Hospitality. MMe SSNet WiFi Internet Access In Hospitality Rua de Sacadura Cabra 27A

Transcription

1 Hospitality MMe SSNet WiFi Internet Access In Hospitality Rua de Sacadura Cabra 27A

2 1 THE PROPOSAL - Hotel Guest Internet 1.1 Introduction - SSNet WiFi in Hospitality Small Hotels Big Advantage: MMe SSNet WiFi Helps Position Hoteliers to do Big Business Deploying the latest in Wireless Technology including redundant internet connections offers unprecedented Reliability in Hospitality Guest Internet Networks. MMe SSNet WiFi a state-of-the-art provider of managed Internet solutions for hotels and public facilities, has gone one step further by installing big technology in hotels Guest Network. SSNet WiFi offers cutting-edge technology by enabling two or more Internet connections to ensure top performance and reliability to your guests. Such high-tech enhancements are increasingly essential in helping hoteliers fill rooms, and exemplify the performance that hotel clients of SSNet WiFi have come to expect. MMe SSNet WiFi offers dual connections features to address the changing requirements of guests: As more companies implement Virtual Private Networks to protect data, internet circuits in hotels are becoming over-utilized. MMe SSNet WiFi solutions - providing redundant connections features - not only furnish highly reliable connectivity, but increase the quantity of static IP addresses crucial for business traveller guests attempting to access corporate VPN s. Business traveller guests demand high-productivity when they are travelling. Their connection must be hassle-free, reliable and equal to what they have back at the office in order for them to be productive while travelling. That is SSNet WiFi s goal with every installation. Hotels or Resorts may now have Fibre, T1, and DSL service with two or more different service providers. Guests now have access to each carrier s bandwidth: If one provider s service falters, they seamlessly maintain their connection via the other carrier, without interruption. This service is significantly superior and more reliable when compared to traditional internet installations found in most hotels today. MMe SSNet WiFi takes pride in the company motto Do it Right the First Time, and states that they make getting connected, staying connected and ensuring that things are easy for guests is their first priority. MMe SSNet WiFi has also allowed serviced hotels currently under contract with other providers, analyzing and monitoring system performance while improving efficiency and reliability. If you have any questions regarding information about SSNet WiFi, please contact MMe. We will be able to assist you with your inquiry. MMe SSNet WiFi went above-and-beyond by adding features, such as, supporting additional static IP s, 2/3/2010 Page 2 of 7

3 enabling client s employees, client s service providers, technical supports, to access their corporate network via multiple VPN s connections. This enabled Hotels to accommodate the large meeting while maintaining high speed, reliable service for hotel guests. MMe SSNet WiFi can reconfigure the hotel s high speed internet connections, incorporating a bandwidth aggregator to allow for the installation of DSL service on the same network. Not only did this approach establish the desired redundancy - by providing two separate internet provider connections to the internet backbone it coincidentally increased both the available bandwidth and the static IP address pool, to the benefit of the hotel s corporate guests. With the ever changing technology needs of our your corporate guests, we will support your need to go beyond your guests expectations with respect to internet access, fast, reliable and easy to access readily defines the Guest Networks and WiFi at each of your hotels. Your guests now experience Internet connectivity on par with that of their corporate offices. Not many hotels offer that type of experience today and we believe it offers you a competitive advantage. Taking the innovative approach of SSNet WiFi, your hotels are well positioned to meet and exceed the future needs of your guests. MMe SSNet WiFi service provides substantial benefits to traveller guests including; billing, or unlimited use of reliable, secure high-speed wireless Internet access; and ease of use. MMe SSNet WiFi, previous named CafeGate, on the market since in SSNet WiFi currently provides managed Guest Internet solutions to hospitality venues in Macau. For more information, visit their web site at or call: Services offered To Supply of goods, to Provide Installation Services, of deploying the wireless wifi solution of shared internet access, for hotel guest, in hotel guest rooms General Purpose a) To allowing Guest to access internet using WiFi wireless, from their guest room b) To allowing Hotel Operator billing on guest using of the WiFi network Proposed Features a) PMS Interface (internet posting) Allow posting billing information to your existing PMO system Allow Hotel Operator accountant generate financial report directly you re your existing system. b) Billing Administrator Login: Front Office Login: 2/3/2010 Page 3 of 7

4 Cashier Login: Ticket Management - Prepaid Ticket - Recurring Ticket, for regular corporate accounts - Print the voucher, to the Hotel Operator request style and format Plan Management - Access Minutes - Hourly Pass - Day Pass Self Sign-Up Portal - Automatic Credit Card payment support Users Management Invoice Management Report Management Automatic Bandwidth Management Bandwidth Protection Connection Management Dynamic Multiple Languages Support - IP tracking System (Log) Others - Guest Friendly - Status & Information windows - To allowing Guest to access internet using existing wired ethernet - Load Balancing with Failover (two Internet connections) - Automatic Ordering System o Foods, Drinks, etc Master Topology The Typical Floor Layout of the SSNet WiFi AP and equipment locations: (this will be supplied upon receive of PO.) 2/3/2010 Page 4 of 7

5 1.2.4 Data Centre The Data Centre Layout of the MMe SSNet WiFi: 2/3/2010 Page 5 of 7

6 1.2.5 Floor Unit The Data Centre Layout of the MMe SSNet WiFi: 2/3/2010 Page 6 of 7

7 1.2.6 Floor Layout The Typical Floor Layout of the SSNet WiFi AP and equipment locations: (this will be supplied upon receive of PO.) MMe Support Center - ServiceDeks To provide with MMe Support Centre ServiceDeks, for the newly installed SSNet WiFi of the package of: Service Management: Tier 3 ITIL compliant system Coverage Windows: 9am 1pm, 2pm 6pm, Monday Friday (excluding public holiday) Service Level: 8 Hour On-Site Technical Level: Level 3 all level support, excluding vendor levels 2/3/2010 Page 7 of 7