SIT30713 Certificate III in Hospitality COURSE GUIDE.

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1 SIT30713 Certificate III in Hospitality COURSE GUIDE

2 Course Description This qualification is for people wanting to enter the hospitality industry. It provides training in the core functional areas of hospitality with a specialization in food and beverage service. Structure and Duration The course is structured into three components, classroom, online training and work experience. Step 1: Classroom Training The classroom training days are held at Wollongong (Illawarra leagues club). There are four classes, held on the following days: Monday 23rd June am to 5pm Wednesday 25th June am to 5pm Monday 30th June am to 5pm Tuesday 1st July am to 5pm Attendance at all four classroom days is compulsory. Your place in the course may be forfeited if this attendance is not met. Step 2: Online Training The remainder of the course is completed online. You are provided with a login to our Cloud College system, where you can watch videos, download ebooks, chat to your classmates and trainer and complete assessments. The online classroom opens Monday 23 June 2014 and closes Friday 19th December All assessment tasks are due by this date

3 Step 3: Work Experience To obtain this qualification you must undertake 100 hours of work experience in the hospitality industry. This can be at a bar, café, restaurant, club, hotel or any other hospitality sector. If you have worked in the hospitality industry within the past two years you do not need to undertake work experience, providing you can supply evidence of completing 100 hours of employment in a hospitality workplace within the past two years. This could be by submitting payslips or a letter from your previous employer. If you need to undertake work experience, we assist with finding a suitable employer willing to provide you with a work experience opportunity. Please note, work experience is generally unpaid as you are an additional person to the workplace, not a staff member. Work experience is often a great way to gain employment at the workplace, use the 100 hours of work experience to show the manager what a great team member you would be! Units of Competency SITHIND201 Source and use information on the hospitality industry BSBWOR203B Work effectively with others SITXCOM201 Show social and cultural sensitivity SITXCCS303 Provide service to customers SITHIND301 Work effectively in hospitality service SITXWHS101 Participate in safe work practices BSBCMM201A Communicate in the workplace SITXFSA101 Use hygienic practices for food safety SIRRFSA001A Apply retail food safety practices SITXFSA201 Participate in safe food handling practices SITHACS101 Clean premises and equipment SITXHRM301 Coach others in job skills SITHFAB206 Serve food and beverage SIRRRPK006A Recommend liquor products SITHFAB307 Provide table service of food and beverage

4 Entry Requirements As there are limited places in this course entry to this course is merit based. Phone interviews and in person interviews will be conducted to select successful candidates. Selection criteria includes: Must be Australian citizen or permanent resident. Must be seeking employment in the hospitality industry. Must be available to attend the four classroom training days. Must have access to a computer and internet to be able to undertake the online training component. Must be willing to undertake 100 hours of work experience (or present evidence of 100 hours of employment within the hospitality industry within the past two years). Possesses a commitment to undertake the required course work to complete the course. Career Opportunities Upon successful completion of this qualification, possible career opportunities include: Barista Food and beverage attendant Front desk receptionist Function attendant Function host Gaming attendant Housekeeper Restaurant host Senior bar attendant Waiter

5 Cost There is no cost to students. How to apply This course has limited places, selection criteria apply for selection into the course. Complete the online application form- Applications close Friday 20th June at 5pm. Short listed applicants will be contacted for a phone interview.