POSITION DESCRIPTIONS

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1 DESCRIPTIONS LISTING The following pages provide a list of positions available from the Retail Industry Remuneration Review. The list is in order of the Mercer Universal Position Coding System (MUPCS). For more information on MUPCS, please reference the Survey methodology section of this survey. Please note, analysis for any position is subject to data availability. TOP MANAGEMENT Head of Organisation Group (Tier 0) Chief Operating Officer (Tier 0) Head of Subsidiary/Division (Tier 1) Chief Operating Officer (Tier 1) Head of Region/Zone (Tier 2) Chief Operating Officer (Tier 2) Head of Country/Business Unit (Tier 3) General Manager Chief Operating Officer (Tier 3)) LEGAL General Counsel/Head of Legal (Tier 0) General Counsel/Head of Legal (Tier 1) General Counsel/Head of Legal (Tier 2) General Counsel/Head of Legal (Tier 3) HUMAN RESOURCES Top Human Resources Executive (Tier 0) Top Human Resources Executive (Tier 1) Top Human Resources Executive (Tier 2) Top Human Resources Executive (Tier 3) FINANCE Top Finance & Accounting Executive (Tier 0) Top Finance & Accounting Executive (Tier 1) Top Finance & Accounting Executive (Tier 2) Top Finance & Accounting Executive (Tier 3) INFORMATION TECHNOLOGY Top Information Technology Executive (Tier 0) Top Information Technology Executive (Tier 2) Top Information Technology Executive (Tier 3) Top Marketing Executive (Tier 0) Top Marketing Executive (Tier 1) Top Marketing Executive (Tier 2) Top Marketing Executive (Tier 3) SUPPLY AND LOGISTICS Top Supply & Logistics Executive (Tier 0) Top Supply & Logistics Executive (Tier 1) Top Supply & Logistics Executive (Tier 2) Top Supply & Logistics Executive (Tier 3) DESIGN Top Design Executive PROPERTY Construction Manager (Retail) Facilities Manager (store-based) Property Manager Senior Manager National Property Leasing Manager Regional Property Leasing Manager Property Leasing Officer Regional Property Leasing Officer Property Graduate Property Leasing Administrator Design Manager Interior National Property Development Manager Retail Property Manager Top Information Technology Executive (Tier 1) 6.2 Retail Industry Remuneration Review 2014 Mercer Consulting (Australia) Pty Ltd

2 DESCRIPTIONS RETAIL SPECIALISTS LOSS PREVENTION Loss Prevention Manager Loss Prevention Team Leader Loss Prevention Officer MANAGEMENT National Retail/Operations Manager Franchising Senior Manager State Manager Regional Manager Area Manager Store Manager Franchising Manager Assistant Store Manager Manager in Training STORE OPERATIONS Store Operations Administrator Senior Store Operations Administrator Experienced Franchise Business Consultant Store Operations Administrator Entry Floor Coordinator/Greeter VISUAL MERCHANDISING Visual Merchandising Manager Merchandise Planning Manager Space Management Supervisor Replenishment Team Leader Merchandiser Visual Merchandiser /Decorator Experienced Merchandise Allocator Visual Merchandising Coordinator Merchandising Assistant Entry Display Artist Entry Replenishment Associate SALES STORE Store Sales Team Leader/Supervisor Checkout Manager Department Manager Trading Specialist Sales Assistant Senior Sales Assistant MERCHANDISE PLANNING Top Merchandise Planning and Allocation Executive New & Existing Shop Fitter Manager (minus leasing) Merchandise Planner Retail Merchandise Planning Assistant Pricing Analyst Experienced RETAIL BUYING Head of Retail Buying Retail Buying Manager Retail Senior Buyer Retail Buyer Trainee/Junior Buyer Buyers Assistant LOGISTICS STORE Logistics Supervisor (store based) DESIGN Design Manager Designer SPECIALIST Photographer Optometrist Butcher Baker Fabric Planner Specialist 2014 Mercer Consulting (Australia) Pty Ltd Retail Industry Remuneration Review 6.3

3 DESCRIPTIONS E-COMMERCE WEB DESIGN Web Graphic Designer Web Site Manager Internet Administrator Experienced Principal E-Commerce Executive E-commerce Marketing Manager E-commerce Marketing Supervisor E-commerce Marketing Specialist E-commerce Marketing Analyst E-commerce Marketing Assistant- Experienced CUSTOMER SUPPORT E-commerce Customer Support Manager E-commerce Customer Support Representative Entry CORPORATE Company Secretary Compliance Manager Legal Counsel SAFETY Corporate Manager, Safety Safety Officer PAYROLL Payroll (HRIS) Manager Senior Payroll Officer Payroll Officer DEVELOPMENT Organisation Development Manager Training & Development Manager Training Specialist FINANCE AND ADMINISTRATION Finance Manager CREDIT AND COLLECTIONS Credit & Collections Manager Credit & Collections Analyst ACCOUNTING Chief Accountant Accountant Senior Accountant Experienced HUMAN RESOURCES Head of Human Resources (Generalist) Human Resources Manager Human Resources Generalist Senior Human Resources Generalist Experienced HR Assistant RECRUITMENT Recruitment Manager Recruitment Officer RECRUITMENT AND BENEFIT Remuneration and Benefits Manager Accounts Officer Experienced Accounts Supervisor Accounts Payable Clerk Accounts Receivable Clerk AUDIT/TAX Head of Audit Controller Management Accountant Tax Manager Tax Analyst ADMINISTRATION Administration Manager Secretary to Head of Organisation 6.4 Retail Industry Remuneration Review 2014 Mercer Consulting (Australia) Pty Ltd

4 DESCRIPTIONS Senior Secretary Administrative Assistant General Secretary Receptionist Switchboard/Telephone Operator RELATIONSHIP Account Manager Experienced Sponsorship Consultant Specialist SALES Sales Manager Channel Sales Sales Analyst INFORMATION TECHNOLOGY Information Technology Senior Manager IT Project Management Manager PC Support Analyst Senior Applications Systems Analyst/Programmer Intermediate Systems Analyst Senior Systems Programmer Senior System Analyst/Architect Systems Analyst Programmer Experienced Help Desk Support Senior CUSTOMER SUPPORT Manager Customer Service Supervisor Customer Service Senior Level Representative Customer Service Intermediate Level Representative Customer Service Order Entry Manager SUPPLY AND LOGISTICS RESEARCH AND DEVELOPMENT Research & Development Manager SALES AND Marketing Manager Marketing Analyst Experienced Marketing Analyst Entry ADVERTISING Advertising/Marketing Communications Manager Advertising/Marketing Communications Specialist Advertising/Marketing Communications Coordinator BRAND/PRODUCT Group Brand/Product Manager Senior Brand/Product Manager Brand/Product Manager Assistant Brand/Product Manager Advertising Manager 2014 Mercer Consulting (Australia) Pty Ltd PRODUCTION Production Manager Senior Production Planner Production Controller Production Control Clerk Production Manager Publishing SUPPLY CHAIN Supply Chain Manager Customer Order Supervisor (Entry and Processing) PROCUREMENT Head of Procurement/Purchasing Procurement/Purchasing Manager Senior Procurement/Purchasing Officer Buyer Inventory Manager Inventory Clerk Demand Manager Retail Industry Remuneration Review 6.5

5 DESCRIPTIONS Materials Manager Procurement Manager Procurement Officer Experienced DISTRIBUTION/WAREHOUSE Customs and Shipping Officer Distribution Manager Warehouse and Distribution Manager Dispatch/Receiving Clerk Warehouse Manager Warehouse Supervisor Warehouse Storeperson QUALITY ASSURANCE/CONTROL Quality Control and Assurance Manager Quality Analyst Experienced Quality Assurance Manager Quality Assurance Coordinator/Advisor Quality Assurance Coordinator 6.6 Retail Industry Remuneration Review 2014 Mercer Consulting (Australia) Pty Ltd

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