Hospitality & Leisure Salary Survey

Transcription

1 Hospitality & Leisure Salary Survey

2 Introduction It is with pleasure that we introduce our Berkeley Scott salary survey; a unique guide to the salaries within the hospitality and leisure sectors. This salary survey helps clients to work with us to optimise attraction and retention strategies. It includes in-depth analysis of market conditions to help undertake the increasingly difficult task of recruiting great candidates and benchmarking existing employees. With unrivalled local knowledge, Berkeley Scott can deliver a salary survey like no other, serving as an excellent point of reference. The survey is also a good tool for candidates as they look to understand their market worth in an ever changing environment. To collect the data, we have analysed our own database of placed and active candidates and cross referenced with local published vacancies, both online and in printed media. We continually monitor the local economy and we use our expertise gained over 30 years to verify the results to produce an accurate snapshot of the industry. The report covers salaries being paid to staff within the hospitality and leisure sectors throughout the first quarter of The figures quoted are basic salaries, and do not include benefit entitlement or bonuses. We hope you find this salary survey useful. For individual benchmarking or specific advice, please contact your local specialist. Best wishes, Toby Holt - Operations Director & Stuart Bullen - Director London Permanent Disclaimer: The information contained in this survey is given in good faith and Berkeley Scott uses all reasonable efforts to ensure that it is accurate. This data is provided as-is, and Berkeley Scott make no warranty, either express or supplied, including but not limited to, warranties of correctness and fitness for a particular purpose. In no event will Berkeley Scott be liable for any indirect, special, consequential or other damages however caused

3 Hotels General Managers command the highest average salary. London leads with the highest average of 85,000 for this role, with the South East and South West following with an average of 50,000. The Midlands and the North both offer the lowest average pay of 58,000 for this role. The highest noted maximum salary in this section was offered for the position of General Manager, 200,000 in London. This role in London, also offers the widest range of earnings from 50,000 to 200,000. Operations Managers in London are offered the highest average salary of 50,000. The minimum pay for this job in London is 30,000, whereas all other regions have minimum salaries that start in the 20,000s. The highest maximum wage noted for this role is 85,000 and is also located in London. London unsurprisingly offers the highest average salary for all twenty-one roles. The North offers the lowest minimum pay across the regions for the following roles; Operations Manager 23,000, HR/Training Manager 20,000, C&B Manager 20,000, Food & Beverage Manager 20,000, Front Office Manager 18,000, Reservations Manager 16,000, Restaurant Manager 18,000, Head Housekeeper 16,000. The South West, and the Midlands share a number of the lowest earnings offered. It is worth noting that the salaries are based on all types of hotels therefore the higher salaries are usually for five* luxury hotels and large occupancy, with smaller independents and lower star rating hotels offering lower salary levels. All salaries are basic salaries and do not include additional benefits which are usually given to senior roles, benefits may include, profit related bonus, share scheme, private pension & medical and car etc.

4 Hotels London South East South West General Manager Operations Manager HR / Training Manager C & B Manager Food & Beverage Manager Front Office Manager Bar Manager Reservations Manager Restaurant Manager Leisure Club / Spa Manager Events & Sales Co-ordinator Head Housekeeper Executive Chef Head Chef Sous Chef Chef De Partie Commis Chef Pastry Chef Duty Manager Head Receptionist Shift Leader 50,000 85, ,000 30,000 50,000 85,000 28,000 35,000 45,000 25,000 32,000 45,000 25,000 35,000 50,000 25,000 30,000 50,000 25,000 32,000 40,000 25,000 30,000 40,000 24,000 30,000 45,000 22,000 28,000 40,000 18,000 24,000 30,000 25,000 35,000 55,000 40,000 50, ,000 28,000 42,000 50,000 22,000 27,000 33,000 17,000 22,000 24,000 14,000 15,000 17,000 16,500 22,000 28,000 18,000 21,000 26,000 18,000 21,000 28,000 16,500 19,500 24,000 40,000 50, ,000 25,000 40,000 65,000 24,000 30,000 42,000 22,000 27,000 38,000 22,000 28,000 45,000 20,000 27,000 40,000 18,000 22,000 30,000 18,000 25,000 35,000 20,000 26,000 37,000 18,000 22,000 35,000 16,000 20,000 26,000 20,000 27,000 40,000 30,000 39,500 70,000 28,000 33,000 45,000 20,000 25,000 30,000 16,000 19,000 23,000 12,500 13,500 14,000 16,000 20,000 30,000 17,000 20,000 24,000 16,000 18,000 23,000 15,000 17,000 19,000 30,000 50, ,000 25,000 33,000 40,000 22,000 28,000 40,000 22,000 24,000 35,000 21,000 27,000 42,000 20,000 27,000 35,000 16,000 20,000 28,000 18,000 24,000 33,000 20,000 25,000 35,000 18,000 22,000 35,000 16,000 19,000 25,000 18,000 26,000 37,000 30,000 35,000 70,000 28,000 34,000 50,000 18,000 23,000 28,000 15,000 17,000 20,000 11,000 13,000 14,000 14,000 20,000 28,000 14,000 15,500 19,000 15,000 16,500 18,000 14,000 15,500 18,000

5 Hotels General Manager Operations Manager HR / Training Manager C & B Manager Food & Beverage Manager Front Office Manager Bar Manager Reservations Manager Restaurant Manager Leisure Club / Spa Manager Events & Sales Co-ordinator Head Housekeeper Executive Chef Head Chef Sous Chef Chef De Partie Commis Chef Pastry Chef Duty Manager Head Receptionist Shift Leader Midlands 35,000 45, ,000 25,000 40,000 55,000 22,000 28,000 40,000 22,000 24,000 35,000 21,000 27,000 42,000 20,000 27,000 35,000 16,000 20,000 28,000 18,000 24,000 33,000 20,000 25,000 35,000 18,000 22,000 35,000 16,000 19,000 25,000 18,000 26,000 37,000 32,000 39,500 75,000 25,000 28,000 50,000 18,000 23,000 28,000 15,000 17,000 22,000 13,000 14,000 16,000 16,000 21,000 25,000 16,000 21,000 25,000 15,000 18,000 20,000 13,000 17,500 18,000 North 33,000 43, ,000 23,000 38,000 53,000 20,000 27,000 38,000 20,000 23,000 33,000 20,000 26,000 40,000 18,000 25,000 33,000 16,000 20,000 28,000 16,000 22,000 30,000 18,000 23,000 33,000 18,000 20,000 33,000 16,000 19,000 23,000 16,000 24,000 35,000 30,000 35,500 70,000 28,000 30,000 45,000 18,000 23,000 28,000 16,000 17,000 22,000 13,000 15,000 16,000 16,000 17,000 25,000 16,000 17,000 18,000 17,000 17,500 20,000 14,000 15,500 17,000

6 Restaurants The role of an Area/Operations Manager has the highest average salaries in London ( 50,000) and the South East ( 45,000). This is to be expected of these experienced roles. The highest noted maximum salary occurs in London and the South East where an Area/ Operations Manager receives 100,000. Area/Operations Managers in the South East experience the widest range of salaries from a minimum of 32,000 to a maximum of 100,000, a difference of 68,000. This reflects the wide range of establishments in this region, from branded restaurants through to luxury fine dining. Unsurprisingly overall, London offer the highest average salary for five of the roles featured apart from the role of Bar Manager ( 25,000); with the Midlands offering 26,000. The lowest paid position is the role of Supervisor/Head Waiter, which pays 13,000 as a minimum in the North, with slightly more in the South West ( 15,000) and 16,000 in the South East, London and the Midlands. The lowest average salaries for each role are split across the North and South West regions, with each area offering a mixture of the worst pay for roles. In the North the following roles offer the lowest salaries across the survey; Area/Operations Manager ( 30,000), Pastry Chef ( 15,000), Commis Chef ( 14,000), and Supervisor/Head Waiter ( 13,000). The lowest average salary for a HR/Training Manager is 28,000, and it is offered in the North. It is worth noting that across the survey branded restaurants tended to offer salaries at the lower end of the scale.

7 Restaurants London South East South West Area / Operations Manager General Manager Assistant General Manager HR / Training Manager Assistant Manager Executive Chef Head Chef Sous Chef Chef De Partie Commis Chef Pastry Chef Supervisors / Head Waiter Bar Manager 38,000 50, ,000 25,000 34,000 75,000 23,000 27,000 36,000 25,000 34,000 45,000 19,000 24,000 27,000 35,000 40,000 70,000 25,000 30,000 50,000 20,000 25,000 30,000 17,000 19,000 22,500 16,000 17,000 18,000 19,500 22,000 28,000 16,000 20,000 22,000 19,000 25,000 31,000 32,000 45, ,000 22,000 29,000 50,000 18,000 24,000 27,000 25,000 30,000 45,000 17,000 21,000 23,500 32,000 38,000 55,000 22,000 28,000 40,000 18,000 22,000 25,000 16,000 17,500 20,000 15,000 17,000 18,000 17,000 20,500 30,000 16,000 20,000 22,000 18,000 24,000 28,000 30,000 40,000 80,000 25,000 28,500 40,000 22,000 24,500 35,000 22,000 28,500 35,000 18,000 22,000 27,000 30,000 38,000 50,000 25,000 29,500 40,000 18,000 20,500 27,000 15,000 17,500 20,000 14,000 15,000 17,000 16,000 20,000 28,000 15,000 18,000 19,500 18,000 22,000 25,000

8 Restaurants Area / Operations Manager General Manager Assistant General Manager HR / Training Manager Assistant Manager Executive Chef Head Chef Sous Chef Chef De Partie Commis Chef Pastry Chef Supervisors / Head Waiter Bar Manager Midlands 30,000 40,000 80,000 22,000 30,000 60,000 22,000 24,000 30,000 22,000 34,000 35,000 18,000 22,000 28,000 30,000 40,000 60,000 25,000 30,000 40,000 20,000 25,000 28,000 16,000 18,000 22,000 14,000 15,000 17,000 15,000 22,000 25,000 16,000 19,500 22,000 16,000 26,000 30,000 North 30,000 40,000 80,000 22,000 30,000 60,000 20,000 24,000 30,000 25,000 28,000 30,000 18,000 22,000 28,000 30,000 40,000 60,000 25,000 30,000 40,000 20,000 25,000 28,000 16,000 18,000 22,000 14,000 15,000 17,000 15,000 22,000 25,000 13,000 16,000 19,000 18,000 21,000 25,000

9 Contract Catering The highest paid average role in this section is for an Operations Director with a salary of 70,000 offered in all five regions. The maximum offered for this role is 85,000 in London, which is 5,000 more than the lowest maximum wage noted as 80,000 in all other 4 regions. The lowest minimum wage offered for this role is 60,000 in all other four regions. The next highest paid role is Area Operations Manager and Executive Chef ( 65,000) and is offered in London. The highest average pay ( 50,000), the highest maximum ( 65,000) and the lowest minimum wage ( 33,000) for the role of Area Operations Manager is also offered in London. Unsurprisingly London offers the highest average salary for all the roles in this section. The North and the South West offer the same lowest average wages for five of the nine roles; Catering Manager ( 25,000), Executive Chef ( 35,000), Head Chef ( 27,000), Sous Chef ( 18,00) and Commis Chef ( 15,000). London offers the lowest average salary for the Area Operations Manager ( 33,000) whereas the North offers the lowest average wage for the General Manager role ( 25,000). The Midlands, the South West and the North provide the lowest paid average for the role of Chef Manager ( 24,000). The North and the South West also offers the lowest minimum wages for four out of the nine roles; Catering Manager ( 20,000), Executive Chef ( 28,000), Sous Chef ( 17,000) and Commis Chef ( 14,000), with the North offering the lowest minimum salary for Chef Manager ( 18,000). The lowest paid role in this section is for Commis Chef, which offers an average of 17,000 in London, 16,000 in the South East and 15,000 in all other regions. All five regions are offering 18,000 for the highest average pay for this role. The next lowest paid role is Chef De Partie, which offers 19,000 on average in London.

10 Contract Catering Operations Director Area / Operations Manager General Manager Chef Manager Catering Manager Executive Chef Head Chef Sous Chef Chef De Partie Commis Chef London 65,000 70,000 85,000 33,000 50,000 65,000 25,000 40,000 50,000 23,000 30,000 40,000 24,000 32,000 45,000 35,000 40,000 65,000 25,000 32,000 50,000 20,000 24,500 28,000 17,000 19,000 23,000 16,000 17,000 18,000 South East 60,000 70,000 80,000 35,000 45,000 50,000 22,000 30,000 35,000 25,000 30,000 35,000 25,000 32,000 37,000 33,000 38,000 43,000 23,000 30,000 40,500 18,000 20,000 23,000 16,000 18,000 20,000 15,000 16,000 18,000 South West 60,000 70,000 80,000 35,000 40,000 45,000 25,000 29,000 38,000 20,000 24,000 28,000 22,000 25,000 32,000 28,000 35,000 40,000 21,000 27,000 38,000 17,000 18,000 21,000 15,000 17,000 19,000 14,000 15,000 18,000

11 Contract Catering Operations Director Area / Operations Manager General Manager Chef Manager Catering Manager Executive Chef Head Chef Sous Chef Chef De Partie Commis Chef Midlands 60,000 70,000 80,000 35,000 40,000 45,000 22,000 30,000 38,000 19,000 24,000 35,000 20,000 25,000 30,000 33,000 38,000 43,000 23,000 30,000 40,500 18,000 20,000 23,000 15,000 17,000 19,000 14,000 15,000 18,000 North 60,000 70,000 80,000 35,000 40,000 45,000 22,000 25,000 40,000 18,000 24,000 28,000 20,000 25,000 30,000 28,000 35,000 40,000 21,000 27,000 38,000 17,000 18,000 23,000 14,000 16,000 18,750 14,000 15,000 18,000

12 Pubs The highest average pay for a role in this section of the survey is for an Area Manager/Director in London, 50,000. London also sees the highest maximum paid for this role, 75,000. It also has the largest range between minimum and maximum earnings ( 35,000-75,000), a range of 40,000. The next highest average wage for this role is offered in the South East, 45,000. The minimum salary for this role is offered in the South West, the Midlands and the North at 30,000 per year. The highest average earnings for a Pub Manager are offered in London, 31,000. With the Midlands and the North a little behind with 30,000. The lowest average pub manager salary is in the South West at 27,000. The highest maximum salary noted for this role is 50,000 and based in London, with the South East following with 46,000. The lowest minimum pay offered for the Pub Manager role is 23,000 in the South West followed by 23,500 in the South East. The highest average salary for an Assistant Pub Manager across the regions is 21,000 in London, the North and the Midlands. The highest maximum salary offered for this role is 25,000 in London. The smallest salary range between minimum recorded salary and maximum noted earning is 7,000. This figure applies to the South West, the North and the Midlands for the Assistant Pub Manager role; from 16,000 to 23,000. The South West has the lowest minimum salaries, with Pub Manager having the lowest minimum pay of this section, 23,000. Although the Midlands, the North and the South West also share 30,000, as the minimum paid for the Area Manager/Director role.

13 Pubs Area Manager / Director Pub Manager Assistant Pub Manager London 35,000 50,000 75,000 24,000 31,000 50,000 17,000 21,000 25,000 South East 33,000 45,000 65,000 23,500 28,000 46,000 16,000 19,000 24,000 South West 30,000 41,000 54,000 23,000 27,000 42,000 16,000 19,000 23,000 Area Manager / Director Pub Manager Assistant Pub Manager Midlands 30,000 42,000 53,000 25,000 30,000 37,000 16,000 21,000 23,000 North 30,000 41,000 53,000 25,000 30,000 37,000 16,000 21,000 23,000

14 Retail Catering The highest average paid role in this section is the Area / Operations Manager which offers 43,000 in London. The second highest average salary for the role is 40,000, which is recorded in all other four regions. The top maximum pay for this job is 60,000, and is provided in London. The next maximum salary down is 55,000 in the South West, the Midlands and the North. The lowest minimum pay for the Area / Operations Manager is 30,000 in the South West, the North and the Midlands. London has the largest range between the minimum salary and maximum salary for this role; 25,000; with the minimum salary being 35,000 and the maximum 60,000. The highest average salary for a Store Manager is 27,000, and is based in London. The South East offers the next highest average pay of 25,000 for this role. The highest noted maximum salary for this role is 38,000 in London. This income level is 6,000 more than the next highest recorded maximum salary of 32,000, which is offered in the South East. The highest recorded average earnings for the job of Assistant Store Manager is 19,500 based in London. The maximum paid for this role is also in London, 24,500. This is 2,000 more than the highest noted salaries in the other regions, which all pay less than 22,500. The higher wages offered in London is to be expected, as the capital has the most competitive retail catering sector. The lowest minimum salary included for the Assistant Store Manager is 15,000, which is the case in the South West and the Midlands, with the South East a little ahead with 16,000 as the lowest wages for this role. The role of Assistant Store Manager, typically has the shortest range between the minimum and the maximum noted salary, with a difference of only 5,000 in the South West.

15 Retail Catering London South East South West Area / Operations Manager Store Manager Assistant Store Manager 35,000 43,000 60,000 20,000 27,000 38,000 17,000 19,500 24,500 33,000 40,000 50,000 18,000 25,000 32,000 16,000 18,000 22,500 30,000 40,000 55,000 16,000 24,000 30,000 15,000 18,000 20,000 Midlands North Area / Operations Manager Store Manager Assistant Store Manager 30,000 40,000 55,000 18,000 24,000 30,000 15,000 19,000 21,000 30,000 40,000 55,000 20,000 24,000 30,000 17,000 18,000 22,000

16 Executive Search The Berkeley Scott Executive Search component of this salary survey provides market data that businesses can use to establish competitive and effective compensation plans for executives. It is also an excellent benchmarking tool for executives thinking of making a move. A salary survey can help to establish market rates across particular functions, regions or markets. And although as part of our service we isolate competitive salary rates to inform appropriate approaches for executive search, this survey nevertheless is an excellent starting place for general salary levels. We collect data directly from hospitality professionals, which sits alongside information direct from our database and through our constant monitoring of the labour market. Our analysts then carefully verify this market data. Berkeley Scott Executive Search provide exceptional executive search and selection, both nationally and internationally for clients who are in need of senior level personnel. We ensure that the candidates we select have the skills and culture fit to integrate fully within our client companies. It s about attracting high quality candidates with the abilities and ambition to make a difference within your organisation. We source candidates through executive search techniques whilst providing recruitment services on a fee for success only basis. We have the industry s most successful and longest serving in-house research team, making certain we maintain relationships and reach. Salaries are just one part of the process. We would be delighted to offer a full appraisal of your role or to discuss our approach to executive search in greater detail.

17 Senior The highest average salary role in this section is for a HR Director, 87,000 in London. With a maximum salary of 120,000, noted lowest minimum and highest maximum for the role across the regions. It is worth noting that the HR Director role has a large salary can also have international duties within large corporates. The next highest paid role is for a Finance Director, with the highest average earnings of 85,000 in London. London reports the highest maximum salary for this role, of 150,000. The lowest minimum earnings recorded for this role are 63,000 and noted in the South West and the North. The next highest average paid roles are all Director positions; Marketing Director, Finance Director, Property & Facilities Director, Sales Director. These jobs pay an average of over 67,000 and are based in London. ( 72,000), PR Manager ( 38,500), Marketing Manager ( 39,750), Finance Director ( 85,000), IT Director ( 60,000), IT Manager ( 48,000), Property & Facilities Director ( 71,000), Property & Facilities Manager ( 52,000), Sales Director ( 67,000), Sales Manager ( 43,000) and Revenue Manager ( 46,000). London, the South East and the Midlands share the highest average wages for Financial Controller ( 66,000) and Credit Manager ( 39,500). paying 17,000 less for this senior position than the London based role. The lowest average paid role is Marketing Manager, which pays 30,000 in the South West and the North. The North and the South only the lowest in the Midlands and the South West, the position of Finance Director which is only the lowest in the North and the job of Payroll Manager which has the same average earnings across all regions. The lowest minimum recorded wages are 27,000 and are recorded for the following roles in both the South West and the North; Training Manager, PR Manager, Marketing Manager, Credit Manager and Payroll Manager.

18 London South East South West HR Director HR Manager Training Manager Marketing Director PR Manager Marketing Manager Finance Director Financial Controller Credit Manager Payroll Manager IT Director IT Manager Property & Facilities Director Property & Facilities Manager Sales Director Sales Manager Revenue Manager 65,000 87, ,000 32,000 45,000 55,000 30,000 42,000 55,000 60,000 72, ,000 30,000 38,500 45,000 30,000 39,750 45,000 70,000 85, ,000 42,000 66,000 75,000 30,000 39,500 45,000 30,000 32,000 38,000 55,000 60,000 70,000 40,000 48,000 55,000 50,000 71, ,000 40,000 52,000 60,000 50,000 67, ,000 30,000 43,000 48,000 43,000 46,000 54,000 63,000 80, ,000 31,000 41,000 53,000 28,000 37,000 49,500 58,000 65,000 90,000 28,000 34,500 45,000 29,000 35,750 45,000 70,000 79, ,000 40,000 66,000 72,000 28,000 39,500 42,000 28,000 32,000 36,000 53,000 59,000 72,000 38,000 46,000 54,000 48,000 69,000 90,000 39,000 50,000 58,500 45,000 65, ,000 28,000 40,000 45,000 40,000 45,000 50,000 63,000 70,000 90,000 29,000 39,000 50,000 27,000 35,000 48,000 54,000 60,000 75,000 27,000 32,000 42,000 27,000 30,000 42,000 63,000 75, ,000 40,000 58,000 68,000 27,000 35,500 40,000 27,000 32,000 36,000 49,500 58,000 70,000 36,000 44,000 50,000 45,000 65,000 85,000 36,000 49,000 55,000 45,000 63, ,000 27,000 32,000 39,000 32,000 37,000 42,000

19 HR Director HR Manager Training Manager Marketing Director PR Manager Marketing Manager Finance Director Financial Controller Credit Manager Payroll Manager IT Director IT Manager Property & Facilities Director Property & Facilities Manager Sales Director Sales Manager Revenue Manager Midlands 63,000 70,000 90,000 31,000 41,000 55,000 28,000 37,000 55,000 58,000 65,000 85,000 28,000 34,500 45,000 29,000 35,750 45,000 70,000 79, ,000 40,000 66,000 75,000 28,000 39,500 45,000 28,000 32,000 38,000 53,000 59,000 70,000 38,000 46,000 55,000 48,000 69, ,000 39,000 50,000 60,000 45,000 65, ,000 28,000 40,000 48,000 35,000 37,000 40,000 North 58,000 72,000 88,000 29,000 39,000 50,000 27,000 35,000 48,000 54,000 60,000 80,000 27,000 32,000 42,000 27,000 30,000 42,000 63,000 70, ,000 45,000 58,000 68,000 27,000 35,500 40,000 27,000 32,000 36,000 49,500 58,000 70,000 36,000 44,000 50,000 45,000 65, ,000 36,000 49,000 55,000 45,000 63, ,000 27,000 32,000 39,000 32,000 37,000 42,000

20 Office Locations Manchester Faulkner House Faulkner Street Manchester, M2 4EG Tel: Leeds 9th Floor, West One Wellington Street Leeds, LS1 1BA Tel: Social Media London 27 Mortimer Street London W1T 3BL Tel: Hot Plate Blog Bristol High Street Bristol BS21 2AT Tel:

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