IPS INVOICE PAYMENT SYSTEM

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1 Business Financial Services IPS INVOICE PAYMENT SYSTEM ONLINE ACCOUNT MANAGER USER MANUAL

2 WELCOME TO INVOICEPAYMENT.CA IPS Invoice Payment System is committed to providing you with the latest in electronic tools to make your IPS invoice financing easy, convenient and cost-effective. This User Manual provides you with step-by-step instructions on how to successfully incorporate the IPS Online Account Manager into your daily IPS invoice deposits, and offers you helpful advice on how to get the most out of our service. Online, anytime. IPS 2013 Invoice Payment System Corporation. All rights reserved.

3 Table of Contents Getting Started...4 Logging onto your IPS Online Account Manager...4 The Global Navigation...5 The Main Menu...5 Invoices...6 Deposits...6 Search...7 Comments...8 Invoice Transactions...8 Profiles...9 Client Profile...9 Payer Profile...10 Transactions...11 Other Transactions...11 Dedicated Invoice Deposits...11 Scheduling an Invoice Deposit...11 Reports & Statements...12 Invoice Receivable Aging...12 Open Invoices...12 Open Invoices By Payer...13 Invoice Comments...13 Invoice Comments By Payer...14 Non-IPS Payments...14 Administration & Accounting...15 Invoice Transaction Journal...15 Transaction General Ledger...15 Accounting Guidelines & Procedures...16 Carrier Tools...18 Cost per mile (owner-operator)...18 Cost per mile (carrier)...18 Glossary of Terms...20

4 Getting Started Logging onto your IPS Online Account Manager The 5 easy steps below will help you log onto your IPS Online Account Manager. 1 Open up any browser. 2 Type in invoicepayment.ca in the browser address bar. 3 Click on the Secure Login button. Our 8 Hour Promise Invoice Receivable Management Business Payment Information Invoice Deposit Online Account Manager Trucking Industry Specialists Online Account Manager IPS Invoice Payment System is committed to providing you with the best online services to make management of your IPS invoice financing simple and efficient. Through your IPS Online Account Manager, you are able to quickly determine which invoices have been financed, processed, paid, and the status of those that remain outstanding, as well as access long-term digital storage of all invoices and related paperwork. We also provide you with online updates about any communication conducted with your customers over the invoice cycle. At the end of the month, we provide you with a statement of your complete account activity which includes important financial details to assist you in managing a great business. We hope you enjoy management of your IPS invoice financing online, anytime. 4 Click on the Client Login button. Client Login Payer Login 3 You get paid within 8 business hours. 5 Enter your User Name/ Account Number and Password (casesensitive). You can find this information in your IPS ecard attached to the Online Services document in your IPS Welcome Package. Client Login User Name/Account Number Password Log In 4

5 Getting Started The Global Navigation Click this button to terminate your session. Tell us what you think. Click to access a list of company contacts. Click to return to IPS Home. Click to access video tutorials and the IPS Online Account Manager User Manual in PDF format. Getting Started The Main Menu The Main Menu gives you a complete overview of your IPS account, allowing you to view and print invoices and their related paperwork, access invoice aging, check payer creditworthiness as well as generate reports in PDF and Excel format for accounting and bookkeeping purposes. View your company information and access payment behavior for thousands of payers. Access all information related to your invoice deposits, including invoice images and related paperwork. Get more insight into your financed invoices through a variety of reports and statements. MAIN MENU Invoices Deposits Reports & Statements Invoice Receivable Aging Search Open Invoices Comments Open Invoices Per Payer Invoice Transactions Profiles Invoice Comments Invoice Comments Per Payer Client Profile Payer Profile Reset Password Transactions Other Transactions Dedicated Invoice Deposits Schedule and Invoice Deposit Non-IPS Payments Administration & Accounting Invoice Transaction Journal Transaction General Ledger Accounting Guidelines & Procedures Carrier Tools Cost per mile calculator (Owner-operator) Cost per mile calculator (Carrier) Use this section to view and generate an Invoice Transaction Journal and Transaction General Ledger, as well as access useful accounting guidelines and procedures. Search for other transactions applied to invoices such as chargebacks, short payments, Non-IPS payments and etc. Schedule, view or cancel an invoice deposit through your IPS Dedicated Invoice Deposit service. This section gives you access to tools that are specific to a trucking operation. 5

6 Invoices Deposits > Main Deposits Reconcile the amount of your deposited invoices with the amount of your net disbursements, and view other invoice-related transactions applied to the IPS Invoice Deposit Summary. Choose between CAD and US funds accounts. Select between approved, declined and other invoice transactions applied to the IPS Invoice Deposit Summary. View and download a printable PDF Invoice Deposit Summary. Main Menu > Invoices > Deposits (CAD) ABCDE Manufacturing Deposit No. Assignment Date Status Total Approved Balance /02/2013 ACTI /03/2013 ACTI /03/2013 CLOS /03/2013 CLOS /03/2013 ACTI /03/2013 ACTI Main Approved Invoices Declined Invoices Other Transactions Deposit No Total Amount Assignment Date 22/02/2013 Less Declined 0.00 Status ACTI Total Approved Advance (%) 90 % Less Deposited Total Advanced /03/2013 ACTI Payment Method CHEQUE /03/2013 CLOS /03/2013 CLOS /03/2013 ACTI /03/2013 ACTI /03/2013 ACTI /03/2013 ACTI /03/2013 ACTI /03/2013 ACTI Plus 0.00 Cheque/ Wire Number Rebate 0.00 Other Payments 0.00 Less 0.00 Chargebacks 0.00 Other Transactions 0.00 Bank Charges 0.00 Net Disbursement Switch between deposits by clicking on the orange links. Each time you select a new deposit, this change will be reflected in the Deposit No. field of the table on the right, and the link color will change to black. Deposits > Approved Invoices Click the orange link to access invoices (digital copies) of the invoice and its related paperwork. Main Approved Invoices Declined Invoices Other Transactions Invoice No. Payer Invoice Date Assignment Date Close Date Amount Advance Holdback Balance PO Status Terms Manufacturing 17 Jan Jan ACTI NET ABCD Partners 18 Jan Jan ACTI NET XYZ Trucking 17 Jan Jan ACTI NET ABCD Partners 18 Jan Jan ACTI NET 30 Deposits > Declined Invoices Main Approved Invoices Declined Invoices Other Transactions Invoice No. Invoice Amount Note PAYER ON HOLD View a list of all the declined invoices in the selected deposit number PAYER ON HOLD 6

7 Deposits > Other Transactions Main Approved Invoices Declined Invoices Other Transactions Transaction Transaction Type Amount View other transactions applied to the selected deposit number Rebate-RD Rebate-RD Invoices Search Search, view and print invoices and their related paperwork. Choose between CAD and US funds accounts. Select the status of invoices Select the payer. Main Menu > Invoices > Search XYZ (CAD) Company, ABCDE Manufacturing CAD Status ALL Payer (s) ALL Date Range User Defined From 22/10/2013 To 22/10/2013 Optional: Invoice# 1257 PO# Cheque# Export to: PDF Excel Both CND & US Accounts If you know your invoice, PO or cheque number, use one of them to search for the invoice. Generate a printable (PDF) or editable report (Excel). Search for transactions in your selected date range or based on the predefined values under Date Range. Click the orange link to access digital copies of the invoice and its related paperwork. Invoice No. Payer Invoice Date Assignment Date Close Days Open Amount Advance Holdback Payment Balance Fee Rebate Chargeback Short Payment Deposit No. PO Number Status Terms Cheque 1203 XYZ Manufacturing 22/02/ /02/ ACTI NET ABC Partners 12/03/ /03/ L01324 ACTI NET John Smith Inc. 12/03/ /03/ CY0098 ACTI NET XYZ Manufacturing 20/03/ /03/ MA28648 ACTI NET ABC Partners 20/03/ /03/ ACTI NET John Smith Inc. 06/03/ /03/ ACTI NET XYZ Manufacturing 05/03/ /03/ ACTI NET ABC Partners 06/03/ /03/ ACTI NET John Smith Inc. 11/03/ /03/ ACTI NET 30 7

8 Invoices Comments Access logs of important communication highlighting your payers payment updates captured during the IPS Follow-Up process. Select the status of invoices. Select a particular payer or ALL. Select date range for your comments search. If you know the invoice number, enter it in its exact format. Main Menu > Invoices > Comments (CAD) ABCDE Manufacturing Status ACTIVE Date RangeUser Defined From 22/02/2013 To 22/10/2013 Payers ALL Invoice# (Optional) Export to: PDF Excel CND & US Accounts Invoice No. Payer Invoice Amount Payment Balance Status Invoice Date Assignment Days Open PO Number Terms 1203 XYZ Manufacturing ACTI 22/02/ /02/ NET ABC Partners ACTI 12/03/ /03/ NET John Smith Trucking Inc ACTI 12/03/ /03/ NET 30 Date Subject Note 22/10/2013 As per Mary, invoice received 22/10/2013 Payer Statement of Open Invoices mailed on March 1st 2013 Generate a printable (PDF) or editable report (Excel). View specific invoice comments for your selected invoice when you click on the orange link. Click for invoice image (digital copy). Invoices Invoice Transactions View a complete record of your transactions including assigned invoices, declined invoices, short payments, discounts and chargebacks. Select the status of invoices. Select date range for your transaction search. Main Menu > Invoices > Invoice Transactions (CAD) ABCDE Manufacturing Status ACTIVE Date Range User From 22/10/2013 To 22/10/2013 Payers ALL Invoice# (Optional) Export to: PDF Excel CND & US Accounts Invoice No. Payer Status Invoice Date Assignment Days Open Invoi Balance Advance Holdback Fee Rebate 1203 XYZ Manufacturing ACTI 22/02/ /02/ NET ABC Partners ACTI 12/03/ /03/ NET John Smith Trucking Inc. ACTI 12/03/ /03/ NET XYZ Manufacturing ACTI 20/03/ /03/ NET Description Date Cheque Cheque Amount Debit Credit Balance Purchase 22/10/ View specific invoice transactions applied to any invoice selected in the table above. Click for invoice image (digital copy). 8

9 Profiles Client Profile Access a summary of your IPS account information and view average monthly payment indices for your account(s) and your payers accounts. Client Profile > Main (CAD) ABCDE Manufacturing Main Monthly Payment Index Payer Payment Index Number Status ACTIVE Business Name (Line 1) ABCD Manufacturing Password abcd1111 Business Name (Line 2) Address (Line 1) 123 Your Street Location Map Address (Line 2) Province/State Ontario City Toronto Postal Code/ZIP M9C 1Z1 Phone Fax [email protected] Website Contact John Doe Title President Outstanding Balance $ Client Since January 2010 Payment Index (entire portfolio) Days 20 75% 60+ Days 64 25% Payment Method Cheque Default Terms NET 30 Deposit Summary Delivered by Cheque Delivery Method PICK UP Check your outstanding balance. Use this index to get insight into the aggregate payment behavior of all of your payers for the selected account. Click for a Google Map - Street View Client Profile >Monthly Payment Index This tab allows you to view the aggregate monthly payment index for the selected account classified in two groups of up to 60 days and over 60 days. You can also view concentration of these two groups expressed as a percentage of the overall invoice portfolio. Client Profile >Payer Payment Index This tab allows you to view the current payment index and status of each of your customers. Note: The IPS Payment Index applies to the relationship between you and the selected payer ONLY and does not reflect the overall payment behavior of the payer. Main Monthly Payment Index Payer Payment Index Year Month Monthly PI 0-60 Days PI 0-60 Days (%) 60+ Days PI 60+ Days (%) 2012 May June May January May June Main Monthly Payment Index Payer Payment Index Payer City Province PI No. of Invoices Status ABCD Manufacturing Toronto ON 45 3 ACTI John Smith Trucking Toronto ON 51 9 ACTI Smith Trucking Toronto ON ACTI ABCD Trucking Toronto ON ACTI 123 Manufacturing Toronto ON ACTI Smith Manufacturing Toronto ON HOLD 2012 May January May January May January May January January

10 Profiles Payer Profile Access a database of thousands of payers featuring their address, contact information and payment behaviour. Enter the full company name, postal code, city or phone OR simply type in the first letter(s) of the name of the payer you are searching for. Search results get displayed in the table on the left part of the screen. Note: The search is limited to only one filter at a time. Main Menu > Profiles > Payer Profile Note: Please use only one search filter at a time. Name: Postal Code/ZIP: City: Phone: Status: All Active Hold Payer City Province/State ABCD Manufacturing Toronto ON John Smith Trucking Mississauga ON Payer Account Number Status ACTIVE Business Name (Line 1) ABCD Manufacturing Payment Index (average number of days) 35 Business Name (Line 2) Smith Trucking Mississauga ON ABCD Trucking Mississauga ON 123 Manufacturing Toronto ON ABCD Traffic Mississauga ON X Consulting Vaughn ON LOCATION MAP Address (Line 1) 123 Your Street Province/State Ontario Address (Line 2) Postal Code/ZIP M9C1R1 City Toronto Country CANADA IPS PAYMENT INDEX 123 Transport Brampton ON Smith Fine Foods Toronto ON John Traffix Mississauga ON 123 Consulting Vaughn ON XYZ Manufacturing Brampton ON Smith Traffix Mississauga ON Click the orange links to select a different payer. Phone Fax [email protected] Website Outstanding Balance $1, Open Invoices 0 Payer Since May Last Activity Date Jan Total Payments Paid Invoices 5 Chargebacks 0.00 Last Cheque received Jan Short Payments 0.00 Cheque Number 1360 Accounts Payable Contact Contact Name John Smith Title Phone Fax [email protected] Cellular Principal Contact Contact Name Phone Title Fax Cellular Check your outstanding balance. Click for Street View -- Google Maps Payment Trend Clicking on the above icon will allow you to see a line graph of this payer s payment habits. For illustration, please see below. 100 Days Inv Inv Inv Inv Inv Inv Inv

11 Transactions Other Transactions View special transactions applied to your account including Non-IPS payments, rebates and short payments, to name a few. Select the date range during which the transactions were applied. Main Menu > Transactions > Other Transactions Transaction Type From To Both US & CND Accounts (CAD) ABCDE Manufacturing ALL 01/01/ /01/2013 Transaction Transaction Type Amount Processed By Date Processed 1204 Rebate Applied to Reserve 04/01/ Rebate Applied to Reserve 05/01/ Rebate Applied to Reserve 06/01/ Rebate Applied to Reserve 07/01/2013 Invoice No. Amount Cheque No. Note DP1480 C/B WAS APPLIED Check off this field if you would like to get transactions applied to both of your accounts, US and CND. Click to get more details related to the invoice transaction. Click to view an image (digital copy) of the transaction documentation. Dedicated Invoice Deposits Scheduling an Invoice Deposit Schedule an invoice pick-up from your Dedicated Invoice Deposit box. If you currently do not have a Dedicated Invoice Deposit box and would like to install one on your premises, please call us at during regular business hours. CAD account selected by default; the Dedicated Invoice Deposit applies to all invoices, those in CAD and US funds. This Submit Request button applies to both options, one time and multiple times deposits Main Menu > Dedicated Invoice Deposits > Schedule an Invoice Deposit (CAD) ABCDE Manufacturing One time 01/01/2013 Please note that Fridays and Saturdays are not available options. More than once 04/01/2013 Day(s): Sunday Monday Tuesday Wednesday Thursday Date Recurrence Sunday Monday Tuesday Wednesday Thursday 04/01/2013 Yes Yes Yes Yes Yes Yes Choose between one time and multiple times deposit Click this link to enable a Cancel Request button 11

12 Reports & Statements Invoice Receivable Aging Generate and print an Invoice Receivable Aging report for one or for all of your payers. Please note that this aging is based on the date on which you deposited the invoices. 1 After you ve defined the two search criteria (your payer(s) and the minimum number of days invoices are open), click view to display Invoice Receivable Aging information in the table below. Select a particular payer, or choose ALL Main Menu > Reports & Statements > Invoice Receivable Aging (CAD) ABCDE Manufacturing Payer(s) ALL Invoice(s) Older than 0 Days Export to: PDF ExcelBoth CND & US Accounts Payer Count 0-30 Days Count Days Count Days Count Days Count Days Count 90+ Days Total Count Total ABCD Manufacturing , , , XYZ Manufacturing , , , Smith Staffing 2 8, , Total 2 8, , , , , , , Generate your Invoice Receivable Aging into a printable PDF or editable Excel spreadsheet Reports & Statements Open Invoices Generate and print a Statement of Open Invoices for your account(s) based on a specific invoice age. Select the number of days to view invoices older than X days Check off this box if you would like to get open invoices for both of your accounts, US and CND. Main Menu > Reports & Statements > Open Invoices (CAD) ABCDE Manufacturing Invoice(s) Older than Both CND & US Accounts 0 Days Export to: PDF Excel Generate your Open Invoices report into a printable PDF or editable Excel spreadsheet 12

13 Reports & Statements Open Invoices By Payer Generate and print a Statement of Open Invoices By Payer for your account(s) based on a specific invoice age. Select date range for your open invoice search Main Menu > Reports & Statements > Open Invoices By Payer Name Search: Enter first character(s) of company name Payer City Province Invoice(s) Older than 0 Days Max Days ABCD Manufacturing Toronto ON XYZ Manufacturing Etobicoke ON Smith Staffing Mississauga ON Both CND & US Accounts Export to: PDF Excel Search for a particular payer Select a particular payer Check off if you would like to see a report for both of your accounts, CND and US Generate your Open Invoices by Payer report in PDF or Excel format Reports & Statements Invoice Comments Generate and print a Statement of Invoice Comments listing your payers payment updates captured during the IPS Follow-Up process. If you know the invoice number, enter it in its exact format. Select the status of invoices Select the number of days to view invoices older than X days Main Menu > Reports & Statements > Invoice Comments (CAD) ABCDE Manufacturing Invoice(s) Older than Status Invoice # (Optional) Both CND & US Accounts Export to: PDF Excel Check off if you would like to see a report for both of your IPS accounts, CND and US funds accounts Generate a report in PDF or Excel format 13

14 Reports & Statements Invoice Comments By Payer Generate and print a Statement of Invoice Comments By Payer listing select payers payment updates captured during the IPS Follow-Up process. Check off this field if you would like to get transactions applied to both of your accounts, US and CND. Select the status of invoices. Main Menu > Reports & Statements > Invoice Comments By Payer Name search: Enter first character(s) of company name Payer City Province ABCD Manufacturing Toronto ON XYZ Manufacturing Etobicoke ON Smith Staffing Mississauga ON Both CND & US Accounts Invoice(s) Older than 0 Days Status ACTIVE Invoice # (Optional) Export to: PDF Excel Search for a particular payer Select a particular payer Select date range for your invoice comments by payers search Generate a report in PDF or Excel format Reports & Statements Non-IPS Payments Generate and print a Statement of Non-IPS Payments listing amounts received by IPS on your behalf. Main Menu > Reports & Statements > Non-IPS Payments (CAD) ABCDE Manufacturing From 01/01/2013 To 04/01/2013 Both CND & US Accounts Export to: PDF Excel Check off if you would like to see a report for both of your IPS accounts, CND and US funds accounts Select start/end dates. Generate a report in PDF or Excel format 14

15 Administration & Accounting Invoice Transaction Journal Generate an Invoice Transaction Journal to view separate invoice transactions in a chronological order. Main Menu > Administration & Accounting > Invoice Transaction Journal (CAD) ABCDE Manufacturing From 01/01/2013 To 04/01/2013 Export to: PDF Excel Invoice Status: Open Closed Both CND & US Accounts Invoice No. Assignment Payer Deposit No. Status Close Date Days Open Invoice Amount Advance Holdback Fee Rebate Jan Manufacturing 12 ACTI Jan 13 ABCD Partners 15 ACTI Jan 13 XYZ Trucking 91 ACTI Jan 13 ABCD Partners 10 ACTI Select between invoices with open and closed status 2 Generate a report in PDF or Excel format 1 Select date range and click to display data in the table Administration & Accounting Transaction General Ledger Generate a Transaction General Ledger for a specified date range to use as a useful tool in your accounting. Check all the details regarding your transactions, including gross processed amounts, net advances, rebates, non-ips payments, declined invoices, short paid invoices, chargebacks, fees and charges. Main Menu > Administration & Accounting >Transaction General Ledger Date Range (CAD) ABCDE Manufacturing From To 01/01/ /01/2013 Note Detail Debit Credit Net Advances Cash or Bank Net Advances Invoices Assigned IPS Net Advances Cash or Bank Net Advances Cash or Bank Select start/end dates. Export to: PDF Excel Generate a report in PDF or Excel format 15

16 Administration & Accounting Accounting Guidelines & Procedures Learn useful guidelines and procedures on how to reflect IPS transactions into your accounting. IPS INVOICE PAYMENT SYSTEM ACCOUNTING GUIDELINES SALES Credit balance account Increase By the amounts invoiced to clients Decrease By adjustment to sales A/R CLIENTS Debit balance account Increase By sales, declined invoices and chargebacks applied by IPS Decrease By payments from customers or IPS payments of non-financed invoices A/R IPS INVOICES ASSIGNED Debit balance account Increase By the invoices assigned to IPS Decrease By the net advances from IPS assigned invoices, refunds from fee deposits or reserve accounts with IPS, chargebacks, short payments, and financial service fees CASH AND BANKS Debit balance account Increase By the net advances received from IPS invoices assigned, refund of rebate from fee deposit or reserve account in IPS, re-directed payments received by IPS on behalf of the client (invoices non-assigned), others cash refund from IPS Decrease By any cash payments FINANCIAL FEE EXPENSES Debit balance account Increase By the fees charged by IPS from the fee deposit or reserve account Decrease By adjustments or reversion on fees charges OTHER FINANCIAL CHARGES Debit balance account Increase By the wire fee charges, interest on overdue invoices, NSF services charges from fee deposit or reserve account Decrease By adjustments or reversion on services charged SALES DISCOUNT Debit balance account Increase By the chargeback applied by IPS on short payment, unpaid invoices and credit granted by clients Decrease By adjustment or reversion of credits granted IPS INVOICE PAYMENT SYSTEM ACCOUNTING PROCEDURES BEFORE INVOICES HAVE BEEN ASSIGNED TO IPS Debit Credit Source document A/R Clients Sales Invoice (printed from and based on client s accounting system) ASSIGMENT OF INVOICES TO IPS Debit Credit Source document IPS-Invoices assigned A/R Clients Invoice remittance or deposit slip RECEIPT OF ADVANCE Debit Credit Source document Cash or bank IPS-Invoices assigned Invoice Deposit Summary and copy of IPS cheque or wire transfer INVOICES DECLINED BY IPS (NON-FINANCED INVOICES) Debit Credit Source document A/R clients IPS-Invoices assigned Invoice declined; explanation on Invoice Deposit Summary CLOSING OF INVOICES RECEIPT OF REBATE This is the balance in Fee Deposit or Reserve account after invoice has been paid, and after the financial service charges have been deducted. Debit Credit Source document Cash IPS-Invoice assigned Reserve account report and copy of IPS cheque or wire transfer 16

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18 Carrier Tools Cost per mile calculator (owner-operator) Find out the cost per mile for your owner-operator operation. This tool allows you to get a better look into your expenses and helps you set a price that covers your costs and add your chosen margin, in turn guaranteeing you sell your service at a profitable rate. Input values entered by the user based on the business activity. Output values calculated for the user based on the values entered in the left panel. Carrier Tools Cost per mile calculator (carrier) Find out the cost per mile for your trucking operation. This tool allows you to get a better look into your expenses and helps you set a price that covers your costs and add your chosen margin, in turn guaranteeing you sell your service at a profitable rate. Input values entered by the user based on the business activity. 18 Output values calculated for the user based on the values entered in the left panel.

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20 GLOSSARY OF TERMS CASH FLOW Amount of money that constantly flows in and out of a business, affecting the level of liquidity of a company. CHARGEBACK Negative financial adjustment applied to clients accounts for invoices that either remained unpaid for longer than 90 days or were short paid. INVOICE DEPOSIT SUMMARY An IPS document summarizing a single invoice or a collection of invoices processed at the same time. The IPS Invoice Deposit Summary includes all invoice-related transactions such as approved and declined invoices, net disbursements, applied rebates, chargebacks, bank charges and other transactions. Also referred to as Schedule or Batch. INVOICE RECEIVABLES Financial assets reflecting a certain amount of money owed to a company for goods or services provided on credit. INVOICE RECEIVABLE AGING Classification process of due invoices based on terms of 30, 60, 90, or 90+ days used to analyze and follow up on the amount of money owed to a business by its customers. For credit grantors, the Invoice Receivable Aging helps predict the collection process, plan cash flow, and assess the collateral value of invoice receivables. LIQUIDITY Accounting measure of the ability of a debtor to follow through on their financial obligations on time. Good liquidity is an indicator of solid cash flow and a well-run business. NON-IPS PAYMENT Payment sent to IPS Invoice Payment System for invoices that were not assigned to IPS; the procedure is to re-route this payment to clients. PAYER Clients customers are referred to as payers in our system. REBATE End-of-month disbursement going to clients as an unused portion of their initial deposit after invoice payment has been received from their customers. RESERVE Account established by IPS with the goal of tracking funds owed to a client as financed invoices are paid. The reserve equals to the total amount of invoice deposits minus advances, service fees, chargebacks and administrative charges applied during invoice cycles. SHORT PAYMENT Invoice that was not paid in its full amount. TRANSACTION SUMMARY IPS invoice cover that highlights key aspects of an invoice financed by IPS. The IPS Transaction Summary contains a payment stub to facilitate convenient payment. 20

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