Outlook Plugin. What is MangoApps for Outlook?

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1 MangoApps for Outlook Plugin Windows - MangoApps for Windows is a single app that integrates Messenger, Outlook and Office Plugins into one unit and combines it with the secure, robust document management and collaborative power of MangoApps. This article is intended to answer the Frequently Asked Questions (FAQ) related to the MangoApps for Windows Outlook Plugin. By the end of the article you ll have answered: What is MangoApps for Outlook? What are the system requirements for MangoApps for Outlook? How do I connect to MangoApps? How do I attach a document from MangoApps to my Outlook mail? Can I just send a link to a document from MangoApps? How does the plugin help sharing files to MangoApps? How can I troubleshoot problems with the MangoApps for Office Plugin in Outlook? What can I do if the MangoApps for Outlook plugin no longer shows in Outlook? What is MangoApps for Outlook? MangoApps for Windows Outlook plugin gives you an easy way to store and share attachments to your Outlook s. Find any document in MangoApps and attach it directly to your . Or, for any document in MangoApps, include just the link to the document in your to reduce the overhead of upload

2 time and storage requirements. What are the system requirements for MangoApps for Outlook? Any Microsoft Windows operating system (Windows XP or later) and Microsoft Outlook 2010 or How do I connect to MangoApps? 1. Login to your MangoApps for Windows Account 2. Click on the Configuration Settings Gear 3. Click on Preferences -> Outlook & Office Plugin 4. Enable MangoApps Plugin in Outlook Note: MangoApps plugin by default is enabled in MangoApps for Windows client

3 Disabling MangoApps for Windows on Outlook In MangoApps for Windows Preferences, click on Outlook & Office and simply uncheck Enable MangoApps plugin in Outlook & confirm setting by clicking Ok How do I attach a document from MangoApps to my Outlook mail? To attach a document from MangoApps to an Outlook you re composing: 1. Start composing a new as you normally do. 2. If the MangoApps for Windows Outlook plugin is not already open, click the MangoApps Ribbon Icon for

4 MangoApps to open. 3. Drag files from the MangoApps for Windows plugin window to the body of your Attached files appear in the Attached files list. IMPORTANT: Even if the checkbox in the Drag & Drop section from the steps above is unchecked (to add links by default), you can hold down the <ALT> key on your keyboard while you Drag & Drop to add the file to the Attached files list. Can I just send a link to a document from MangoApps? Yes, you can just send a link to a document in MangoApps in your by: 1. Start composing a new as you normally do. 2. If the MangoApps for Windows Outlook plugin is not already open, click the MangoApps Ribbon Icon for MangoApps to open. 3. From Preferences -> General, make sure the setting for

5 Using drag & drop, attach the file instead of pasting link is unchecked 4. Click Ok to return to your Drag files from the MangoApps for windows files section to the body of your to add the links where you drop them. 6. Links appear in the body. IMPORTANT: Even if the checkbox in the Drag & Drop section from the steps above is checked (to add files), you can hold down the <ALT> key on your keyboard while you Drag & Drop to add the link to the file to your . How does the plugin help sharing files to MangoApps? When s have attachments, MangoApps for Outlook checks for the attachment to be present in MangoApps. If it s not at the current level, you will be prompted to add it to MangoApps as in:

6 Choosing Yes affords you the opportunity to change the level at which the file will be saved. You can also choose to replace the attached file with a link in the to reduce the size of the that you re sending. This prompt is off by default but can be turned on from Preferences -> Outlook & Office tab. When the setting Offer to Save attachment to MangoApps before sending is checked you will be prompted. How can I troubleshoot problems with the MangoApps for Windows Plugin in Outlook 2013? There are a couple steps that you can run through to troubleshoot issues you re having with the installation of MangoApps for Outlook. 1. Make sure the latest version is installed. You can download the most current version from: the MangoApps Download Page.

7 2. Verify that the plugin is enabled in Microsoft Outlook. Choose the File -> Options menu in Microsoft Outlook. Then choose Add-Ins on the left and click the Go button which COM Add-ins option chosen. 3. In the COM Add-ins box, make sure the MangoApps for Windows box is checked.

8 What can I do if the MangoApps for Outlook plugin no longer shows in Outlook 2010? What to Check: 1. In Outlook go to File -> Options. 2. Click Add-Ins

9 3. From the Add-ins screen look for MangoApps for Outlook in the Inactive add-ins list. If found, select COM Add-ins and Click GO at the bottom.

10 4. Place a check next to the MangoApps for Outlook and choose OK. If the steps above do not resolve your issue, please contact MangoApps support and provide as much detail as possible such as: What has changed since the last time MangoApps for Outlook worked? (i.e. Upgraded Outlook, Upgraded Windows, Installed other Outlook Plugins) What version of Outlook and Windows do you

11 have? Are you getting any errors when Outlook launches? Do you have Google Calendar Synch installed? Applies to: kb03xx,mfo, MangoApps for Office, 2010, 2013, plugin