Action Required for Smart Client Version Upgrade Internet Explorer SMART CLIENT - VERSION 16.0 UPGRADE

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1 SMART CLIENT - VERSION 160 UPGRADE We will be performing a required annual upgrade to the ONB Express Deposit product, offering the latest features and security enhancements available on November 6, 2016 In order to make this upgrade, Express Deposit will be unavailable from 6pm CT on Saturday, November 5, 2016 until 6am CT on Sunday, November 6, 2016 All required system upgrades will need to be made on your system(s) prior to November 5, 2016 Action Required for Smart Client Version 160 Upgrade Internet Explorer Internet Explorer 9 or higher is required to use ONB Express Deposit If using a version prior, you must upgrade Internet Explorer to version 9 or higher prior to November 5, 2016 Consult your IT or visit Microsoft s Download center ( to obtain a newer version of Internet Explorer To determine your current version of Internet Explorer, simply follow these few simple steps Open any Internet Explorer window, and press your Alt & X keys for the Tools menu Select About Internet Explorer, and it will display your current version Important: Microsoft Internet Explorer 9 and higher are not compatible with Windows XP 1

2 Upgrade Current Scanner Driver In addition, in order to prevent potential disruption of service, the upgrade of scanner drivers must be completed on each workstation for ONB Express Deposit prior to November 5, 2016 To upgrade the scanner driver, the user must have Windows administrative rights on the workstation NOTE: If you have updated your scanner driver since September 8, 2016, you will not need to complete steps 1-5 Use the steps below to uninstall your current scanner driver and install the upgraded driver: 1 Pre-Installation Step Change your User Account Control Settings to Never Notify Note: Remember this current setting, so it can be returned to this state after the upgrade a To access the UAC settings in Windows 7, 8, 81 or 10, simply press your Windows key on your keyboard and type UAC (These instructions include screenshots from Microsoft Windows 10 If you are using Windows 7 or 8, the screens are very similar in both look and method For Instructions for Vista, skip to step d below) From there, you should see a control panel option that says Change User Account Control settings When it appears, click it and proceed to the next step b Now you should be in the User Account Control Settings screen Make note of where it is set currently, in order to return it to this setting when completed Simply click the slider and drag it down to the bottom to where it says Never notify Click OK to save the settings which will display a final UAC prompt that changes are being made to the system 2

3 c You may need to reboot the computer for these settings to apply permanently After rebooting, you will no longer see the UAC prompt which will allow you to perform certain installation tasks without prompts d Windows Vista uses a slightly different method to disable UAC on the operating system Under your Start Menu, open the Control Panel Then with your Control Panel open, type UAC in the search box Look for an option that offers a link that says Turn User Account Control (UAC) on or off Click that option e On the following screen, uncheck the option Use User Account Control (UAC) to help protect your computer then click OK Accept any confirmation dialogs that appear after clicking OK 3

4 f You may need to reboot the computer for these settings to apply permanently After rebooting, you will no longer see the UAC prompt which will allow you to perform certain installation tasks without prompts g UNPLUG THE USB CORD from your scanner that connects it to your PC 2 Navigate to The ONB Express Deposit Landing page appears a If you have just updated to a newer version of Internet Explorer, click on Tools, select Compatibility View Settings This should display imagedepositgatewaycom in the Add this website: box Simply Click Add and then Close 3 Hover over Scanner Drivers to view the drop-down menu View or Print the Install & Upgrade Instructions 4 Click the Scanner Installation Assistant to begin the process of removing your current driver and installing the latest driver 5 Follow the steps outlined in the Scanner Installation Assistant Guide Installation of Microsoft C SP1 6 Express Deposit Smart Client 160 requires C SP1, as well as Microsoft NET 45 to be installed Installation documentation and the installation files are located on your Landing Page under the Smart Client menu This should be installed prior to November 6, 2016 to avoid any interruptions in making deposits 4

5 7 The current versions of these Microsoft programs can be verified by going to your Start button, select Control Panel, then Programs and Features 8 PLUG IN THE USB CORD to your scanner that connects it to your PC 9 Proceed to your Merchant Smart Client Login Page to begin depositing 10 Return the User Account Control setting back to its original state (see step 1) Automatic Upgrade After the first login to Express Deposit Smart Client, following the release on November 6, 2016, you will be automatically upgraded to version 160 Note: If the scanner driver has not been upgraded by December 4, 2016, you may experience a disruption in service 5

6 New Features and Enhancements The features and enhancements below are immediately available with the release of Express Deposit 160 Internet Explorer Support Express Deposit is now certified to be compatible with Internet Explorer 10 and 11 Windows Operating System Windows 10 is now supported Virtual Payee Endorsement Support for Deposit-level Custom Fields Express Deposit supports the inclusion of deposit-level custom fields as part of the virtual payee endorsement Account List Re-Ordering Express Deposit now support the ability to list accounts in a specific order during account selection when creating a deposit Report Footer Content The date, time, and name of the user who generated a report are now displayed within the footer of all Express Deposit reports Password Security Enhancement An address is required for all users to allow for notifications on password reset or changed passwords When a new user is created or a password reset the system automatically generates a password, manual password entry is no longer permitted Users will then be notified with an notification with the password information This is a sample of the notification: 6

7 Appearance of Screen for Changing Your Password An address must now be entered when user is prompted to change password 7