Pricing Document. Microsoft Dynamics CRM for Fire & Rescue Add-on solution only. LOT 3 Software as a Service RM1557/v

Transcription

1 Pricing Document Microsoft Dynamics CRM for Fire & Rescue Add-on solution only LOT 3 Software as a Service RM1557/v April 2014

2 Contents 1. OVERVIEW OF THE G-CLOUD SERVICE Introduction PRICING Optevia Fire & Rescue Essentials Pricing Adxstudio Pricing Volume Discounts Data Extraction Professional Services Additional Software Modules Optevia Application Support Helpdesk... 5 Microsoft Dynamics CRM for Fire & Rescue Add-on Page 2 of 5

3 1. Overview of the G-Cloud Service 1.1. Introduction UK Fire & Rescue Services have been going through a period of significant change since the budget cuts announced as part of the Comprehensive Spending Review of With services having to make savings of between 12-27% by 2013 this had led inevitably to reductions in numbers of fire fighters and support staff, and the associated organisational changes whilst trying to maintain or improve safety. More emphasis is now being placed on making processes as efficient as possible whilst also using data to target often limited resources to areas and people who are most at risk. However many fire services still depend on often ageing ICT systems with a lack of data and systems integration which can be a significant hindrance when trying to meet the current and future challenges of running a modern fire service. Optevia has worked for many UK Fire & Rescue Services to date including Kent, West Yorkshire, Cleveland, East Sussex, Hertfordshire, Essex, Scotland, Surrey and the Isle of Wight, and developed the Optevia Fire & Rescue Essentials for Microsoft Dynamics CRM. Microsoft Dynamics CRM for Fire & Rescue Add-on Page 3 of 5

4 2. Pricing 2.1. Optevia Fire & Rescue Essentials Pricing Installation 1,700 Service Charge of 30 per user per month Minimum Implementation is 5 users Alternatively, a perpetual site license may be purchased for a one-off fee of 25, Adxstudio Pricing One off software fee: 13,000 Base Setup Cost: 4,250 (to provision the Adxstudio portal application on the customer s hosted CRM environment but without configuration services (see section 13)) Maintenance Fee: 2,340 per annum 2.3. Volume Discounts Volume discounts are available in the form of a perpetual license option (see 5.1) Data Extraction This service only involves the addition of specified software components to a preexisting Microsoft Dynamics CRM environment. Please refer to the Data Extraction details of your existing or planned hosting/ environment provider Professional Services In almost all cases, as well as the Service Costs detailed above, the customer will require some professional services to assist with the design, development and deployment of the Microsoft Dynamics CRM solution. Details of available services and pricing have been included in Section 13 of this document Additional Software Modules There are a wide range of additional modules which Optevia can provide which are either: Developed by Optevia, or Provided by approved 3 rd parties to work with Microsoft Dynamics CRM Microsoft Dynamics CRM for Fire & Rescue Add-on Page 4 of 5

5 More details of these modules can be found on our website by following these links: Optevia Modules: 3 rd Party Applications: Pricing for these modules can be provided on request Optevia Application Support Helpdesk Optionally, Optevia can provide our Application Support Helpdesk for Microsoft Dynamics CRM issue and advice. Pricing is based on the size and complexity of the solution we are supporting and therefore can be quoted after further discussion with the Customer. Further details can be found in our G-Cloud Service Definition for Microsoft Dynamics CRM Implementation Services. Microsoft Dynamics CRM for Fire & Rescue Add-on Page 5 of 5