-conformances. Risk assessment - Assess risks, hazards, non-conformances based on any number of contextual parameters such as category, type, location, asset, process, project department. - Align risk assessment easily and quickly to standards such as ISO across your organisation. - Assessment templates and workflows are entirely configurable allowing you to create any number of risks assessment methods and deploy them across specific locations instantly. Make faster more informed decisions to improve performance total risk visibility & insight - Powerful real-time dashboards, with drill down functionality, the ability to interrogate external data sources for side-by-side comparisons, and configurable by your organisation so you can evolve at your own pace, as well as 60 out of the box preconfigured reports, provide you a 360 degree view of your organisational risk data for you to make faster and more informed decisions. Improve loss prevention, safety and environmental risk - Identify risks early, with escalation workflows to notify operational management around the world by or SMS, allows you to reduce impact/severity. - Trending incidents and risks using Rivo Advanced Analytics or Geo-Mapping allows you to quickly assimilate and distil large amounts of data to draw clear trends to move resources to. Drive control and mitigation - Allocate corrective and preventative actions to risks, actions and non-conformances, notifying required employees or third parties and track through to completion. Page 2 of 7

4 - Real-time visibility of corrective and mitigating action close-out rates by user, location, department, regions or globally allow you to better manage effectiveness of risk improvements. Features Highly secure fully encrypted single platform accessible anywhere in the world, 100% of the time on any computer or mobile device Fully configurable risk assessment templates, workflows and notifications: The content, questions, type of answers in the templates are all configurable to follow your organisation s processes. Different templates will be set up e.g. for a Manual Handling Risk Assessment, a Job Safety Risk Assessment, a Management of Change Risk Assessment etc. Identify risk ratings before and after control measures Escalation and notifications ensure the right people engaged across your business: Corrective and preventative actions can be created straight from risk assessment or hazard forms and allocated to a user on the system to take action. Push out specific risk assessments to specific locations or departments: Risk Assessments can be built for individual areas or locations within the system and copied over to other areas where they will first need to undergo a review and sign off process. Automate review and sign off process based on pre-defined review cycles: The initial risk assessment review process will automatically allocate the risk assessments to a review cycle, where notifications and reminders will be automatically triggered when the review is due. Single source of truth risk register with access set by user permissions: Open up risk to the business and allow anyone to add hazards without needing a full risk assessment methodology behind it, helping to gather information on risks across the business. Provide portal access to employees within the organisation: Employees can be given portal access to Risk Assessments which allows them to access a pdf output of Risk Assessments relevant for their area or function giving them insights into control measures for example they need to take into account. Pre-configured reports and configurable real-time dashboards: Comprehensive Advanced Analytics with drill down functionality. Assess the total number of risk and hazards, overdue risk assessments, sign off trends across the business and so on. Multi-lingual translations in 40+ languages to support regional and global operations Integrate anonymous whistleblowing to improve risk, hazard, NC, near-miss and incident reporting Page 3 of 7

5 Ensure mitigation is improved with instant visibility of action completion rate dashboards Fully integrated with other solution layers such as Audit & Inspections Management: Risk Assessments and hazard forms can be created from solution layers such as Audit Management. Tasks or actions can be raised from a hazard and assigned to the appropriate employees to complete. Apply risk ratings before and after control measures for quantitative analysis Portal access to employees and third parties to reduce training requirement Proactive Safety Management in Utilities - Thames Water Thames Water is the UK s largest water and sewerage company, serving 14 million customers. Every day, Thames Water supplies 2,600 million litres of tap water. Thames Water s Rivo solution is accessible from 891 locations. They use Incident Management,, Document Management, Audit Management and Contractor Management. Rivo was deployed for business wide reporting of safety incidents involving employees and contractors. The ease-of-use of Rivo means Thames Water have the capability to identify and assess hazards across their business to one risk system, leading to an increase in preventative measures to handling safety. All of this is brought together with single click reports have significantly reduced the cost of risk management and associated management reporting in a complex business environment. The CEO of Thames Water adopted a Three Zeros programme, for which he is reliant on information generated by Rivo. Page 4 of 7

6 Enabling a Corporate Risk Management Approach in Transport & Aviation Manchester Airport Manchester Airports Group serves over 42 million passengers and handles 600,000 tonnes of air freight annually, through its ownership and operation of a number of European airports. Rivo was initially deployed to replace proprietary safety and risk assessment systems. The first phase was to implement Incident Management and to 5000 locations. Within 6 months Rivo was deployed to provide: Complete visibility of all incidents and near-misses that take place all locations Improvements in creation and tracking of actions A reduction in accident frequency rates A decrease in timescales for follow-ups from risk assessments More employees engaging with safety and risk management across the Group MAG extended to measure corporate risks throughout in their supply chain, include allocation and reporting on MAG specific risk appetite categories. Other customers benefiting from Rivo s solution Page 5 of 7

7 Standardisation for accuracy & consistency Rivo allows you to define a series of easy-to-use templates to handle any number of categories in the languages that are appropriate to you. This standardisation enables the accurate and consistent capture of data throughout your organisation and supply chain. Your valuable intelligence is held in a secure central repository which can be viewed at any time from any place depending upon your role and user setting. Immediate and automatic escalation In the event of an infringement, adverse event, crisis or disaster, Rivo automatically notifies nominated individuals depending on severity and geography. Any subsequent investigation is then automatically generated and incorporates any root cause analysis and any corrective/preventative measures summarily put in place. Evidence supporting the findings such as related documents, video, statements from other employees and images can be uploaded and stored with the report. Advanced Analytics for real time trending Detailed management reporting helps you to quickly identify patterns and trends by location, department, severity or individual so that preventative measures can be put in place. From top level C-suite dashboards to regional risk management reports and geo-mapping, a myriad of reports are available in graphical and tabular format and can be exported into any preferred external format % available & secure Our clients use Rivo for high value and mission critical functions such as Safety, Security & Sustainability. We invest significantly in our Software-as-a-Service (SaaS) cloud service ensuring service, compliance and security is unparalleled. We take care of security so you don t have to and work with Rackspace, recognised by Gartner as the leader in infrastructure hosting and security testing to ensure your data is secure wherever you are based. Availability, back-up, disaster recovery and resilience are taken care of. SaaS eliminates the need to invest in costly infrastructure, or to rely on internal resource to maintain, upgrade and protect your servers. Deployments and upgrades can be deployed with no impact to users and no downtime. Integration with enterprise systems Rivo implements a virtual schema technology to allow us to capture and integrate data from a diverse range of clients and systems without making changes to our underlying database structures. Web services are implemented with clients to integrate Rivo into client systems such as HR, ERP and other risk management systems. We have pre-packaged interfaces for SAP and Oracle. We also have a configurable generic interface to allow 2-way communication between Rivo and a variety of other systems. Page 6 of 7

8 Person-centric access Rivo has a configurable role, group and location-based user management which allows different groups of users to have clear access, or be denied from data within your system. Users can authenticate through Rivo, or we can integrate into your domain security to give users seamless access to Rivo through Active Directory or LDAP, whilst still providing robust user management and security. User groups can be created by system administrators that package roles together to manage discrete sets of functionality. 24/7 support 24 hours a day, 7 days a week. Our expert and friendly team deliver to exceptional service levels with the aim to deliver timely closure of all issues ensuring you have full visibility of progress of any support tickets whether by telephone, or via our Support Portal. Rivo has one of the best support teams in the industry. Your experience of Rivo is important to us through every step of the journey. Our team reflects our commitment to quality ensuring that your deployment is hassle free and that your employees are fully supported in ensuring your business is safe, secure and sustainable. About Rivo Rivo is the provider of one of the world s leading global Safety, Security & Sustainability platforms. Trusted by global clients across multiple sectors, we help our clients protect people, assets, environment and profits with industry-leading and proven technologies. Rivo is a comprehensive suite of software solutions to manage compliance and risk across the entire value chain, both within the organisational operations and throughout the external supply chain and third party ecosystem. Ultimately, with Rivo at the heart of your business, you are optimised to proactively protect your reputation. Rivo has over 180 clients in 86 countries, with office locations across Europe, North-America and Asia Pacific. Page 7 of 7