Advanced Food Safety Training Instructor in B.C. / Canada. TrainCan Inc. Toronto, ON. March 2014 (Good for 5 Years)
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1 MONIQUE PAASSEN, M.S. #105, 3629 Deercrest Dive, North Vancouver, BC V7G-2S9 / Canada. Home & Fax (604) Cell (604) [email protected] OBJECTIVE To obtain a challenging position that will provide me with an opportunity to apply my broad international education skills as well as my broad industry experiences. EDUCATION (PIDP) Provincial Instructors Diploma Program. Vancouver Community College, Vancouver, BC. Current. Advanced Food Safety Training Instructor in B.C. / Canada. TrainCan Inc. Toronto, ON. March 2014 (Good for 5 Years) Online / elearning Instruction Program Certificate. Vancouver Community College, Vancouver, B.C. December 2009 M.S., (Master Degree) International Hospitality & Tourism Management Specialization, European University, Montreux / Switzerland, CH 1215, June B.S., (Bachelor Degree) International Hospitality & Tourism Management Specialization, European University, Montreux / Switzerland, CH 1215, June Diploma in Hotel Management, Hotel Institute for Management, Montreux / Switzerland, CH 1215, January S.I.T.C. (Swiss International Training Center, for the Hospitality Industry), Diploma, Neuchatel, Switzerland, Duence College, International Baccalaureate, Boston, MA. U.S.A Almedia College, Baccalaureate, Alicante, Spain PROFESSIONAL EDUCATIONAL EXPERIENCE VANCOUVER COMMUNITY COLLEGE (VCC) Vancouver, BC V6B-1S9 January Current Instructor Bachelor Degree in Hospitality Management. Diploma in Hospitality Management. Monique Paassen M.S. P.1
2 VCC COURSES TAUGHT Advance Sales Skills; Revenue & Yield Management; Organizational Leadership; Issues in Tourism Canada; Organizational Behavior; Labour Relations; Management Information Systems; Marketing; Human Resources Management; Strategic Planning and Strategic Human Resources Management. CENTURY COLLEGE OF ART & BUSINESS January 2006 April 2009 Instructor Diploma in Hospitality Management. SPROTT-SHAW COMMUNITY COLLEGE (SSCC) Vancouver, BC V6C 1N8 / Canada September 2002 September Instructor Hospitality Administration. SSCC COURSES TAUGHT Human Resources Management, Convention Management and Services, International Hotel Management, Hospitality Industry Computer Systems, Housekeeping Management, Hospitality Supervision, Marketing of Hospitality Services, Food and Beverage Management, Managing for Quality, Front Office Operations, Resort Development and Management, Understanding Accounting, Hospitality Strategies for Employment. ARKANSAS TECH UNIVERSITY (ATU) c/o Kingston College, Burnaby Campus April May 2003 Burnaby, BC V5B-4Y5 / Canada. Assistant Professor Hospitality Administration, Non Tenured on Track. May 1999 May 2003 Adjacent Professor Hospitality Administration April 1997 May 1999 ATU COURSES TAUGHT Introduction to Hospitality Administration, Basic Human Nutrition, Principles of Food Preparation, Hospitality Marketing & Sales, Hospitality Facilities Management & Design, Legal Aspects of Hospitality Administration, Menu Analysis & Purchasing, Quantity Food Production, Resort Management, Hospitality Internship Supervisor, Beverage Management, Personnel Management, Dining Service Management, Internship Preparation. Monique Paassen M.S. P.2
3 Program Coordinator for the Hospitality Administration Program for ATU. Maintaining proper liaison with the main campus of ATU. Sourcing out and maintaining proper liaison with related Internship Agencies. Assisting ATU in establishing and promoting its new programs. Administration duties (maintaining students files up to date, credit transfer, professional and personnel advice for ATU students). CANADIAN TOURISM COLLEGE (CTC) Vancouver, BC V6J-1C3 / Canada April 1999 January 2004 Instructor Diploma in Hospitality Administration NATIONWIDE TRAVEL COLLEGE (NTC) Hotel & Restaurant Administration Department October 1997 April 1999 College of International Tourism Richmond, BC V7B-1C3 / Canada Instructor Diploma in Hospitality Administration CTC / NTC / COURSES TAUGHT Front Office Procedures, Housekeeping Management, Hospitality Supervision, Security & Loss Prevention Management, Hospitality Marketing & Sales, Hospitality Basic Financial Accounting, Convention Management, Managing For Quality, Food & Beverages Services, Hospitality Computer Systems, Human Resources Management, Legal Aspect for Hospitality Administration, Hospitality Resort Development and Management, Organizational Behavior. (Continued NTC Responsibilities) Additional NTC Responsibilities: AH&LA (American Hotel & Lodging Association). Seven months Full Time Diploma Program. Rooms Division Specialization Certificate Program. Four months Part Time evening courses. Administration duties (student files) Research and Development of a Hospitality Curriculum. Monique Paassen M.S. P.3
4 CONSULTANCY EXPERIENCES MP (Monique Paassen) CONSULTANCY Consulting services and educational programs for the Hospitality and Tourism Industry. North Vancouver, BC V7G-2S9 / Canada January Current Some of the projects developed: Private Career Training Institutions Agency (PCTIA) o Accreditation Chair Current o Accreditation Audit Team Topic Specialist TrainCan Inc Current o Advanced Food Safety Training Instructor in Canada Century College of Art and Business Curriculum development for an AH&LA Diploma Program in Hospitality Management. Canadian Tourism College, Vancouver, BC / Canada Curriculum development: Eight-month Hospitality and Resort Management Diploma Program, approved by PPSEC. Canadian Tourism College, Vancouver, BC / Canada Curriculum Development: Eight-week Spanish the Easy Way Certificate Program. Maria Fe Furber Research and further Developments in the Hospitality Market in the Philippines. LANGUAGES Dutch, Spanish (Mother Tongue, written & spoken). English, French (Written & Spoken). German, Italian and Portuguese (Spoken). INDUSTRY EXPERIENCES Assistant Front Office Manager Hotel Dakota Vancouver, BC / Canada Monique Paassen M.S. P.4
5 Restaurant Manager Denny s LTD North Vancouver, BC / Canada Assistant General Manager Vennendaal Resort Nunspeet, The Netherlands (NL) Front Desk Agent Hotel Le Pavillion Vevey, CH 1520 / Switzerland Restaurant and Banquet Server Hotel Du Lac Vevey, CH 1520 / Switzerland 1993 (Jun.-Sept.) 1992 (Feb.-Oct.) PROFESSIONAL MEMBERSHIP Vancouver Board of Trade. Since 2004 CHRIE, Council on Hotel, Restaurant and Institution Education Member. Since 1998 NRA, National Restaurant Association. Since 1999 British Columbia & Yukon Hotel s Association. Since 1999 AH&LA, American Hotel & Lodging Association (1999 Award in Educational Institute for outstanding service on behalf of hospitality education). PROFESSIONAL CONFERENCES National Restaurant Association Show Chicago, Illinois / USA. CHRIE, Council on Hotel, Restaurant and Institution 2002 Education Annual Convention, Orlando, Florida / U.S.A. CHRIE, Council on Hotel, Restaurant and Institution 2001 Education Annual Convention, Toronto / Canada. National Restaurant Association Show Chicago, Illinois / USA. Monique Paassen M.S. P.5
6 British Columbia & Yukon Hotel s Association Annual Convention, Vancouver, BC / Canada. British Columbia & Yukon Hotel s Association Annual Convention, Vancouver, BC / Canada. National Restaurant Association Show Chicago, Illinois / USA. EXPO 2000, Hospitality and Tourism Trade Show Vancouver, BC / Canada. British Columbia & Yukon Hotel s Association 1999 (Diamond Jubilee 75 th Annual Convention) Vancouver, BC / Canada. Tourism Careers EXPO Vancouver, BC / Canada SKILLS Excellent communication, presentation and management skills. International, Interpersonal, Coaching, Motivation and Facilitation skills. Knowledge in foreign languages; Computer Skills (Office 2000, Word, Excel, PowerPoint, Hotel Reservation Systems). Experience in consultative and advisory roles. EXCELLENT REFERENCES AVAILABLE UPON REQUEST. Monique Paassen M.S. P.6
7 ADDITIONAL RESEARCH PROJECTS Research paper in Euro Disney in Paris, France. Research paper was completed in This was my thesis topic for my Master Degree. The following research projects were completed while I was, Assistant Professor of Hospitality Administration, for Arkansas Tech University. These research projects were part of my annual portfolios. Research paper in Tourism British Columbia Research completed in the year Research paper in Statistics of British Columbia. Research completed in the year Research paper in Parks of British Columbia Research completed in the year Research paper in Hospitality Management Educational Markets ; (Educational differences in between Switzerland, Canada and China). Research completed in the year 2002 These curriculum developments were completed under my MP Consultancy services. Century College of Art and Business Curriculum development for an AH&LA Diploma Program in Hospitality Management. Surrey College, Surrey, BC. Canada Curriculum development for: Hotel Management Diploma from the Educational Institute. Also organized the articulation between AH&LA and the Surrey College. Canadian Tourism College, Vancouver B.C. Canada Curriculum development for an eight months Hospitality & Resort Management Diploma program, approved by PPSEC. (A total of 14 binders / courses were developed). Canadian Tourism College, Vancouver, B.C. Canada Curriculum development for an eight week Spanish the Easy Way Certificate Program. Monique Paassen M.S. P.7
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