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1 business systems

2 Account Managers

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6 Panasonic NCP & NS 4

7 DT346 5

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10 Avaya IP Office is the right choice for any small and medium size business today whether you have 5, 25 or 250 employees.just getting started or already established.have a single office or multiple locations. Avaya IP Office unifies your communications, providing your employees with a solution that lets them handle all their business communications on the device of their choice: their laptop, mobile phone, office phone or home phone using wired, wireless or broadband connections. IP office easily adapts to your goals and budget and provides individual user productivity solutions to give each of your employees just the capabilities they need whether its your receptionist, sales or service representatives, home worker or field based worker. Network up to 32 sites with 1000 users Mobility options that support mobile phones as office extensions. Includes application for smartphones. Resilliant meshed network support with automated DR. Advanced voic including call queing, call recording, IVR, multi-level auto attendant, Unifield Messaging and remote access 2x 64 party, conference chip Phone Manager Lite / One-X call control software Optional Call Centre software Text to Speach reading Integrates with 3rd party TAPI compliant CRM systems Helping small to large companies use communications to grow sales and lower operating expenses has made Avaya the global leader in business communications systems. If that s what you want for your business its time to take a closer look at the Avaya IP Office. 8

11 1408/ / / Avaya one-x is a portfolio of communications solutions that deliver a powerful and consistent communications experience for the end user across a variety of devices and interfaces. Avaya one-x Edition handsets are available in 4 distinct flavours, the 1600 and 9600 series of IP telephones is a family of cost effective IP Telephones while the 1400 and 9500 series is a digital option designed to meet the needs of the small to medium sized business. 9

12 ONE-X PORTAL The Avaya one-x Portal requires no software to be installed on your end user systems for most communication functions. It is firewall and VPN friendly, providing flexible IP port assignments to conform to your network demands. Certain optional functions use software which can be downloaded in real time as needed, or be installed directly as desired. 10

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15 CS540 CS510 CS520 13

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18 16 *ipad APP is included within the system FREE of charge.

19 HB70 HD73X HB73X 17

20 *Business Ideal for small to medium businesses FREE Technical Support *Business 2+ Ideal for small to large businesses Contention of 2:1 available if Premium Package selected *Business M Designed to maximise the speed and quality of upstream bandwidth Up to 24mb download Up to 2.5mb upload FREE Connection & Router Fee Up to 8mb download Up to 24mb download 5:1 contention Up to 1.3mb upload Up to 1.3mb upload No traffic management AVAILABILITY Overline provides always on connectivity broadband across multi-million pound, fully resillient network. We have packages suitable for home workers and offices alike, all with business-grade speed and low contention, with options available to upgrade your package from 50Gb to 150Gb or unlimited. 5:1 contention No traffic management 5:1 contention No traffic management SERVICES We offer WBC and IPSC broadband packages. WBC is part of the 21CN access network. These services offer faster speeds at competitive pricing whilst still on a business grade quality network. *Various routers available *Fair usage policy applies 18 *Fibre This superfast service provides a faster and smooth technology FREE Connection & Fantastic Speeds! Up to 40mb download Up to 10mb upload 2:1 contention No traffic management Contact the Support Department now on to see if Fibre is available in your area! 100GB, 200GB & Unlimted Packages available! 12 month contract

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22 9 As part of Overline s strategic development plans, we have direct access to the latest Openreach WLR3 ordering and scheduling platform. Network One s highly trained staff are able to control the BT Openreach real time schedule, providing our customers the benefit of a single point of contact and the highest quality of service. Overline operates a fault ownership policy. All faults are logged and followed through to completion by a single Network Technician, with regular updates provided by or telephone calls. Using the WLR3 Platform offers us the added advantage of direct fault diagnostics leading to quicker resolutions. Our billing system is flexible to the needs of our customers, offering access to bills online, day and night. Lines, calls and even peripheral products can all be included in a single, monthly, itemised bill. 20

23 geographic and 08/03 non-geographic inbound numbers. 21

24 Overline Network Consultants Ltd Unit 8, The Quoin Estate Lancing Business Park Marlborough Rd Lancing, West Sussex BN15 8AD Sales Office Ground Floor Southfield House 11 Liverpool Gardens Worthing, West Sussex BN11 1RY t: f: e: w: