JULY OCTOBER 2014 TRAINING SCHEDULE

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1 Organisations need performing, competent, efficient and effective employees. Times are changing and workplace demands are becoming complex every day. Total Business Training Institute has developed so many employee development programmes that will make you to perform better at work with required efficiency and effectiveness. Make it your 2014 resolution to enhance your skills with Total Business Training Institute. Book for a programme that is in line with your work today! Call our office or mobile phone numbers given for course outlines and formal quotations JULY OCTOBER 2014 TRAINING SCHEDULE LEADERSHIP, PUBLIC ADMINISTRATION AND MANAGEMENT DEVELOPMENT PROGRAMMES COURSE TITLE DURATION COURSE DATES COURSE VENUE LEGISLATURES CAPACITY BUILDING PROGRAMME (LCBP) 10 DAYS JULY; AUG; SEPT; OCT OTJIWARONGO PLANNING & ORGANISING SKILLS FOR PUBLIC LEADERS 5 DAYS JULY; AUG; SEPT; OCT OTJIWARONGO PUBLIC POLICY FORMULATION PROCEDURES 5 DAYS JULY; AUG; SEPT; OCT OSHAKATI ASSET MANAGEMENT PRINCIPLES 10 DAYS JULY; AUG; SEPT; OCT OTJIWARONGO TARIFF ANALYSIS, SIMULATION AND TRADE REMEDIES 5 DAYS JULY; AUG; SEPT; OCT OTJIWARONGO SUPERVISORY SKILLS DEVELOPMENT PROGRAMME 10 DAYS JULY; AUG; SEPT; OCT SWAKOPMUND EFFECTIVE TEAM BUILDING AND MANAGEMENT SKILLS 5 DAYS JULY; AUG; SEPT; OCT SWAKOPMUND PUBLIC PROCUREMENT AND TENDER PROCEDURES 10 DAYS JULY; AUG; SEPT; OCT OTJIWARONGO CONFLICT MANAGEMENT & RESOLUTION TECHNIQUES 10 DAYS JULY; AUG; SEPT; OCT SWAKOPMUND CORPORATE GOVERNANCE 3 DAYS JULY; AUG; SEPT; OCT OSHAKATI STRATEGIC HUMAN RESOURCES MANAGEMENT 10 DAYS JULY; AUG; SEPT; OCT OTJIWARONGO LEADERSHIP CHANGE & ORGANISATIONAL RENEWAL 3 DAYS JULY; AUG; SEPT; OCT WINDHOEK BASIC MANUAL FILING AND RECORDS MANAGEMENT 5 DAYS JULY; AUG; SEPT; OCT ONGWEDIVA Page 1

2 TRANSPORT MANAGEMENT FOR ADMINISTRATIVE STUFF 10 DAYS JULY; AUG; SEPT; OCT OTJIWARONGO EXECUTIVE LEADERSHIP DEVELOPMENT PROGRAMME 3 DAYS JULY; AUG; SEPT; OCT SWAKOPMUND PROJECT PLANNING & MANAGEMENT FOR EXECUTIVES 3 DAYS JULY; AUG; 8-10 SEPT; 6-8 OCT SWAKOPMUND WORKPLACE STRESS MANAGEMENT TECHNIQUES 5 DAYS JULY; AUG; SEPT; OCT OTJIWARONGO BUILDINGS MAINTENANCE & FACILITIES MANAGEMENT 10 DAYS JULY; AUG; SEPT; OCT WINDHOEK STRATEGIC PLANNING FOR EXECUTIVES 3 DAYS JULY; AUG; SEPT; OCT OSHAKATI IMPORT AND EXPORT CONTROLS 5 DAYS JULY; AUG; SEPT; OCT OTJIWARONGO ISO 9001 QUALITY MANAGEMENT STANDARDS 5 DAYS JULY; AUG; SEPT; OCT WINDHOEK WORKPLACE ATTITUDE AND STRESS MANAGEMENT 10 DAYS JULY; AUG; SEPT; OCT OTJIWARONGO PRODUCTS PACKAGING AND LABELLING 5 DAYS JULY; AUG; SEPT; OCT WINDHOEK GEOGRAPHIC INFORMATION SYSTEM (GIS) TRAINING 10 DAYS JULY; AUG; SEPT; OCT WINDHOEK SETTLEMENT PLANNING AND DISASTER MANAGEMENT 5 DAYS JULY; AUG; SEPT; OCT OSHAKATI PUBLIC REVENUE COLLECTION AND MANAGEMENT 5 DAYS JULY; AUG; SEPT; OCT WINDHOEK GENERAL DEVELOPMENT AND EMPLOYEE WELLNESS PROGRAMMES WORKPLACE CLEANING PROCEDURES AND HYGIENE 5 DAYS JULY; AUG; SEPT; OCT WINDHOEK PUBLIC SERVICE INDUCTION PROGRAMME 5 DAYS JULY; AUG; SEPT; OCT WINDHOEK DEVELOPMENTAL PROGRAMME FOR STATE DRIVERS 5 DAYS JULY; AUG; SEPT; OCT WINDHOEK OCCUPATIONAL HEALTH AND SAFETY PROCEDURES 5 DAYS JULY; AUG; SEPT; OCT WINDHOEK DEVELOPMENTAL PROGRAMME FOR MESSENGERS 5 DAYS JULY; AUG; SEPT; OCT OKAHANDJA DEVELOPMENTAL TRAINING FOR GENERAL WORKERS 5 DAYS JULY; AUG; SEPT; OCT OTJIWARONGO EMOTIONAL INTELLIGENCE AT WORKPLACE 10 DAYS JULY; AUG; SEPT; OCT OSHAKATI SAFETY AND MANUAL HANDLING PROCEDURES 5 DAYS JULY; AUG; SEPT; OCT WINDHOEK WORKPLACE ETHICS AND BEHAVIOUR 5 DAYS JULY; AUG; SEPT; OCT WINDHOEK ABC OF PERSONAL MONEY MANAGEMENT 5 DAYS JULY; AUG; SEPT; OCT WINDHOEK PERSONAL HYGIENE AND PROFESSIONAL GROOMING 5 DAYS JULY; AUG; SEPT; OCT WINDHOEK BASIC OCCUPATIONAL FIRST AID 5 DAYS JULY; AUG; SEPT; OCT WINDHOEK Page 2

3 COMMUNICATION, OFFICE ADMINISTRATION AND SECRETARIAL PROGRAMMES PUBLIC RELATIONS & COMMUNICATION SKILLS 10 DAYS JULY; AUG; SEPT; OCT OSHAKATI DEVELOPMENTAL PROGRAMME FOR CLERKS 5 DAYS JULY; 4-8 AUG; 1-5 SEPT; 6-10 OCT OTJIWARONGO BUSINESS ENGLISH AND GRAMMER TRAINING 10 DAYS JULY; AUG; SEPT; OCT WINDHOEK TRADE DIAGNOSTICS AND NEGOTIATING SKILLS 5 DAYS JULY; AUG; SEPT; OCT OTJIWARONGO OFFICE ADMINISTRATION & SECRETARIAL SKILLS 5 DAYS JULY; AUG; SEPT; OCT SWAKOPMUND ACHIEVING CUSTOMER SERVICE EXCELLENCE 5 DAYS JULY; 4-8 AUG; 1-5 SEPT; 6-10 OCT OSHAKATI EFFECTIVE BUSINESS REPORT WRITING SKILLS 5 DAYS JULY; AUG; 8-12 SEPT; OCT OTJIWARONGO MINUTE TAKING AND REPORT WRITING SKILLS 10 DAYS JULY; AUG; SEPT; OCT OSHAKATI BUSINESS TELEPHONE ETIQUETTE SKILLS 5 DAYS JULY; AUG; SEPT; OCT OTJIWARONGO SWITCHBOARD OPERATION AND RECEPTION SKILLS 10 DAYS JULY; AUG; 8-19 SEPT; 6-17 OCT WINDHOEK ADVANCED BUSINESS COMMUNICATION SKILLS 5 DAYS JULY; AUG; SEPT; OCT OTJIWARONGO PROCUREMENT AND STOCK CONTROL 10 DAYS JULY; AUG; SEPT; OCT OTJIWARONGO GOVERNMENT PROTOCOL & DIPLOMATIC ETIQUETTE 5 DAYS JULY; AUG; SEPT; OCT WINDHOEK TRAINING OF TRAINERS 5 DAYS JULY; AUG; SEPT; OCT WINDHOEK PUBLIC RELATIONS & EVENTS PLANNING MANAGEMENT 10 YEARS JULY; AUG; SEPT; OCT OTJIWARONGO ABITRATION PROCESS AND PROCEDURES 10 DAYS JULY; AUG; SEPT; OCT OTJIWARONGO CORPORATE BRANDING, CULTURE AND IDENTITY 3 DAYS JULY; AUG; SEPT; OCT WINDHOEK PRINCIPLES OF MONITORING AND EVALUATION 10 DAYS JULY; AUG; SEPT; OCT OTJIWARONGO SPEECH WRITING AND PRESENTATION SKILLS 3 DAYS JULY; AUG; 8-10 SEPT; 6-8 OCT OTJIWARONGO CHAIRING AND HANDLING DISCIPLINARY HEARING 10 DAYS JULY; AUG; SEPT; OCT WINDHOEK DEVELOPMENT PROGRAMME FOR PRIVATE SECRETARIES 5 DAYS JULY; AUG; SEPT; OCT SWAKOPMUND PROBLEM SOLVING AND DECISION MAKING 5 DAYS JULY; AUG; SEPT; OCT OTJIWARONGO LEADERSHIP AND MOTIVATIONAL SKILLS 5 DAYS JULY; 4-8 AUG; 1-5 SEPT; 6-10 OCT SWAKOPMUND ADVANCED DEVELOPMENT SKILLS FOR P/ASSISTANTS 3 DAYS JULY; AUG; SEPT; OCT OKAHANDJA Page 3

4 INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) STATISTICAL PACKAGE FOR SOCIAL SCIENCES (SPSS) 10 DAYS JULY; AUG; 8-19 SEPT; 6-17 OCT WINDHOEK PROJECT MANAGEMENT USING MS PROJECT 2010/13 10 DAYS JULY; AUG; SEPT; OCT WINDHOEK DATA BASE MANAGEMENT: MS ACCESS 2010/13 10 DAYS JULY; AUG; 8-19 SEPT; 6-17 OCT ONGWEDIVA INTERNET COMMUNICATION TECHNOLOGY 5 DAYS JULY; AUG; SEPT; OCT SWAKOPMUND BASIC COMPUTER SKILLS: MS 2013 PACKAGE 10 DAYS JULY; AUG; SEPT; OCT ONGWEDIVA MS EXCEL 2010/13 - (Level 1, 2 & 3) 10 DAYS JULY; AUG; 8-19 SEPT; 6-17 OCT OTJIWARONGO MS ACCES 201/13 (Level 1, 2, & 3) 10 DAYS 21 JULY-1 AUG; AUG; 22 SEPT-3 OCT WINDHOEK ADVANCED COMPUTER SKILLS: MS 2010/13 5 DAYS JULY; AUG; SEPT; OCT ONGWEDIVA ELECTRONIC RECORDS MANAGEMENT - MS ACCESS DAYS JULY; AUG; 8-19 SEPT; 6-17 OCT OTJIWARONGO COMPUTER NETWORKING AND ADMINISTRATION 5 DAYS JULY; 4-8 AUG; 1-5 SEPT; 6-10 OCT WINDHOEK INTERMEDIATE COMPUTER SKILLS: MS 2010/13 10 DAYS 21 JUL-1 AUG; AUG; 8-19 SEPT; 6-17 OCT OTJIWARONGO WEBSITE MANAGEMENT & GRAPHIC DESIGN 10 DAYS 4-15 AUG; 1-12 SEPT; 6-17 OCT; 3-14 NOV WINDHOEK ACCOUNTING AND FINANCIAL MANAGEMENT PROGRAMMES MANAGING ACCOUNTS PAYABLES 5 DAYS JULY; AUG; SEPT; OCT WINDHOEK ANALYSIS OF FINANCIAL STATEMENTS 5 DAYS 7-11 JULY; 4-8 AUG; 1-5 SEPT; 6-10 OCT WINDHOEK BOOKKEEPING AND BASIC BUSINESS ACCOUNTING 5 DAYS JULY; AUG; SEPT; OCT WINDHOEK FORENSIC AUDITING IN THE PUBLIC SECTOR 5 DAYS JULY; AUG; SEPT; OCT WINDHOEK PASTEL ACCOUNTING (basic and advanced) 10 DAYS JULY; 4-15 AUG; 8-19 SEPT; 6-17 OCT OTJIWARONGO COMPUTERISED FINANCIAL ACCOUNTING 10 DAYS JULY; AUG; SEPT; OCT WINDHOEK BUDGETING AND BUDGETARY CONTROL 5 DAYS 7-18 JULY; 4-15 AUG; SEPT; OCT ONGWEDIVA MANAGING ACCOUNTS RECEIVABLES 5 DAYS JULY; AUG; SEPT; OCT WINDHOEK IFMS HANDS ON TRAINING FOR PUBLIC SECTOR 10 DAYS JULY; AUG; SEPT; OCT WINDHOEK Page 4

5 LOCAL CLIENTS INTERNATIONAL CLIENTS LOCAL EXECUTIVES N$ (3 Days) US$ (5 Days) N$8 500 (3 Days) N$ (5 Days) U$ (10 Days) N$ (5 Days) N$ (10 Days) PACKAGE PACKAGE PACKAGE Smart Phone Smart Phone NB: Clients can choose the course dates, venue and duration that suit them. In-house customised course presentations can be done on request. Make a booking today to avoid a last minute scramble. CONTACT DETAILS Saara Halupe or Henry Shava Mobile: ; admin@totalbusinesstraining.co.za Quality Training Without Compromise! Page 5